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Peer to Peer Learning & Support Aims and Objectives of this Workshop Workshop 3: Peer to Peer Learning & Support is designed to encourage peer to peer support, learning and development and sharing best practice amongst the


  1. Peer to Peer Learning & Support

  2. Aims and Objectives of this Workshop Workshop 3: Peer to Peer Learning & Support is designed to encourage peer to peer support, learning and development and sharing best practice amongst the participants. The aim of the workshop is for participants to feel more confident in their various roles, skills and abilities with their PPGs. This session will enable participants to fully imbed what they have learned from Workshops 1 and 2 to inform Workshop 3.

  3. Overview of Workshop 1: Patient Participation :PPG 101 • What is a Patient Participation Group? • Patient Participation Group requirements • Why are Patient Participation Groups important? • The importance of PPGS in CQC inspection • Who is part of the Patient Participation Group • Protected Characteristics- Equality Act 2010 • Patient & Carer Feedback • Patient Participation Group Structure • Patient Participation Group Reporting Method • Patient Participation Group Challenges • Areas of impact: How are PPGs making a difference?

  4. Overview of Workshop 2: Patient Engagement & Population Demographics • What is a Patient Engagement • Why is it important? • What can be done besides meetings? • How to better engage with patients • Demographics/ Why are they important? • Why do practices want diverse representations at their PPGs? • How can patients be recruited to reflect patient demographics? – Protected Characteristics- Equality Act 2010

  5. PRESENTATION 1 WO WOOD ODGRA GRANGE NGE ME MEDI DICAL CAL PR PRAC ACTIC TICE

  6. PRESENTATION 2 STRA ST RATFO TFORD RD VI VILL LLAG AGE E SU SURG RGERY ERY & E & E12 12 HE HEAL ALTH TH CE CENT NTRE RE

  7. PRESENTATION 3 WO WORD RDSWO SWORTH RTH HE HEAL ALTH TH CENTRE CENTRE

  8. ACTIVITY 3 ARE 3 A REAS AS OF OF WO WORK RK • Work in your practice groups to pick 3 areas to work on for better engagement within your PPG • Make note of what support, resources etc you may need from Cherry, your peers, wider community networks • Some examples: Events e.g. PPG Awareness week/ community event e.g. Coffee Morning, Walking group etc. Share with wider group

  9. ACTIVITY VISI SION ONS S FOR YOUR R PPGS • Where do you see your PPGs in 6 months/ 1 year/ 3 years etc? • What ideas do you have for creating a wider PPG forum/network for practices to attend on a regular basis. • How often should these run? Who will host these meetings? Where? Topics covered? Roles and responsibilities? • Work in your practice groups pairs to map this out visually on A1 paper. Share with wider group

  10. Resources & Support PPG Toolkit & Questions

  11. NEWHAM PATIENT VIEW THANK YOU 

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