Utahs s Le Legal Sand ndbox: ox: Data a ta and A d Assess - - PowerPoint PPT Presentation

Utah’s ’s Le Legal Sand ndbox:

• x:

Data a ta and A d Assess sessmen ent t

Tod

• day’s

’s P Plan

• Introductions
• Update: Task Force and Sandbox status
• Overview: Data and Assessment

Framework

• Open Floor Discussion

Our big goals for today’s work: To hear ear your ur reacti action

• ns

to our prop

• pos
• sed data

ta and asses essmen ent t frame mework: good, d, bad, d, ugly ly.

Some Pri rinciples fo for r toda day’ y’s wo work rk:

Empat at het ic + + Res espec ect f ul

Cr ea eat ive e + + Const r uct ive

The t op

• pic is dat

at a and asse ssessm ssment .

Update: Task Force and Sandbox

01

Regul ulatory atory innova vati tion

• n

happe ppening in g in Utah Utah!

Status: tus:

• Implem

lement entation ation T Task Forc rce f forme rmed

• We

Webs bsit ite u up

• Draft R

t Regulat ulatory

• ry

Scope pe re rele leased

• Dra

raft D Data Expectat ectations ions r releas ased ed

https://sandbox.utcourts.gov/

Timelin line:

• Earl

rly F Feb: Dra raft Standi ding O g Orde rder a and Pro ropo posed R Rule le Chan Changes out f

• ut for
• r

comme mment

• 90 days f

for c r comme mments

• Earl

rly - mid J June une: Approv roval a al and L Launch ch

Questions?

• ns?

Data and Assessment

02 02

Data T Data Tea eam

• Dr. T

Thom homas Clarke rke Dr

• Dr. R

Rebecca cca L. Sandef efur Luc Lucy Ricca icca

Goal Goal:

To ensure consumers access to a well- developed, high- quality, innovative, and competitive market for legal services.

How How?

• Monitor and

measure the incidence of consumer harm.

• Set minimum quality

thresholds.

How How?

Collect data from market participants.

Harm Harms:

• Receiving inaccurate or

inappropriate legal services.

• Failing to exercise legal rights

through ignorance or bad advice.

• Purchasing unnecessary or

inappropriate legal services.

Pote

• tenti

tial Data: Data:

• Consumer complaints
• User surveys
• Rate of service error fixes
• Level/rates of services provided
• Legal and financial outcome data

Pote

• tenti

tial Data: Data:

• Income level
• Education level
• Geographical location
• Race/ethnicity

Data ta prote tecti ction

• n:
• As a general rule, data provided

by sandbox participants will not be shared with any other

• rganizations for any reason.
• Data provided by sandbox

participants should be anonymized before submission to the oversight body.

Data ta prote tecti ction

• n:
• Data provided will be kept

confidentially and deleted from administrator databases after analysis.

Data ta prote tecti ction

• n:
• The oversight body may choose to

share provided data to independent evaluators of the sandbox pilot after receiving permission by the data provider. If so, such evaluators will be contractually required to also keep the data confidentially and delete it after analysis is completed.

Fe Feedback / / Que uesti tions

• Are there metrics or ways to

measure what is happening in the market that we are missing?

• How do these potential metrics

align with your business practices?

• What do you see as potential

challenges or impediments in this framework?

• What suggestions do you have for

us to make this as frictionless as we can?

Thank you!