SingularLogic Cloud and Mobile Offerings A. SingularLogic SA - - PDF document

SingularLogic Cloud and Mobile Offerings

SingularLogic is the leading Software Vendor in Greece with a customer base of 40.000 SMEs and a dynamic distribution network of 400 Business Partners nationwide. Ιt’s among the leading IT Solutions Integrators, serving more than 500 Large Enterprises with significant implementations on large and complex IT projects for the private and public sector. SingularLogic is actively involved in the development of cloud services and mobile applications, targeting SMEs, vertical segments, freelancers and consumers. Member of Marfin Investment Group, SingularLogic SA is based in Greece and operates

• A. SingularLogic SA

Speed up the development and time-to-market of cloud & mobile business applications for your customers with our turn key, white label solution. What is ORBI? ORBI by SingularLogic gives you unparalleled flexibility and speed in providing your cus- tomers with Cloud and Mobile business applications on any device (laptop, tablet, smartphone), via any provisioning method or business model (e.g. subscription, trial, etc.) you require. ORBI solutions are already being used by thousands of Greek freelancers and small businesses, and by Vodafone Greece for providing its subscribers with custom vertical cloud and mobile applications.

• B. Cloud and Mobile Offerings

B.1. ORBI by SingularLogic - Cloud Services & Mobile Apps Development Platform

What makes ORBI special? What makes ORBI unique is the “Orblets” notion. Orblets act as independent yet inter-

• perable functionality modules allowing us to customize the platform to the specific

needs of your target customer, by forming appropriate service bundles. Orblets also form the basis for providing access rights to different sets of functionality based on a user’s role or usage pattern. The array of existing business modules covers functionality such as Contact manage- ment, Lead Management, Project management, Calendar & To-Dos, Financial manage- ment, Invoicing and Tax management, Patient Record management, Hotel Room Plan & Reservation Plan. We can mix and match and fully customize these modules to meet your requirements or create completely new additional modules for your customers’ needs. ORBI’s application UX model has been designed by the award winning design agency Frog, with a focus on making the interoperability of the various Orblets as seamless as possible. What makes up the ORBI platform? ORBI solutions are typically based on a web portal, using Drupal for Content Manage- ment, User Management, Support & Ticketing, and Subscription and Payment Manage-

• ment. On top of Drupal, our team has deep expertise in integrating with 3rd party ser-

vices such as Payment gateways, SMS Gateways, Internet & Social services. At the application layer, our Web and Mobile applications are developed on our own Framework using JavaScript, Sencha Ext JS & Touch, and Phone Gap, PHP and mySQL. We give you the option to host your application wherever it suits your needs: On-prem- ise, on an IaaS provider of your preference (e.g. Microsoft Azure), or our own ISO 27001 certified Data Center. Finally, our team provides web design and marketing services to help you boost the effectiveness of marketing your application to your target customer. Through our extensive experience on the development of Business Applications (ERP, CRM, Retail, etc.) we have created “moRE”, a family of business mobile applications that automate mobile sales force processes. Leveraging cloud infrastructure and mobile technologies we offer an end to end, white label platform to accommodate the provi- sioning of subscription based Sales Force Automation solutions.

B.2. moRE by SingularLogic - Sales Force Automation as a Service

The offering consists of: a) moRE SFA Enterprise Application It’s the software that enables mobile workers to perform their everyday tasks, accessing all the information they need at the field and providing online feedback to the headquarters. Its’ available natively for android and iOS devices on smart- phone and the tablet form factor. Functionality included:

• rdering

invoicing merchandising receivables collection route management reporting expenses CRM b) moRE SFA Operator Console Web based, Application Management Console through which the operator can manage the subscriptions and the provisioning process of the service to the enter- prises. Potential Clients: Telecom Operators, Software Vendors, System Integrators, Mobile terminal manufacturers Target Markets: SMEs, Large Enterprises SingularLogic is the “one stop shop” in Greece for major organizations in the private and public sector, for IT services with outstanding track record. We offer implementations

• f own and 3rd party enterprise software solutions as well as Business Application Con-

sulting, Project Management, Custom Development, Customer IT Support and Out- sourcing Services.

