SLIDE 1 Hitachi Smart Financial Services Solutions
September 19, 2017
Turn Banking APIs Into Your Competitive Edge
Tony Reid
CTO, Financial Services, EMEA Hitachi Vantara
Mark Nott
VP, Global Solutions & Innovation Hitachi Consulting
SLIDE 2
Discussion Agenda – Part One
Digital transformation laggards Background – where did this all start? Digital transformation leaders Potential customer benefits Market impact API economy in financial services
SLIDE 3
“We are witness to a seismic change in consumer behavior. Any company sitting here today that embraces the status quo as a business proposition…is literally facing a collision course with time.”
– Howard D. Schultz, CEO, Starbucks
Background
SLIDE 4
Banking for the digital age requires transformation
Background
20th Century Bank
Physical Paper Buildings and Humans Proprietary Closed Tightly coupled Slow Capital intensive Regulation as a barrier
21st Century Bank
Digital Data Software and Servers Standardized Open Loosely coupled Fast Cheap Regulation as an enabler
SLIDE 5
Europe has introduced legislation to drive digital transformation
Digital Transformation Leaders
In early October 2015, the European Parliament voted to pass a Payment Services Directive (PSD) to increase competitiveness between payment providers
BBVA is a European bank leading digital transformation with an open innovation strategy
A major change is to open its APIs. Since the BBVA API market, companies can access a number of APIs to help them develop new business, open up new services or simply improve user experience
SLIDE 6
Section 1033 of the Dodd-Frank Wall Street Reform and Consumer Protection Act grants the Consumer Financial Protection Bureau (CFPB) the authority to prescribe rules governing access to consumer data
Digital Transformation Laggards
CFPB has Project Catalyst to encourage collaboration, but has issued no regulations mandating open access
Richard Cordray,
Director of the CFPB, @Money2020: We are gravely concerned by reports that some financial institutions are looking for ways to limit, or even shut off, access to financial data rather than exploring ways to make sure that such access, once granted, is safe and secure
SLIDE 7 Potential Customer Benefits: Lower Costs Through Disintermediation
Card details Money Authentication via Token or API Customer Bank Merchant Acquirer (e.g. First Data)
Card Scheme (e.g. Visa or Mastercard)
Retail Website Customer Bank (Account Servicing Payment Provider) Retail Website (Payment Initiation Service Provider) Permission
SLIDE 8 Financial Services organisations recognise the digital imperative
§ (Hitachi-commissioned survey by Forbes, May 2017)
Market Impact
New technologies 40% Competitors from
36% Customer expectations 35% Disruptive competitors from other industries 23% Partners, vendors and third parties 16% Top External Drivers of Digital Transformation 41% New business models Top 5 Investment Priorities Over the Next Two Years 51% New technologies to enable digitization 51% Increasing data and analytics capabilities 45% Development of new products and services 40% Expansion into new geographic markets 38% Internet of Things, machine-to- machine technologies
SLIDE 9 The U.S. and Europe are at the tipping point in terms of financial innovation
§ Impact of digital disruption on US Consumer Banking Revenue
Market Impact
Total banking consumer revenue Revenue impact from digital distribution
Source: Citi Digital Strategy
$850 billion $870 billion $1.05 trillion $1.2 trillion 1.1% 5% 10% 17%
2017 2020 2023 2015
SLIDE 10 The introduction of open, secure, scalable API ecosystems is required to unleash the potential in FinTech and beyond
API Economy in Financial Services
Account consolidation Energy-cost optimization
Bank A MyAcc01
API platform
Securing Managing Publishing
Energy Company A
MyBill
Energy Company B Energy Company C
Bank B MyAcc02 Bank C MyAcc03
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Discussion Agenda – Part Two
Level 1 – create a scalable PSD2-enabling data platform Hitachi’s position and views on open banking APIs Possible impact on core system interaction Level 2 – built-in consent management as a differentiator Level 3 – proactively detect anomalies Level 4 – enrich the platform for greater services
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Open Banking APIs Hitachi Opinion and Potential Impact
§ Hitachi history in central IT – we understand the complexity § Changing workload shape through different channels § Can existing systems cope with unpredictable workload? § Hitachi recommends a 4-step approach from compliance to new revenue
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Level 1 – A PSD2-enablement platform
Open Banking APIs Hitachi 4-Step Approach to API-Based Services
Design and build a scalable, modern data store with a common data layer populated through modern Pentaho Data Ingestion and message broker tools
SCALE OUT
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Create a granular consent- management capability Rich end-user control over TPP use of their bank account data
Open Banking APIs Hitachi 4-Step Approach to API-Based Services
Level 2 – Enhanced control of data exposure
SLIDE 15 Use advanced machine learning to detect and alert
Open Banking APIs Hitachi 4-Step Approach to API-Based Services
Level 3 – Proactive claims-management data capture
Typical activity Possible fraud
SLIDE 16
Provide a mechanism to add external data sources to enrich the services available through the API platform
Open Banking APIs Hitachi 4-Step Approach to API-Based Services
Level 4 – Enable new revenue streams through advanced API services
SLIDE 17 Open Banking APIs The Blueprint – Putting It All Together
Message Broker
Security Layer Claims/Fraud Management
Anomaly Detection Alerting
API Services
Consent Management Authorisation Logging Audit
API Layer
Common Data Layer Operational Datastore
Data Extraction Event Extraction Event Feeds
Internal Data Sources
Business Silo Data Core Systems Retail Banking Corporate Banking Wealth Mgmt. Insurance Capital Markets
Extermal Data Sources
SLIDE 18
§ The world is changing fast § You can wait until you are made to change (regulation) § … or you can embrace Digital Transformation § A modern API infrastructure provides a fastrack to open up your legacy systems to the FinTech revolution § … allowing you to define new business models and gain a competitive edge
Open Banking APIs Summary and Close
SLIDE 19
Q & A
SLIDE 20
Thank You
SLIDE 21