The NG9-1-1 Storm is Brewing: Guelph has the Recipe for Success Presented by: Alex Brossault – City of Guelph Holly Barkwell – BH Group Inc. Barry Costello – Consultant
Agenda NG9-1-1 Re-Cap 1. NG9-1-1 Impacts 2. Guelph’s Preparation 3. Esri is Helping 4. the NG9-1-1 Storm
Next Generation 9-1-1 the biggest fundamental NG9-1-1 change in the method of contacting emergency services since the invention of the telephone
Teamed with ESWG* to inform the NG9-1-1 GIS & Mapping Communities about & the changes brought about by NG9-1-1 Esri * Emergency Systems Working Group - TIF85 & TIF82 Communications sub-committees
NG9-1-1: A Condensed Overview
Three Step Process • Receive a Call 9-1-1 • Locate the Call Process • Forward the Call The anatomy of a call
• Uses the address of a Today’s land line telephone number. 9-1-1 • Hard-coded table-driven. System • Obsolete technology. Automatic Number Identifier / Automatic Location Identifier (ANI / ALI) • • Master Street Address Guide (MSAG)
70% Call Statistics 10% 20%
• know where you are Public • use any media Expectation
• IP-based infrastructure NG9-1-1 • ESInet – Emergency Services IP Network a secure network designed specifically Technology for public safety operations • Modern technology
Think of our current 9-1-1 infrastructure as a “ dial up internet connection ” and NG9-1-1 as a “ broadband connection ” NG9-1-1 Broadband Dial Up Technology
Social Video Text Media Emergency Structure Services Blueprints Agnostic Telematics Sensors Street View Imagery
process migrates from a call to a session call session
NG9-1-1: Key Participants
Canadian Radio-television & Telecommunications Commission (CRTC) Governing Emergency Services Working Group & (ESWG) Advisory National Emergency Number Association (NENA)
Service Providers
Government Others* • Municipalities • NGO’s • Regions & • CN Rail Data • Bruce Counties Providers • Provinces Power • Federal • Syncrude • First Nations *examples of organizations managing activities on large tracts of lands
• 9-1-1 Service Providers • Consumers PSAPs • Owner / Operators* *utilities and other organizations with their own emergency response teams
CRTC mandate: voice by June 2020 • Key text by December 2020 • Dates decommissioning of existing system by 2023 •
Its all “GIS data is mission critical to the success of NG9-1- 1” about the data the NG9-1-1 Storm
Coordinates will be used to GIS determine PSAP and dispatch routing. & NG9-1-1 NG 9-1-1 relies on Point in Polygon processes
National • content GIS • currency • accuracy Data Standard
• Content to Support o location validation o call routing to the PSAP GIS Data o dispatch routing & management o public safety mapping applications Goals • Currency • 72 hour change update • Accuracy • 1:5,000 scale (4m horizontal / 95% confidence)
GIS Data Model Layers Required • Road Centerline • Site/Structure Address Points • PSAP Boundary • Emergency Service Bdys • Police, Fire, EMS • Provisioning Boundary
GIS Data Model Layers Strongly Required Recommended • Road Centerline • Street Name Alias • Site/Structure Address Points • Provinces • PSAP Boundary • Counties or Equivalents • Emergency Service Bdys • Incorporated Municipal Bdys • Police, Fire, EMS • Unincorporated Community Bdys • Provisioning Boundary • Neighborhood Bdy’s • Other Bdys
GIS Data Model Layers Strongly Required Recommended Recommended • Road Centerline • Street Name Alias • Railroad Centerlines • Site/Structure Address Points • Provinces • Hydrology Lines • PSAP Boundary • Counties or Equivalents • Hydrology Polygons • Emergency Service Bdys • Incorporated Municipal Bdys • Cell Sector Location • Police, Fire, EMS • Unincorporated Community Bdys • Mile Marker Location • Provisioning Boundary • Neighborhood Bdy’s • Trails and Footpaths • Other Bdys • Landmarks
A message from ESWG: “The transition will be gradual but intense for a significant period of time (1 to 5+ years). ” Disruption “Stakeholder engagement, technical and operational needs assessments, funding, and coordinated planning must start now !” “providers and industry stakeholders must PLAN, FUND, and EXECUTE…”
• Operational Changes • Data Management Impacts • New Data Standards
