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Time in Multiteam Systems: Establishing an Understanding of - - PowerPoint PPT Presentation

Time in Multiteam Systems: Establishing an Understanding of Temporal Influences in MTSs October 29, 2012 Advancing the Science of Rhetta Standifer Multiteam Systems Univ. of Wisconsin Eau Claire EAWOP Small Group Meeting Temporal


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Time in Multiteam Systems: Establishing an Understanding of Temporal Influences in MTSs

Rhetta Standifer

  • Univ. of Wisconsin – Eau Claire

Advancing the Science of Multiteam Systems EAWOP Small Group Meeting

October 29, 2012

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SLIDE 2

Temporal Aspects of MTSs

Temporal Coordination

Entrainment Temporal Context (and pauses)

Temporal Perspectives

Temporal Portfolios Shared Temporal Understanding Temporal Leadership Temporal Conflict

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SLIDE 3

ENTRAINMENT ¡

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SLIDE 4

Entrainment

  • Interconnected rhythmic activity
  • Cycle
  • Pace
  • Episodes
  • Dominant Rhythms
  • “temporal” and “phase” entrainment
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SLIDE 5

Entrainment

Cycle Pace Dominant Rhythm

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SLIDE 6

TEMPORAL ¡CONTEXT ¡

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SLIDE 7

Example: America’s Cup

America’s Cup Management Team Alinghi Team Oracle Team Mascalzone

Cross-Boundary MTS

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SLIDE 8

Example: America’s Cup

Team Alinghi Design Team Building Team Sailing Team

Internal MTS

Team Oracle

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SLIDE 9

Temporal Context

  • Framework of categories
  • similar episodic activities
  • Benefits:
  • improved coordination, goal completion
  • adaptation & flexibility
  • identify routines & pauses
  • Deductive and inductive
  • MTS leadership: macro to specific
  • Subteam leadership: specific to macro
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SLIDE 10

Temporal Context

MTS Leaders

  • Step 1:
  • primary rhythmic cycles, dominant rhythms, distal goals
  • Step 2:
  • characteristics of dominant rhythms
  • key internal/external stakeholders
  • Step 3:
  • expectations of subteam outcomes
  • Step 4:
  • system-level routines

(sets of activities completed together)

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SLIDE 11

Temporal Context

Subteam Leaders

  • Step 4:
  • categorizations of similar types of episodic activity
  • Step 3:
  • temporal characteristics of these activities
  • Step 2:
  • sets of episodic activities that constitute routines
  • Step 1:
  • task-related, episodic activities
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Temporal Context

Subteam Leaders

MTS Leaders

Step 1 Step 2 Step 3 Step 4 Step 1 Step 2 Step 3 Step 4

Integrate Analyses

  • proximal goals for each subteam
  • interdependencies across subteams
  • which routines help achieve goals
  • how subteam categorizations of

episodic activity influence outcomes

  • pauses
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SLIDE 13

Pauses: Expected & Unexpected

  • Opportunity:
  • Routines can be enhanced or changed
  • Distal goal considered
  • “Crossing points”
  • “windows of opportunity” (Tyre & Orlikowski, 1994)
  • acknowledges emergent nature of interaction
  • More potent if paired with change triggers
  • (incentives, feedback, and technology)
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SLIDE 14

Episode

transition action

Episode

transition action

Sailing Team Episode

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Episode

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Episode

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Episode

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Episode

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Design Team

Rhythmic Cycle of Dominant Rhythm

Episode

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Episode

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Episode

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Episode

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Shore Team

cycle cycle expected pause intensive process interdependence wide crossing pt w/ expected pause

Episode

transition action

shock pause

reciprocal process interdependence

Example

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SLIDE 15

SHARED ¡TEMPORAL ¡ UNDERSTANDINGS/PERSPECTIVES ¡

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SLIDE 16

Shared Temporal Understanding

  • Shared Temporal Understanding
  • Consensus about:
  • Dominant rhythms
  • Temporal perspectives
  • Influenced by culture, past interaction
  • Temporal Leadership
  • Consensus about:
  • Dominant rhythms
  • Temporal perspectives
  • Type of Leadership (formal, vertical, emergent)
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SLIDE 17

TEMPORAL ¡PORTFOLIOS ¡

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SLIDE 18

Temporal Portfolio Approach

  • Visual representation of multiple

alliances (Parise & Casher, ‘03)

  • Adapt for entrainment analysis of MTSs
  • Select/analyze:
  • # of component teams, role/importance of each
  • Pacers, relevant cyclic activity
  • Dominant rhythms of MTSs
  • Rate impact/interdependency among teams:
  • Entrainment / synergistic opportunities
  • “Off-synch” areas

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SLIDE 19

Example

Org A Org B Org C P1 P2 P3 P3 P1 P2

  • 3
  • 1

+3 +1 +2

  • 2
  • 3

+3 +1

  • 3

+1

  • 1
  • 2

MTS 1 MTS 2 MTS 3

P1 P4 P3 P2

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Time in MTS Research

  • what considerations should we keep in

mind as we conduct MTS research, even if “time” isn’t a construct