Street Cleaning for Sutton Presentation for SSCB Page 27 13th June - - PowerPoint PPT Presentation

Street Cleaning for Sutton Presentation for SSCB 13th June 2019

Andrew Chandler

Page 27

Agenda Item 14

Grade B Grade C Grade D

Street Cleaning standards

Grade A

• Cleaning
• Litter bins
• Fly tipping
• Graffiti & fly posting
• Leafing
• Gully cleaning

The Contractor shall ensure that: (i) on completion of any cleansing

• peration, the relevant land shall

achieve a grade 'A' standard as defined in the Code; (ii) at any time, all relevant land shall achieve a minimum of a grade 'B' standard as defined in the Code.

Page 28

Agenda Item 14

Deep Cleans

Belmont Rd & Queens Rd, Cheam - 21st & 22nd March Overton Rd, South Sutton - w/c 15th April Devon Rd, Meadowside Ave and The Avenue, Cheam - w/c 22nd April

Page 29

Agenda Item 14

Report It

www.sutton.gov.uk

Page 30

Agenda Item 14

3025 Streets Below Grade reports - year to date 260/month 2712 Fly tip reports - year to date 226/month

Page 31

Agenda Item 14

Streets below grades reports - SSCB

May 2019 - 16 reports (8.5% of all requests) 9 Cheam, 3 Belmont and 4 in South Sutton

Page 32

Agenda Item 14

Fly tipping - SSCB

May 2019 - 19 reports 9 Cheam, 6 Belmont and 9 in South Sutton

Page 33

Agenda Item 14

Service Performance Indicators

The performance of this contract is measured through a service performance framework which includes a set of Service Performance Indicators (SPIs). There are 29 separate indicators that are used to manage contractor performance and if necessary ensure rectification of failures within prescribed timescales. Currently there are seven indicators specific to street cleansing. All of the partner boroughs of the SLWP are currently in commercial discussions with Veolia in order to resolve issues that will improve the service delivery of the contract with includes reviewing the SPIs. The outcome of these discussions will be reported to Environment & Neighbourhoods Committee.

Page 34

Agenda Item 14

○ Programme of cleanliness monitoring led by SLWP is being undertaken across the partnership. ○ Contract Officers will continue to undertaken random inspections, and along with the Contract Support Officers use data and intelligence gathered to target improvements in street cleansing where identified. ○ Further scrutiny of gully cleansing is expected to highlight roads that may need to be prioritised

• sooner. This work will also feed into the rolling programme of deep cleans.

○ The Council, along with SLWP with be undertaking a review of the Leafing Plan for next Autumn/Winter. ○ Neighbourhood Services is dedicating time with Veolia to review the use of ECHO, operations and monitoring to help identify if any improvements or efficiencies can be ro assist with the operations.

Forward Plan

Page 35

Agenda Item 14

This page is intentionally left blank