#UNDERSTANDME Leveraging the Gen Y mindset and making it work within - - PowerPoint PPT Presentation

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#UNDERSTANDME Leveraging the Gen Y mindset and making it work within - - PowerPoint PPT Presentation

Dec 31, 2023 306 likes •953 views

DONT MANAGE ME, #UNDERSTANDME Leveraging the Gen Y mindset and making it work within your organization Debbie Pearson December - 2012 The Conn he Connected ected Gener Generation tion #understandme In their words In their words

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DON’T MANAGE ME,

#UNDERSTANDME

Leveraging the Gen Y mindset and making it work within your organization Debbie Pearson December - 2012

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The Conn he Connected ected Gener Generation tion

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#understandme

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In their words

“Give me

  • wnership in my

work and involvement and I’ll give my all”

In their words In their words

“I hate it when a seasoned employee says, ‘You should have to go through this because we did’.” “It is frustrating when your boss tells you that you need to improve at this or that, but then doesn’t take any time to explain or teach you.”

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today’s workplace: four generations Silent Gen Baby Boomers Gen X Gen Y

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Silent Generation

66+ yrs

Baby Boomers

48-65 yrs

78.5M

Gen X

30-47 yrs

45M

Gen Y

18-29 yrs

79.8M

Defining Events

Stable Families

  • Rural living
  • WW II
  • Korean conflict

Technology:

  • Radio
  • Silver screen
  • Radar
  • Polaroid Film

Prosperity, Personal Rights

  • Cold war / nuclear threat
  • Civil rights movement
  • Women’s liberation
  • Political assassinations

Technology

  • Microwave Oven
  • Video Tape Recorder
  • Hand-held Calculators
  • Business Computers
  • Color Television
  • Credit Cards

Economic Stagnation

  • AIDS Crisis
  • Increasing poverty
  • Divorce & working moms
  • MTV

Technology

  • Floppy disks
  • Personal Computers
  • Cell Phones
  • Digital Video (DVD)
  • Email
  • Nintendo

Economic Prosperity

  • Global economy
  • School violence
  • Oklahoma city bombing
  • Terrorism

Technology

  • High Definition Television
  • Rapid Internet Growth
  • Smart Phones
  • IPods
  • Text Messaging
  • Xbox / PlayStation

Values

Dedication & Sacrifice

  • Hard work
  • Respect for authority
  • Patience & conformity
  • Delayed rewards
  • Adherence to rules

Personal Growth

  • Optimism
  • Personal gratification
  • Health and wellness

Work to Live

  • Work/Life balance
  • Global thinking
  • Techno-literate
  • Fun, informality,

cynicism

  • Self-reliance

Contribute to Society

  • Optimism
  • Civic duty
  • Confidence/Achievement
  • Respect for diversity /

culture differences

  • Morality and Values

today’s workplace: four generations

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Profile: gen Y

Demographics – 18-29 years old – Parents, family, religion and generosity are central to this generation – Largest consumer group in history – 30% aged 18-24 are attending a college /university

Sources: Wikipedia.org; MRI Data; American Demographics Magazine
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Profile: gen Y

Sources: Wikipedia.org; MRI Data; American Demographics Magazine

Work Style – Work on their own terms; Self inventive / individualistic – Join organizations not because they ‘have to’ but because they ‘want to’ and because something ‘significant’ is happening there – Volunteer in their communities more than prior generations – Display a high degree of tolerance towards other cultures, lifestyles and behaviors

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Profile: gen Y

Sources: Wikipedia.org; MRI Data; American Demographics Magazine

Communication Style – Very direct, very immediate – Very comfortable with simultaneous, massively parallel streams of information – Demand constant feedback Personal Drivers – Fundamentally Conservative – 70% entrepreneurial – Optimistic, self-confident – Achievement focused – Expects diversity

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Profile: gen Y

Sources: Wikipedia.org; MRI Data; American Demographics Magazine

Hot Buttons

–When can I be promoted? –What’s up with this 9-5 thing? –The ‘90s called… they want their cube back! –No Wi-Fi in the cafeteria? Really?

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Profile: gen Y

Sources: Wikipedia.org; MRI Data; American Demographics Magazine

Blind Spots

– Principal says not to chat with the Superintendent? He/She has answers! – I’m not entitled! I’m just asking logical questions – FOMO Syndrome – Why promote me? Sure, I want to learn more, but I still want to have a life!

