The Current Development of E- governance in Taiwan Dr. Wan-Ling - - PowerPoint PPT Presentation

The Current Development of E- governance in Taiwan

• Dr. Wan-Ling Huang

Taiwan E-Governance Research Center

E-Government Roadmap

Current E-Government Program

Program Framework

Achievements: Public Support

Achievements: International Recognition

Achievements: Universal Availability

Achievements: 24 Hour E- Service Hotspots

Achievements: Government Open Data

Achievements: Convenient Services (Easy Tax filing)

Achievements: Convenient Services (Mobile e-government)

Achievements: Convenient Services (iTaiwan free wifi)

Achievements: Convenient Services (Digital life dashboard)

Achievements: Convenient Services (Digital caring)

Achievements: Convenient Services (Free loan of notebook)

Achievements: Convenient Services (Mobile e-service vans)

Achievements: Convenient Services (Home delivery of e- service)

Phase 5 e-government

Vision Objective Promotion strategy

• 4. Personalization of Digital Services
• 3. Intellectualization of Industrial Competitiveness
• 2. Diversification of Collaborative Governance
• 1. Digitalization of Information Infrastructure

Fulfill transparent governance

Provide convenient living Develop digital economy

Create a global-leading digital-government

Core concept

Data-driven, public-private collaboration ,citizen-centric

Use digital resources and statute adjustment to assist informatization, knowledge and smartization of industry, reinvent operation service mode and create new industrial value. Focusing on living , to build convenient and secure digital services through networking, mobilization and smartization of different information. Enhance transparency and openness

• f government data, create diverse

public participation channels through internet and thus promote co-governance between government and civilian.

Strategy 1: Digitalization of Information Infrastructure (Hardware)

Cross-agency cloud data exchange platform (standard and regulation of data exchange)

GSN iTaiwan wireless internet

Government certificate infrastructure GCA, XCA, MOICA…

Household registration

Land administration

Labor insurance Traffic

Finance

Health insurance Statistics…….

My Data Open Data

Innovative application service of government

Government information exchange general catalog/Combined application service interface/Web Service

SaaS／

Application system

PaaS Infrastructure Data Center DaaS

Cloud Data Center of Executive Yuan and auxiliary councils

Data center of each department(cloud)

Strategy 1: Digitalization of Information Infrastructure (Software)

Cross-agency data analysis and visualized display Application of data science

Environment (manpower training, regulation adaption, technical standard)

Promote and analyze policy Promote digital government service integration performance management support

Data collection and handling

Data provision

Data use

Promote integrated & shared administration software

Strategy 2: Diversification of Collaborative Governance

Civil participation Seamless service delivery

Open Government data for public-private collaboration Diverse participation channels of public policy making Build premium government website to connect with global trend

Government civilian Industry

Strategy 3: Intellectualization

• f Industrial Competitiveness

Digital concept Data

standardization

Procedure

simplification Collaboration

Value co- creation Mode reinvention

Strategy 4: Personalization of Digital Services

Civilian

Government as data keeper

Service provider (government or private sector)

Personalized services

Self-provide Self- download

Thank you for your attention Q&A

Reference

• National Development Council (2014). One-Stop e-Service: E-

government Program of Taiwan 2011-2016. Retrieved from: http://www.ndc.gov.tw/en/News_Content.aspx?n=8C362E80B 990A55C&sms=1DB6C6A8871CA043&s=53BF2FC2DCCE5 D08

• National Development Council (2016). The Fifth Phase E-

government Program of Taiwan 2017-2020. Retrieved from: http://www.ndc.gov.tw/cp.aspx?n=67F4A482298C5D8E&s=E EBA8192E3AA2670&upn=4ACC9949162C6856