Water Resources Forum Thursday 14 th March 2019 An update. - - PowerPoint PPT Presentation

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Water Resources Forum Thursday 14 th March 2019 An update. - - PowerPoint PPT Presentation

Water Resources Forum Thursday 14 th March 2019 An update. Further consultation on our revised draft WRMP19 (October November 2018) Initial feedback received from Ofwat on our draft Business Plan (January 2019) Continued to


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Water Resources Forum

Thursday 14th March 2019

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An update.

  • Further consultation on our revised draft WRMP19

(October – November 2018)

  • Initial feedback received from Ofwat on our draft

Business Plan (January 2019)

  • Continued to work closely with Government,

regulators, other water companies and stakeholders

  • On-going dialogue with our customers

Today we will provide an update on our WRMP19 and outline the next steps.

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Today.

10:00 Welcome and introductions Richard Aylard 10:10 Update on our WRMP19 Chris Lambert & Adrian McDonald 10:50 Update from Affinity Water Doug Hunt 11:15 Break 11:30 Making the best use of resources Tony Owen 12:00 Update on key developments Tony Owen & Trevor Bishop 12:45 Lunch 13:30 Overview of future work Chris Lambert 14:00 Protecting vulnerable chalk streams Chris Lambert 14:30 Open discussion Richard Aylard 15:00 Meeting close

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How to get the most out of the Forum

  • There are no stupid questions!
  • Come prepared to help shape our plans
  • Let us know if there’s a better way to engage for you
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Update on our WRMP19

Chris Lambert, Thames Water

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The planning challenge – a recap.

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By 2045 there will be an additional two million people living in our

  • area. That’s the equivalent of Birmingham and Glasgow moving in.

Our climate is changing. There will be less rain when we need it most, with more extreme weather events. Our abstractions must be sustainable. We need to balance the water we take for our customers with what we leave in the environment.

These challenges face the whole of the South East region, not just Thames Water’s supply area

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Engagement has shaped our plan.

Date Activity

Since 2015 Engagement with customers, stakeholders and other water companies to inform the development of our draft plan Spring 2018 Public consultation on draft WRMP19 including customer research and local engagement Summer 2018 Considered >540 representations received to the public consultation and new information, and made changes to our draft plan September 2018 Published our draft Business Plan

October 2018 Published our response to the consultation (SoR No 1) and published our revised draft plan Autumn 2018 Further public consultation on the revised draft WRMP19 including customer research and local engagement January 2019 Feedback from Ofwat on our draft Business Plan Early 2019 Considered > 750 representations and refined parts of our revised draft plan

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Further consultation – Autumn 2018.

365

Email and Written Online

386 751

For the email and written responses: Regulators and appointed organisations: EA, NRW, Ofwat, NE, HE, CCW and CCG Stakeholders: ~ 15 including councils, environmental and campaign groups GARD (>200 pages) and individuals opposing the reservoir: ~240 CCT and responses supporting the restoration of the Cotswold Canals: ~ 95 Angling Trust and linked responses: ~ 5

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.

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Topic Issues

Leakage reduction

  • Scale and timing of the targets
  • Confidence in delivery
  • Visibility of an action plan

Managing demand

  • Overall support but concerns about over-reliance

Teddington Direct River Abstraction

  • Welcomed responsiveness to environmental concerns
  • Concern that a central plank of the plan was removed at a late stage
  • Challenge that mitigation opportunities had not been fully examined

Deephams reuse

  • Potential impacts on navigation and river ecology of the Lee and

Tideway

  • Suggestion that environmental concerns have been over-emphasised
  • Most polarising option for customers

Oxford Canal Transfer

  • Concerns about the availability of water, reliability and Impact (EA).
  • Concerns about heritage assets (Historic England)

Common issues.

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.

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Topic Issues Reservoir

  • Strong local opposition – visual impact, local flooding,

environmental impact, safety concerns

  • Comments on regional planning and partnership with Affinity Water
  • Profiteering

Severn - Thames Transfer

  • Concerns – reliability, reliance on other regions, risk of invasive

species

  • Support for the restoration of the Cotswold Canals

Abstraction and protection of the environment

  • Support for action to address damage caused by current licences
  • Support for commitment to reduce abstraction from vulnerable

chalk streams

  • GARD suggested that there are alternative solutions which can

achieve the same outcome. Preferred programme • More transparent and accessible explanation

  • Improve explanation of the role of various tools
  • Use adaptive planning techniques

Common issues (2).

