Welcome Georgina Statham Highways Liaison Manager Agenda 1. - - PowerPoint PPT Presentation

Highways Service Parish Liaison Sessions

Welcome

Georgina Statham Highways Liaison Manager

Agenda

• 1. Introduction
• 2. Asset Management
• 3. Network Management
• 4. Web Portal Demonstration
• 5. Communications and future liaison

Commissioning and Delivery

• Commissioning services from the most appropriate

place, to deliver the most efficient and effective services

• Commissioning teams to decide on most appropriate

service delivery model, set policies and strategies for the services and hold budgets necessary to deliver the services

• Delivery teams, (Asset/Network), which may be

internal or external or voluntary, to focus on delivering excellent operational services

Asset Management

Highway Asset Manager Paul Little

Laboratory Lincolnshire Road Safety Partnership County Programme Manager Shaun Butcher

Programme Leader Surfacing and Patching

Mark Heaton

Programme Leader Surface Treatments

Dean Myhill

Programme Leader MMT and Cyclical

Debra Greeves

Programme Leader Minor Works and Traffic

Jeanne Gibson

Highway Asset Management

• Surfacing and Patching Works
• Surface Treatments
• Mobile Maintenance Teams & Cyclical
• Minor Works and Traffic
• Lincs Laboratory
• Lincolnshire Road Safety Partnership
• Not covered – Development Management,

Structures, Major Schemes, Traffic Signs, Traffic Signals and Street Lighting.

Surfacing and Patching Works

• Budget of £6.2m
• Resurfacing - machine laid and full width with

variable depths.

• Overlay and re-profiling carriageway
• Recycling initiatives
• Patching is machine laid and smaller areas of

structural failure

• General design life of 20 years
• Roadmender works

Surface Treatments

• Budget of £7.95m
• Surface Dressing of 2.5m square metres
• SD is the maintenance treatment of choice
• Footway Micro Asphalt
• Patching and siding works done in advance
• Jet patcher works – minor dressing programme
• Typically 5 to 10 year design

Mobile Maintenance Teams & Cyclical

• Budget of £7.1m
• MMT small units with 2 people and 7.5t vehicle
• Visible resource dealing with local issues
• Cyclical maintenance includes grass cutting, weed

spraying and drainage cleansing.

• Grass 2 cuts a year across the county
• Weeds 1 spray a year across the county
• Drainage cleansing 1 clean a year across the County.
• Service Level Agreements - Districts and Parish

Councils.

Minor Works and Traffic

• Budget of £2.2m
• Footway replacement with new construction
• Drainage improvement schemes
• Minor works improvements
• Road marking and stud replacement programme
• Traffic Regulations Orders - £50k

Lincs Laboratory

• Based at Riseholme, Lincoln
• Quality Control - Site and Laboratory Testing
• Geotechnical/Materials/Pavement Engineering
• Highway Condition Surveys
• Asset Management Data & Scheme Prioritisation
• Data Driven on all works.

Lincolnshire Road Safety Partnership

• Multi-Agency partnership
• Police and LCC provide staffing
• Speed Cameras – Mobile and Fixed
• Road Safety Courses
• Education for Schools
• School Crossing Patrols
• Engineering Safety Schemes
• Data Driven all works.
• Community Speedwatch

Information

Annual Programme available on website https://www.lincolnshire.gov.uk/transport-and- roads/highways-maintenance/highways-works- programmes/130284.article Updated regularly Live Data: www.roadworks.org Regular meetings with Network Team

Rowan Smith Local Highways Manager North and South Kesteven

Network Management

Highway Network Manager Satish Shah

Streetworks and Permitting Manager James Houghton Network Resilience Manager Darrell Redford Local Highways Manager Boston and South Holland Andy Wharff Local Highways Manager East Lindsey Andy Ratcliffe Local Highways Manager West Lindsey and Lincoln Steve Wiles Highways Liaison Manager Georgina Statham County Highways Manager Roy Rayman Local Highways Manager North and South Kesteven Rowan Smith

Local Highways Management

• Community engagement
• Local contact for highways service
• Maintaining highway (9,000 km)
• Managing customer service enquiries

(30,000)

• Undertaking Safety Inspections (270 areas)
• Highways Act 1980 enforcement
• Dealing with insurance claims
• Co-ordination and liaison with other services
• Managing reactive service delivery

Mobile Maintenance Teams

• Minor footway repairs - slabs, kerbs, minor

surface patching

• Minor carriageway repairs
• Principal Road Network / high speed road

pothole repairs

• Minor tree works including hedging
• Minor siding works

Mobile Maintenance Teams

• Minor drainage clearance works - gullies,
• fflets, drainage grips
• Minor investigations
• Minor sign works - removal / erection, cleaning
• Minor ironwork repairs and replacement -

gulley frames, manholes

Streetworks and Permitting

• Traffic Management Act 2004
• New Roads and Street Works Act 1991
• Duty to minimise highway network disruption
• Permit Scheme delivery and liaison
• Works co-ordination, inspection & compliance
• Works monitoring system (roadworks.org)

Network Resilience

• First point of contact for network resilience
• Winter maintenance service delivery
• Precautionary and secondary Salting
• Grit Bins and Self Help
• Emergency responses - RTC’s etc.
• Planning salting routes
• Managing winter service plants and materials
• Managing 24 hour emergency service rota

Georgina Statham Highways Liaison Manager

Highways Liaison

• First point of contact for all media enquiries
• Developing customer engagement systems
• Developing communications strategies
• Promote information using a variety of media
• Improving customer experience
• Improving LCC Web pages
• Improving Highways Fault Reporting Online

System (LAGAN)

Highways Contact Details

• To report faults

Use the web portal https://www.lincolnshire.gov.uk/

• To enquire about highways services

Email cschighways@lincolnshire.gov.uk

• r call 01522 782070
• For information and programmes

https://www.lincolnshire.gov.uk/

Highways Fault Reporting Portal

• Web based fault reporting system
• Launched June 2015
• Improved and re-launched December

2016

• More improvements planned for this

year

What the portal is used for

Fault Reporting

• Potholes
• Street lights not working
• Blocked drains
• Obstructions
• Faded lines
• Loose/Rocking kerbs etc.

• Make a claim against LCC
• Request to speak to a Highways Officer

What the portal cannot be used for

• Quick and easy way of reporting faults
• Reported faults go to the team responsible
• Available 24/7
• Faults displayed on map until resolved
• Receive notification if fault is not LCC

responsibility

• Receive updates when works are completed

Benefits of using the portal

Some users have experienced problems logging into the portal If this happens call the Customer Service Centre on 01522 782070

Logging in problems

https://www.lincolnshire.gov.uk/ \\lincolnshire.gov.uk\folderredir$\Desktop\georgi na.statham\Desktop\Web Portal.pptx

Portal Demonstration

Email updates

We will let you know

• If the fault is not our responsibility
• If we are not undertaking works as a

result of the report

• If we are taking immediate action to

fix a fault

• When works to repair a fault are

completed

Timescales for repair

All works are prioritised according to the severity

• f the fault and the hierarchy of the network.

More information about how we prioritise faults is

• n our web pages.

https://www.lincolnshire.gov.uk/transport-and- roads/highways-maintenance/report-a-highways- fault/41433.article

Future Parish Engagement

Georgina Statham

Future Parish Engagement

• Parish Cluster Meetings
• Newsletter
• Annual walkabout if required

Your Questions