The future of Messaging is integrated Secure and GDPR-ready video-, - - PowerPoint PPT Presentation

The future of Messaging is integrated

Secure and GDPR-ready video-, voice and chat
 solution that lives inside your favourite tools. Grape Chat Presentation 2019

The secure Autobahn of communication

3-9 PRODUCT

Grape is the best solution for your company that fulfills every need.

10-16 SECURITY

Find out why your data is saver with us than with any US Cloud-provider.

17-24 USE CASES

Get to know some of the 
 most impressing Grape projects.

TOC

Integrate Grape with market leading tools and your legacy software to reach unprecedented efficiency

'One size fits all' solutions never worked for large enterprises. Grape is the chat layer that fits anywhere.

Gain back flexibility and improve your competitive advantage by implementing Grape into your internal and external communication workflows.

1 | PRODUCT

Everything
 you need 
 and more.

Product #1

Talk to your customers, remove existing shadow IT, implement your existing software, pre-install it on all end-user-devices and set it up in the cloud or on your own servers. Setup

possible in the Euro-cloud, in your own private cloud and via Server installation (“On-Premise”)

Usage

Native Android, iOS and Windows Phone Apps; Desktop
 Apps for Mac, Linux & Windows; Web Browsers, etc.

Rollout

Active Directory, SSO, LDAP, SAML; Rollout with: SCCM, MDM, etc.

External Users

Guest Management, Customer Support Integration, Custom-made built-in chat solutions.

Integrations 
 for Grape

Bots, Integrated Search, Embedded Clients, Activity Logs: +500 Integrations from Sharepoint, Exchange and File Shares, over Cloud products like Google Apps, Dropbox & Trello, to JIRA, Confluence and Salesforce. + APIs to add anything to Grape.

Integrating Grape

Web-Plugins to add Grape to any product you already have and App SDK to even be able to add Grape to your own Mobile Apps

Security

Encryption, certificate pinning, Two-factor-Auth, external security Audits, full GDPR compliance, Library and Vulnerability Monitoring. We constantly score high in all customer-sided security checks and have never lost an audit

AND SO 
 MUCH MORE

24/7 on-site support, employee onboarding and training, user statistics and everything else. Find all our Features online or request your 30-day free trial at chatgrape.com

Grape looks and works better.

Product #1

Our design solves one of the biggest problems: By combining the speed of modern messengers with the label- capabilities and allowing an overview like the Outlook generation learned to love it.

Grape sets up quicker.

Product #2

Quick setup in the cloud or 


• n-premises. AD and SSO integration.

Rollout via SCCM and MDM. Automatic Onboarding with success KPIs. #1 The Setup

Clean and fast setup of Grape inside a docker environment or within the cloud.

#2 The Rollout

All devices inside the corporate get the newest version of Grape with pre- configured Login.

#3 The Onboarding

Users get onboarded inside the app, project managers can monitor the rollout and activity in realtime.

Grape integrates deeper.

Product #3

Grape can access everything you already work with and makes it reachable via Activities, Bots, Search, Embeds and so much more.

• -> See also: USE CASES

#1 Patented deep search

Search all enterprise software and external resources right from the chat. Perfect to consolidate software and enable legacy tools

• n the mobile phone.

#2 Embeddable Chat

For internal tools or guest user

• software. Implement the chat in

your tool’s sidebar or via SDK in your customer apps.

Grape 
 automises
 smarter.

Product #4

Grape has patented annotation technology, allowing you to browse your communication contextually and to start automatic workflows right from the chat. And the best thing: It works in your own data center as well! #1 Labeling content

Grape trains with the company’s communication to automatically label questions, tasks, phone numbers, appointments, etc.

#2 Workflows

Grape recommends contextual workflows that can be started right from the chat.

Licenses

All infos on the plans can be found at www.grape.io/pricing →

Starting at

5€

User / Month

On-Premises solution for enterprises with features like AD/SSO. Available for single server, cluster or as a multi-location cluster.

Server

(S50/S100)

Starting at

3€

User / Month

Installed in 5 clicks, high availability in GDPR-compliant cloud

• environment. Available in the basic or private cloud.

