SLIDE 1
The Connection Program A peer support program The rationale for - - PowerPoint PPT Presentation
The Connection Program A peer support program The rationale for - - PowerPoint PPT Presentation
The Connection Program A peer support program The rationale for Peer Support Any one of us could be affected by an unexpected life event or illness where peer support will be vital to our recovery and well-being. Peer Connection
SLIDE 2
SLIDE 3
The rationale for Peer Support
“Any one of us could be affected by an unexpected life event or illness where peer support will be vital to our recovery and well-being.”
SLIDE 4
Peer Connection Program
Provides peer support for people affected by a gambling problem including affected others. The service is:
- Telephone based
- Confidential
- Anonymous
- Adjunct to other support services
- Can support clients to access additional services.
- Client Focused
Frequency and Duration of calls Services are provided by trained peer support volunteers.
SLIDE 5
The Charter of Peer Support
Peer support should be accessible to all who need it. Every person living with or experiencing a mental health issue has the right to access avenues to share their lived experience in a confidential, safe environment, where they are heard, respected, honoured and understood. 5
SLIDE 6
Charter Statements
Peer support provides each person with opportunities: 1.To Benefit from collective wisdom 2.To Understand and de-stigmatise mental health issues 3.For people to re-discover and activate their own personal, hidden resources 4.To receive hope, inspiration and empowerment for recovery
- 5. To give help to others, as equal-to-equal
SLIDE 7
Charter Statements
Peer support provides each person with:
- 6. A renewed sense of self-respect, understanding and belonging through
being part of a circle of a caring community 7. A unique pathway to help
SLIDE 8
Client Pathway
SLIDE 9
Peer Connection Program
Benefits for clients:
- Peer Support provides hope
- An interaction of acceptance and no judgment
- Increases self efficacy
- Reduces the sense of isolation
- Provides encouragement
- Someone to celebrate successes with
- Opportunity to learn new strategies
SLIDE 10
Client Survey Results
93% The Role is important 80% Feel their situation has improved 80% Feel hopeful 93% A sense of purpose and direction
SLIDE 11
Client Satisfaction Survey
Peer Connection Volunteers: Listens to me 100% AGREE Understand what I am going through 100% AGREE Accepts and Respects me 100% AGREE 11
SLIDE 12
How to Refer
Website: www.peerconnection.org.au Phone: 1300 133 445 Email: pcintake@bchs.org.au
SLIDE 13
Peer Support Volunteer:
Recruitment and Training
SLIDE 14
Benefits for Volunteers
Volunteers said: “One of the big benefits is that it reinforces to me that I do not ever want to feel like my callers again. I am reminded on a regular basis of the misery that gambling can bring to the individual and their families.” “Feeling good when the caller has stopped gambling, knowing I was a part of that.”
SLIDE 15
Client Satisfaction Survey
Clients said:
“Lots of encouragement. When I tell her I have thoughts of going back she listens and helps me. It’s another person I don’t want to disappoint by going back.” “When you speak to a trained professional they don’t have the life experience a peer does. The peer has walked in my shoes and understands my situation. It feels more organic than talking to a professional.” “Gave me confidence.”
SLIDE 16