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April 2019 – Documentation.

Brochure

  • Summary of the consultation and responses
  • Overview of our revised draft plan
  • Next steps

SoR Main Report

  • Overview of the consultation
  • Common issues
  • Changes to the rdWRMP

rdWRMP19

  • Update note
  • Update to Sections 10 & 11 and appendices W and X
  • Addendum to SEA, HRA and WFD

SoR Appendices

  • Regulators and appointed organisations
  • Stakeholder and Individuals – specific points
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Our revised draft WRMP19 ….

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  • Provides a robust and resilient plan for the long-term, providing protection

against severe drought

  • Aligns with customers’ views and responds to feedback from stakeholders
  • Prioritises leakage management and demand reduction programme, this is

combined with resource development

  • Collaborates with water companies across the South East and beyond
  • Delivers best value for customers now and in the long term
  • Supports improved environmental resilience
  • Is adaptive and flexible - responsive to future uncertainty: CaMKOx growth,

1 in 500 year drought resilience, further environmental protection and infrastructure built in a timely way

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Our approach to decide on our preferred plan

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Updates to our revised draft plan

  • Our revised draft plan has not changed in substance
  • Minor corrections/additions e.g. Directions
  • Improvements to the narrative and provided further information on the next steps:

Section 10 - Programme appraisal:

− Overview and improved framework − Adaptive alternative options approach – options decision tree − 2022/23 decision point − Confirmation of alignment with neighbours and WRSE

Section 11 – Our preferred plan:

− Preferred plan at WRZ level and supply area overview − Overview of further work − Monitoring plan

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Our Adaptive plan to 2030

Our Plan includes an adaptive approach to ensure resilience to key challenge points: 1 in 200 drought protection in 2030 and regional need from 2037/38

On-going programme of leakage reduction - reducing by 20% over the next 5 years (2020-2025) Continued installation of smart meters – 700,000 meters Helping our customers use less water - smarter home & business visits Buy surplus water from other 3rd party organisations (29 Ml/d) – RWE Didcot & CRT Oxford Canal Develop new groundwater sources (28 Ml/d) and water reuse scheme (Deephams 46 Ml/d) Strategic Option Studies – 2022/23 decision point Monitoring Plan

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Our alternative options decision tree

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Green = Preferred path; Blue = Alternative paths; Orange = Paths not currently feasible

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Key decision point - 2022/23

Our adaptive plan sets out the need for a decision in 2022/23.

  • Allows delivery of schemes in the short-term to provide resilience to severe drought e.g.

Deephams / Beckton Re-Use scheme have up to 8 year lead times.

  • Allows for completion of further studies on strategic options
  • Aligns with WRSE and facilitates regional water resources plan as part of next round of WRMPs
  • Aligns with Affinity Water’s decision point for strategic option required in 2038
  • Shows that ‘up front’ investment represents best long term value for customers
  • Allows for stakeholder engagement within regulatory timelines

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Thoughts from our Expert Panel

Professor Adrian McDonald

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The Expert Panel

  • Remains: informal, open, organic.
  • Continuation: question, challenge, suggest.
  • Focus: process improvement not decision making
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Further roles

  • Source of answers to wider questions
  • Understanding futures
  • Ramifications and concerns
  • Ask naive questions
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Questions and comments

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Affinity Water - WRMP19 Update

Thames Water Resources Forum

14 March 2019

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Affinity Water – Our supply area

  • We supply over 900 million litres of water a day to

around 3.6 million people.

  • We divide our supply area into eight communities,

some of which have the highest demand for water in the country

  • We supply water in some of the most water

stressed areas in the UK and economically critical infrastructure e.g. Heathrow, Stansted and Luton airports

  • Continuing substantial, housing growth and

population with over 50% by 2080

  • Groundwater dominated supply (65%) and have no

raw water storage of surface water

  • Continuing to be collaborating with other

companies in the South East to improve customer resilience.

