The pace of change is accelerating
Today What is happening Why its happening What is predicted What that means Skills in need One example
What is happening – artificial intelligence (Computer systems that exhibit human-like intelligence)
Artificial intelligence Machine Chatbots Pattern Learning Software that emulates recognition the way a human Algorithms that can communicates to learn and make Deep Focuses on recognition interact with humans predictions on data of patterns in data learning High powered form of machine learning using Cloud Autonomous layers and big data sets robotics systems Natural Cloud based brain that language Such as self driving robots can use to allow cars, drones, all enabled processing intelligent and intuitive by a.i. collaboration with Computer systems to Neural humans interact seamlessly with Virtual human languages Networks companions Systems organised in a Cloud connected Real time Cognitive layered way that is avatars or programmes emotion modelled on the human cyber than can behave and brain interact like a human analytics security would Analysis of brain signals, Trained on historical voice and facial expression data to mitigate real time to detect human emotions cyber threats
Artificial intelligence 1
More than mechanical robots 1 Cognitive Robotics Cognitive Robotics endows robots with artificial intelligence, providing them with perception, planning, memory and reasoning This is the application most concerning mimicking human behaviour and is particularly relevant to the customer service, retail and hospitality industries
Why?
Learning Artificial Intelligence Experience Humans Time
Performance gains, not just saving money 2
The face of retail?
What is predicted
Forecast by Occupation 3 McKinsey November 2015 analysis of 750 occupations in the USA to estimate the percentage of time that could be automated by implementing current technology, using 2014 US Bureau of Labor Statistics
Office and Clerks, bookkeeping, Administrative accounting and auditing Support clerks, legal secretaries, tellers, executive secretaries Customer service representatives, first line supervisors
Sales and Related Insurance sales, cashiers, retail salespeople, financial and commodities sales people Supervisors of sales
Food preparing Bakers, cooks, food and serving preparation workers, fast food preparation and serving, waiters and waitresses, bartenders Chiefs and head cooks
Transportation Truck drivers, aircraft and Material cargo handlers, taxi and Moving bus drivers, airline pilots and flight engineers, air traffic controllers Labourers and Movers (Hand)
Healthcare Pharmacy Technicians, Practitioners and Clinical Laboratory Technical Technicians Registered Nurses, Pharmacists, Surgeons, Physicians, Dentists, Vocational Nurses, Occupational Safety Specialists
Librarians Education and Training Teachers at all levels, Teacher assistants,
Business and Tax Preparers Financial operations Management Analysts, Accountants, HR Specialists, Compliance Officers, Personal Financial Advisors
Management CEO, Marketing Managers, Sales Managers, General and Operations Managers
Computer & Computer Support Mathematical Specialists, Network Administrators, Information Security Analysts Software Developers, App Developers, Programmers
Art, Design and Broadcast Technicians Entertainment Graphic Designers, Public Relations Specialists, Art Directors, Editors
Legal Legal Assistants Lawyers
What this means 2
New market - retraining 2 1/3 of the workforce of the United States and Germany displaced 400-800 Million people Displaced by 2030 Almost 50% of the workforce of Japan displaced
A good story for education 2
New jobs are created 2
New skills
Capabilities Manual Creative Repetitive Judgmental Data Collection Personal Unpredictable Consistent Applying expertise Trusted Predictive Managing stakeholders Analytical Managing people Volumetric
2025 design jobs 4 the technological/scientific frontier virtual environment designer embodied interactions specialist freelance bio-designer - knowledge of biosciences - experience in multi-sensory - excellence in storytelling and - experience of design interaction design world creation - expert in interface pattern processes - experience of spatial design - experimental approach to new languages and touch points - skilled in 3D modelling and - ablity to assess problems animation materials - ability to work collaboratively with algorithms - understanding of cognitive - knowledge of human-centred psychology and behavioural in large virtual teams - commitment to ethical design and behavioural science science guidelines
2025 design jobs 4 big data and internet of things algorithmic specialist data creative post-industrial designer - ability to create complex - highly skilled at recognising - experience of product design algorithms data patterns - ability to connect digital and - advanced mathematics and - flair for storytelling physical worlds coding - excellence in 2D and 3D data - expertise in user experience - understanding of human- visualisation - understanding of cognitive centred design processes - knowledge of human-centred psychology and cultural - commitment to ethical design methods anthropology guidelines
2025 design jobs 4 design thinking digital cultural commentator ethical technology consultant design futures strategist - ability to visually represent - skilled at teaching AI - ability to understand and complex ideas model complex systems machines - excellence in storytelling - knowledge of cognitive - knowledge of cultural, social, - understanding of promotion computing economic, enivironmental and branding issues - commitment to ethical - knowledge of arts and culture frameworks - ablity to communicate complex ideas and activate - ability to communicate the advantages of AI systems change - knowledge of cultural - commitment to the long now anthropology and philosophy
Example – creative technology
Case study: student game sky noon Design: Identity of Programming: Movement characters and of characters, tools and environment gravitational effects Cross Discipline Team: 3 Game Artists (Design) 3 Game Programmers (ICT Software Engineers) 6 months of production development Just became NZ’s first ever Game of the Year Finalist at SXSW The students received interest from Nintendo to publish globally
Case study: student game sky noon Today’s Jobs: Tomorrow’s Jobs: 3D Designer Real Time 3D Designer Game Artist Augmented Reality Designer Virtual / Augmented Reality Avatar Programmer Developer Cybernetic (AI) Director Programmer Intelligent System Designer Motion Designer Machine Learning Designer Software Engineer Embodied Interactions Designer (MR/VR/AR)
Game 3D Animation Creative Interactive Motion Design Graphic Virtual Reality Programming & VFX Advertising & Design Design & Augmented Game Art Ideation Reality
Media Design School is… Ranked the #1 Graphic Design and Photography school internationally* Ranked in the top ten schools in the world for 3D Animation and VFX* The #1 ranked 3D Animation, Visual Effects and Game Development school in the Asia Pacific Region* Currently ranked as one of top five best advertising schools in the world by the Young Guns awards *The Rookies, 2016
• + Billy Blue
Locations AUCKLAND ONLINE Albert Street HE Diplomas MDS NZQA Programmes BRISBANE Bowen St All HE Diplomas, Degrees and Masters SYDNEY Ultimo All HE Diplomas, Degrees and Masters MELBOURNE Flinders St All HE Diplomas, Degrees and Masters ADELAIDE Wakefield St Bachelor of Media Design
Acknowledgments 1 PWC workforce of the future https://www.pwc.com/gx/en/services/people-organisation/workforce-of-the- future/workforce-of-the-future-the-competing-forces-shaping-2030-pwc.pdf 2 McKinsey the future of work https://www.mckinsey.com/~/media/McKinsey/Global%20Themes/Future%20 of%20Organizations/What%20the%20future%20of%20work%20will%20mean %20for%20jobs%20skills%20and%20wages/MGI-Jobs-Lost-Jobs-Gained- Report-December-6-2017.ashx 3 McKinsey analysis and data interactive tool available at : http://www.visualcapitalist.com/charting-automation-potential-of-u-s-jobs/ 4 Dr Sarah Baker ‘Designing work for the long now’
Thank you
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