The current state of banking APIs Open APIs are high priority for - - PowerPoint PPT Presentation
The current state of banking APIs Open APIs are high priority for - - PowerPoint PPT Presentation
The current state of banking APIs Open APIs are high priority for financial institutions What are banks doing about it? How important are Open APIs to banks? 2 http://www.briansolis.com/2016/12/top-10-retail-banking-trends-predictions-2017/
Open APIs are high priority for financial institutions
The current state of banking APIs
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http://www.briansolis.com/2016/12/top-10-retail-banking-trends-predictions-2017/
How important are Open APIs to banks? What are banks doing about it?
https://mgboyd.com/state_of_the_market_banking_apis_2016
To accelerate digital banking customer acquisition
Banks need to think differently
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http://www.mckinsey.com/~/media/mckinsey%20offices/singapore/2014%20digital%20banking%20in%20asia% 20-%20winning%20approaches%20in%20a%20new%20generation%20of%20financial%20services.ashx https://www.accenture.com/us-en/~/media/Accenture/Conversion-Assets/Microsites/Documents17/Accenture- 2015-North-America-Consumer-Banking-Survey.pdf
Engage & delight
Know the customers Re-imagine the experience Change the distribution mix Deepen and sustain loyalty Evolve into Everyday Banks
1.7 billion digital banking customers in Asia by 2020
Embedding banking in everyday life
Digital Payslip
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The banking product sales via digital channels remain low
The digital channel usage in banking
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https://thefinancialbrand.com/55611/customer-centricity-digital-banking-strategy/
Which channels are the biggest sources
- f customer acquisition
Percentage of total sales from digital channels
The digital channels are used mostly for transactions & servicing
The channel usage in banking
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http://sloanreview.mit.edu/article/thriving-in-an-increasingly-digital-ecosystem
Digital leaders are adopting ‘ecosystem’ business models
What is the right business model?
Omni-channel business Ecosystem driver Supplier Modular producer
- Owns customer relationship
- Multi-channel, multi-product
experience
- eg. Banks
- provides branded platform
- Plug & play 3rd party
products
- matches customer needs
with providers
- eg. Amazon
- Sells through other
company
- eg. Insurance via agent
- Plug & play product /
service
- Able to adapt to
different ecosystems
- eg. PayPal
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Successful digital businesses are adopting ecosystem business models
Omni Channel vs Ecosystem vs
Omni Channel Ecosystem
Bank
Compare Loans Moving Services Compare Properties Property Market Info Legal Services Builders & Designs App Internet Banking Mobile Banking Paper / Forms
Bank
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Partnerships help enrich the platform and enhance the distribution
Powered by partnerships
Assessment of bank's strengths versus Fintech’s weaknesses Assessment of Fintech’s strengths versus bank’s weaknesses
Strength of banks Weakness of Fintech firms Strength of Fintech Weakness of Banks
Existing customer base Need to build customer base Reputation for trust and stability Lack of customer trust Experience with regulators Inexperience with regulation Full line of banking products Limited line of products Deep financial pockets Lack of investment capital Effective risk-management programmes Lack of experience in risk management Absence of legacy software/systems Constrained by legacy technology Capacity to innovate Lack clear strategic vision Less regulatory pressure Under regulatory pressure Agility and speed to market Culture not suited for rapid change Technology expertise Inability to requite/retain tech talent Able to improve current products Unwillingness to cannibalise products 83 70 81 66 80 82 80 79 79 74 80 75 80 75 79 81 79 70 77 78 76 66 80 75
http://www.economistinsights.com/technology-innovation/analysis/disruption-banking
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Embedding banking in our everyday life
Banking re-imagined
http://bit.ly/tipsgoapi Click the Video Above or Visit below URL
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Employment Health Education Household Transport Others…
Marketplace Services
(identity, product catalogue, product comparisons, relationships, recommendations)
Banking Platforms Products and services that serve lifestyle needs
Open Marketplace Platform
APIs APIs APIs APIs
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Bank Integration Partner Integration
Partner Platforms
Open Marketplace Platform
Business Architecture
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APIs Security / Authentication Apps Marketplace Integration Bank Integration Partner Integration Bank 1 Bank 2 Business Partners Technology Partners Use Cases Analytics Data Model Notification Acquisition Tools Halo Pay Third Party Mobile apps and Web apps Halo pay Use case 1 Use case 2 Reporting Behavior
Payments Loans Deposits Risk KYC AML Payments Loans Deposits Risk KYC AML SMS Push Chat Social USSD OTP Insurance Healthcare Funeral Cover Education
halo pay halo vendor halo agent Wala Spaza ….. …..
Mobile and Social media apps that help build the eco-system Platform to help grow and manage the eco-system by providing value added services for 3rd party consumption
Banking systems that provide payments, compliance and banking products Business Partners providing non-Banking products Technology Partners providing technical capabilities
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Open source powering a low cost platform
WSO2
APIs Security / Authentication Apps Platform Integration Bank Integration Partner Integration Bank 1 Bank 2 Business Partners Technology Partners Use Cases Analytics Data Model Notification Acquisition Tools Halo Pay Third Party Mobile apps and Web apps Halo pay Use Case 1 Use Case 2 Reporting Behaviour
Payments Loans Deposits Risk KY C AML Payments Loans Deposits Risk KYC AML SMS Push Chat Social USSD OTP Insurance Healthcare Funeral Cover Education
halo pay halo vendor halo agent Wala Spaza ….. …..
Flexible to quickly integrate to multi partners or banks in different countries
Accelerate innovation and co-creation with Open Banking APIs
TipsGO APIs
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Banking, Advice and Marketplace APIs
https://myp.mobi/en/
Help manage staff, chat, prepaid purchases and salary payments
Digital workforce manager for SMEs
Employment
15
A Wallet for every industry
Payment partnerships
16
Social app for churches in Africa
Social partnerships
Stay connected with the church, make offerings and contributions conveniently
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http://getwala.com/
in developing economies, 160 million adults save semi-formally
Influencing financial behavior through gamification
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https://www.bcgperspectives.com/content/articles/growth-lean-manufacturing-rising-need-for-innovation-speed/
Development times are too long Selecting the right ideas to commercialize Risk-averse culture Lack of coordination Not enough great ideas Marketing innovations Not enough customer insight Cant measure performance well Leadership commitment Compensation not tied to innovation % Respondents 2014 2015
Partnerships are helping us address key challenges
Innovation challenges
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Any Questions?
Thank you!
Rana Peries
https://www.linkedin.com/in/ranaperies @RanaPeries