Strategies Adopted by LEC to w c . . . . d k d k c c o - - PowerPoint PPT Presentation

Strategies Adopted by LEC to Manage Revenue

• Transition from conventional credit meters

to prepayment.

• Statistical Metering
• Meter Mapping project
• Replacement of conventional Maximum

demand meters with programmable electronic meters.

• Comprehensive Meter Audit for Large

Power Users

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From conventional credit meters to prepayment

• In 2001, LEC embarked on an exercise of

replacing all domestic and General Purpose.

• This was aggressively publicized in local

media.

• Private contractors were engaged.
• A team of LEC employees were involved.
• The outstanding amounts on customers’

accounts were auxiliarised into the prepayment vending system.

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Conventional to prepayment (benefits)

• Reduction of debts being owed to LEC

and no more new consumption debts

• Costs saved because no more meter

reading trips and billing process every month.

• No more monthly non-payment

disconnections.

• Reduced customer complaints and

queries.

• Customers could then budget for their

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Conventional to prepayment (Challenges)

• Lots of customers queuing at our service

points to purchase units (insufficient vending points).

• Inconvenient vending times.
• Customers with huge outstanding debts

could not come to register their meters.

• LEC had to intensify its meter inspection

activities to fight tampering.

• Management of the auxiliarised balances

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Conventional to prepayment (response to challenges)

• Introduction of Automatic Vending

Machines (AVMs) and Sales Agents in

• rder to afford customers convenience of

purchasing units.

• Another exercise of visiting unregistered

meters so as to encourage customers to come and start buying electricity.

• Replacement of all non-STS prepaid

meters.

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Replacement of conventional MD meters to programmable

• LEC have about 400 Large power users

that constitutes 60% of the revenue. WHY this change?

• To get rid of manual meter reading.
• To benefit from new features that come

with the new technology

• To get rid of manual inputting of meter

readings into the billing system.

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Replacement of conventional MD meters to programmable

Benefits:

• Improved accuracy of bills.
• Reduction of human intervention within

billing process – improved accuracy in bills.

• Early detection of faults and other

irregularities through analysis of data from meters

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STATISTICAL METERING

• Statistical meters are installed on all feeders in

the substations at all levels of transmission and distribution, feeders in industrial and commercial areas and on few radial feeders where tampering was suspected to be high. WHY THIS?

• Lack of proper means for quantifying losses.
• The perception that there is a high degree of

tampering and illegal connections.

• The losses which stood at 25%

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STATISTICAL METERING

BENEFITS:

• Ability to determine and monitor the level
• f losses.
• Ability to identify areas of high losses so

as to deploy our resources accordingly. WAY forward: Meter mapping project is being undertaken to improve the quality of data from Statistical meters.

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Other measures

Publicizing credit control policies

• Defaulters will be aware of available
• ptions to settle their debts.
• Review of huge estimations for previous

tampering & illegal connections Streetlights Metering

• Installation of prepaid meters instead of

charging flat rates.

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Comprehensive Meter Audit for Large Customers

• In 2005

TOR:

• Verify that each meter is correctly connected.
• Re-program each meter to the same std with

correct VT and CT ratio.

• Identify incorrect connections and possible

tampering and rectify where possible.

• Collect meter data e.g. serial #, GPS

coordinates, CT and VT ratios.

• Download billing and profile data for each.
• Provide meter information in Electronic format.

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Comprehensive Meter Audit for Large Customers

M 7,149,523.00 YEARLY M 595,794.00 101 TOTAL 72 Consumers with errors

• f <10%

M 36,160.00 2 Consumers

• ver-billed

M 631 954.00 27 Consumers under-billed Monthly cost number Description

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Comprehensive Meter Audit for Large Customers

Findings:

• Out of 341 active meters audited, 101 had

irregularities e.g. meter wiring, tampering and other faults that affected billing.

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Thank You

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