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Our communities

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WRMP19 Process update

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Key milestones

2017

  • July 17: Pre-consultation on draft WRMP (dWRMP)

2018

  • March 18: Published dWRMP to contain the ‘Preferred Plan’ and ‘Alternative Plan’
  • 23 May 18: Consultation on dWRMP ended
  • 3 Sep 18: Submitted Business Plan to Ofwat
  • 31 Oct 18: Published Statement of Response (SoR) to draft WRMP
  • 30 Nov 18: Published Drought Management Plan
  • Nov 18 - Jan 19: Pre-consultation on revised draft WRMP (rdWRMP)

2019

  • 31 Jan 19: Ofwat response to Business Plan
  • 1 Mar 19: Publish rdWRMP and Consultation opens
  • 1 April 19: Re-submit Business Plan to Ofwat
  • 26 Apr 19: rdWRMP Consultation ends
  • 31 May 19: Submit revised WRMP and SoR to Defra
  • June 19: Publish final WRMP (tbc)
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Our Plan – Key objectives

  • Is adaptive, flexible and supported by customers and

stakeholders

  • Improves drought resilience of water supplies for customers
  • Contributes to the protection of rare Chalk stream habitats by

reducing abstraction from Chalk sources

  • Prioritises reducing demand and is innovative
  • Ensures timely delivery of the appropriate strategic supply

infrastructure

  • Ensures the best value for customers now and in the long

term. Revised dWRMP19

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Demand – Key headlines

Revised dWRMP19

Leakage reduction Our plan includes an 18.5% leakage reduction by 2025 and aims towards 50% leakage reduction by 2050. This is through increasing intensity of leakage activities, innovation and efficiency, supported by data and smart metering initiatives. Per Capita Consumption (PCC) Our plan meets PCC targets of 129 litres per person per by 2025 and aims towards 110 litres per person per day by 2045. This is through a suite of water efficiency and metering options as well as working collaboratively with government and communities to support in reducing customers water usage.

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Supply – Key Headlines

Revised dWRMP19

Adaptive Approach

  • We have developed an adaptive planning approach for the Central Region in response to the

challenges that we face that is both robust and transparent.

  • Our adaptive plan allows us to be flexible to future uncertainties and ensures that we will

maintain the balance between supply and demand through investments in strategic supply

  • ptions that represent the best value for customers.

Sustainability reductions

  • Our plan includes leaving 36.31 million litres per day in the environment by reducing our take

from chalk groundwater by 2025. Drought resilience

  • Our plan improves supply resilience to drought by moving to a 1 in 200 year drought event post

March 2024 – a significant step change from our current levels of service to drought. Supply

  • ptions
  • Removal of all new chalk groundwater options in Central Region
  • “Supply 2040” - a long-term strategy to enable us to move water freely around our Central region
  • Restoring full capacity of Grafham by 2025, our existing shared resource with Anglian Water by

investing in Sundon pre-conditioning plant to allow water to be used more widely.

  • First strategic supply option is needed in 2038 (at the earliest) and a further strategic option is

needed post 2060s, although there is a possibility for deferral depending on demand management progress (see later) and external risks.

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Strategic supply options considered

Revised dWRMP19

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Collaboration

  • We want to make sure that our next strategic development is the right one for customers

and the region in the long term.

  • Our decision making process (adaptive pathways analysis) demonstrated that we need

substantive investigations in AMP7 into our two key options:

1. Current best value 1st choice, the Strategic South East Reservoir (SESR) 2. Current best value 2nd choice and back up adaptive scheme, the Grand Union Canal (GUC) transfer

  • Although we consider that the scheme is viable, and economically follows as the next best
  • ption, there are potential water environment and quality risks associated with the GUC

scheme that means there are uncertainties over the scope of treatment needs

Working together for a common goal

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Collaboration

  • Our Plan is therefore to progress investigation and planning of both options in parallel

during the next AMP7 before a key decision point in 2023, working with Thames Water on the SESR and the Canal and Rivers Trust (CRT) on the GUC transfer.

  • Our schemes will be tested through regional modelling, continuing existing work with the

Water Resources in the South East group.

  • We are an integral part of the ‘6 company group’ that has been set up to deliver strategic

supply investigations following the Ofwat Initial Assessment of [PR19 Business] Plans (IAP). This is supported by WRSE and we continue to collaborate with other water companies involved. These investigations cover the SESR and GUC transfer as above, plus the Severn-Thames Transfer and potentially the South Lincolnshire reservoir transfer.

  • We will continue to develop water trading options and a Bid Assessment Framework to

support the future market for water resources.

Working together for a common goal

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Adaptive Plan

Our approach

  • An innovative approach to

decision making process that maps out future scenarios and the best solutions for them

  • A monitoring plan to support

the decision making process

  • Clear decision point in time

to ensure a ‘no regrets’ position

  • A definitive decision in

2022/23 is in alignment with

  • ur neighbouring water

companies.

