supplementary slides 2 Revenue split NET INTEREST INCOME * = 60% - PowerPoint PPT Presentation

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2 Revenue split NET INTEREST INCOME * = 60% NON-INTEREST REVENUE = 40% Transactional NIR # 27% Lending Transactional NII ** 21% Flow trading and residual risk Capital endowment UK operations 16% transactional income Investment banking FNB rest of Africa Other client † Insurance 9% Deposits Investing 6% 4% 4% 3% 4% 3% 0% 2% INVESTING AND CLIENT FRANCHISE = 97% RISK INCOME = 3% * Includes other net interest income not included in bar graph. ** Includes transactional accounts and related deposit endowment, overdrafts and credit card. # From retail, commercial and corporate banking. † Includes all associates other than those relating to Private Equity.

3 Drivers of topline GROSS REVENUE R million q 2% 30 000 25 000 p 6% 20 000 p 6% 15 000 p 7% 10 000 p 4% q 5% 5 000 0 Lending Transactional NII Capital endowment UK operations Transactional NIR Insurance NET INTEREST INCOME NON-INTEREST REVENUE 2019 2020

4 Current portfolio mix – activity, geography and business Other Investing UK UK operations ‡ Transact Insure Rest of Save 5% WesBank 4% 4% Africa and invest ** 12% Geographic Normalised earnings Revenue split 30% PBT mix # per operating by activity * (i.e. pre-minorities) business † 62% RMB 83% Lend FNB South Africa Transact and lend = 87% and other * Based on gross revenue excluding consolidation adjustments. Excludes Aldermore. ** Includes deposit taking and investment management. # Includes Group Treasury, Group Support and Ashburton, excludes remainder of FCC, FirstRand company and consolidation adjustments. † Excludes FCC (incl. Group Treasury), FirstRand company, consolidation adjustments and dividends on other equity instruments. ‡ Includes Aldermore group and MotoNovo standalone (i.e. new and back book).

5 Activity view of FNB performance NORMALISED PBT R million 16 000 14 000 q 18% 12 000 10 000 8 000 6 000 4 000 q 63% p 8% q 18% 2 000 q 32% 0 (2 000) q 43% (4 000) # ** ** † Transactional Term lending Save and invest Insurance Rest of Africa Other 2019 † 2020 * Transactional includes transactional deposit products and deposit endowment, overdrafts and credit cards. ** Save and invest includes non-transactional deposits. # Insurance includes embedded credit life. † 2019 figures have been restated for intergroup reallocations.

6 Deposit values Deposit values (excl. cheques) – branches vs ADTs Deposit values – smartbox vs cash centres VALUES VALUES R billion R billion 60 60 Smartbox ATM/ADT 50 50 40 40 30 30 20 20 Branch Cash centre 10 10 0 0

7 Recalibration of branch network continues INFRASTRUCTURE INVESTMENT TO TAKE FOCUS ON GROWTH IN COST REDUCTION OUT MORE COSTS LONG-TERM COSTS • Branch costs • Electronic channels (2%) • Staff costs +1% • Average branch m 2 • Automated teller minutes (5%) (3%) • Long-term leases (1.9%) • Commitment to outcomes-based • Growth in ADT remuneration continues to pay off device cash value (2%) • Rationalise: and allows the branch network to • Service related activities (26%) flex in line with market conditions • Property portfolio • Branch fitment is more cost- • Telling activities (13%) • Operational processes across effective as the customer delivery channels • Sales activities 6% becomes more digitised allowing • Moving towards more retail for a smaller footprint and more • Digital capabilities in branch locations “tellerless” branches activations • Consolidation of cash related • Average new branch configuration • App activities based on 200m 2 is R4.25m +16% • Leveraging branch footprint for • Online (26%) commercial client engagement • There is an intended effort to ensure all customers are enabled via the app as the primary user interface Percentages shown above relate to year-on-year changes for points of presence.

8 Platform origination nav» Home Card Number of digital sales (thousands) * Pay-out value (R million) p 25% 300 8 000 p 19% p >100% 7 000 250 6 000 q 31% 200 5 000 4 000 150 3 000 100 2 000 50 1 000 0 0 2018 2019 2020 2018 2019 2020 Insurance Investing Number of accepted offers (thousands) ** Number of accepted offers ** p 98% 1 400 1 200 p 97% 1 200 1 000 1 000 800 p 74% 800 q 55% 600 600 400 400 200 200 0 0 2018 2019 2020 2018 2019 2020 * Includes new origination, upgrades and existing product limit increases. ** Accepted offers may not have been fulfilled.

