The NG9-1-1 Storm is Brewing: Guelph has the Recipe for Success - - PowerPoint PPT Presentation

▶
the ng9 1 1 storm is brewing
SMART_READER_LITE
LIVE PREVIEW

The NG9-1-1 Storm is Brewing: Guelph has the Recipe for Success - - PowerPoint PPT Presentation

Oct 04, 2023 107 likes •780 views

The NG9-1-1 Storm is Brewing: Guelph has the Recipe for Success Presented by: Alex Brossault City of Guelph Holly Barkwell BH Group Inc. Barry Costello Consultant Agenda NG9-1-1 Re-Cap 1. NG9-1-1 Impacts 2. Guelphs Preparation

slide-1
SLIDE 1

Presented by: Alex Brossault – City of Guelph Holly Barkwell – BH Group Inc. Barry Costello – Consultant

The NG9-1-1 Storm is Brewing:

Guelph has the Recipe for Success

slide-2
SLIDE 2

Agenda

1.

NG9-1-1 Re-Cap

2.

NG9-1-1 Impacts

3.

Guelph’s Preparation

4.

Esri is Helping

the NG9-1-1 Storm

slide-3
SLIDE 3

NG9-1-1

Next Generation 9-1-1

the biggest fundamental change in the method of contacting emergency services since the invention of the telephone

slide-4
SLIDE 4

NG9-1-1 & Esri

Teamed with ESWG* to inform the GIS & Mapping Communities about the changes brought about by NG9-1-1

* Emergency Systems Working Group - TIF85 & TIF82 Communications sub-committees

slide-5
SLIDE 5

NG9-1-1: A Condensed Overview

slide-6
SLIDE 6

9-1-1 Process

Three Step Process

  • Receive a Call
  • Locate the Call
  • Forward the Call

The anatomy of a call

slide-7
SLIDE 7

Today’s 9-1-1 System

  • Uses the address of a

land line telephone number.

  • Hard-coded table-driven.
  • Obsolete technology.
  • Automatic Number Identifier / Automatic Location Identifier (ANI / ALI)
  • Master Street Address Guide (MSAG)
slide-8
SLIDE 8

Call Statistics

70% 10% 20%

slide-9
SLIDE 9

Public Expectation

  • know where you are
  • use any media
slide-10
SLIDE 10

NG9-1-1 Technology

  • IP-based infrastructure
  • ESInet – Emergency Services IP Network

a secure network designed specifically for public safety operations

  • Modern technology
slide-11
SLIDE 11

NG9-1-1 Technology

Think of our current 9-1-1 infrastructure as a “dial up internet

connection” and NG9-1-1 as a “broadband connection”

Broadband Dial Up

slide-12
SLIDE 12

Media Agnostic

Social Video Text

Structure Blueprints Sensors Emergency Services Telematics Street View Imagery

slide-13
SLIDE 13

call session

process migrates from a call to a session

slide-14
SLIDE 14

NG9-1-1: Key Participants

slide-15
SLIDE 15

Governing & Advisory

National Emergency Number Association (NENA) Emergency Services Working Group (ESWG) Canadian Radio-television & Telecommunications Commission (CRTC)

slide-16
SLIDE 16

Service Providers

slide-17
SLIDE 17

Data Providers

Government Others*

  • Municipalities
  • Regions &

Counties

  • Provinces
  • Federal
  • First Nations
  • NGO’s
  • CN Rail
  • Bruce

Power

  • Syncrude

*examples of organizations managing activities on large tracts of lands

slide-18
SLIDE 18

Consumers

  • 9-1-1 Service Providers
  • PSAPs
  • Owner / Operators*

*utilities and other organizations with their own emergency response teams

slide-19
SLIDE 19

Key Dates

CRTC mandate:

  • voice by June 2020
  • text by December 2020
  • decommissioning of existing system by 2023
slide-20
SLIDE 20

the NG9-1-1 Storm

Its all about the data

“GIS data is mission critical to the success of NG9-1-1”

slide-21
SLIDE 21

GIS & NG9-1-1

Coordinates will be used to determine PSAP and dispatch routing. NG 9-1-1 relies on Point in Polygon processes

slide-22
SLIDE 22

National GIS Data Standard

  • content
  • currency
  • accuracy
slide-23
SLIDE 23

GIS Data Goals

  • Content to Support
  • location validation
  • call routing to the PSAP
  • dispatch routing & management
  • public safety mapping applications
  • Currency
  • 72 hour change update
  • Accuracy
  • 1:5,000 scale (4m horizontal / 95% confidence)
slide-24
SLIDE 24

