Snapshot of community feedback Team Catford Team Catford is a group - - PowerPoint PPT Presentation

Snapshot of community feedback

Team Catford

Team Catford is a group of consultants specialising in stakeholder engagement, urban regeneration and placemaking leading this major community engagement

• n behalf of Lewisham Council.

We all live in the borough, mainly Catford, and are passionate about what happens in our neighbourhood. We encourage everyone who lives, works, socialises, commutes or runs a business to have their say as Catford goes through its biggest change in decades. .

Objectives for community engagement

• Ensure that engagement is clear, meaningful, and two-way, understanding the

knowledge, interests and concerns of all stakeholders

• Create realistic expectations with regards to timescales, scope and constraints
• Reduce misunderstanding and misperceptions about the scheme and its

impacts, by providing the right amount of information at the right time .

• Summer 2017 – ongoing.
• 150 hours of engagement.
• Catford South and Rushey

Green local assemblies.

• Team Catford events.
• Team Catford Roadshow.

Face-to-face engagement

#CatfordConversation

• Vox pops, videos, interviews.
• Feedback forms.
• Phone, email and free post.
• Social and digital...

Feedback analysis

Over 1,600 contributions have been added to Commonplace. Each contribution (or entry) may have several comments relating to different aspects of the town centre. So far, we’ve analysed over 90% of the this feedback reading, categorising and considering each comment so that all of the ‘free text’ is captured.

Top categories

Total Entries Accessibility 43 Buildings 117 Catford Cat 32 Community facilities 145 Crime & anti-social behaviour 127 Cycling 98 Food & Drink 188 Green spaces 251 Housing 54 Leisure 92 Local environment 269 Local transport 97 London connectivity 54 Pedestrians 349 Pollution 81 Public Realm 408 Retail & Business 309 Roads 397 Sense of community 23 Other 21 TOTAL COMMENTS 3,155

Accessibility

Relates to the ease at which those with accessibility needs can access public facilities.

ACCESSIBILITY (Access needs) Sub category Entries Unable to access / create step-free access at Catford Station 18 Improve/poor pedestrian facilities for those with access needs 7 Unable to access / create step-free access at Catford Bridge Station 6 Unable to access / create step-free access at

• ther/unnamed station

5 Improve/poor road facilities for those with access needs 4 Improve/poor ease of use of public facilities/spaces for those with access needs 3

Buildings

Relates to the physical appearance and location of buildings.

BUILDINGS Sub category Entries Redevelop/demolish Catford Centre/Milford Towers 32 Abandoned/derelict/disused/unsafe building 22 Unattractive/poor quality/eye-sore building 19 Attractive/characterful building 8 Preserve/maintain/conserve building 7 Redevelop/demolish other building 5 Build more suitable/attractive/improve design

• f buildings

5 Restore/improve/don’t demolish

• ther building

5 Improve/refurbish/don’t demolish Catford Centre/Milford Towers 4 Redevelop/demolish Laurence House/other council building 3 Redevelop/demolish Eros House 2 Restore/improve/don’t demolish Eros House 2 Demolish part of Catford Centre/Milford Towers 2 Other 1 TOTAL COMMENTS 117

Catford Cat

Relates to the fiberglass cat above the Rushey Green entrance to the Catford Centre.

CATFORD CAT Sub category Entries Keep/likes the Catford Cat 26 Remove the Catford Cat 4 Doesn’t like the Catford Cat/Catford Cat is ugly 2 TOTAL COMMENTS 32

Community facilities

Relates to facilities and events for the local community. Community facilities

COMMUNITY FACILITIES Sub category Entries More community events 30 Create/improve community facilities/spaces 29 Play facilities 29 Likes named community space/group/project 17 More/improve community services 13 Improve/keep/likes/new library 11 More/improve community groups/projects 9 More/likes community infrastructure 5 Community engagement/consultation 2 TOTAL COMMENTS 145

Crime & anti social behaviour

Relates to issues surrounding crime, anti-social behaviour and policing.

CRIME & ANTI-SOCIAL BEHAVIOUR Sub category Entries Public drinking 31 Anti-social behaviour 15 Drug dealing 15 Loitering/idling 13 Muggings/thefts/violence/assaults 10 Drug use 9 More CCTV 9 More police/warden/safer neighbourhood team presence 8 Gangs 5 Threatening/unpredictable behaviour/unwanted attention 4 Unpleasant behaviour 3 No new CCTV 1 Graffiti 1 Drink driving 1 Dangerous animals 1 Squatting 1 TOTAL COMMENTS 127

Cycling

Issues relates to facilities for, provision of, and the safety of cyclists and cycling in the Catford area.

