SLACK LINQing Inquiry and Practice for Librarian Learning and - - PowerPoint PPT Presentation

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SLACK LINQing Inquiry and Practice for Librarian Learning and - - PowerPoint PPT Presentation

GIVE ME SOME SLACK LINQing Inquiry and Practice for Librarian Learning and Development Vanessa Irvin and Wiebke Reile University of Hawaii-M noa ALISE 2018, Denver, Colorado Note: Images in this presentation are in the


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GIVE ME SOME SLACK

LINQing Inquiry and Practice for Librarian Learning and Development Vanessa Irvin and Wiebke Reile University

  • f

Hawai’i-Mānoa ALISE 2018, Denver, Colorado

Note: Images in this presentation are in the public domain unless otherwise noted.

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ACKNOWLEDGEMENTS

The authors wish to thank the State Librarian

  • f

the Hawai’i State Public Library System (HSPLS), the participating HSPLS librarians who comprised the inquiry group, and the University

  • f

Hawai’i-Mānoa Library and Information Science Program ‘ohana (students, faculty, staff, all) for your trust and willingness to explore the LINQ model as a form

  • f

professional learning and development.

Image source: http://www.hawaii.edu/lis

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LINQ as practitioner inquiry

  • The

The Librar arian ans Inq nqui uiry F Forum um (LINQ NQ)

  • Inquiry-based

professional development model for public librarianship

  • Incorporates
  • nline

collaboration platforms for discourse

  • Share

ideas, artifacts, and data

  • Create

a viable LIS community

  • f

practice

  • inquiry

constructed in the form

  • f

narrative

  • collaborative

sharing

  • f

resources

  • professional

learning

  • pportunities

that enable

  • ngoing

intellectual and technological growth

  • synthesis
  • f

services to diverse populations alongside ever-emerging technological environments,

  • ccur

and impact librarian identity and iterative professional practice

  • frontline

librarians learning from

  • ne

another; LIS students learning from the frontlines

  • decrease

isolation

  • f

ideas and geography

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SLIDE 4

Slack’s ’s effica cacy cy

  • - cloud-based

chat-driven

  • nline

collaboration platform

  • - integrates

social

  • nline

applications for seamless collaboration

  • - chat,

email, video, audio, images

  • - Google

docs, Dropbox, document uploads

  • - Twitter,

YouTube, Pinterest, FB

  • - Skype,

Google Hangouts, Zoom

  • - Google

Drive, RSS feed, polls, …and more

  • - all

in

  • ne

interface

  • - web-based

and across devices

  • - in

real-time and/or asynchronous

  • - while

at work, at home, at play, in class

  • - for

immediate professional learning and application

  • - with

built-in analytics

Image source: http://www.code-brew.com

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LI LINQ i in n action

Hawai’i State Public Library System (HSPLS) 16 branch managers All branch managers

Librarians

“Searchable Log

  • f All

Conversation and Knowledge”

Slack Arti tifacts cts As s Dat ata

Online collaboration platform Cloud-based Employs social media features for heightened interaction Across 6 islands Geographic isolation a challenge Synchronous with notifications across devices

Slack Channe nnels

#bigidea #priorities #programming #library- resistance #tech- expectations Questions Narrative Reader Response Images Organizational Documents Reflective Methodologies #wishilearned

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LINQin NQing w/ w/Slac ack

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LI LINQ d data i in n LI LIS S 601

Shari ring r research d data ta i in th the L LIS classroom

  • - engages

students with actual LIS voicedness

  • - narrative

becomes knowledge becomes wisdom becomes theoretical understanding

  • - disrupts

controlled environment

  • f

the classroom

  • - reveals
  • rganic

frontline professional experiences

  • ----- strengths
  • ----- challenges
  • ----- questions
  • - practitioners

are the experts in the field, literally

  • - librarianship

becomes real

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LINQ NQ d data in informs L LIS studen ent in inquiry

LIS s studen ents a asked ed L LINQ NQ r re: e: LIS practice

  • - Slack

channel #advice-new-libs

  • - Inquiry

question: “What are your two tips for new librarians?”

  • - LIS

s student nts c collecting ing d data from Libraria ians ns

  • - LIS

s students an anal alyzed LINQ L Librar arian ans’ res esponses es i in-class, a and nd id ident ntifie ied 3 themes that a addres essed ed i inqu quiry qu ques estion:

  • - professio

iona nal s stance

  • - professio

iona nal i ident ntity

  • - professional

p pract ctice ce

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LI LINQ data i inf nform rms LI LIS S student inq nquiry

Professi ssion

  • nal

S Stance

Librar arian an1: Don't be afraid to fail! Try something new

  • n

a regular basis. Librar arian an2: Don't wait until all the details are just right until starting a new thing.

Professi ssion

  • nal

I Identi tity ty

Librar arian an1: Learn and implement HSPLS Admin Rules, Policies & Procedures. Librar arian an1: [L]ook at the big picture that HSPLS is

  • ne

system where staff action/decision may have an

  • utcome

affecting a branch, support

  • r

head

  • ffice.

Librar arian an2: Keep in touch with why you want to be a librarian but work within your

  • rganization’s

framework.