Required

  • Road Centerline
  • Site/Structure Address Points
  • PSAP Boundary
  • Emergency Service Bdys
  • Police, Fire, EMS
  • Provisioning Boundary

GIS Data Model Layers

slide-25
SLIDE 25

Required Strongly Recommended

  • Road Centerline
  • Site/Structure Address Points
  • PSAP Boundary
  • Emergency Service Bdys
  • Police, Fire, EMS
  • Provisioning Boundary
  • Street Name Alias
  • Provinces
  • Counties or Equivalents
  • Incorporated Municipal Bdys
  • Unincorporated Community Bdys
  • Neighborhood Bdy’s
  • Other Bdys

GIS Data Model Layers

slide-26
SLIDE 26

Required Strongly Recommended Recommended

  • Road Centerline
  • Site/Structure Address Points
  • PSAP Boundary
  • Emergency Service Bdys
  • Police, Fire, EMS
  • Provisioning Boundary
  • Street Name Alias
  • Provinces
  • Counties or Equivalents
  • Incorporated Municipal Bdys
  • Unincorporated Community Bdys
  • Neighborhood Bdy’s
  • Other Bdys
  • Railroad Centerlines
  • Hydrology Lines
  • Hydrology Polygons
  • Cell Sector Location
  • Mile Marker Location
  • Trails and Footpaths
  • Landmarks

GIS Data Model Layers

slide-27
SLIDE 27

Disruption

“The transition will be gradual but intense for a significant period of time (1 to 5+ years).” “Stakeholder engagement, technical and operational needs assessments, funding, and coordinated planning must start now!” “providers and industry stakeholders must PLAN, FUND, and EXECUTE…”

A message from ESWG:

slide-28
SLIDE 28

Impacts

  • Operational Changes
  • Data Management
  • New Data Standards
slide-29
SLIDE 29

Understand the GAP(s)

the NG9-1-1 Storm

Content:

extent | accuracy | currency

Operations:

procedures | responsibilities | manuals | specifications

Organization:

  • wnership | documentation | agreements
slide-30
SLIDE 30

NG9-1-1: Guelph’s Experience

slide-31
SLIDE 31
  • founded in 1827
  • population of 137K people
  • first police force to have two way car radios
  • the inventor of 5 pin bowling was a Guelph resident.
  • the coat hanger was invented in Guelph in the 1920s
  • home to the oldest Veterinary College in the western hemisphere

(founded 1862)

  • Colonel John McCrae who wrote “In Flanders Fields” was from Guelph

GUELPH

slide-32
SLIDE 32

Partnership

NG9-1-1 GAP Analysis

1.

inventory data holdings

2.

assess the data

3.

map the data flow/management

4.

identify data and management challenges

5.

recommend strategies

the NG9-1-1 Storm

slide-33
SLIDE 33

Information Gathering

  • 1. kick off workshop
  • 2. interviews
  • 3. document reviews
  • 4. data review

the NG9-1-1 Storm

Process

slide-34
SLIDE 34

Deputy Chief Administrative Emergency Preparedness: General Manager Fire SRVCS/Fire Chief: General Manager GWPS Guelph-Wellington Paramedic Service Manager of IT, Guelph Police General Manager IT Program Manager GIS & Data GIS Analyst IT Information Technology Infrastructure Specialist Deputy Treasurer General Manager Planning & Building Services Manager Development Planning IT, County of Wellington County of Wellington - GIS

the NG9-1-1 Storm

Participants

slide-35
SLIDE 35

the NG9-1-1 Storm

Interesting Interview Comments

“We’ve been working on the NG infrastructure for a while now. We thought we were in pretty good shape. Now I realize that there is a whole data component that we hadn’t thought about.” “When we are unsure of an address, we follow the big red truck.” “We just digitized that data (school zones). We didn’t know it was in the GIS database.”