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Our Plan - Central Region

Revised dWRMP19

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Thank you

Take part in our survey about

  • ur revised draft Water

Resources Management Plan

Our consultation period runs from: 1st March - 26th April 2019 To give your views, visit:

www.affinitywater.co.uk/haveyoursay

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A short break

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Making the best use of available resources

Tony Owen, Thames Water

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Summary of our current performance

2015/16 2016/17 2017/18 2018/19 2019/20 Regulatory Target (Ml/d) 649 630 620 612 606 Actual leakage Level (Ml/d) 642 677 695

  • Forecast Leakage Level (Ml/d)

708 636

  • We continue to aim to achieve 606 Ml/d next year but have revised our 2019/20 central

forecast to 636 Ml/d

  • We have explained this change to the CCG and regulators
  • The forecast for 2019/20 is based on 606 Ml/d and adjusted for the impact of 2018/19

performance

  • The 30 Ml/d will be recovered before the end of AMP7

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Leakage recovery plan

  • For every month of 2018 we are performing better than any month in 2017 in

terms of average jobs / week & have outperformed the plan

  • Resources include over 330 leakage detection teams and 200 repair teams
  • We are progressing organisational and commercial contract changes with greater

emphasis on Ml/d reduction performance

  • New technology improvements have been implemented such as the installation of

26,000 acoustic loggers and trialling of aerial detection methods

  • Monthly progress report to regulators and customers
  • Leakage remains stubbornly above planned levels after the cold weather event in

March and the summer heatwave

  • We have a team focused on investigating why we are not seeing the savings we

would expect to see based on the activity undertaken

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2018/19 Forecast Impact of Weather Related Leakage

Our current performance and forecast position

2no ave winters Ave + bad winter 2no bad winters

We continue to plan for 606 Ml/d

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Revised AMP7 leakage reduction forecast

Updated 2019/20 forecast

Our supply-demand balance is in c60Ml/d surplus by the end of AMP7

rdWRMP19 Apr’19 update

20% reduction in AMP7 accounting for delayed ALC recovery Surplus

rdWRMP19 S/D Balance Updated rdWRMP19 S/D Balance rdWRMP19 Leakage Updated rdWRMP19 Leakage

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Improving data, insight, action into AMP7

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For a typical District Meter Area…

Acoustic loggers

  • Speedy leak

localisation of big leaks

Smart Meters

  • What is consumption

and what is leakage

  • Hourly online meter

flow data

  • Household meters &

Bulk metering of private mains

Water Efficiency

  • Engage and advise

customers on their usage

District Meters

  • Ensure availability of

15min DMA meter data

Billing

  • Confirm status of

accounts

  • Confirm customer

supply arrangements

Job Management

  • Up-to-date status of

network and customer job activity

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Activity 2020-25 2025-30 2030-35 2035-40 2040-45 2045-50 Smart Metering CSL DMA Enhancement Mains Rehabilitation Innovation Pressure Management ALC delayed recovery Total 99* 60 35 42 25 10

£m/ Ml/d 3 10 25 30 45 45

Enhanced Leakage Plan in longer term

Strategic Options

Deephams Reuse (46 Ml/d) SE Strategic Reservoir Option (294 Ml/d)

* +34 Ml/d AMP6-7 carry-over

Improved targeting & delivery

20% reduction

270 Ml/d

50% reduction

Improved data analytics

47% 100% connections metered

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Update on key developments

  • Business Plan

Tony Owen, Thames Water

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Feedback on our draft Business Plan

  • Ofwat’s Initial Assessment of Plans (IAP) published on 31

January

  • It identifies which companies’ plans progress to an early

determination, and which companies are required to resubmit revised plans on 1 April

  • Ofwat placed Thames Water’s plan in the category

‘Significant scrutiny’, alongside those of Southern Water, Affinity Water and Hafren Dyfrdwy.

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Feedback (continued).

  • In its feedback Ofwat has:
  • Challenged overall levels of efficiency in the plan
  • Argued that more evidence is needed to support investment over and

above historic levels to improve performance and resilience

  • Called for a greater level of ambition in our Performance Commitments
  • We are exploring how to address this in our revised plan – but

are concerned that we will not be able to deliver the outcomes customers want, and the environment needs, on the basis of Ofwat’s IAP position.