Cloud

(C10/C20)

2.50€

Guest/Year

• If you need more than your free guests for Grape Chat
• Invite them simply via Mail and revoke their access at any time
• Guest users can only see users, they share conversations with

Extra Guests

(+1000)

Protect your valuable company data from curious eyes.

Grape is safer 
 already by design.

Get the best product with the highest security

• standards. We are outside the US FISA warrant

territory and are used by some of the biggest critical infrastructure companies.

2 | SECURITY

Our four pillars of security.

Security #1

Data fortress Codebase and Servers

No matter if you run Grape in the Euro- Cloud or on your own servers, Grape is a Python/Django-based data fortress that follows the highest standards.

SBA-Research Security audits

We cooperate with one of the best European security research agencies for regular audits and developer education.

EU jurisdiction Data is your gold

We are running all operations from Europe, which keeps us far away from FISA warrants and other interference from foreign governments.

Secure hosting On-Premises ready

We are one of the last modern chats that can run with all features inside your

• wn server systems, allowing 


you to secure your network completely the way you like it.

Strong codebase.

Grape is developed 100% in-house by experienced European software engineers. We work hard to ensure the highest standards and get regularly reviewed by external partners and customers. #1 The Alliance

Grape is participating in security workshops and European security alliances, like the German alliance for cyber security.

#2 The Code Testing

Automized and manual reviews. In-house with the help of bug bounty programs and by external partners.

#3 On top of the game

We follow vulnerability networks and track the security of all third party code libraries.

#4 The Processes

Our internal coding and security standards have been proven by excellent external and customer reviews. From camera secured offices, over access logging to extensive employee background checks.

Security #2

Winner of the “netidee” price for Secure Encrypted P2P Messaging

A powerful Security Partner.

“Grape has been a partner and investment of us for quite some time. We cooperate on projects and regularly educate their team

• n information security.”

Markus Klemen CEO at SBA- Research & Lecturer at TU Vienna

SBA Research collaborates with renowned national and international partners in multiple projects enhancing cyber security. From international consortiums like W3C over threat scenario research or training for countries like Germany, Austria and Vietnam to EUROPOL. SBA Research is strong in Europe and abroad. With some of their partners invested in Grape we are happy to have a partner on board that is capable

• f dedicating some of the most experienced researchers into our – and

consequently your – security.

Security #3

Made in the EU.

85.012

• f customer data was requested by

governments from Microsoft in 2017.**

NSL Letter

Used to request data on Customers

• f US products around the world.

View it here.

66%

• f all requests were

successful.**

73%

• f the requests targeted

users outside the US.**

**Disclosed by Microsoft in its transparency report.

+25.000

Microsoft accounts were affected by FISA warrants 
 in 2016*. Grape accounts were affected by FISA 
 warrants, period.

*Disclosed by Microsoft in its FISA report.

VS. Grape is immune to US data enquiries through the Patriot-, Freedom- or Cloud Act. With this European enterprise messenger you are save from these warrants, no 
 matter if you use our cloud or server version.

Security #4

“I think the European Union is a foe, what they do to us in trade. Now, you wouldn’t think

• f the European Union,

but they’re a foe.”

Europe is built on technological advantage. But it’s lacking collaboration tools made outside of the patriot-, freedom- & cloud act territory, which are compliant to its European security and data ownership standards. The success of your business is too important to put it in the hands of companies that need to follow suit when the United States deem them important for political or economical purposes. At Grape we know that technical security is as important as political security. We develop, support and host Grape in the EU - this ensures a first layer of protection against competitors and foreign governments.

• Pres. Donald Trump

15.07.2018, in a CBS Interview when being asked about America’s biggest global foe.

Grape offers political security thanks to our EU base.

Security #5

The best chat 
 can run on your servers.

Security #6

Every software provider wants you to switch to the cloud, but sometimes this is not an option for

• companies. Grape is committed to provide the exact

same feature set for its on-premise version to ensure that you can run Grape from anywhere you like perfectly adapted to your companies needs and wants.

ONLINE SERVER DOCUMENTATION Your network, your rules Flexible Configuration

Grape Server can be configured the way you want it to run. Countless network and application settings allow you to shape the system to your enterprises requirements.

