Strategies for Schwartz Rounds Marketing & Promotion An Office - - PowerPoint PPT Presentation

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Strategies for Schwartz Rounds Marketing & Promotion An Office - - PowerPoint PPT Presentation

Strategies for Schwartz Rounds Marketing & Promotion An Office Hours Webinar January 8, 2019 1 Your Hosts Today Stephanie Adler Yuan, MS Director of Training & Education The Schwartz Center for Compassionate Healthcare Kathy


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Strategies for Schwartz Rounds Marketing & Promotion

An Office Hours Webinar

January 8, 2019

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Your Hosts Today

Stephanie Adler Yuan, MS Director of Training & Education The Schwartz Center for Compassionate Healthcare Kathy Scopin, BSN, PHN, RN Member Experience Advisor The Schwartz Center for Compassionate Healthcare

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Today’s Agenda

  • 1. Introductions
  • 2. Strategies for Marketing & Promoting Schwartz

Rounds

  • 3. Open Q&A
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POLL

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Remember: Schwartz Rounds is for everyone.

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Start with the Planning Committee

  • Most powerful resource for outreach
  • Should reflect the organization you wish to reach
  • Multidisciplinary
  • Clinical/Non-Clinical
  • Bedside/Bird’s Eye
  • Out of the box
  • All levels
  • Invite your communications experts
  • Consider cases and topics that will have broad appeal
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Ask yourself: Where do staff look for

  • rganizational news &

updates?

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Communications Tools & Resources

Leverage communications tools already in place:

  • Screensavers
  • Flyers
  • Posters
  • Newsletter/intranet articles
  • Email
  • PA System
  • Town hall meetings
  • New employee/physician/resident orientation

Schwartz Rounds rituals can create buzz.

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Spreading the Word: Timing It Right

  • Engage comms/marketing/CE dept.
  • Introduce at staff or department meetings.
  • Reach out to department heads/senior leaders 1:1.
  • Via Planning Committee

Before Rounds

  • Share dates for upcoming Rounds.
  • Introduce Planning Committee members as a resource.
  • Encourage participants to invite colleagues.

During Rounds

  • Thank panelists, senior leaders for participating.
  • Consider follow-up email to participants.

After Rounds

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Consider: Some examples from member institutions.

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Flyers

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Table Tents

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Screensaver

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Event Listing

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Newsletter

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Tools & Resources for Your Team

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SCCH Online Member Community

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SCCH Tools & Resources

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SCCH Tools & Resources

  • SCCH Member Community Website
  • Sample Planning Committee Charter/Agenda
  • Sample Marketing Materials/Flyers
  • Schwartz Center Facilitation Workshops

& Your Friendly Member Advisors:

Kathy Scopin: kscopin@theschwartzcenter.org Stephanie Adler Yuan: sadleryuan@theschwartzcenter.org

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POLL

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Q&A

Use the “Questions” pane on your screen to ask questions or share comments. Please stay muted unless you’d like to speak – in which case raise your hand using your toolbar and we will call on you!

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Thank you

www.theschwartzcenter.org