Simon Pepper – Head of Product – Tola Mobile Simon joined Tola Mobile in November 2016 and heads up the product ownership of the Tola platform, building on the existing wallet integrations in Africa and the introduction in Europe, under an UK issued e-money license.
Simon mon Pepp pper er Head of Product
mobile payments made simple ple
Tola Mobile Pay ‘ Pay by Mobile ’ & ‘Pay by SMS’
Tola Mobile Pay 1.0 • Launched in the UK – 1 st half of 2017 • Provides “Pay by Mobile” & “Pay by SMS” functionality for e -Money Transactions • Initially with limits of £30/day and £300/month for all networks • Expenditure tracking managed per service per day/week/month • Velocity management to limit service per day/week/month • Dynamic soft/hard Blacklisting by subscriber/service/merchant • E-Money Licence UK issued & Regulated by FCA • Passported to France, Germany, Netherlands & Ireland • Refunds • In-Channel Refunds with all networks that can be charged
Tola Mobile Pay • Straightforward APIs • No hosted pages, No redirection, No iFrames • No interruption to the Consumer journey on the merchant’s web-site • Transacted amount is variable • Easy for the Consumer to use • Just their Mobile phone number to make a purchase or directly from their phone • No PAN, Expiry date, CCV2, Billing Address and the digits of a password long forgotten or, worse, written down • And everyone has a mobile phone • Secure • No personal details are required or stored - important for the customer & merchant, re General Data Protection Regulation (GDPR) • No need for Tokenisation • The only payment method with ‘real - time’ authorisation, where the Consumer is validated and the payment authenticated within the payment mechanism process
Tola Mobile Pay • Easy to implement • 2 simple methods for the Web-developer to implement, supported by API & end-2-end testing and an on-boarding support team ‘Pay by Mobile’ and ‘Pay by SMS’ doesn’t come with hidden charges, fees or fines, nor involve • time consuming annual security audits & certification processes – the dreaded annual PCI DSS certification and assessment • Transparent Mobile Payments • After the purchase is complete, the Consumer gets an SMS from the Tola platform, not the Merchant • This immediately confirms what was spent, the amount and with whom. • The SMS contains a link to a secure portal, where the Consumer can see an on-line receipt for the transaction and if they register with the Portal, they can see ALL of their past transaction, search, order, print, and export them
PSD2 impact Introduction of PSD2 does NOT affect transactions under E-Money Licence • E-Money transactions are outside digital services and content exemption of PSD1 & exclusion of PSD2 from 13 th January 2018 • No requirement to register merchant or services for exclusion with FCA • Tola Mobile is already the licensed intermediary (Payment Acquirer) within the Payments value-chain • Separate licensed entity with the MNO holding the Billing relationship • E-Money transactions are outside of the spending limits imposed on MNOs under exclusion • For UK limit set at £40/transaction & £240/month for all services offered under the Network’s exclusion of PSD2 • Mandates 2-factor authentication on purchases • Limits acquisition of Billing identifier during payment process
Tola ‘Real - time’ 2 -factor authentication PIN N Loop proce rocess Each and every payment is authenticated by a ‘PIN SMS’ to the Consumer’s handset Confirms Merchant name & requested transaction amount prior to purchase Unique PIN per transaction, has expiry time after which transaction needs to be started over Merchant is unable to change the value of the requested transaction, once authorized through the PIN loop process Rece ceipt ipt not notifica ication tion Receipt SMS issued on every completed transaction, contains link to on-line receipt Only record of transaction for PAYG customers
Receipts and Tola Consumer Portal All E-Money related transactions are listed for all merchants Searchable by merchant, amount, date, product etc. Printable, Exportable Supports transactions on multiple devices • Current and past devices, within different regions Profile is enabled through verified Email address Merchant Support details included on on-line Receipt • Link is provided in the Notification SMS • Also in the Tola Consumer Portal Terms & Conditions for the transaction • • Support Telephone number • Support Email address • Support URL provided as an active link, <Click Here>
Tola Mobile Pay Demo
Tola Mobile Pay • Straightforward APIs • Easy for the Customer to use • Secure • Easy to implement • Transparent Mobile Payments
mobile payments made simple ple
Integrates Operator provisioned Mobile Wallets
Tola.wallet Overview In Africa, Tola is a mobile payments aggregator Tola is already connected to multiple wallets in multiple territories Experienced in working with and connecting with wallet • providers including mobile network operators in addition to standalone wallet providers Tola is designed for and currently has multiple clients connected • Clients connect via a robust, simple, secure and highly performant API • Connect once for access to multiple wallets in multiple territories Offline reconciliation feature: Tola has developed a robust solution for dealing with MNO outages minimizing the impact on Tola clients and their consumers In addition to mobile money, Tola’s API also enables clients to take credit card payments in a fully PCI-DSS complaint manner
Ceuta Melilla Tola.wallet Active now Tunisia Morocco Canary Islands In progress Live deploym yment nts Algeria Western Sahara Libya Egypt • Kenya Coming soon Cape Verde • Tanzania Mauritania Mali Niger Sudan Senegal Eritrea • Rwanda The Gambia Burkina Chad Djibouti Guinea-Bissau Faso Guinea • Ghana Benin Nigeria Sierra Leone Ivory Ethiopia Central Coast Ghana South Sudan • Mozambique African Republic Liberia Togo Cameroon Somalia Equatorial Guinea Inte tegr grat ation on Roadmap ap (for 2017/2018) Kenya Gabon São Tomé Rwanda and Príncipe Democratic Republic Burundi of • Kenya the Congo Seychelles Tanzania • Mozambique Comoros Angola • Uganda Mayotte Zambia (France) • DRC Madagascar Zimbabwe A global market worth Namibia Mauritius Botswana • Ghana $113.5 billion in 2015 Reunion (France) Swaziland • Malawi Growing to $635.0 billion by 2020 Lesotho • Zambia South Africa Growth of 41% CAGR
Integrates Operator provisioned Mobile Wallets
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