Your updates, your availability Easy maintenance

Grape comes with powerful built-in monitoring features and can be updated with the click of a button.

Meet the chat that drives the most liveable city in the world.*

Grape makes big teams even better.

We empower multi-regional, cross-functional, multi- instance companies. We help journalism, ensure that your light switch works and help connect board members as well as blue color workers.

3 | USE CASES

*Vienna has been top ranked by the Mercer 
 Quality of Living Survey since 2009 – and many city service departments rely on Grape for their internal communication.

Supporting the big players.

9/10 Users report that thanks to GRAPE, they now work noticeably more efficiently than before

Energy, Governmental, Public Services, Health Care, Finance, Telco, and many more industries.

USED BY

Use Cases #1

Vienna City Services

Empowering the most liveable city in the world. You don’t stay number one since 2009 without a clear vision for the

• city. 'Wiener Stadtwerke' is one of the most forward-thinking city

service department in the most stability-focused industry in the world: namely the public sector. Its goal is to create a 'Smart City' and this quest led them inevitably to Grape, the most flexible chat that connects departments in an unique way. From one of most modern public transportation networks over smart grid systems to renewable energy – with Grape as the central communication solution the Wiener Stadtwerke and its subsidiaries can communicate safe, fast, GDPR-compliant and smart. “Grape is the most flexible partner we worked with. We discuss, plan and realize projects together faster than any other chat provider would be able to. Rainer Kegel CIO of WSTW

Use Cases #2

Making SCRUM 
 work with Grape.

SCRUM is one of the most successful project management processes in software development

– but in the last years it has found its way into

almost all departments of large companies. And that’s for a good reason: It makes the unpredictable output of collaborating teams a lot more predictable. Grape is with Atlassian's Jira able to connect with

• ne of the most used sprint planning tools out

there, allowing you to search and subscribe to all tickets right from the chat.

Search your tickets with the click of the #- key and link them right from the chat. Get updates on all changes in your project right inside the chat.

Use Cases #3

Making Kanban 
 work with Grape.

Kanban is the perfect project management flow, if you need to react laser-fast to any changes that come up during the day. If SCRUM is great for progress and planning, its older brother is amazing for speed 
 and throughput.

Search your tickets with the click of the #- key and link them right from the chat. Get updates on all changes in your project right inside the chat.

With integrations for Trello, GitHub, Bitbucket and

• ther task management tools with Kanban

functionality, Grape is the speedy communication layer on top of your lean project management.

Use Cases #5

Embedding Grape 
 into your tools.

Our chat can be added to any service you like. This allows you to have a centralized communication interface for all internal business processes that get 100% used from day one. Put the chat into core products, legacy software or small silo solutions of local or international company branches. All by simply adding small Code-Snippets to your web tools or mobile clients. Opportunities: Support software, Intranets, CRMs, Document management, project management tools.

Use Cases #7

Austrian Press Agency

Connecting Clients and Teams. Nothing travels faster than the speed of light – except for bad news. Or so they claim. With one of the best news agencies you can at least confirm, that news – in general – moves incredibly fast. Grape connects the graphics department with other press agencies and countless news publishers that rely

• n their articles every day. When something happens in

the world, Grape is connected to the APA’s own graphics database to automatically update everyone about new available designs. The customers can immediately request changes and see the results within the chat. Now that’s a hands-on service! “With Grape we need about a third

• f the time now to complete our

customer workflows.” Walter Longauer Head of the graphics department, APA

Use Cases #8

Visualize Change 
 inside your chat.

Messengers are amazing when it comes to displaying information in a short and concise way. That’s why customers love to utilize Grape for the monitoring of their automatic processes. From server systems over power plants to social media – anything can be put inside a Grape message. One code line allows companies to route all auto-emails into Grape groups, where they are easily browsable and can be immediately discussed with their peers. A server reports the positive outcome of a website update. A file management tool logs two document updates inside a project. A CRM tool notes that an important client has downloaded your
 sales deck. A task management tool shows two changes of a problem you’ve reported a week ago.

Use Cases #9

Thank you!

Get in touch via ✉ sales@chatgrape.com or 📲+43-680-2205255