ThedaCare Center For Healthcare Value Healthcare Value Patient - - PowerPoint PPT Presentation

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ThedaCare Center For Healthcare Value Healthcare Value Patient - - PowerPoint PPT Presentation

Mar 01, 2023 44 likes •195 views

ThedaCare Center For Healthcare Value Healthcare Value Patient Experience S Summit i October 28 29, 2013 Mike Stoecklein Network Director Network Director Transform the Industry Industry Mission: To redesign three interdependent

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ThedaCare Center For Healthcare Value Healthcare Value Patient Experience S i Summit October 28‐ 29, 2013 Mike Stoecklein Network Director Network Director

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Transform the Industry Industry

Mission: To redesign three interdependent components of the healthcare industry which will result in improved value for patients. We will accomplish this by collaborating with patients and leaders in the provider, employer, insurer, and government communities.

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The Patient’s Experience

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Vertical Orientation of Healthcare

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Now It’s Getting Personal

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Tish’s Story

  • Lasted 3 weeks

Lasted 3 weeks

  • Stops in 5 different healthcare

facilities (3 more than once)

  • Re hospitalized for an infection
  • Re‐hospitalized for an infection

complication from first hospitalization

  • Multiple med rec errors
  • Multiple med‐rec errors
  • Patient safety protocols ignored
  • Lab specimens lost
  • Waited for hours multiple times
  • Her expressed wishes were ignored
  • More than 20 needle sticks
  • Lucky to have survived
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Horizontal Focus for Healthcare

  • ta
  • cus o

ea t ca e

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What This Means

  • Healthcare providers must learn to:

Think horizontally ( = see the flows ) Think horizontally ( = see the flows.) Act horizontally ( = collaborate across verticals to optimize the flows.)

  • To provide ever more perfect patient

To provide ever more perfect patient pathways = better outcomes, better patient experience, and better provider experience, p , p p , with less time, effort & cost…J Womack

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Enterprise Wide Cancer Value Stream

System of Care: Cancer

3rd draft A it

Outpatient Chemo/ Hormone Therapy Ambulatory Surgery Center TC, RMC, Encircle, TCOSC Groth InPatient / Surgery / Chemo Hospital TC, AMC, Groth, RMC, Aylward, NLFMC Emergency Care AMC, TC, NLFMC, RMC

Acuity

Retail Pharmacy Hospice Radiation Therapy AMC Hormone Therapy FVHO – many sites Home Care TCAH SNF Diagnostics Center Groth Aylward AMC Primary Care 26 TCP, PCAA, Kaukauna Clinic, etc. Groth Aylward AMC, TC, RMC, NLFMC, Encircle TCOSC Shawano ASC OP Rehab AMC, TC, RMC, NLFMC LTACH NLFMC Screening/ Imaging Center ThedaCare Facility – Independent Providers R f l l ti hi / N di t hi Retail Clinics Wellness & Fitness Center YMCA Survivorship Programs YMCA Imaging Center AMC, TC, Encircle, NLFMC, Waupaca- TCP, RMC, Shawano, Menasha- TCP, N th TCP Referral relationship/ No direct ownership Co-ownership/ Joint Venture Own Facility – providers Employed North- TCP

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Healthcare Value Network Member Organizations

  • Akron Children's Hospital

Alb t H lth S i

  • Nemours
  • New York City Health and Hospitals Corp
  • Alberta Health Services
  • Beth Israel Deaconess Medical Center
  • BJC Healthcare
  • BloodCenter of Wisconsin
  • Bronson Healthcare Group
  • New York City Health and Hospitals Corp.
  • Oregon Health & Science University
  • Palo Alto Medical Foundation
  • Park Nicollet Health Services
  • Parkview Health

P b t i H lth S i

  • Carolinas HealthCare System
  • Carolinas Lean Collaborative
  • Christie Clinic
  • Cleveland Clinic
  • Exeter Health Resources
  • Presbyterian Healthcare Services
  • Regina Qu'Appelle Health Region
  • Rouge Valley Health System
  • Salem Health
  • Saskatoon Health Region
  • Group Health Cooperative
  • Gundersen Health System
  • Harvard Vanguard Medical Associates
  • HealthEast Care System
  • Henry Ford West Bloomfield Hospital
  • Scottsdale Health
  • Seattle Children's Hospital
  • Spectrum Health System
  • St. Boniface General Hospital
  • St. Joseph Health System
  • Hotel-Dieu Grace Hospital
  • Inova Health System
  • INTEGRIS Health
  • John C. Lincoln Health Network
  • Kaiser Permanente
  • St. Joseph Regional Health Center
  • St. Mary's General Hospital
  • St. Rita's Health Partners
  • Stanford Hospital & Clinics
  • Sutter Gould Medical Foundation
  • Lawrence and Memorial
  • Lehigh Valley Hospital and Health Network
  • Lucile Packard Children's Hospital
  • Martin Health Systems
  • Martin's Point Health Care
  • ThedaCare
  • UCLA Medical Center
  • University of Michigan Health System
  • University of New Mexico Health System
  • Vancouver Coastal Health

Martin s Point Health Care

  • McLeod Health
  • MemorialCare Health System
  • Mercy Health System
  • Wellspan Health
  • Winona Health
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HVN Sponsor Members Members

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What You Can Do Can Do

  • 1. Learn more, www.createvalue.org
  • 2. Collaborate with providers on improvement, win‐win,

be an acti e participant to impro e the hori ontal flo be an active participant to improve the horizontal flow 3 Participate in the “gang tackle”

  • 3. Participate in the gang tackle

mstoecklein@createvalue.org 952‐334‐3578