Professi ssion

  • nal

P Practice

Librar arian an1: I saw a library that had a computer screen facing the patron also so they could see what the librarian was searching for them. Librarian2 response: I've worked at a library with the swivel screen so that patrons could see how you

  • search. We

got a lot fewer repeat questions, since after watching the same steps a couple

  • f

times, many patrons learned how to complete simple searches themselves! Librarian3 response: Yes, the more the patrons do themselves, the more they remember! Librarian4 response: Teach a man to fish... Librarian5 response: I also like the librarians that carried iPads for searching the stacks and researching a patron question without having to walk back to the ref desk.

(Source: LINQ+HSPLS, Slack channel #advice-new-libs, 24 March 2017 – 18 April 2017)

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LI LIS S student re response t to LI LINQ d data

Class response revealed 3 themes that most informed the cohort: 1) the need for synthesis is

  • f

libraria ian i identit ity with

  • rganizational

vision 2) the requisite

  • f

staying abreast

  • f

professional a and i inters rsecti tional trends to su sust stain c cultural-professional r relevance ce 3) involving p patrons d during the r reference ce interv rview, which is an important data point that clarifies the earlier question: Is the reference interview still relevant to librarian professional practice?

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LIS online teaching becomes “elegant”

Spring 201 2017

  • - UHM

LIS 601 students introduced to the Slack interface via the practitioner inquiry exchange with LINQ.

  • - LIS

601 student response indicated, Give me some Slack:

  • - “We

should try Slack for class.”

  • - “Slack looks

way better than Laulima.”

  • - “What

an elegant platform.”

Su Summe mer 2 2017

  • - UHM

LIS full-time faculty use Slack for

  • nline

classes

  • - Slack analytics

and student course evaluation data reveal enhanced student experience via:

  • - Slack’s interoperability
  • f

social web applications

  • - Multimodal

interactions that resemble the fluidity

  • f

face-to-face conversations

  • - Online

interactions and content-sharing involves contemporary social media practices (e.g. emoticons, comments, threads, notifications)

Fal all 201 2017

  • - Slack is

employed as the platform for 2

  • f

3

  • nline

courses

  • ffered
  • - Slack employed

in

  • ne
  • n-campus

course for hybridity

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LIS faculty p ty practi titi tioner i insights ts

 Coursework b becomes m more c collaborative on Slack, creating a user-friendly space for group discourse without having to set up “group work”.  For some reason (not yet to be determined at to why),

  • n

Slack, instructor/facilitated ques estions s seem eem more welcomed as sites es

  • f

inquiry a and reflec ection, and therefore, contributory to deep eper er learning that enacted epistemological change and identity formation for librarianship (per student evals Summer and Fall 2017).  Student nt

  • utput

i is more Students are more engaged

  • n

the platform, writing more, sharing more, interacting more  Slack helps ins nstructor

  • rs

e employ a a uni nique inq nquiry-based appr pproach t to c convening L LIS pr pre-service a and nd front

  • ntline

ne professi ssionals together to ask practice-based questions in

  • rder

to explore, resolve, and grow from them, together.  Slack is proving to be instrumental in active sy synthesi sis

  • f

LI LIS t theo heory a and ped edagogy wi with frontline LI LIS professional p practice.

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Thank y you

  • u for

for y you

  • ur c

con

  • nsideration

Vanessa Irvin, Assistant Professor University

  • f

Hawai’i-Mānoa Information and Computer Sciences Department Library and Information Science Program 2550 McCarthy Mall 003C Honolulu, Hawai’i 96822

Email: irvinv@hawaii.edu Phone: 808.956.6703 Skype: vanessairvinedd LINQ: http://www.linqforum.com Site: http://www2.hawaii.edu/~irvinv/

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SLIDE 14

References

Cochran-Smith,

  • M. &

Lytle,

  • S. L. (eds.). (2009). Inquiry

as Stance: Practitioner Research in the Next Generation. Practitioners

  • Inquiry. NY:

Teachers College. Cooke,

  • N. (2012). Professional

development 2.0 for librarians: Developing an

  • nline

personal learning network (PLN). Library Hi Tech News, 29(3), 1-9. Dana,

  • N. F.,

& Yendol-Hoppey,

  • D. (2014). The

Reflective Educator's Guide to Classroom Research: Learning to Teach and Teaching to Learn Through Practitioner

  • Inquiry. Thousand

Oaks, CA: SAGE/Corwin. Irvin, V., & Reile,

  • W. (2017). LINQing for

better practice: Using Slack to Facilitate Librarian Professional

  • Development. Public

Library Quarterly 37(4), 1-14. doi:10.1080/01616846.2017.1396198 Locke,

  • C. (2016,

June 9). Finally, Slack is living up to its

  • name. Wired.com.

https://www.wired.com/2016/06/slack-social-network/ Lytle,

  • S. L. (1996). “A

wonderfully terrible place to be”: Learning in practitioner inquiry

  • communities. New

Directions for Adult and Continuing Education, 70, 85-96. doi:10.1002/ace.36719967010 Mehta,

  • S. (2009). Creating

a hybrid space for self, teacher, and

  • researcher. M. Cochran-Smith

and

  • S. L. Lytle

(eds.). IN Inquiry as Stance: Practitioner Research for the Next

  • Generation. (pp. 293-309).

NY: Teachers College Press. Saldaña, J., & Omasta,

  • M. (2008). Qualitative

Research: Analyzing

  • Life. Los

Angeles: Sage.