The New World of Work: Fresh Strategies for the Workplace + 2018 20 - - PowerPoint PPT Presentation
The New World of Work: Fresh Strategies for the Workplace + 2018 20 - - PowerPoint PPT Presentation
The New World of Work: Fresh Strategies for the Workplace + 2018 20 + countries 10,000 + minutes 12,000 + people Were on the cusp of the Fourth Industrial Revolution , or Industry 4.0. Its quite different than the three Industrial
+ 2018
10,000 + minutes 12,000 + people 20 + countries
“We’re on the cusp of the Fourth Industrial Revolution, or Industry 4.0. It’s quite different than the three Industrial Revolutions that preceded it… steam and water power, electricity and assembly lines, and computerization ...because it will even challenge our ideas about what it means to be human”
The rise of machine learning, algorithms and artificial intelligence, and the advent
- f blockchain and sustainable energy
sources… gives rise to a more automated world of work.
Work that could be automated
47%
Nature of work we currently do likely to be automated in the next 20
- years. (Oxford University study)
4IR : The next machine revolution
Giving us more space to care for human, community and planetary needs, whilst competing against competitive, economically driven, industrialised models
- f operating.
The future is being written before our very eyes. How do we participate in the connected future of work?
65% of children now entering primary schools, will hold jobs that currently don’t exist
World Economic Forum 2018
Skills in the future of work
4IR: The Fourth Industrial Revolution
What’s the Future of Work?
Automated Digitised Miniaturised
Spread, Kyoto 219m Lettuces per year
30% more efficient; 0 pesticides; advanced, lower-cost LED lighting
Rethink Robotics: Baxter - $25k, multi purpose assembler, packer, line worker
Industrial Perception Inc: 3D vision, spatial awareness supply chain robot
Ocado Warehouse: Grid-based, designed for bots, vertical storage, 2x products
Kura Sushi Bars, Japan: Robotic sushi chef and automated conveyor system
Suitable Technologies: Beam - virtual meeting/event attendance robots
Narrative Science - Stats Monkey + Quill : Artificial Intelligence Sports Reporting
Rio Tinto: 10 metre driverless trucks, 500 extra hours, 2 emp’s 900 km away
What’s the Future of Work?
Automated Digitised Miniaturised
What’s the Future of Work?
Autonomous Aligned Agile
What’s the Future of Work?
Autonomous Aligned Agile
What’s the Future of Work?
Creative Craftful Caring
What’s the Future of Work?
Creative Craftful Caring
What’s the Future of Work?
Portfolios Platforms Projects
What’s the Future of Work?
Portfolios Platforms Projects
What’s the Future of Work?
Design Innovation Learning
What’s the Future of Work?
Design Innovation Learning
Shaping the Organisation of the Future
Over 80%* of companies report re-structuring of functional hierarchies.
Source: Deloitte Human Capital Trends, 2017
Today’s high-performing businesses increase their agility and speed to market by re-organising their employees into networks of small teams.
Jared
Marketing
Perry
Risk & Compliance
Dave
Customer Data
Tina
UX
Broch
Engineering
The New World of Work:
Fresh Strategies for HR
HR DELIVERY MODEL 1997 >> NOW
Shared Services Centre of Excellence Business Partners Centralised, technology- enabled HR service delivery excellence. Sometimes outsourced HR experts with specialist knowledge who deliver leading edge strategy and solutions HR professionals working closely with business leaders to improve business
- utcomes through human
capital solutions HR experts with specialist knowledge who deliver leading edge strategy and solutions
CIPD/Management Innovation Exchange - HR Hackathon 2013 - ENEMIES OF ADAPTABILITY HIERARCHY FEAR DECISION BIAS HABIT CENTRALIZATION INFLEXIBLE BUSINESS PRACTICES RIGID STRUCTURES SKILLS DEFICIT SHORT-TERM THINKING INSUFFICIENT EXPERIMENTATION LACK OF DIVERSITY A PAUCITY OF PURPOSE
http://www.mixhackathon.org/hackathon/contribution/12-enemies-organizational-adaptability
CIPD/MiX- HR Hackathon 2013 - DESIGN PRINCIPLES OF ADAPTABLE ORGANISATIONS
EXPERIMENTATION & LEARNING PURPOSE & MEANING CREATIVITY
http://www.mixhackathon.org/hackathon/contribution/sprint-13-synthesis-design-principles-adaptable-organizations
TRANSPARENCY & OPENNESS DIVERSITY PEER COLLABORATION AUTONOMY & TRUST FLEXIBILITY NATURAL LEADERSHIP & MERITOCRACY
HR People & Programme Support exists to