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Focusing on water resources.

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  • Requested more stretching performance for leakage, per capita

consumption (PCC) and severe drought restrictions targets in AMP7

  • Fully funded the smaller, short-term water resource options
  • Challenged the funding for leakage reduction and some demand

management activity

  • Supported the flexible adaptations pathways approach
  • Awarded funding to progress studies to assess strategic options on a

comparable basis

  • Provided TW with £150m ring-fenced funding to undertake studies on

strategic supply options

  • Proposed a phased funding and ‘gateway’ process
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Regional Strategic Options

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Actions required by 1 April: 1. In conjunction with the other companies involved, jointly propose methods for collaborative working including …… how consistent assumptions and decisions will be made……… 2. Provide more detail on the gated process, the deliverables, timings and expenditure allocations at each gate 3. Propose ODI-type mechanisms to allow allocated funding to be recovered by customers in the event of the scheme not progressing……..

Gate Date Activity Total cost Allocation 1 2021 Using consistent assumptions undertake initial design and costing

  • f schemes. Test schemes in high

level regional models and filter. 15% 2 2022 Detailed design with reduced uncertainty in costs and benefits. Re-tested in regional models and company models. 20% 3 2024 Work towards securing planning permission for remaining schemes applying further filtering where necessary 65% Option Name Allocation Joint Working SESRO £36.5m Southern & Affinity Severn Thames Transfer £25.7m UU & Severn Trent Teddington Re-Use £64.2m TW to Southern Transfer £10.5m Southern & Affinity TW to Affinity Transfer £13.6m Southern & Affinity £150.5m

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Activity since receiving IAP

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Regulators:

  • Discussions held with Defra, Ofwat, and the EA
  • National Framework and region planning group meetings

Water companies:

  • Weekly meetings with UU & SvT and Southern Water & Affinity
  • Regular WRSE and other regional group meetings

Developing a response for 1st April:

  • One document with common and company only sections by April 1st:
  • 1. Confirm Ofwat requirements
  • 2. Proposals agreed with 6 companies:
  • New gate timings to align with Decision Point and DCO
  • Detail of each stage to gate content
  • Requirement to review funding
  • Propose ODI options
  • Propose updated list of options to be considered
  • Propose programme to DD (End May) or FD to finalise approach
  • 3. Section that reviews challenges / opportunities per company
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Proposed changes to Gates (DCO scheme)

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  • Allows time for studies to be completed
  • Allows time for DCO
  • Aligns with WRMP23 timetable
  • ODI mechanism developed per gate
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The wider planning framework and Water Resources in the South East Trevor Bishop

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Senior Steering Group

Chair: Jean Spencer Freq: Quarterly Strategic oversight of national framework

Modelling Advisory Group Chair: EA Freq: Quarterly Attended: Tech leads regional groups What: Technical support to modelling and consistency Output: Agreed modelling scenarios for the national framework and common datasets to support regional plans Technical Advisory Group Chair: EA Freq: Quarterly Attended: All water company tech leads What: Technical development of water resources planning Output: Updated water resources planning guideline Regional Coordination Group Chair: Jean Spencer Freq: Quarterly Attended: Regional planning leads What: Build coordination across the groups and between the national framework and regional groups Output: Coordinated regional plans, agreed papers for senior steering group, prioritising and addressing barriers to collaboration

WCWR WRW WRN WRSE WRE Severn WG?

Regulatory Alliance Chair: Freq: Quarterly Attended: ? What: See separate slide Output: See separate slide

National/Regional Structure

Company WRMPs

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  • Draft - National Policy Statement
  • Improving our management of water in

the environment - consultation

  • National Infrastructure Commission -

Resilience

National/Regional Structure

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Regional Plans Must:

  • Take account of the national framework and set out its contribution to the national need
  • Forecast supply and demand over at least 25 years and set out solutions to any deficits
  • Be a single plan with one preferred solution and set of options
  • Include the water needs of other sectors
  • Look beyond regional boundaries and use technical approaches consistent with other regions
  • Consider enhanced environmental improvements and demand management
  • Consider resilience to events other than drought
  • Open to market mechanisms
  • Take into account growth ambition
  • Be reflected in WRMPs

Regional Plans Should:

  • Engage widely
  • Set out how the region will respond to drought and agree common scenarios for drought actions
  • Look ahead 50 years or more
  • Prepare a SEA**

Regional Plans Could:

  • Be a full WRMP
  • Be a full drought plan

National Framework has set out what regional plans Must, Should and Could do.

