TGA Business Services improvements From eBS to TBS Ms Nicole McLay - - PowerPoint PPT Presentation

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TGA Business Services improvements From eBS to TBS Ms Nicole McLay - - PowerPoint PPT Presentation

Oct 02, 2022 152 likes •349 views

TGA Business Services improvements From eBS to TBS Ms Nicole McLay Assistant Secretary, Regulatory Business Services Branch Regulatory Support Division, TGA ARCS Scientific Congress 2015 6 May 2015 Our clients. Our focus. Improve our

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TGA Business Services improvements From eBS to TBS

Ms Nicole McLay Assistant Secretary, Regulatory Business Services Branch Regulatory Support Division, TGA ARCS Scientific Congress 2015 6 May 2015

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Our clients. Our focus.

Improve our functionality and modernise our transactional website Doing business with the TGA will be easier and quicker

TGA Business Services improvements 1

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Overview

Video: The new TGA Business Services site <https://www.tga.gov.au/new-tga-business-services-site>

TGA Business Services improvements 2

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Business Improvement Programme (BIP)

Goals

  • Processes are transparent, streamlined and efficient
  • Improve the quality, management and access of our data and information
  • Ensure information technology services are appropriate, flexible and reliable
  • Reduce regulatory burden for business

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TGA Business Services

Replace the eBS portal with a more personalised experience – TGA Business Services (TBS)

  • New visual navigation
  • Secure entry point for all online business with TGA
  • Clients draft and submit applications online
  • View and pay invoices
  • Access and manage contact details and password
  • Access existing services
  • Access new services and replacement services when released
  • Access their work via their personalised dashboard

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Personalised roles

More personalised and role specific interaction for a better user experience, easier to get where I need to go

  • Administrator
  • Submitter
  • Drafter
  • Financial (new role)

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Administrator role

  • View my organisation

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Administrator role

  • Edit/update your organisation

information

  • Update Contacts
  • Update Addresses
  • View Connections

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Submitter/Drafter roles

  • If you create and submit applications, or are

a drafter, your dashboard will show your work in progress

TGA Business Services improvements

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Financial role

  • If you are in a Financial role,

your dashboard will show Invoices

TGA Business Services improvements

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Financial role

  • In a Financial role, your dashboard

will show you how to: – Make a payment – View invoice

TGA Business Services improvements

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Financial role

  • View tax invoice

TGA Business Services improvements

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Financial role

  • Make a payment

Input credit card details

TGA Business Services improvements

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Financial role

  • View outstanding invoices
  • View invoice history

(including annual charges)

TGA Business Services improvements

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Your TGA

  • Your TGA tab

TGA Business Services improvements

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Applications

  • Applications tab

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The future

  • These examples are just some of the new capabilities in release one
  • more improvements are planned
  • We will update you shortly on our next release

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