Training cleaners: language and cultural matters AIM: To build - - PowerPoint PPT Presentation

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Training cleaners: language and cultural matters AIM: To build - - PowerPoint PPT Presentation

Jan 16, 2024 179 likes •411 views

Training cleaners: language and cultural matters AIM: To build capacity of ACE to engage with and deliver services to learners from culturally and linguistically diverse (CALD) backgrounds. 8 action research projects in 2011. Identify Plan

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Training cleaners: language and cultural matters

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AIM: To build capacity of ACE to engage with and deliver services to learners from culturally and linguistically diverse (CALD) backgrounds. 8 action research projects in 2011.

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Identify Plan Take Action Collect data Analyse

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‘How can we support CALD learners to participate and succeed in Certificate II in Asset Maintenance (Cleaning Operations)?’

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fatal alkaline petrochemical corrosive volatile sluice trough slop sink bio infectious saliva sweat semen ‘turn key’ work ethic morale

Glossary: mould, sluice trough, volatile, bio infectious, saliva, sweat, semen

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!! Give me cloth… !!Please pass me.... !!Could you please.... !!Would you mind.... !!I just need.....

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Instructions from the boss...

!!Would you mind... !!You might like to.... !!It would be good if you

could.....

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!! Joseph: ‘John, there is a cockroach in this

  • dustpan. What do you want me to do?’

!! John: ‘Ah, I don’t know Joseph, do you wanna

take it home?’

!! Joseph: ‘No, I believe it is the property of

Merrilands Community Centre.’

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Communication Book Chemicals ‘I estimate that about 50% of employees working in cleaning cannot read or write in English.’ John Brodie

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Daily newspaper Colour coded charts for chemicals used A picture of your supervisor A chemical register Material Safety Data Sheets Your Cert II in Asset Maintenance A year calendar Work Instruction (e.g. Work schedules)

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Strengths Teamwork Humour Fun Hands on learning Areas for improvement Less written assessment – more practical assessments

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