Street Cleaning for Sutton Presentation for SSCB Page 27 13th June 2019 Agenda Item 14 Andrew Chandler
Street Cleaning standards Agenda Item 14 Cleaning ● Litter bins ● Fly tipping ● Graffiti & fly posting ● Leafing ● Page 28 Gully cleaning ● Grade D The Contractor shall ensure that: (i) on completion of any cleansing Grade B operation, the relevant land shall achieve a grade 'A' standard as defined in the Code; (ii) at any time, all relevant land shall achieve a minimum of a grade 'B' standard as defined in the Code. Grade C Grade A
Deep Cleans Page 29 Belmont Rd & Queens Rd, Cheam - 21st & 22nd March Overton Rd, South Sutton - w/c 15th April Agenda Item 14 Devon Rd, Meadowside Ave and The Avenue, Cheam - w/c 22nd April
Report It Agenda Item 14 www.sutton.gov.uk Page 30
3025 Streets Below Grade reports - year to date 260/month Page 31 2712 Fly tip reports - year to date Agenda Item 14 226/month
Agenda Item 14 Streets below grades reports - SSCB May 2019 - 16 reports (8.5% of all requests) 9 Cheam, 3 Belmont and 4 in South Sutton Page 32
Fly tipping - SSCB May 2019 - 19 reports 9 Cheam, 6 Belmont and 9 in South Sutton Page 33 Agenda Item 14
Service Performance Indicators Agenda Item 14 The performance of this contract is measured through a service performance framework which includes a set of Service Performance Indicators (SPIs). There are 29 separate indicators that are used to manage contractor performance and if necessary ensure rectification of failures within prescribed timescales. Page 34 Currently there are seven indicators specific to street cleansing. All of the partner boroughs of the SLWP are currently in commercial discussions with Veolia in order to resolve issues that will improve the service delivery of the contract with includes reviewing the SPIs. The outcome of these discussions will be reported to Environment & Neighbourhoods Committee.
Forward Plan Programme of cleanliness monitoring led by SLWP is being undertaken across the partnership. ○ Contract Officers will continue to undertaken random inspections, and along with the Contract ○ Support Officers use data and intelligence gathered to target improvements in street cleansing where identified. Further scrutiny of gully cleansing is expected to highlight roads that may need to be prioritised ○ Page 35 sooner. This work will also feed into the rolling programme of deep cleans. The Council, along with SLWP with be undertaking a review of the Leafing Plan for next ○ Autumn/Winter. Neighbourhood Services is dedicating time with Veolia to review the use of ECHO, operations and ○ Agenda Item 14 monitoring to help identify if any improvements or efficiencies can be ro assist with the operations.
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