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The Gen Y Foundation:

Continuous Feedback and Reinforcement

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Gen Y requires:

Individualized

feedback and regular communication

Frightening?

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Management Tips: gen Y

  • Develop mentoring programs, accept

technology, give them the remote control

  • Think of yourself as a coach, manage

your young staff every day

  • Provide them with constant feedback
  • Make the work meaningful/show them

how their work fits into the big picture

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New reality:

Mana Manager gers s must must mana manage ge.

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Seeking Seeking signposts signposts

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The Gen Y Heart:

It’s all about connection

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SLIDE 25 Source: Paul Butler @ Facebook, December 2010 blogpost; https://www.facebook.com/note.php?note_id=469716398919; http://pdf.secdatabase.com/700/0001193125-12-316895.pdf

The People’s Republic

  • f Facebook

955,000,000 users? Really?

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83% 83% Millennials Millennials 68% 68% Gen Gen X 50% 50% Boomer Boomers 20% 20% Silent Silent

Do you sleep with your smartphone?

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N U M B E R O F T E X T S S E N T/ R E C E I V E D P E R DAY, BY A G E G R O U P

Based on Adults who use Text Messaging on their Cellphones

50 20 10 6 2 2 109.5 41.8 25.9 14 9.8 4.7

20 40 60 80 100 120 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65+ Mean Texts Per Day Median Texts Per Day

Source: The Pew Research Center’s Internet & American Life Project, April 26 – May 22, 2011; Spring Tracking Survey. n = 2,277 adult Internet users ages 18 and older, including 755 cellphone interviews.

texting by age groups

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Gen Y’s Favorite Leisure Activity?

UK UK USA USA Wor

  • rld

ld

Surfing the Internet 34% 33% 37% Having Sex 15% 18% 18%

Br Braz azil il Fran ance ce Wor

  • rld

ld

Internet 72% 7% 40% Dating 7% 54% 13%

Sources: InSites.com Gen Y Around The World; April, 2012. Cisco Connected World Technology Report, December, 2011
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The Gen Y Reach:

The “Access- All-Areas” Mindset

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It’s all about me.

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To be useful, I must contribute.

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FOMO

Fear of Missing Out

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The Gen Y Footsteps:

Motivating and Retaining Them

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LIFETIME EMPLOYABILITY LIFETIME EMPLOYMENT

employment vs. employability

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C’MON! SERIOUSLY?

CORPORATE LADDER?

motivating gen Y

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53%

AGREE Baby Boomers Or Organiz ganization tion br brand and and and reputa eputation i tion is s key ey to e to evalua valuating ting a potential a potential emplo employer er

38%

AGREE Silent Gen

63%

AGREE Gen Y

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Lo Loyalty: alty: car career eer and and pr prof

  • fession

ession

Not y Not you.

  • u.
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2.4 years

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Retention Tips: gen Y

  • Encourage their values
  • Train them, mentor them.
  • Show them how their work will contribute

to the success of the students

  • Provide full disclosure
  • Create customized career paths
  • Provide access to technology
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The Gen Y Head:

What are they thinking?

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Millennials Unilateral Redefinition

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Community, Career, Commitment

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A calendar is just a social consensus.

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Seeking information where it is best found…

  • Undermining authority?

No.

  • Inability to work within prescribed

processes?

No.

  • Personal responsibility to get results?

YES.

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The r he redefined edefined wor

  • rkf

kfor

  • rce has

ce has redefine edefined the d the wor

  • rkplace.

kplace.

Get u Get used sed to it. to it.

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#understandgeny

What’s Next?

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40-hour

workweek

GONE GONE

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Office is a verb now, not a place.

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The importance of a “Third Place”

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In 2050, what are we going to do with all these empty buildings?

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In In their their wor

  • rds

ds

Everyone wants to give back and feel like they are doing something good. Your job should involve helping people in some way, whether directly through the work, or through outside

  • activities. This helps

give you meaning.

  • Marketing

Specialist, Midwest USA

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GEN GEN Y OLD OLD NEWS NEWS

WHA WHAT T YOU OU HAVEN’T HEARD HEARD

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Tomor

  • morrow?

w? Meet Meet Gen B Gen B.

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a look around the corner…

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A multi-gen workplace demands transgenerational solutions

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A multi-gen workplace demands Change

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What if you do not change?

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For

  • r Mor

More Inf Infor

  • rma

mation: tion:

#debbiebpearson 713.385.8855

Debbie.Pearson@kellyservices.com

www.kellyeducationalstaffing.com