National/Regional Structure

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Year Month Work area / Activity 2019 Regional planning groups established including involvement of other sectors. 2019 Contribute to national framework, including involvement in modelling group 2019 December National Framework published including:

  • Statement of water need
  • Expected contributions from regions

2020 February Statement of resource position from each region (surplus/deficit) Development of regional plan, including modelling 2021 August Regions present draft plans and discuss with regulators and other groups to make sure they join up and match 2021 December Informal consultation of regional plans and pre-consultation of water resource management plans setting out how regional plans will feed in to company plans 2022 August Publish regional plan 2022 August Submit draft WRMP to Defra

National/Regional Structure

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Strategic Objectives

1. Shift from producing a regional strategy to a regional multi sector resilience plan tailored to meet the needs and challenges of the Region. 2. Build a stronger multi sector capacity within the process to ensure a best value Regional Resilience Plan which is inclusive to the needs of all water users/stakeholders. 3. Develop stronger links and coordination with other regional groups and the national framework. 4. Develop our approach to resilience, building on ‘resilience in the round’. 5. Explore opportunities for greater use of markets and competition.

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55

Questions and comments

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Lunch… please be back for 13:30

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Overview of future work.

Chris Lambert, Thames Water

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Severn Thames Transfer (STT)

1.On-going investigations on the River Severn

  • Ratify availability of water in the River Severn
  • Continue working with the EA, NRW and the River Severn Working Group to:
  • Understand the changes needed to River Severn regulation, timescales and risks
  • Agree assumptions for losses, put and take arrangements and Hands off Flow
  • Review work on Invasive Non-Native Species (INNS)
  • Scope and environmental investigations
  • Confirm lead time
  • Water quality studies
  • 2. Further investigations to assess the environmental impact of Vyrnwy support option.
  • Continue water quality monitoring in Vyrnwy Reservoir
  • Review new water quality data and update assessment of water quality risks
  • River channel & flow surveys, and ecological monitoring of the River Vyrnwy
  • Undertake a series of flow support trials on the River Severn
  • Explore mitigation measures and opportunities for delivering net environmental gain
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Oxford Canal Transfer

Issues related to water availability, resilience and environmental impact.

  • Additional water resource modelling to validate current findings
  • Investigate environmental effects of canal groundwater sources
  • Baseline water quality monitoring programme for the canal and relevant reaches of the

River Cherwell

  • Assess the effects of the existing CRT abstraction from River Cherwell at Cropredy to

inform the environmental baseline conditions

  • Monitoring programme of the baseline flow, habitat condition and ecology of agreed

reaches of the River Cherwell

  • Develop provisional operating rules and update assessment of environment effects of the

Oxford Canal and the River Cherwell (downstream to Cropredy)

  • Explore any environmental mitigation measures required and opportunities for delivering

net environmental gain

  • Develop a commercial agreement.
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Teddington Direct River Abstraction – Future Investigations

Teddington DRA is not considered to be feasible option because compliance with WFD

  • bjectives is uncertain.
  • Investigate ecological effects, including:
  • non-native species population and the resilience of native fauna and flora
  • sensitivity of the River Thames ecosystem to the discharges at all times of the year
  • climate change sensitivity and resilience of the ecosystems
  • Investigate chemical effects, including:
  • sampling programme (metals and olfactory inhibitors relevant to adult upstream

salmonid migration)

  • effect of reducing effluent discharge at Isleworth Ait;
  • Investigate physical effects, including:
  • how sedimentation within the middle estuary is affected
  • impact on navigation and the management of Richmond lock and weirs
  • Develop mitigation options
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London water reuse/river abstraction

  • River Lee DRA screened out as mutually exclusive with Deephams reuse
  • Mogden South Sewer reuse not included on Constrained List
  • Smaller capacity (less than 300 Ml/d) Teddington DRA options were not investigated

Activity:

  • Develop conceptual designs
  • Review discharge design standards and treatment technology
  • Scope environmental investigations, in consultation with stakeholders (EA, PoLA, CRT)
  • Investigate impact of Mogden South Sewer on existing Mogden STW
  • Investigate acceptability of smaller Teddington DRA options
  • Develop mitigation solutions
  • Refine cost and risk.
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Deephams Reuse