CYCLING Sub category Entries Dangerous/unsafe/ road/area/route/crossing for cyclists 28 Create cycle lane/route/path 20 Create/improve cycle bridge/underpass/crossing 11 Create cycle storage/parking 11 Poorly maintained/improve existing cycle routes 10 Prioritise cyclists/make area more cycle friendly/improve cycling provision in area 3 Link existing cycle routes 3 Cycle rental facilities 2 Improve signage for cyclists 2 Dangerous cyclists/cyclists making area unsafe 2 Cycle route/facilities blocked by cars/pedestrians 2 Create cycle hub/link cycling facilities with public transport 1 Cyclists targeted for crime 1 Likes cycle route 1 Don’t build cycle storage 1 TOTAL COMMENTS 98

Food & Drink

Issues related to food and drink

• ptions in the Catford area, including

restaurants, cafes, pubs and bars.

Food & Drink Sub category Entries Create new/independent cafes 41 Create new/independent restaurants 33 Like named pub/bar 30 Create café in named park 15 Likes local cafes 13 Create new café at station 13 Too many fast food outlets 9 Likes named food option (restaurants, bakery, ice cream) 8 Create new pubs/bars 8 Retain/keep/relocate named pubs 5 Keep/improve existing pubs/bars 3 Create food market 3 Do not build café in named park 2 Doesn’t like named pub/pub causing problems 1 Longer food & drink opening hours 1 Improve café in named park 1 Likes café in named park 1 More support for local restaurants 1 TOTAL COMMENTS 188

Green spaces

Issues related to green spaces and parks in the Catford area.

Green spaces Sub category Entries Likes green space 44 Better maintain/improve/untidy green space 36 Build/improve/maintain public facilities in green space 31 Play facility in green space 26 Likes/improve/reopen/create café in green space 18 Is/feels unsafe/anti-social behaviour in green space 16 Link existing green spaces 11 Create new/restore/reopen access to old green space 10 Signage in green space 10 Lighting in green space 10 Hold community events in green space 10 Open private green space to public 9 Don’t create lighting in green space 6 Planting in green space 5 Eye-sore building/structure in green space 2 Don’t build facilities in green space 2 Don’t open private green space to public 1 Don’t create café in green space 1 Green space is indeed open for public use 1 Attract wildlife to green space 1 Don’t link existing green spaces 1 TOTAL COMMENTS 251

Housing

Issues surrounding homes in Catford, housing provision and the effect of new homes on the area.

Housing Sub category Entries Increase available / build new housing 21 Infrastructure concerns 8 Planning permission issues 8 Housing for local people concerns 6 Improve existing housing 4 Rent controls / affordability concerns 3 Empty homes 2 No new high-rise housing 2 TOTAL COMMENTS 54

Leisure

Relates to entertainment, social space and the arts in the Catford area.

Leisure Sub category Entries Improve Theatre Facilities/Use/Programming 19 Create Cinema 26 Likes Theatre 4 Increase Leisure Options 10 Create Music Venue 3 Improve Nightlife 1 Create Community Music Facility 1 More Community events at Theatre 8 Create Museum 1 Create Fun Fair 1 Improve Social Space 7 Convert Existing Space to Social Space 3 Create Swimming Pool/Paddling Pool 6 Create Arts Centre 2 TOTAL COMMENTS 92

Local environment

Relates to issues around waste, litter and fly-tipping in the Catford area.

Local Environment Sub category Entries Fly Tipping 105 Litter 78 Waste 74 Dog waste 8 Litter attracting pests 2 Poor recycling provision 2 TOTAL COMMENTS 269

Local transport

Relates to issues around local transport facilities and infrastructure.

Local Transport Sub category Entries Improve/Poorly kept station buildings at Catford Bridge station 11 Improve/Poorly kept station buildings at Catford station 6 New entrance at Catford Bridge station 5 New entrance/ exit at Catford station 4 Create retail / food offer at Catford Bridge station 4 Create housing at Catford Bridge station 1 Bellingham station is untidy 1 Improve bus services 5 Step free access needed at Catford station 18 Step free access at Catford Bridge station 6 Step free access at other stations (Bellingham, Hither Green, unnamed) 4 Improve social spaces in station buildings 4 Combine and co-ordinate Catford and Catford Bridge stations (departure boards) 8 Create a new railway station 2 Rearrange bus stops 11 Train stations over capacity 1 Improve planting at Catford station 2 Hold space for Bakerloo line station 1 Parking - space for drop off at station needed. Parked cars causing obstruction to buses 2 Catford has good transport links 1 TOTAL COMMENTS 97

London connectivity

Relates transport links between Catford and the rest of London- in particular Central London.