Understand the GAP (s) Content: extent | accuracy | currency Operations: procedures | responsibilities | manuals | specifications Organization: ownership | documentation | agreements the NG9-1-1 Storm
NG9-1- 1: Guelph’s Experience
GUELPH • founded in 1827 • population of 137K people • first police force to have two way car radios • the inventor of 5 pin bowling was a Guelph resident. • the coat hanger was invented in Guelph in the 1920s • home to the oldest Veterinary College in the western hemisphere (founded 1862) • Colonel John McCrae who wrote “In Flanders Fields” was from Guelph
Partnership NG9-1-1 GAP Analysis inventory data holdings 1. assess the data 2. map the data flow/management 3. identify data and management challenges 4. recommend strategies 5. the NG9-1-1 Storm
Information Gathering 1. kick off workshop 2. interviews 3. document reviews Process 4. data review the NG9-1-1 Storm
Deputy Chief Administrative Emergency Preparedness: General Manager Fire SRVCS/Fire Chief: General Manager GWPS Guelph-Wellington Paramedic Service Manager of IT, Guelph Police General Manager IT Participants Program Manager GIS & Data GIS Analyst IT Information Technology Infrastructure Specialist Deputy Treasurer General Manager Planning & Building Services Manager Development Planning IT, County of Wellington County of Wellington - GIS the NG9-1-1 Storm
“We’ve been working on the NG infrastructure for a while now. We thought we were in pretty good shape. Now I realize that Interesting there is a whole data component that we hadn’t thought about.” Interview “When we are unsure of an address, we follow the big red truck.” Comments “We just digitized that data (school zones). We didn’t know it was in the GIS database. ” the NG9-1-1 Storm
Gordon Cobey Chief of Police Guelph Police Service
NG9-1-1: Guelph - Data Management
• Change Agents o Applicants (developers/engineers) o County of Wellington o City • Providers Data o Planning o Engineering o County of Wellington o Other Departments Management GIS • Consumers o County of Wellington o Police o Fire o MOHLTC o Bell
Data Management City of Guelph
Data Management
Guelph Open Data & Recent Imagery
Layer: Address Points Information Field GIS/IT Fire Police Full Address Full address name ✔ ✔ Bell Canada Street Name Bell Name ✔ ✔ House/ Address number ✔ ✔ ✔ Unit Number ✔ ✔ ✔ House/Address Numbers Unit number + House number ✔ ✔ ✔ ✔ House number suffix/ qualifier (Ex. 100A) If address has unit or not ✔ Place Type ( Airport, bank, cafe, club, hotel) Description Alias for feature ✔ ✔ Unit type (ex. Apartment, Unit, building, suite) Municipality Information Municipality ✔ ✔ ✔ ✔ ✔ ✔ Street Body AMANDA name ✔ ✔ ✔ Suffix Address Information Different Direction ✔ ✔ Address Number Prefix ( 75- in 75-6214 Kailua Place) Address type (Ex. Single) ✔ Land parcel unique identifier ✔ ✔ ✔ Roll number Parcel Information 11 digit Roll number ✔ PSAP ✔ Full Roll number PIN for parcel ✔ ✔ ✔ Postal code Postal Code ZIP Plus 4 ✔ X coordinate Data Y coordinate ✔ Coordinates ✔ Lat Long ✔ Elevation Road side ✔ Road Information ✔ odd, even, mixed civic numbers Unique identifier for street ✔ Unique Identifier Unique Identifier ✔ ✔ ✔ ✔ Unique Identifier for AMANDA Discrepancy Agency ID Site NENA Globally Unique ID 911 Information Additional Code Additional Data URI Emergency Service Providers ESN (Emergency Services Zone code)
PSAP’s receive different data • local changes by the PSAP’s • Data • long update cycles Management un-assumed roads may not be in the database • Findings informal processes and personal connections to • manage changes
NG9-1-1: Guelph - Data Model/Content
Data Model
• Layers Data o required | strongly recommended | recommended Model • Fields o mandatory | conditional | optional • Attribute Values
• Data Type • Field Length Attribute • Field Requirements: • Mandatory o An attribute value MUST be provided for each record Requirements o MUST NOT be blank. • Conditional o If an attribute value exists, it MUST be provided. • Optional o MAY / MAY NOT be provided o No value = blank
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