B.3. Custom Mobile & Web Solutions

a) OTE (Greek Telecom Incumbent): Web Portal & mobile app for the yellow pages service IT project concerning the implementation of the Central Portal for OTE (ww- w.ote.gr). The new site is completely redesigned and apart from the modern design and easy navigation, it incorporates a wide range of functionality, interoperating with all the individual backend systems of the Operator. Moreover SingularLogic has delivered the mobile application for the yellow pages service “11888” of OTE. The application which includes Geo-location functionality is available natively for android and iOS devices on smartphone and tablet form factor. b) Elections In Greece: Mobile technology for the transmission and the collec- tion of election results SingularLogic has been consistently working with the Greek Ministry of Interior since 1981 for the collection, processing and presentation of the National, Europe- an, Regional & Municipal election results. For the 2009 National elections, we developed “SRT” (Secure Results Transmission), a mobile solution for automating the collection and submission of election results from the various electoral offices. The (SRT) system drastically reduced the time needed to accurately collect the results from all over the country and significantly minimized the effort and the resources invested by the ministry.

Features: e-Invoicing & Tax preparation P&L management Lite CRM & Contact Management Project Management Time Management Business Model: 30 day Free-Trial with 3 monthly sub- scriptions bundles based on expected usage Customer can upgrade or downgrade bundles anytime they need Payment: Credit/ Debit Card Orbi.gr is our first implementation with the ORBI plat-

• form. It serves thousands of Greek Freelancers and Small

Businesses with e-Invoicing and Work Management func- tionality (web & mobile)

• C. Case Studies

C.1. Orbi – e-invoicing for freelancers and small businesses

Features: Patient records management (history, incidences-ICD 10, visits, attach- ments) Appointments Reminders Basic Financial Management e-Invoicing Role based Multiuser access Business Model: Available to Vodafone subscribers only 30 day Free-Trial with monthly sub- scription Payment: Integration with “ER”, Voda- fone’s global billing system - Billing

• ccurs on user’s Vodafone bill

Implemented with Vodafone Greece, 4doctors is the modern way of organizing a private clinic in the most simple, fun and functional way. All the information always available from any device.

C.2. Vodafone for doctors – Patient Record Management for Small Private Practices

Features: Reservations management Room plan Hotel Availability Management Hotel Set up Hotel To- Do Management Business Model: Available to Vodafone subscribers only Current functionality is offered Free Payment: Integration with “ER”, Vodafone’s global billing system - Billing

• ccurs on user’s Vodafone bill

Implemented with Vodafone Greece, Vodafoneforho- tels.gr is an online hotel and reservations management system with extensions to hotel back end systems, and soon to come online booking functionality.

C.3. Vodafone for hotels – Property Management System for room rentals, lodges and small hotels

All required infrastructure is hosted by SingularLogic on a ISO 27000 certified Data Center which ensures seamless operation, security and data integrity. Enables interaction of mobile devices with business's IT systems, in order to draw critical information and carry

• ut on-line & off-line transactions / activities.

The moRE Family leverages the benefits of mobile and cloud technologies.

C.4. Sales Force Automation as a Service with Vodafone GR

Features: Ordering - Invoicing Ex-Van Sales Merchandising Field Service Management Mobile CRM Reporting 11888 services now on your mobile device. The most comprehensive directory is now available in a convenient and modern application that can assist you to find whatever you are looking for. Using geocoded information, friendly search engine and rich content, this application will become your favorite tool for finding information on both White or Yellow Pages directory for the whole Greece.

C.5. 11888 – Yellow Pages Service implementation on web & mobile for OTE (Greek Telco Incumbent)

Features: Offer a central contact point to the end user, instead of existing various vertical Por- tals Create a new income stream from advertisements, ‘sponsored’ content as well as ‘prime quality’ services to end users Increase sales through electronic shop and customer self-services Minimize development and maintenance costs by adopting and investing on a new portal technology platform, offering maximum integration, versatility in expansion and ease of content and application maintenance Create a new ‘service’ channel with OTE’s customers, improving communication,

• ffering advanced services and discriminate OTE from other Telcos

Directory Assistance Portal: Ask for a Professional Ask for a Resident Ask for an Advertisement Put your own Advertisement Locate Yourselft Ask Local Info Useful Info First Aid Help Shop in a Shop Promote your enterprise Social Media Connection E-Shop Mobile App Extension You can find as at the Greek Pavilion, Hall 8.1 (App Planet) - I49 www.singularlogic.eu https://twitter.com/SingularLogicCo http://www.linkedin.com/company/singularlogic

• D. Where you can find us