Further investigations to address concerns about potential environmental effects on the River Lee, Lee Estuary and Thames Tideway

  • Agree the datasets to update the assessment of the effects on the freshwater River Lee
  • Review the impact on fish habitat and other ecology
  • Assess the cumulative impact of pollution incidents arising from storm events
  • Assess the effects on the salinity and sediment conditions in Bow Creek (Lee estuary) and

the Thames Tideway

  • Review effects on navigation in Bow Creek
  • Assess the need for any additional mitigation
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Beckton Reuse

Beckton reuse scheme is an alternative reuse option

  • Refine conveyance route and capacity from Beckton to the Lee Valley Reservoirs and

review environmental effects relating to the construction

  • Review the effects on the dilution and dispersion of chemicals in the Thames Tideway
  • Consider the need for monitoring and/or modelling of the Thames Tideway water quality
  • Update the assessment of the effects of the scheme on the salinity regime of the Middle

Thames Tideway and on aquatic species that are sensitive to small changes in salinity

  • Review the risk of any navigation effects in the Middle Thames Tideway;
  • Explore any additional environmental or navigation mitigation measures that may be

required.

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South East Strategic Reservoir

Review previous assessments of the impact of the reservoir discharge on water quality and temperature and consider the risks of discharging invasive non-native species (INNS)

  • Review previous work on reservoir water quality management to maintain good water

quality (including algae) in the reservoir;

  • Review information on reservoir mixing for water quality management under drought

conditions;

  • Update previous modelling and assessment work on the effects of the reservoir discharge
  • n river temperature, water quality and ecology under drought conditions and climate

change scenarios;

  • Assess effects of the discharge on water levels and navigation in the River Thames;
  • Assess risk of transfer of INNS into the reservoir and from the reservoir into the River

Thames;

  • Review the assessment of losses in the River Thames during flow augmentation;
  • Review any environmental effects from the construction of the abstraction and discharge

facilities;

  • Consider any additional mitigation measures arising from these additional investigations;
  • Review road access and diversions with Oxfordshire County Council.
  • Review rail access during construction with Network Rail.
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Questions and comments

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Protection of vulnerable water courses and chalk streams

Chris Lambert, Thames Water

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SLIDE 67

Protection of the environment is a priority for government, environmental and angling groups

Source: WWF public opinion poll, April 2017

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SLIDE 68

And for our customers.

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We have made a commitment to take further action to protect vulnerable watercourses and chalk streams

“Thames Water is committed to a long term aim to cease abstraction from vulnerable watercourses and chalk streams. However we can’t achieve this commitment in one go, as it will take many years to put in place new infrastructure to replace these water sources. We have made commitments in the next 5 years to reduce abstractions and will continue on this course thereafter to achieve our long term commitment by 2050.”

Source: Thames Water draft Business Plan, September 2018

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SLIDE 70

Delivering this commitment

  • Strategic resource development in 2037/38 can support reduced abstraction:
  • Pann Mill (River Wye) - 10 Ml/d
  • Waddon (River Wandle) - 7 Ml/d
  • North Orpington (River Cray) - 9 Ml/d
  • Plus provide an opportunity to reduce abstraction at Farmoor (River Thames)

providing benefit to Oxford watercourses

  • Further potential sites will be examined as part of WFD investigations and we

will review the results of studies before determining next steps

70

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Feedback from the consultation

”TW’s admirable commitment to cease abstraction which impacts chalk streams.” “The Abingdon reservoir is needed now. Why wait until 2037? That might already be too late to save already over-stressed chalk streams.” ”Affinity’s needs can be met quickly and cheaply through other means. Pressure on chalk streams would be removed within 5 years, 15 years less than planned [with the reservoir].” ”It is good to see that the Abingdon Reservoir is also supported by Affinity Water who hope to benefit from the project by up to 100Ml/d, which would enable them to reduce abstraction from the chalk aquifers

  • f Hertfordshire and Buckinghamshire”
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SLIDE 72

Prompted discussion drives enthusiastic support for protecting the environment.

72

THE CONTEXT

  • Customers readily engaged with a task to write down habitats or environments

worthy of protection in the UK. Their suggestions included forests or woodland, rivers or lakes, and the sea.

  • During the course of discussion, customers put much importance on

protecting the environment because:

  • It is felt to be important for sustaining wildlife;
  • And provides a pleasant space for people to enjoy.

