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Training Course
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HIPAA – Health Insurance Portability and Accountability Act
HIPAA initially went into effect April 14, 2003 HIPAA is a set of rules that is to be followed by doctors,
hospitals and other health care providers.
Privacy Rule Security Rule HIPAA helps ensure that all medical records, medical
billing, and patient accounts meet certain consistent standards with regard to documentation, handling and privacy.
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It is required that all employees who deal with
personal health information (PHI) are trained on the HIPAA Privacy and Security Rules.
This has become even more important due to an
increase in HIPAA enforcement by the Office of Civil Rights (OCR).
The OCR is the federal agency in charge of enforcing HIPAA. By doing proper employee HIPAA training and having Privacy
& Security Policies in place, it can lessen the chance of enforcement actions by the OCR.
SLIDE 4 Privacy Rule
The Privacy Rule establishes national standards to protect
individuals’ medical records and other personal health information.
The Rule requires appropriate safeguards to protect the
privacy of personal health information. It sets limits and conditions on the uses and disclosures that may be made
- f such information without patient authorization.
The Rule also gives patients rights over their health
information, including rights to examine and obtain a copy
- f their health records, and to request corrections.
SLIDE 5 The Privacy Rule permits these Uses & Disclosures:
Disclosure to the individual/personal representative
(parent/guardian)
Disclosure for treatment, payment, and health care
Disclosures required by state or federal law Disclosures to Business Associates Disclosures as authorized by the patient
SLIDE 6 Disclosure to Family/Friends when authorized per the patient
- r when it is in the best interest of the patient
Public Health Activities To public health authority To report child abuse/neglect To FDA Law Enforcement Purposes Abuse, Neglect, and Domestic Violence Judicial and Administrative Proceedings If you are unsure whether a disclosure is permitted talk to the
Compliance Officer or HIPAA Officer
SLIDE 7 When the individual is present (and has the capacity) and: Agreed or has previously agreed to the disclosure Has had the opportunity to object to the disclosure and does not; or It can be reasonably decided given the circumstances that the person
does not object
Example: When a patient brings someone into the exam room with
them, the caregiver can reasonably determine the individual does not object to the disclosure of their health information.
When the individual is unable to consent in an emergency Professional determines it is in the patient’s best interest May use professional judgment to make reasonable decisions
about who is permitted to pick up prescriptions, supplies, or
- ther similar forms of PHI
SLIDE 8 Incidental uses and disclosures are defined as secondary uses
Are permitted by HIPAA Cannot be reasonably prevented Are limited in nature Occur as a by-product of an otherwise permissible use or
disclosure
Reasonable Safeguards and Minimum Necessary
Standards are in place
Example – A doctor can confer at a nurse’s station without
fear of being in violation of the rule if overheard by a
- passerby. And, provided reasonable safeguards and
appropriate minimum necessary standards are in place.
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Protected health information (PHI) should not be
accessed or disclosed when it is not necessary to satisfy a particular purpose or carry out a function.
The minimum necessary standard requires covered
entities to evaluate their practices and enhance safeguards as needed to limit unnecessary or inappropriate access to and disclosure of protected health information.
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Minimum Necessary Standard does not apply to the following:
Disclosures to or requests made by a healthcare provider for treatment
purposes
Uses and disclosures by or to a patient for their own PHI Disclosures made under a valid authorization Disclosures to public officials when disclosure is required by law and
the official represents that the information requested is the minimum required for the purpose
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A Business Associate (BA) is any individual or entity that
creates, receives, maintains, or transmits PHI on behalf of a Covered Entity (CE).
All Business Associates need to sign a Business Associate
Agreement (BAA).
The BAA states - Any privacy rule limitation on how a CE
may use or disclose PHI automatically extends to BA.
If there is a breach of PHI on the BA’s behalf, they need to
inform the CE immediately.