- rchestrate harmony across people, the
- rganisation and processes
HR People Performance & Development exists to create the circumstances for people to do their best work HR People Strategy & Partnerships exists to build relationships with people and intelligence about people HR People & Organisation Transformation is a space to create the future for people and the work they do
Four Zones Model for Transformational HR
CHRO/ HRD
HR People Strategy & Partnerships HR People Performance & Development
L&D Recruitment Programmes and campaigns OD Business Analysts People & Business Intelligence People Strategy Talent Development Change Employer Brand Project and Scrum team Management Learner Experience Employee Experience Future Skills Client Experience Future Experience Reward Colleague (HR) Experience Leadership Development Coaching
Mapping existing HR deliverables
Talent Acquisition Employee Relations Research programmes
HR for the era of agile, connected, collaborative working
1
Agile by design:
Adaptive systems that sense and adjust to the needs of their people and the people they serve in the world
2
Digital by default:
Utilising the best digital tools, infrastructure and connectivity to be more effective in creating value for their people and the world
3
Creative by demand:
Innovation as usual in a world of new, complex and opportunity rich solutions, to the needs and problems of the 21st century world of work
4
Fair by decree:
Just, equitable and inclusive ways to work, live and earn our place in the world. Doing good beyond profit and in service of humanity and our ecology
Agile by Design - Squad Working in HR
- Up to 8 energised people
- End-to-end product build
responsibility
- Commissioned by a Product
Owner
- Self-selected as a norm
- Self-directed
- Supported by a Squad Coach
- Disassemble on completion
Alignment Autonomy
Managed “I’m told what to do and why I do it.” Directed by management Scrutinised “I’m told what to do without compromise.” Enforced by management Unmanaged “I do what I want.” Determined by self Self-Managed “I’m given guidance on what to do, and I decide how to do it.” Directed by self High High Low
Squad Working: Principles
Mandate/Idea Setup Product workstream Initial Product Story and Backlog Kickoff Meeting Set Sprint timeline Assemble Squad Agree on Squad Coach Sprint 1 Squad Stand Up Sprint 2 Squad Stand Up Sprint Review Sprint Review Sprint 3 Squad Stand Up Sprint Review Sprint 4 Squad Stand Up Overall Retrospective Review Implementation
Squad Working: Sprints Timetable
Squad Working: The Product Canvas
Name Goal(s) Metrics Users - Primary Target Big picture features Details Users - Secondary Target
Design Thinking
1 Empathise: What do we know about the people we’re designing for?
Look at the world through their eyes and sense and feel how they are being in the world. Characterise them, personify them - behaviours, traits and attitudes in general, not just specifically about our “product”
Using an Empathy Map...
Design Thinking
2 Define: What issues and problems are those people experiencing that we can help them overcome?
Compile information about their experiences and needs and the situation/problem /opportunity; to provide more clarity and insight for us.
Using the
Design Thinking
3 Ideate: How can we be bold, inventive and solve those problems and create opportunities for them?
A long-list of new, adapted or speculative ideas that we can validate later but for now, the identification of as many options as we can create.
Hackathons:
- Crowd Sourced Innovation
- Process-lite, outcome creation
- Moves thinking beyond previous dares
- Inclusive, levelling and participative
- Pacy, energising and purposeful
HACKATHONS: SAVING THE WORLD FROM MEDIOCRE WORKSHOPS
HR for the era of agile, connected, collaborative working
1
Agile by design:
Adaptive systems that sense and adjust to the needs of their people and the people they serve in the world
2
Digital by default:
Utilising the best digital tools, infrastructure and connectivity to be more effective in creating value for their people and the world
3
Creative by demand:
Innovation as usual in a world of new, complex and opportunity rich solutions, to the needs and problems of the 21st century world of work
4
Fair by decree:
Just, equitable and inclusive ways to work, live and earn our place in the world. Doing good beyond profit and in service of humanity and our ecology