SingularLogic Cloud and Mobile Offerings A. SingularLogic SA SingularLogic is the leading Software Vendor in Greece with a customer base of 40.000 SMEs and a dynamic distribution network of 400 Business Partners nationwide. Ιt’s among the leading IT Solutions Integrators, serving more than 500 Large Enterprises with significant implementations on large and complex IT projects for the private and public sector. SingularLogic is actively involved in the development of cloud services and mobile applications, targeting SMEs, vertical segments, freelancers and consumers. Member of Marfin Investment Group, SingularLogic SA is based in Greece and operates B. Cloud and Mobile Offerings B.1. ORBI by SingularLogic - Cloud Services & Mobile Apps Development Platform Speed up the development and time-to-market of cloud & mobile business applications for your customers with our turn key, white label solution. What is ORBI? ORBI by SingularLogic gives you unparalleled flexibility and speed in providing your cus- tomers with Cloud and Mobile business applications on any device (laptop, tablet, smartphone), via any provisioning method or business model (e.g. subscription, trial, etc.) you require. ORBI solutions are already being used by thousands of Greek freelancers and small businesses, and by Vodafone Greece for providing its subscribers with custom vertical cloud and mobile applications.
What makes ORBI special? What makes ORBI unique is the “Orblets” notion. Orblets act as independent yet inter- operable functionality modules allowing us to customize the platform to the specific needs of your target customer, by forming appropriate service bundles. Orblets also form the basis for providing access rights to different sets of functionality based on a user’s role or usage pattern. The array of existing business modules covers functionality such as Contact manage- ment, Lead Management, Project management, Calendar & To-Dos, Financial manage- ment, Invoicing and Tax management, Patient Record management, Hotel Room Plan & Reservation Plan. We can mix and match and fully customize these modules to meet your requirements or create completely new additional modules for your customers’ needs. ORBI’s application UX model has been designed by the award winning design agency Frog, with a focus on making the interoperability of the various Orblets as seamless as possible. What makes up the ORBI platform? ORBI solutions are typically based on a web portal, using Drupal for Content Manage- ment, User Management, Support & Ticketing, and Subscription and Payment Manage- ment. On top of Drupal, our team has deep expertise in integrating with 3rd party ser- vices such as Payment gateways, SMS Gateways, Internet & Social services. At the application layer, our Web and Mobile applications are developed on our own Framework using JavaScript, Sencha Ext JS & Touch, and Phone Gap, PHP and mySQL. We give you the option to host your application wherever it suits your needs: On-prem- ise, on an IaaS provider of your preference (e.g. Microsoft Azure), or our own ISO 27001 certified Data Center. Finally, our team provides web design and marketing services to help you boost the effectiveness of marketing your application to your target customer. B.2. moRE by SingularLogic - Sales Force Automation as a Service Through our extensive experience on the development of Business Applications (ERP, CRM, Retail, etc.) we have created “moRE”, a family of business mobile applications that automate mobile sales force processes. Leveraging cloud infrastructure and mobile technologies we offer an end to end, white label platform to accommodate the provi - sioning of subscription based Sales Force Automation solutions.
The offering consists of: a) moRE SFA Enterprise Application It’s the software that enables mobile workers to perform their everyday tasks, accessing all the information they need at the field and providing online feedback to the headquarters. Its’ available natively for android and iOS devices on smart - phone and the tablet form factor. Functionality included: ordering invoicing merchandising receivables collection route management reporting expenses CRM b) moRE SFA Operator Console Web based, Application Management Console through which the operator can manage the subscriptions and the provisioning process of the service to the enter - prises. Potential Clients: Telecom Operators, Software Vendors, System Integrators, Mobile terminal manufacturers Target Markets: SMEs, Large Enterprises B.3. Custom Mobile & Web Solutions SingularLogic is the “one stop shop” in Greece for major organizations in the private and public sector, for IT services with outstanding track record. We offer implementations of own and 3rd party enterprise software solutions as well as Business Application Con - sulting, Project Management, Custom Development, Customer IT Support and Out - sourcing Services.
a) OTE (Greek Telecom Incumbent): Web Portal & mobile app for the yellow pages service IT project concerning the implementation of the Central Portal for OTE (ww- w.ote.gr). The new site is completely redesigned and apart from the modern design and easy navigation, it incorporates a wide range of functionality, interoperating with all the individual backend systems of the Operator. Moreover SingularLogic has delivered the mobile application for the yellow pages service “11888” of OTE. The application which includes Geo-location functionality is available natively for android and iOS devices on smartphone and tablet form factor. b) Elections In Greece: Mobile technology for the transmission and the collec- tion of election results SingularLogic has been consistently working with the Greek Ministry of Interior since 1981 for the collection, processing and presentation of the National, Europe- an, Regional & Municipal election results. For the 2009 National elections, we developed “SRT” (Secure Results Transmission), a mobile solution for automating the collection and submission of election results from the various electoral offices. The (SRT) system drastically reduced the time needed to accurately collect the results from all over the country and significantly minimized the effort and the resources invested by the ministry.
C. Case Studies C.1. Orbi – e-invoicing for freelancers and small businesses Orbi.gr is our first implementation with the ORBI plat - form. It serves thousands of Greek Freelancers and Small Businesses with e-Invoicing and Work Management func - tionality (web & mobile) Features: Business Model: e-Invoicing & Tax preparation 30 day Free-Trial with 3 monthly sub- P&L management scriptions bundles based on expected Lite CRM & Contact Management usage Project Management Customer can upgrade or downgrade Time Management bundles anytime they need Payment: Credit/ Debit Card
C.2. Vodafone for doctors – Patient Record Management for Small Private Practices Implemented with Vodafone Greece, 4doctors is the modern way of organizing a private clinic in the most simple, fun and functional way. All the information always available from any device. Features: Business Model: Patient records management (history, Available to Vodafone subscribers only incidences-ICD 10, visits, attach- 30 day Free-Trial with monthly sub- ments) scription Appointments Reminders Payment: Integration with “ER”, Voda- Basic Financial Management fone’s global billing system - Billing e-Invoicing occurs on user’s Vodafone bill Role based Multiuser access
C.3. Vodafone for hotels – Property Management System for room rentals, lodges and small hotels Implemented with Vodafone Greece, Vodafoneforho- tels.gr is an online hotel and reservations management system with extensions to hotel back end systems, and soon to come online booking functionality. Features: Business Model: Reservations management Available to Vodafone subscribers only Room plan Current functionality is offered Free Hotel Availability Management Payment: Integration with “ER”, Hotel Set up Vodafone’s global billing system - Billing Hotel To- Do Management occurs on user’s Vodafone bill
C.4. Sales Force Automation as a Service with Vodafone GR Enables interaction of mobile devices with business's IT systems, in order to draw critical information and carry out on-line & off-line transactions / activities. The moRE Family leverages the benefits of mobile and cloud technologies. All required infrastructure is hosted by SingularLogic on a ISO 27000 certified Data Center which ensures seamless operation, security and data integrity. Features: Ordering - Invoicing Ex-Van Sales Merchandising Field Service Management Mobile CRM Reporting C.5. 11888 – Yellow Pages Service implementation on web & mobile for OTE (Greek Telco Incumbent) 11888 services now on your mobile device. The most comprehensive directory is now available in a convenient and modern application that can assist you to find whatever you are looking for. Using geocoded information, friendly search engine and rich content, this application will become your favorite tool for finding information on both White or Yellow Pages directory for the whole Greece.
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