London Connectivity Sub category Entries Increase rail service frequency 18 Extend London Transport links to Catford 16 Improve Rail / Transport links 12 Existing links are good 4 Improve London Transport Links between Catford and Victoria 2 Improve train capacity 2 TOTAL COMMENTS 54

Pedestrians

Relates to facilities and infrastructure for pedestrians.

Pedestrians Sub category Entries Street lighting 12 Widen/link/improve existing pavements or paths 52 Create new routes or paths 10 Improve pedestrian access to town centre 6 Build footbridge 11 Improve signage 11 Dirty/poorly maintained passageways (incl. bridge and underpass) 48 Pedestrianise Broadway 14 Pedestrianise other areas 8 Dangerous roads or pedestrian crossings 69 Build new footbridge station 10 Do not link pedestrian paths 1 Create a new pedestrian crossing 44 Improve/maintain existing bridge at station 6 Blocked passageways 14 Passageways (incl. underpass) feel unsafe 25 Likes/wants to keep existing pedestrian routes 5 Pedestrianise Rushey Green 1 Demolish passageway to Plassey Island 1 Rearrange bus stops 1 TOTAL COMMENTS 349

Pollution

Relates to noise, air and light pollution as well as polluting chemicals used in the Catford area.

Pollution Sub category Entries Air Pollution 63 Noise Pollution 15 Light Pollution 2 Chemical Pollution 1 TOTAL COMMENTS 81

Public realm

Public Realm Sub category Entries Area rundown/untidy/depressing 82 Planting 76 Improve Public Area 53 Trees 47 Area feels unsafe 34 Public amenities 27 Street Art 26 Begging/intrusive people in public area 14 Regenerate/redevelop Catford area 13 Create/improve/restore public attractions/displays/statues 12 Untidy/eyesore structure in public area 10 Underused/poorly used public area 7 Likes/attractive public area 7 TOTAL COMMENTS 408

Relates to public spaces and features in the Catford area

Retail & business

Relates to issues of retail, shopping and business

Sub category Entries Improve retail options/lack of retail options 85 Likes current retail offer 42 Retain existing/add more independent shops 35 Create/extend market 21 Use empty retail space for meanwhile use 16 Shops rundown/improve shop fronts 15 Create business park/encourage new businesses 15 Create new retail space 13 Less betting/pound/nail/cheap clothes shops 12 Dislikes current retail offer 8 More shopping options near stations 8 Improve loading bays/stop businesses blocking roads and pavements 7 Businesses causing problems for area 6 Don’t turn shops into housing 5 Create a new shopping centre 3 Poor hygiene in food shops 3 Dissatisfaction with shop to housing conversions 3 Longer opening times for shops 2 Shops are a community facility 2 Create new work spaces 2 Separate light industry from residential areas 2 Improve pedestrian access to shops 1 Make market more attractive 1 Create community space for locals to hire 1 Less chain shops 1 TOTAL COMMENTS 309

Roads

Relates to road infrastructure and facilities for road users.

Roads Sub category Entries Parking 84 Dangerous roads 25 Speeding 63 Re-Route 58 Rat-running 21 Traffic/congestion 68 Improve/maintain roads 15 Create/Improve traffic lights 9 Make roads wider 4 Make roads narrower 5 Too focused on cars 4 Oversized vehicles using roads 10 Disabled parking 1 Keep one-way system 2 Issues with Buses 1 Stricter application of traffic rules needed 8 Remove speed bumps 1 Create new roads 4 Improved signs and road markings 3 Electric car charging points 2 Idling/abandoned cars 6 Create low emission zone 1 TOTAL COMMENTS 397

Sense of community

Relates to issues around Catford’s sense of community and spirit.

Sense of community Sub category Entries Good sense of community in Catford generally 2 Good sense of community at named place/space 5 Create/improve space/place to improve sense of community 6 Celebrate local success/creativity/spirit 1 Poor sense of community/hostile atmosphere 3 Create/improve sense of community 6 TOTAL COMMENTS 23

Other

Relates to comments that is was not possible to fit into previous categories.

Other Sub category Entries Calling for quicker change 4 General positive feeling towards Catford 4 Consultation process 4 N/A 3 Regeneration / gentrification 2 Rename Catford 1 Disruption concerns 1 Catford wildlife / Pheasants 1 Mobile signal strength 1 TOTAL COMMENTS 21