The he Eng English-speaking P ng Populati tion o on of RLS des - PowerPoint PPT Presentation

The he Eng English-speaking P ng Populati tion o on of RLS des Co s Collin llines and the Outaoua ouais R Regi gion on Connexions Annual General Meeting Dr. Joanne Pocock for CHSSN June 20, 2018

Connexions Resource Centre is a not-for-profit community organization whose mission is to serve and promote the health, well-being and vitality of the English-speaking population of the Outaouais.

Today’s Presentation  Community Health and Social Services Network (CHSSN)  Socio-demographic characteristics of the English-speaking population of the Outaouais and des Collines-de-l’Outaouais  Challenges to health and social well-being

Definitions and Concepts  The language concept is First Official Language Spoken (FOLS), which is a derived language concept based on three census questions on knowledge of languages, mother tongue and home language. Multiple responses have been assigned equally according to declared languages.  The RSS is the region socio-sanitaire which corresponds to the health regions of Quebec.  The RTS is the réseau territorial des services which corresponds to the 25 territories covered by the CISSS and CIUSSS bodies that were created recently by the government of Quebec.  In 2015, the territories of the former CSSS (Centre de santé et de services sociaux) were transformed into 96 réseaux locaux de services (RLS) territories and many were re-named.

Size of English-speaking Community  According to the 2016 census, there are 70,575 English-speaking individuals living in the Outaouais region of Quebec.  This group represents 18.7% of the total population of the region.  They are dispersed across a large geographic territory characterized by both urban and rural areas and uniquely proximate to Ontario.

Number and Proportion of English and French Speakers in RSS de l'Outaouais, by Territory, 2016 Proportion Total French English Geography of English Population Speakers Speakers Speakers RSS de l'Outaouais 376,905 304,625 70,575 18.7% RTS de l'Outaouais 376,905 304,625 70,575 18.7% RLS du Pontiac 19,850 9,005 10,840 54.6% RLS de la Vallée-de-la-Gatineau 19,795 16,345 3,450 17.4% RLS des Collines-de-l'Outaouais 36,395 27,060 9,330 25.6% RLS de Grande-Rivière - Hull - Gatineau 246,890 202,110 43,090 17.5% RLS de la Vallée-de-la-Lièvre et de la Petite-Nation 53,990 50,105 3,865 7.2% Source: JPocock Research Consulting, 2016 Census, Statistics Canada. Population in private households - 25% sample. The linguistic concept is First Official Language Spoken with multiple responses distributed equally between English and French.

Size of English-speaking Community RLS des Collines-de- Size of Population Québec RTS de l'Outaouais l'Outaouais number 1,097,925 70,575 9,330 FOLS - English speakers percentage 13.8% 18.7% 25.6% number 6,795,280 304,625 27,060 FOLS - French speakers percentage 85.3% 80.8% 74.4% number 7,965,450 376,905 36,395 Total population percentage 100.0% 100.0% 100.0% Source: JPocock Research Consulting, 2016 Census, Statistics Canada. Population in private households - 25% sample. The linguistic concept is First Official Language Spoken with multiple responses distributed equally between English and French.

Proportion of Children

Proportion of Seniors

Lone-parent Families

Lone-parent Families Living below LICO

Low Educational Attainment

Unemployment

Low Income

High Income

Consistent and compelling international research highlights the impacts of language barriers on participation in health promotion and prevention activities; delayed presentation for care; barriers to initial access for most health services; increased risks of misdiagnosis; poorer patient understanding of and adherence to prescribed treatment; lower patient satisfaction; increased risk of experiencing adverse events; poorer management of chronic disease; and less effective pain management. Language barriers also commonly result in failure to obtain informed consent and to protect client (patient) confidentiality. - Sarah Bowen, PhD, 2015 The Impact of Language Barriers on Patient Safety and Quality of Care

Importance of Information in English - Connexions Portrait, des Collines-de-l’Outaouais, 2015 For written information about their health, • 45% of respondents said that it is essential for them to receive such information in English • 32% said it is preferable because they are not fluent in French and another • 8% answered preferable because a family member is not fluent • Only 5% said it is unimportant since they are fluent in French. 

Source of Information in English - CHSSN, BDR 2015 In the last two years, have you received information on a public health promotion or prevention program in English from one or more of the following: public health system, community organization, school, other. See the percentages below for “yes”.  public system community organization school  2005 21.0% 27.9% 29.0%  2010 35.6% 28.7% 32.3%  2015 19.2% 29.1% 31.8% 2015 Outaouais 19.6% 34.7% 22.9%

Source of Support Source of Support Services public health family I have no and social private community and access to Region service services organization friends support institution close-by services 03 Capitale-Nationale (n=70) 41.9% - - 58.1% - 04 Mauricie et Centre-du-Québec (n=48) 71.4% - - - 28.6% 05 Estrie (n=293) 20.4% 4.6% 5.6% 59.3% 10.2% 06.1 Montreal West (n=331) 35.4% 4.7% 18.3% 30.7% 10.8% 06.2 Montreal Centre (n=529) 40.6% 7.4% 5.1% 30.7% 16.1% 06.3 Montreal East (n=98) 28.7% - 2.0% 41.9% 27.4% 07 Outaouais (n=204) 52.7% 6.4% 15.8% 13.5% 11.6% 08 Abitibi-Témiscamingue (n=71) 72.7% - 4.5% 13.6% 9.1% 09 Côte-Nord (n=47) 50.0% - - 50.0% - 11 Gaspésie – Îles-de-la-Madeleine (n=200) 42.4% 3.4% 10.2% 30.5% 13.6% 13 Laval (n=270) 30.9% 6.2% 1.2% 29.9% 31.7% 14 Lanaudière (n=81) 61.5% - - 23.1% 15.4% 15 Laurentides (n=157) 60.2% 8.3% 1.9% 24.1% 5.6% 16 Montérégie (n=526) 55.3% 0.6% 2.3% 30.9% 11.0% Total (n=3014) 42.1% 4.9% 6.5% 30.2% 16.2% Source: CHSSN/CROP Survey on Community Vitality, 2015. Q41B. Where do you turn for support services? (respite care, counselling, home care assistance)

Strong Sense of Community - Connexions Portrait, des Collines-de-l’Outaouais, 2015 In an on-line survey, respondents were asked about the sense of community in their area. • 31% rated the sense of community as extremely strong • 40% rated the sense of community as quite strong • 21% rate the sense of community as moderately strong • Also, 65% indicated very high rate of participation in community-based organizations.

S ocial Connection : a person’s subj ect ive sense of having close and posit ively experienced relat ionships wit h ot hers in t he social world.  Substantial psychological and physical health benefits as well as longevity.  Social exclusion is the main source of anxiety and distress for the general public after fear of physical harm.  Quality not quantity is what counts.

Thank-you! www.chssn.org