Update November 2017 Agenda Item 12 Agenda Item 12 Update on our - - PowerPoint PPT Presentation

Update

November 2017

Thinking about … Education Page 111

Agenda Item 12

Update on our work

Page 112

Agenda Item 12

Update on our work

• Restructure almost complete
• Recruitment to key posts almost complete
• New ways of working being introduced
• Flexibility being created within teams
• Meetings with head teachers across Sutton
• Listening to customers and improving what we do
• Accountable to our commissioner for our work through

contract reviews and KPIs

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Agenda Item 12

Update on our work

• Speech Language and Communication and Occupational

therapy

• More children receiving service than ever before
• 37 professionals in the team
• Ongoing recruitment
• Experience in working with Downs Syndrome
• Training in specialisms
• Special Educational Needs
• Recruited additional case workers
• On target to complete transfers
• Review of how we improve efficiency underway

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Agenda Item 12

Update on our work

• Children Missing Education
• New system now in place
• Gill Bush lead
• Primary Behaviour Support
• Actively seeking new and additional

referrals since September

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Agenda Item 12

Introduction

Everyone has a purpose, and both understands and believes in the personal contribution that their role makes to the organisation.

SUCCESS

Clear and consistent direction leading to results

WHO

Knowledge and capability – training, assessment and competence development

HOW

Objectives and KPIs, Strategy, Policy and Procedure

WHERE

Vision, Purpose and Values Page 116

Agenda Item 12

Planning Milestones

Bottom up and top down approach to form a vision

• f the future

Explore direction and seek alignment

The team present proposals to Board on 22nd November Seek views

• f council

representative

Board and Council endorsement

Further drafting and amendments Feedback from Schools Forum for DSG services

Ongoing review

Outline presented at all staff conference

• n 10th

January Formal presentation to our shareholders

Launch to teams and Shareholder endorsement

Individual teams plan how they will deliver. Budgets drafted.

Team Planning

Budgets finalised and whole company consolidated budget produced

Team Planning

Delivery begins and monitoring and management

• f

performance to ensure delivery of KPIs

Measurement

Vision, purpose,

• bjectives

strategy etc Outline Vision, purpose, strategy etc Business Plan Corporate Plan Brochure Price List Business Plan Corporate Plan Budgets and Service Business Plans Budgets and Service Business Plans Delivery October November December January February March April Page 117

Agenda Item 12

SUCCESS

Clear and consistent direction leading to results

WHO

Knowledge and capability – training, assessment and competence development

HOW

Objectives and KPIs, Strategy, Policy and Procedure

WHERE

Vision, Purpose and Values

Where we are going

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Agenda Item 12

Our first proposal: “To enrich peoples lives through exceptional education services” Our first proposal “Working collaboratively to create learning environments in which communities, survive, thrive and succeed”

Our vision and mission

By Jan Capon and Lorraine Taylor

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Agenda Item 12

Values

EMPOWER PEOPLE Deliver with courage and confidence SHOW CREATIVITY Turn new and imaginative ideas into reality DELIVER EXCELLENCE Strive to excel through continuous learning COLLABORATE WITH OTHERS Working together as one team to achieve collective goals ACT WITH INTEGRITY Deliver honestly on our commitments BE DYNAMIC Stimulate change, be positive and full of energy

By Jackie O’Leary

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Agenda Item 12

How

SUCCESS

Clear and consistent direction leading to results

WHO

Knowledge and capability – training, assessment and competence development

HOW

Objectives and KPIs, Strategy, Policy and Procedure

WHERE

Vision, Purpose and Values Page 121

Agenda Item 12

Proposed Strategic objectives

Business Transformation

• 1. Increasing commercial behaviour
• 2. Ensuring effective shared services and infrastructure
• 3. Developing business intelligence to support
• rganisational development
• 4. Organisational development to help and support people

to adapt to the new environment:

• Building resilience
• Creating accountability
• Changing culture
• Increasing empowerment
• 5. Re-thinking, re-engineering and re-launching services

using innovative approaches and embracing with the digital revolution Financial Stability

• 1. Creating a more balanced income portfolio
• 2. Ensuring effective cost control and efficiency in

everything that we do

• 3. Developing new business opportunities in existing

markets using existing products to better meet needs

• 4. Diversifying into new markets with new and existing

products supporting children and adults to progress in education and life long learning and removing barriers to engagement

• 5. Establishing reserves aligned to best practice providing

financial stability Developing relationships

• 1. Understanding and developing relationships with our

stakeholders

• 2. Communicating with clarity and consistency, carefully

selecting our communication channels

• 3. Taking a strategic approach to marketing,

understanding our markets and using our knowledge to satisfy our stakeholders.

• 4. To promote the work of local charities relevant to our

work Effective Services

• 1. Making sure we deliver the best possible services for
• ur shareholders and all other settings.
• 2. Measuring and managing performance through:
• Individual, team and company performance management

including effective use of appraisals and an approach to reward and recognition that drives outstanding performance

• Achieving KPIs and impact measures
• 3. Providing training and CPD to our team to ensure the

highest quality advice and support to our settings

• 4. Achieving excellent stakeholders feedback and using it

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Agenda Item 12

Objective

• Key Features
• Key Features
• Key Features

Year 1 Year 2 Year 3

Phases of Time Strategic Objectives

Objective

• Key Features
• Key Features
• Key Features

Objective

• Key Features
• Key Features
• Key Features

Objective

• Key Features
• Key Features
• Key Features

Objective

• Key Features
• Key Features
• Key Features

Objective

• Key Features
• Key Features
• Key Features

A format for strategic planning

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Agenda Item 12

Thinking about … Education Page 124

Agenda Item 12