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The Privacy Rule gives patients the right to:
Access their PHI Request restrictions to their PHI Request amendments to their PHI Request an accounting of disclosures Request confidential communications
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A covered entity (CE) has 30 days to provide access
to a patient
There is a one-time 30 day extension
If a patient requests an electronic copy of PHI, the
CE must provide access in an electronic format
If the EMR has links to images or other data, the
images/data must also be included in the electronic copy provided to the patient
Encrypted Email, Thumb Drive, Patient Portal
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If requested by an individual, a CE must transmit a
copy of PHI directly to another person designated by the individual
Request must be in writing, signed by the individual, and
clearly identify the designated person and where to send the copy of PHI
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A patient has the right to request restrictions to a
health plan when paying in full
Except when disclosure is required by law If the patient does not pay, the CE can bill and disclose
information to the insurance plan
The CE can ask patients to pay upfront The CE can require prepayment where precertification
would otherwise be required
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Right to Request Confidential Communications
Must agree to reasonable requests, cannot ask why
Right to Amendment
Patient requests for amendment of a medical record must be made in
writing.
The patient must provide the reason for requesting the amendment.
Right to Accounting of Disclosures
Must account for certain disclosures (date, time, who received, what was
disclosed, and why)
Do not need to account for:
Treatment, payment or healthcare operations To individual Incidental/authorized More than six years prior
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When a patient signs an acknowledgement that they
received the Notice of Privacy Practices, this is not a substitute for the HIPAA authorization/consent form.
The patient still needs to sign and give authorization
for disclosure of their PHI in certain situations.
This requires certain language in the consent form
Purpose of use/disclosure Right to revoke
SLIDE 18 Security Rule
The Security Rule covers electronic personal health information
(ePHI) and states how it needs to be protected. There are specific standards that have to be met to protect ePHI.
CEs must complete a Security Risk Assessment and
implement protections based on the assessment.
The assessment looks at every area in our
- rganization that stores ePHI.
HIPAA states the Security Risk Assessment needs to
be completed each year.
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We can protect ePHI by:
Encryption
Laptops Desktops Phones If something is not encrypted use extreme caution!
Use Passwords/change passwords Log off when leaving your work station Security Rule audits throughout the year
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What is a breach of PHI?
A breach is an impermissible use or disclosure of
“unsecured PHI”.
Unsecured PHI is a hardcopy or electronic PHI that has
not been rendered “unusable” and “unreadable” or encrypted.
Impermissible use or disclosure is presumed to be a
breach, unless the CE can demonstrate that there is a low probability that the PHI has been compromised.
The CE must notify the patient(s), government, and possibly
the media and press if there is a violation of the Privacy and Security Rule.
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Factors to assess the probability that PHI has been
compromised:
Nature and extent of PHI involved, including identifiers and
likelihood of re-identification
Unauthorized person who used the PHI or to whom the
disclosure was made
Whether PHI was actually acquired and used If you ever suspect there has been an unsecured disclosure of
PHI make sure to talk to the HIPAA Officer or Compliance Officer.
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Curious Employees
Remember Minimum Necessary Standards
What patient information do you need to access in order to do your job?
Unauthorized Access is a prohibited practice
Do not access family & friends PHI unless authorized Do not access co-workers PHI unless authorized
Accessing or reviewing birth dates or addresses of friends or relatives, or requesting that another individual do so, without a permissible purpose is unauthorized access of PHI. Accessing or reviewing ANY patient’s record for any reason, or requesting that another individual do so, without a permissible purpose is unauthorized access of PHI. Accessing or reviewing confidential information of another employee that is also an OFC patient, without a permissible purpose is unauthorized access of PHI.
HIPAA employee sanctions will be followed
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OFC is required by law to sanction employees who violate
HIPAA Privacy & Security Rules.
Any violations of HIPAA will be handled under OFC’s
discipline policy, similar to other employee discipline issues.
An employee who breaches OFC’s HIPAA policies &
procedures is subject to formal disciplinary action, up to and including termination.
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OFC will be auditing all employees.
Please be diligent in accessing only records you are
authorized to do so.
This means only accessing a patient’s PHI that is needed for your
job function.
As an employee of OFC, your conduct will at all times be
compliant with HIPAA.
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If you have any questions or concerns regarding the HIPAA
Privacy & Security Rules, please contact:
HIPAA Officer (Bobbi Nawrocki)
386-6689
Compliance Officer (Julie Morgan)
386-6651