9 Commercial Active customer base Platform adoption continues Number of customers Monthly logins (thousands) 700 000 10 000 p 18% 600 000 8 000 500 000 2019 q 35% p 82% p 5% 6 000 400 000 2020 300 000 4 000 200 000 2 000 100 000 0 0 Banking app Online Banking app Online Merchant services Digital platforms support volume growth Transaction volumes (thousands) Turnover (R million) Online 300 000 10 000 p 1% 250 000 8 000 200 000 6 000 4 000 150 000 2 000 100 000 0 50 000 0 2019 2020

10 Advances FNB PREMIUM ADVANCES FNB CONSUMER ADVANCES * R billion R billion p 9% y/y 270 q 4% y/y 14.6 45 240 p 10% y/y 15.2 25.8 2.7 23.5 p 6% y/y 15.9 210 4.6 15.1 q 26% y/y 180 30 8.3 q 21% y/y 2.2 150 q 4% y/y 4.4 120 q 9% y/y 7.5 p 9% y/y 207.7 191.2 90 15 25.9 60 q 36% y/y 16.7 30 0 0 2019 2020 2019 2020 Debt relief loans Retail other Retail other Card Card FNB loans FNB loans Residential mortgages Residential mortgages * Excluding DirectAxis.

11 Commercial advances FNB COMMERCIAL ADVANCES R billion p 3% 35 30 p 6% 25 q 4% 20 15 p 8% q 5% 10 p 17% 5 0 Agric Property Business core Asset-based Specialised finance Other banking finance 2019 2020

12 FNB rest of Africa NORMALISED PBT R million 2 600 2 374 q 17% 2 100 1 979 1 600 1 100 600 100 (400) (689) (830) (900) q 20% Mature subsidiaries Emerging subsidiaries ** * # 2019 2020 * Mature subsidiaries: Botswana, Namibia, Eswatini (mature subsidiaries’ performance shown gross of minority interests). ** Emerging and start-up subsidiaries: Lesotho, Mozambique, Zambia, Tanzania, Ghana and support (excludes India). # 2019 figures have been restated for intergroup cost recoveries and funding.

13 RMB performance split between SA and rest of Africa REST OF AFRICA * NORMALISED PBT RMB SOUTH AFRICA AND OTHER NORMALISED PBT R million R million 9 400 2 300 p 9% 1 900 q 22% 6 900 p 66% 1 500 p 2% q 18% 1 100 4 400 p 19% 700 q 6% 1 900 300 q 34% q >100% (100) (600) 2019 2020 2019 2020 Other ** Investing IB&A C&TB M&S * Strategy view including in-country and cross-border activities. ** Includes investment management and other central portfolios.

14 CIB rating profile WHOLESALE CREDIT PERFORMING BOOK 3% 7% • Proactive migration of counters based on expected adverse impact of COVID-19 63% 59% • Increased portfolio coverage ratio of 175 bps reflects COVID-19 impact • Cross-border up 12% in 34% 34% dollar terms 2019 2020 Investment grade Sub-investment grade Elevated risk

15 Rate mix in WesBank retail VAF book % OF TOTAL ADVANCES Jun 20 Jun 19 Fixed rate 35 40 PROPORTION OF WESBANK RETAIL VAF NEW BUSINESS Floating rate 65 60 80% 67% 67% 70% 63% 62% 60% 60% 51% 51% 49% 57% 50% 43% 51% 49% 49% 40% 40% 38% 37% 30% 33% 33% 20% 10% 0% Jun-12 Jun-13 Jun-14 Jun-15 Jun-16 Jun-17 Jun-18 Jun-19 Jun-20 Fixed rate Floating rate

16 WesBank credit portfolios RETAIL VAF Credit loss ratio Impairment charge (R million) 2 200 3.0% Long-run credit loss ratio = 1.40% 2 000 2.5% 1 800 1 600 2.0% 1 400 1 200 1.5% 1 000 800 1.0% 600 400 0.5% 200 0 0.0% Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun 09 10 10 11 11 12 12 13 13 14 14 15 15 16 16 17 17 18 18 19 19 20 CORPORATE AND COMMERCIAL Impairment charge (R million) Credit loss ratio 500 3.0% 2.5% 400 Long-run credit loss ratio = 1.0% 2.0% 300 1.5% 200 1.0% 100 0.5% 0 0.0% Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun Dec Jun (100) -0.5% 09 10 10 11 11 12 12 13 13 14 14 15 15 16 16 17 17 18 18 19 19 20 Impairment charge Credit loss ratio

17 Aldermore funding breakdown FUNDING COMPOSITION COST OF FUNDS £ million % 16 000 1.8% 1.68% 1.67% 1.62% 1.50% 1.6% 14 000 1.4% 22% 12 000 1.2% 7% 10 000 8% 1.0% 16% 8 000 0.8% 6 000 0.6% 4 000 55% 0.4% 2 000 0.2% 0 0.0% Dec 18 Jun 19 Dec 19 Jun 20 Retail Business Corporate Institutional Cost of funds* * Cost of funds: annual interest expense over average net loans (average between opening and closing balance for the period).