slide-36
SLIDE 36

Gordon Cobey Chief of Police Guelph Police Service

slide-37
SLIDE 37

NG9-1-1: Guelph - Data Management

slide-38
SLIDE 38

Data Management

  • Providers
  • Planning
  • Engineering
  • County of Wellington
  • Other Departments
  • Consumers
  • County of Wellington
  • Police
  • Fire
  • MOHLTC
  • Bell
  • Change Agents
  • Applicants

(developers/engineers)

  • County of Wellington
  • City

GIS

slide-39
SLIDE 39

City of Guelph

Data Management

slide-40
SLIDE 40

Data Management

slide-41
SLIDE 41

Guelph Open Data & Recent Imagery

slide-42
SLIDE 42

Layer: Address Points Information Field GIS/IT Fire Police

Full Address Full address name ✔ ✔ Bell Canada Street Name Bell Name ✔ ✔ House/Address Numbers House/ Address number ✔ ✔ ✔ Unit Number ✔ ✔ ✔ Unit number + House number ✔ ✔ House number suffix/ qualifier (Ex. 100A) ✔ ✔ If address has unit or not ✔ Description Place Type ( Airport, bank, cafe, club, hotel) Alias for feature ✔ ✔ Unit type (ex. Apartment, Unit, building, suite) Municipality Information Municipality ✔ ✔ ✔ Address Information Street Body ✔ ✔ ✔ AMANDA name ✔ Suffix ✔ ✔ Direction ✔ ✔ Address Number Prefix ( 75- in 75-6214 Kailua Place) Address type (Ex. Single) ✔ Parcel Information Land parcel unique identifier ✔ Roll number ✔ ✔ 11 digit Roll number ✔ Full Roll number ✔ PIN for parcel ✔ Postal Code Postal code ✔ ✔ ZIP Plus 4 Coordinates X coordinate ✔ Y coordinate ✔ Lat ✔ Long ✔ Elevation Road Information Road side ✔

  • dd, even, mixed civic numbers

✔ Unique Identifier Unique identifier for street ✔ Unique Identifier ✔ ✔ ✔ Unique Identifier for AMANDA ✔ 911 Information Discrepancy Agency ID Site NENA Globally Unique ID Additional Code Additional Data URI Emergency Service ProvidersESN (Emergency Services Zone code)

Different PSAP Data

slide-43
SLIDE 43
  • PSAP’s receive different data
  • local changes by the PSAP’s
  • long update cycles
  • un-assumed roads may not be in the database
  • informal processes and personal connections to

manage changes

Data Management Findings

slide-44
SLIDE 44

NG9-1-1: Guelph - Data Model/Content

slide-45
SLIDE 45

Data Model

slide-46
SLIDE 46
  • Layers
  • required | strongly recommended |

recommended

  • Fields
  • mandatory | conditional | optional
  • Attribute Values

Data Model

slide-47
SLIDE 47

Attribute Requirements

  • Data Type
  • Field Length
  • Field Requirements:
  • Mandatory
  • An attribute value MUST be provided for each record
  • MUST NOT be blank.
  • Conditional
  • If an attribute value exists, it MUST be provided.
  • Optional
  • MAY / MAY NOT be provided
  • No value = blank
slide-48
SLIDE 48

Layers

LAYERS CURRENT SITUATION CITY OF GUELPH

NENA'S GIS DATA MODEL Layer Present

Required

Road Centerlines ✔ Site / Structure Address Points ✔ PSAP Boundary Emergency Service Boundary Incomplete Provisioning Boundary

Strongly Recommended

Street Name Alias Table Landmark Name Part Table Complete Landmark Name Alias Table States or equivalent Counties or equivalent Incorporated Municipality Boundary Unincorporated Community Boundary Neighborhood Community Boundary Other Emergency Services Boundaries (ex. Coast Guard, Poison Control)