Chalk streams did not emerge as an important habitat among customers, except for

  • ne whose own garden had a chalk stream running through.

A summary of our customers’ views on protecting chalk streams

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But customers do not feel that protecting the environment is necessarily their highest priority.

73

THE CONTEXT

  • When asked about how protection
  • f the environment compares to
  • ther issues, it became clear that

customers downgraded the importance of environmental protection to some extent.

  • Customers brought up other issues,

such as Brexit or the NHS, that they saw as higher priority than protecting the environment.

“I do want to protect the environment, but I care more about getting my wages at the end

  • f the week.”

HH customer, Walthamstow

Wider issues are more important Protecting the environment is ‘not for me’

  • In addition, some customers implied

that protecting the environment did not relate to them personally.

  • They said it was less important than

immediate, everyday concerns, such as getting paid.

  • A few suggested that protecting the

environment was the responsibility of the government or other organisations instead of their own.

“If you were asking if the environment was in my top 5 things to worry about I would say yes, but if you asked if it was in my top 3, I would say no. It would be terrorism, the NHS, you know, those immediate things.” HH customer, Newbury

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But protection of chalk streams is an important consideration.

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PROMPTED VIEWS ON ABSTRACTION

  • Despite very low awareness of chalk

streams, customers were quick to express support for their protection after hearing more about them, especially on consideration of how rare an environment they are.

  • Only a couple of customers dwelled on

Thames Water’s abstraction and how it might have an adverse effect on chalk streams.

  • In particular, the length of time it takes

to provide solutions when a watercourse is at risk and the number

  • f vulnerable watercourses without a

solution to mitigate the impact were a cause for concern.

10

Chalk streams are a globally rare habitat

  • There are only 200 chalk streams in the world, 85% of which are found in

southern England.

  • Many are assessed to
be in poor/bad condition.
  • There can be many
reasons for this, such as the flow, water quality, and man-made changes to the watercourse. Source: WWF (2014), State of England’s Chalk Streams Misbourn e Hogsmill Scheme implemented Investigation In progress Investigated but no solution at this time 23

“I would like my grandchildren's children to have the experience of fishing in streams and splashing around as me and my own children did. I find the rivers and streams very relaxing and feel they are beneficial to wellbeing.” HH customer, Dartford

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And there is strong support for Thames Water to do more to protect chalk streams and vulnerable watercourses in reaction to further information.

75

PROMPTED VIEWS ON ABSTRACTION

  • Customers are moved to strong support for Thames Water doing more to protect

chalk streams and vulnerable watercourses when shown the viewpoint of environmental groups and given information about the environmental damage that abstraction can cause.

“I support your commitment to decreasing abstraction from vulnerable habitats and chalk streams, this is better for our and our environment's health.” HH customer, Walthamstow

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Thames Water’s commitment is therefore seen as the right thing to do.

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PROMPTED VIEWS ON ABSTRACTION

  • When asked to complete a worksheet explaining

whether they support Thames Water’s protection of chalk streams (on a scale from 0 to 10) the average score given is 9 out of 10.

Worksheet 2

On a scale of 0-10, how far do you support the idea of Thames Water protecting rivers and chalk streams?

1 2 3 4 5 6 7 8 9 10

“Thames Water is committed to a long term aim to cease abstraction from vulnerable watercourses and chalk

  • streams. However we can’t achieve this commitment in one go, as it will take many years to put in place new

infrastructure to replace these water sources. We have made commitments in the next 5 years to reduce abstractions and will continue on this course thereafter to achieve our long term commitment by 2050.”

  • Few customers make the link between Thames Water’s commitment and the impact

that it will have on their bills.

  • When prompted (without revealing how much it would cost them), almost all

customers are willing to pay to support the commitment to reduce abstraction.

  • The willingness to pay, however, is limited to a cost ‘within reason’.

“So long as it’s not going into their pockets that’s fine.” HH customer, Walthamstow “You just have to put it in terms of coffee – it’s a coffee at Starbucks.” HH customer, London

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Questions and comments

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78

Open discussion.

Richard Aylard, Thames Water

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Next steps.

  • April 2019 Publish SoR No 2 and updates to our revised draft plan
  • June 2019 Ofwat publish Draft Determination on our Business Plan
  • Spring / Summer 2019 – Defra recommendation on our updated revised draft

WRMP19

  • December 2019 – Ofwat publishes Final determination on our Business Plan.
  • Further studies commence.
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