The pace of change is accelerating Today What is happening Why its - - PowerPoint PPT Presentation

The pace of change is accelerating

Today

What is happening Why its happening What is predicted What that means Skills in need One example

What is happening – artificial intelligence

(Computer systems that exhibit human-like intelligence)

Artificial intelligence

Machine Learning Cloud robotics Neural Networks Cognitive cyber security Real time emotion analytics Chatbots Virtual companions Natural language processing Autonomous systems Pattern recognition Deep learning

Algorithms that can learn and make predictions on data Focuses on recognition

• f patterns in data

Software that emulates the way a human communicates to interact with humans Such as self driving cars, drones, all enabled by a.i. High powered form of machine learning using layers and big data sets Cloud connected avatars or programmes than can behave and interact like a human would Trained on historical data to mitigate real time cyber threats Computer systems to interact seamlessly with human languages Analysis of brain signals, voice and facial expression to detect human emotions Systems organised in a layered way that is modelled on the human brain Cloud based brain that robots can use to allow intelligent and intuitive collaboration with humans

Artificial intelligence1

Cognitive Robotics

Cognitive Robotics endows robots with artificial intelligence, providing them with perception, planning, memory and reasoning

This is the application most concerning mimicking human behaviour and is particularly relevant to the customer service, retail and hospitality industries

More than mechanical robots1

Why?

Learning

Time Experience Artificial Intelligence Humans

Performance gains, not just saving money2

The face of retail?

What is predicted

Forecast by Occupation3

McKinsey November 2015 analysis of 750

• ccupations in the USA

to estimate the percentage of time that could be automated by implementing current technology, using 2014 US Bureau of Labor Statistics

Office and Administrative Support

Clerks, bookkeeping, accounting and auditing clerks, legal secretaries, tellers, executive secretaries Customer service representatives, first line supervisors

Sales and Related

Insurance sales, cashiers, retail salespeople, financial and commodities sales people Supervisors of sales

Food preparing and serving

Bakers, cooks, food preparation workers, fast food preparation and serving, waiters and waitresses, bartenders Chiefs and head cooks

Transportation and Material Moving

Truck drivers, aircraft cargo handlers, taxi and bus drivers, airline pilots and flight engineers, air traffic controllers Labourers and Movers (Hand)

Healthcare Practitioners and Technical

Pharmacy Technicians, Clinical Laboratory Technicians Registered Nurses, Pharmacists, Surgeons, Physicians, Dentists, Vocational Nurses, Occupational Safety Specialists

Education and Training

Librarians Teachers at all levels, Teacher assistants,

Business and Financial

• perations

Tax Preparers Management Analysts, Accountants, HR Specialists, Compliance Officers, Personal Financial Advisors

Management

CEO, Marketing Managers, Sales Managers, General and Operations Managers

Computer & Mathematical

Computer Support Specialists, Network Administrators, Information Security Analysts Software Developers, App Developers, Programmers

Art, Design and Entertainment

Broadcast Technicians Graphic Designers, Public Relations Specialists, Art Directors, Editors

Legal

Legal Assistants Lawyers

What this means2

New market - retraining2

400-800

Million people Displaced by 2030

1/3

• f the workforce of

the United States and Germany displaced

Almost

50%

• f the workforce of

Japan displaced

A good story for education2

New jobs are created2

New skills

Capabilities

Manual Repetitive Data Collection Consistent Predictive Analytical Volumetric Creative Judgmental Unpredictable Applying expertise Managing stakeholders Managing people Personal Trusted

2025 design jobs4

virtual environment designer embodied interactions specialist freelance bio-designer

• excellence in storytelling and

world creation

• experience of spatial design
• skilled in 3D modelling and

animation

• understanding of cognitive

psychology and behavioural science

• knowledge of biosciences
• experience of design

processes

• experimental approach to new

materials

• ability to work collaboratively

in large virtual teams

• commitment to ethical

guidelines

the technological/scientific frontier

• experience in multi-sensory

interaction design

• expert in interface pattern

languages and touch points

• ablity to assess problems

with algorithms

• knowledge of human-centred

design and behavioural science

data creative algorithmic specialist post-industrial designer

big data and internet of things

• highly skilled at recognising

data patterns

• flair for storytelling
• excellence in 2D and 3D data

visualisation

• knowledge of human-centred

design methods

• ability to create complex

algorithms

• advanced mathematics and

coding

• understanding of human-

centred design processes

• commitment to ethical

guidelines

• experience of product design
• ability to connect digital and

physical worlds

• expertise in user experience
• understanding of cognitive

psychology and cultural anthropology

2025 design jobs4

digital cultural commentator ethical technology consultant design futures strategist

design thinking

• ability to visually represent

complex ideas

• excellence in storytelling
• understanding of promotion

and branding

• knowledge of arts and culture
• ability to understand and

model complex systems

• knowledge of cultural, social,

economic, enivironmental issues

• ablity to communicate

complex ideas and activate change

• commitment to the long now
• skilled at teaching AI

machines

• knowledge of cognitive

computing

• commitment to ethical

frameworks

• ability to communicate the

advantages of AI systems

• knowledge of cultural

anthropology and philosophy

2025 design jobs4

Example – creative technology

Case study: student game sky noon

Cross Discipline Team: 3 Game Artists (Design) 3 Game Programmers (ICT Software Engineers) 6 months of production development Just became NZ’s first ever Game of the Year Finalist at SXSW The students received interest from Nintendo to publish globally Design: Identity of characters and environment Programming: Movement

• f characters, tools and

gravitational effects

Today’s Jobs: 3D Designer Game Artist Virtual / Augmented Reality Developer Programmer Motion Designer Software Engineer Tomorrow’s Jobs: Real Time 3D Designer Augmented Reality Designer Avatar Programmer Cybernetic (AI) Director Intelligent System Designer Machine Learning Designer Embodied Interactions Designer (MR/VR/AR)

Case study: student game sky noon

Game Programming Game Art 3D Animation & VFX Creative Advertising & Ideation Interactive Design Motion Design Graphic Design Virtual Reality & Augmented Reality

Ranked the #1 Graphic Design and Photography school internationally* Ranked in the top ten schools in the world for 3D Animation and VFX* The #1 ranked 3D Animation, Visual Effects and Game Development school in the Asia Pacific Region* Currently ranked as

• ne
• f

top five best advertising schools in the world by the Young Guns awards

Media Design School is…

*The Rookies, 2016

• + Billy Blue

BRISBANE Bowen St All HE Diplomas, Degrees and Masters SYDNEY Ultimo All HE Diplomas, Degrees and Masters MELBOURNE Flinders St All HE Diplomas, Degrees and Masters ADELAIDE Wakefield St Bachelor of Media Design

Locations

AUCKLAND Albert Street MDS NZQA Programmes ONLINE HE Diplomas

Acknowledgments

1 PWC workforce of the future

https://www.pwc.com/gx/en/services/people-organisation/workforce-of-the- future/workforce-of-the-future-the-competing-forces-shaping-2030-pwc.pdf

2 McKinsey the future of work

https://www.mckinsey.com/~/media/McKinsey/Global%20Themes/Future%20

• f%20Organizations/What%20the%20future%20of%20work%20will%20mean

%20for%20jobs%20skills%20and%20wages/MGI-Jobs-Lost-Jobs-Gained- Report-December-6-2017.ashx

3 McKinsey analysis and data interactive tool available at :

http://www.visualcapitalist.com/charting-automation-potential-of-u-s-jobs/

4 Dr Sarah Baker ‘Designing work for the long now’

Thank you