Three Years of Social Security Budget Cuts Have Taken a Toll Number - - PDF document
4/26/2013 Three Years of Social Security Budget Cuts Have Taken a Toll Number of Americans Receiving Social Security is Growing 65 60 55 Millions Projected 50 45 40 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Source: Social
65 50 55 60 Millions
Projected
40 45 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Source: Social Security 2012 Trustees Report
April 25, 2013
$12 5
Social Security’s Total Budget for Administrative Expenses (2010‐2013)
$9.5 $10.0 $10.5 $11.0 $11.5 $12.0 $12.5 Billions $8.0 $8.5 $9.0 2010 2011 2012 2013
Source: Social Security Administration
April 25, 2013
0% to 4.9% staff loss 5% to 9 9% staff loss
A typical Social Security office assists about 1,200 Americans a week, 700 in person and 500 by phone.
Source: Social Security Administration data (HRODS) 5% to 9.9% staff loss 10% to 14.9% staff loss 15% to 19.9% staff loss 20% staff loss or more April 25, 2013
Percentage Increase in Social Security Office Visitors Per SSA Employee, 2011‐2013
5.6% 6.7% 9.2%
SSA Employee, 2011 2013
Average waiting times for service, which used to range from 0 to 43 minutes for walk‐ins, now range
2011 2012 2013
now range from 0 to 71 minutes.
Source: Social Security Administration administrative data
April 25, 2013
8 Average Time on Hold For SSA 800‐Number Callers 2 3 4 5 6 7 8 Minutes
Projected based on enacted budget level, not including sequester
1 2 2009 2010 2011 2012 2013
Source: Social Security Performance and Accountability Report
April 25, 2013
550
Average Waiting Time for Social Security Appeals Hearing, FY 2010‐February 2013 Improvements Gained From Additional Investments are Being Lost
350 400 450 500 550 Days 300 350
Oct‐09 Dec‐09 Feb‐10 Apr‐10 Jun‐10 Aug‐10 Oct‐10 Dec‐10 Feb‐11 Apr‐11 Jun‐11 Aug‐11 Oct‐11 Dec‐11 Feb‐12 Apr‐12 Jun‐12 Aug‐12 Oct‐12 Dec‐12 Feb‐13
Source: Social Security Administration
April 25, 2013
Amount of un‐done work to ensure current Social Security recipients receive timely, accurate payments
Examples of backlogged work:
P t i f ti
3,000 4,000 5,000 6,000 7,000 8,000 9,000
s – number of workers needed to nate backlog within one year
changes
underpayments
incentives for disabled beneficiaries
1,000 2,000 2010 2011 2012
Workyears elimin
Background checks on “representative payees,” who receive benefits on behalf of mentally disabled and
beneficiaries
Source: Social Security Administration Justification of Estimates for Appropriations Committees, 2010‐2013 April 25, 2013
April 25, 2013