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The he Eng English-speaking P ng Populati tion o on of RLS des Co s Collin llines and the Outaoua ouais R Regi gion on Connexions Annual General Meeting Dr. Joanne Pocock for CHSSN June 20, 2018 Connexions Resource Centre is a

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The he Eng English-speaking P ng Populati tion o

  • n of RLS

des Co s Collin llines and the Outaoua

  • uais R

Regi gion

  • n

Connexions Annual General Meeting

  • Dr. Joanne Pocock for CHSSN

June 20, 2018

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Connexions Resource Centre is a not-for-profit community organization whose mission is to serve and promote the health, well-being and vitality of the English-speaking population of the Outaouais.

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Today’s Presentation

  • Community Health and Social Services Network (CHSSN)
  • Socio-demographic characteristics of the English-speaking

population of the Outaouais and des Collines-de-l’Outaouais

  • Challenges to health and social well-being
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Definitions and Concepts

  • The language concept is First Official Language Spoken

(FOLS), which is a derived language concept based on three census questions on knowledge of languages, mother tongue and home language. Multiple responses have been assigned equally according to declared languages.

  • The RSS is the region socio-sanitaire which corresponds to

the health regions of Quebec.

  • The RTS is the réseau territorial des services which

corresponds to the 25 territories covered by the CISSS and CIUSSS bodies that were created recently by the government

  • f Quebec.
  • In 2015, the territories of the former CSSS (Centre de santé et

de services sociaux) were transformed into 96 réseaux locaux de services (RLS) territories and many were re-named.

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Size of English-speaking Community

 According to the 2016 census, there are 70,575

English-speaking individuals living in the Outaouais region of Quebec.

 This group represents 18.7% of the total population of

the region.

 They are dispersed across a large geographic territory

characterized by both urban and rural areas and uniquely proximate to Ontario.

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Geography

Total Population French Speakers English Speakers Proportion

  • f English

Speakers RSS de l'Outaouais 376,905 304,625 70,575 18.7% RTS de l'Outaouais 376,905 304,625 70,575 18.7% RLS du Pontiac 19,850 9,005 10,840 54.6% RLS de la Vallée-de-la-Gatineau 19,795 16,345 3,450 17.4% RLS des Collines-de-l'Outaouais 36,395 27,060 9,330 25.6% RLS de Grande-Rivière - Hull - Gatineau 246,890 202,110 43,090 17.5% RLS de la Vallée-de-la-Lièvre et de la Petite-Nation 53,990 50,105 3,865 7.2%

Source: JPocock Research Consulting, 2016 Census, Statistics Canada. Population in private households - 25% sample. The linguistic concept is First Official Language Spoken with multiple responses distributed equally between English and French.

Number and Proportion of English and French Speakers in RSS de l'Outaouais, by Territory, 2016

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number percentage number percentage number percentage

Source: JPocock Research Consulting, 2016 Census, Statistics Canada. Population in private households - 25% sample. The linguistic concept is First Official Language Spoken with multiple responses distributed equally between English and French.

Québec RTS de l'Outaouais RLS des Collines-de- l'Outaouais FOLS - English speakers 1,097,925 70,575 9,330 13.8% 18.7% 25.6% Total population 7,965,450 376,905 36,395 100.0% 100.0% 100.0% FOLS - French speakers 6,795,280 304,625 27,060 85.3% 80.8% 74.4% Size of Population

Size of English-speaking Community

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Proportion of Children

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Proportion of Seniors

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Lone-parent Families

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Lone-parent Families Living below LICO

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Low Educational Attainment

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Unemployment

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Low Income

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High Income

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Consistent and compelling international research highlights the impacts of language barriers on participation in health promotion and prevention activities; delayed presentation for care; barriers to initial access for most health services; increased risks of misdiagnosis; poorer patient understanding of and adherence to prescribed treatment; lower patient satisfaction; increased risk of experiencing adverse events; poorer management of chronic disease; and less effective pain management. Language barriers also commonly result in failure to obtain informed consent and to protect client (patient) confidentiality.

  • Sarah Bowen, PhD, 2015

The Impact of Language Barriers on Patient Safety and Quality of Care

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Importance of Information in English

  • Connexions Portrait, des Collines-de-l’Outaouais, 2015

For written information about their health,

  • 45% of respondents said that it is essential for them to

receive such information in English

  • 32% said it is preferable because they are not fluent

in French and another

  • 8% answered preferable because a family member is

not fluent

  • Only 5% said it is unimportant since they are fluent in

French.

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Source of Information in English

  • CHSSN, BDR 2015

In the last two years, have you received information on a public health promotion or prevention program in English from one or more of the following: public health system, community organization, school, other. See the percentages below for “yes”.

public system community organization school

 2005 21.0% 27.9% 29.0%  2010 35.6% 28.7% 32.3%  2015 19.2% 29.1% 31.8%

2015 Outaouais 19.6% 34.7% 22.9%

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public health and social service institution private services community

  • rganization

family and friends close-by I have no access to support services 41.9%

  • 58.1%
  • 71.4%
  • 28.6%

20.4% 4.6% 5.6% 59.3% 10.2% 35.4% 4.7% 18.3% 30.7% 10.8% 40.6% 7.4% 5.1% 30.7% 16.1% 28.7%

  • 2.0%

41.9% 27.4% 52.7% 6.4% 15.8% 13.5% 11.6% 72.7%

  • 4.5%

13.6% 9.1% 50.0%

  • 50.0%
  • 42.4%

3.4% 10.2% 30.5% 13.6% 30.9% 6.2% 1.2% 29.9% 31.7% 61.5%

  • 23.1%

15.4% 60.2% 8.3% 1.9% 24.1% 5.6% 55.3% 0.6% 2.3% 30.9% 11.0% 42.1% 4.9% 6.5% 30.2% 16.2% Source of Support Services 06.2 Montreal Centre (n=529) 13 Laval (n=270) 14 Lanaudière (n=81) 03 Capitale-Nationale (n=70) Region 04 Mauricie et Centre-du-Québec (n=48) 05 Estrie (n=293) Total (n=3014) 15 Laurentides (n=157) 16 Montérégie (n=526) 06.3 Montreal East (n=98) 07 Outaouais (n=204) 08 Abitibi-Témiscamingue (n=71) 09 Côte-Nord (n=47) 11 Gaspésie – Îles-de-la-Madeleine (n=200) 06.1 Montreal West (n=331) Source: CHSSN/CROP Survey on Community Vitality, 2015.

  • Q41B. Where do you turn for support services? (respite care, counselling, home care assistance)

Source of Support

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Strong Sense of Community

  • Connexions Portrait, des Collines-de-l’Outaouais, 2015

In an on-line survey, respondents were asked about the sense of community in their area.

  • 31% rated the sense of community as extremely

strong

  • 40% rated the sense of community as quite

strong

  • 21% rate the sense of community as moderately

strong

  • Also, 65% indicated very high rate of participation

in community-based organizations.

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S

  • cial Connection: a person’s subj ect ive sense of having

close and posit ively experienced relat ionships wit h ot hers in t he social world.

 Substantial psychological and physical health benefits

as well as longevity.

 Social exclusion is the main source of anxiety and

distress for the general public after fear of physical harm.

 Quality not quantity is what counts.

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Thank-you! www.chssn.org