SUCCESS , OPPORTUNITIES, & CHALLENGES FROM SHIPPERS POINT OF - PowerPoint PPT Presentation

SUCCESS , OPPORTUNITIES, & CHALLENGES FROM SHIPPERS POINT OF VIEW SUCCESS: • 2015 CREATED AN INTERNAL RAIL SHIPPING GUIDE USED THROUGHOUT OUR NETWORK • INSTITUTED A RAIL ANSWER TEAM (THIS GROUP CONSIST OF WAREHOUSE MANAGERS, RAIL LOADERS, CORPORATE TRAFFIC, & DIRECTOR OF WARHOUSING

SUCCESS, OPPORTUNITIES , & CHALLENGES FROM SHIPPERS POINT OF VIEW OPPORTUNITIES: • OBTAIN AAR APPROVAL OF PALLET GRIP TECHNOLOGY • USE OF IMPACT RECORDERS ON PROBLEMATIC LANES

RECEIVE UNIT MESSAGE SPE IMPA X_G_1 X_G_UNFILT X_D Y_G_1 Y_G_UNFILT Y_D Z_G_1 Z_G_UNFILT Z_D RUN BATT_V SPEED_D # DATE/TIME GEOGRAPHY LAT_LON DATE/TIME NAME TYPE ED CT 0HZ ERED V 0HZ ERED V 0HZ ERED V TIME OLTS ROP 5217986 Move 1.60 miles E of 31.086268, - 274 8/27/2017 15:25 8/27/2017 15:26 10 844 3.35 0 Begin Harker Heights, TX 97.632817 5217986 Move End 0.64 miles SE of 31.073922, - 275 8/27/2017 15:38 8/27/2017 15:39 0 858 3.35 0 Nolanville, TX 97.596427 5217986 Impact 0.63 miles SE of 31.073952, - 276 8/27/2017 15:43 8/27/2017 15:44 0 0.2 1.1 1.4 0.2 0.6 0.5 1.4 1.7 0.9 862 3.35 0 Alarm Nolanville, TX 97.596458 5217986 Move 0.79 miles SE of 31.073093, - 277 8/27/2017 15:44 8/27/2017 15:44 11 864 3.35 0 Begin Nolanville, TX 97.593920 5217986 Move End 2.53 miles W of 31.096342, - 278 8/27/2017 16:22 8/27/2017 16:23 0 902 3.35 0 Temple, TX 97.385542

SUCCESS, OPPORTUNITIES, & CHALLENGES FROM SHIPPERS POINT OF VIEW CHALLENGES: • LOSS OF RBL CARS • WORKING WITH VENDORS & RAIL CARRIERS FOR VIABLE APPROVED SHIPPING DUNNAGE FOR BOX CARS. • ACCEPTANCE BY ALL CARRIERS OF DAMAGE CLAIMS OF PROPERLY LOADED CARS.

SUCCESS, OPPORTUNITIES, & CHALLENGES FROM SHIPPERS POINT OF VIEW CHALLENGES: (CONTINUED) • AS DAMAGE PREVENTION ADJUSTERS RETIRE, FINDING EQUIPTABLE RESOLUTION TO CLAIMS WHERE CARS HAVE BEEN LOADED TO AAR SECTION 6 SPECIFICATIONS. • UNDERSTAND TRAINING PROCESS THAT NEW ADJUSTERS GO THROUGH.