Recommended

Railroad Centerlines ✔ Hydrology Line Hydrology Polygon ✔ Cell Sector Location Mile Marker Location

slide-49
SLIDE 49

Data Model: NENA vs City of Guelph

NENA FIELD Present Solution/ Comment Requirement

Discrepancy Agency ID Computer generated Mandatory Date Updated Computer generated Site NENA Globally Unique ID Computer generated Country Default State Default County Default Incorporated Municipality ✔ Additional Code TBD Conditional Additional Data URI TBD Complete Landmark Name ✔ Mile Post TBD Address Number Prefix TBD Address Number ✔ Address Number Suffix ✔ Street Name Pre Modifier TBD Street Name Pre Directional TBD Street Name Pre Type TBD Street Name Pre Type Separator TBD Street Name ✔ Street Name Post Type ✔ Street Name Post Directional ✔ Street Name Post Modifier TBD Legacy Street Name Pre Directional TBD Legacy Street Name TBD Legacy Street Name Type TBD Legacy Street Name Post Directional TBD ESN TBD MSAG Community Name ✔ Unincorporated Community TBD Optional Neighborhood Community TBD Postal Community Name TBD Postal Code ✔ ZIP Plus 4 N/A Building TBD Floor TBD Unit ✔ Room TBD Seat TBD Additional Location Information TBD Effective Date TBD Expiration Date TBD Place Type TBD Placement Method TBD Longitude TBD Latitude TBD Elevation TBD

Address Points

  • default
  • extract /condense
  • manual intervention
slide-50
SLIDE 50
  • layers needed
  • missing fields
  • default, computed, provided by others

Data Model Comparisons Findings

slide-51
SLIDE 51

NG9-1-1: Integrity

slide-52
SLIDE 52

Data Type Spatial Attribute Road Centreline

  • segment

connections/gap s

  • address ranges
  • address parity
  • classifications
  • direction
  • schema conformity

Address Points

  • accuracy
  • parity with centreline
  • missing or multiple
  • schema conformity

Boundaries (e.g.: PSAP)

  • gaps/overlaps
  • identification
  • schema conformity

Data Integrity Types

slide-53
SLIDE 53

Community Maps Reviewer

https://exchange.maps.arcgis.com/apps/webappviewer/index.html?id=1ae13e6d1a0546a282fd72ca41a31499

slide-54
SLIDE 54
  • data content planning
  • operational changes – database

maintenance

  • management – assigning responsibility
  • technology

Recommendations

slide-55
SLIDE 55

NG9-1-1: Aggregation

slide-56
SLIDE 56

Incumbent Local Exchange Carrier Sources Aggregation Destination(s) PSAP Exchange and Aggregation Process

Municipal Provincial Federal Other

Many Data Sources

The need for aggregation

slide-57
SLIDE 57

Sept 12/19 - CONSENSUS Interim Report ESRE0089

ESWG

Recommendation:

in the absence of a provincial NG9-1-1 aggregator the Incumbent Local Exchange Carrier (e.g.: Bell in Ontario) service providers become the aggregator

slide-58
SLIDE 58

Municipal Provincial Federal

Authoritative GIS Data Sources

Others

CAD

First Responders

PSAP NG9-1-1 Core Services

Police Fire EMS

ESInet Provider*

This diagram is simplified for illustrative purposes.

Emergency Service Boundary Maintenance Data as per agreements

GIS Databases

NG9-1-1 Provincial Data Aggregator

*NG9-1-1 GIS data could be provided to PSAP’s, CAD and First Responders

slide-59
SLIDE 59

NG9-1-1: Esri is Helping

slide-60
SLIDE 60

NG9-1-1 Website

https://esri.ca/en/industries/next- generation-9-1-1

slide-61
SLIDE 61

Active Blog Series

https://resources.esri.ca/ng911

slide-62
SLIDE 62

We’re talk’n NG

slide-63
SLIDE 63

Quick Start GAP Analysis for NG9-1-1

  • data model comparison to the NG data standard
  • data integrity analysis
  • data management & business practices documentation
  • readiness assessment & challenges
  • recommendations

Services

slide-64
SLIDE 64

House number range invalid sequence Road segment direction correct Road attributes included Road attribute values valid Arterial dangles Minimum address attributes Duplicate addresses Address attributes consistency Addresses in water

ROADS ADDRESS POINTS

Services

Community Maps Analytics

slide-65
SLIDE 65

GeoExchange

  • Cloud based extract, translate, load utilities

Services Apps

slide-66
SLIDE 66

Contacts

Darin Williams, Director, New Business Development 416.558.7447 dwilliams@esri.ca David Hamilton, Industry Manager, Public Safety 604-787-0766 dhamilton@esri.ca Barry Costello, Consultant 905.730.0342 bcostello@esri.ca

slide-67
SLIDE 67