Session Goals Session Goals 1. Learn value of designing for the - - PDF document

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Desig Designin ing with with the User in the User in Mind / Mind / Session Session 1 1

Dani Dani Rick Ricker ert, Senior Business Analyst, Utah Dept of Human Services Mik Mike K Kenne nney, Executive Director, Kinnect Ohio Sean P Sean Pear arso son, Chief Information Officer, New Mexico Department of Human Services Tina R Tina Ruther therford, Deputy Director Franklin County (OH) Children’s Services Nico Nicole T Tecco cco Reece, eece, Chief Product Officer, Casebook PBC John John Sta Stavropolo lous, Product Director, Casebook PBC Jacq Jacque Gom Gombac ach, h, Founder & CEO, Captuva

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Session Goals Session Goals

• 1. Learn value of designing for the user
• 2. Become familiar with design techniques that will reduce risk in

technology projects

• 3. Learn repeatable, human-centered methods for problem

solving and validation to bring back home to your team(s)

• 4. You will fail today, you will fail fast, and you will learn even

faster so you can succeed big in the future!

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Wh Why? y?

• Cheap, fast, easy
• Avoid designing or coding solutions that might not work
• Validate fast, early, and often!

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Ho How? w?

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Break Int Break Into Groups Groups

• Break into groups
• 5-6 participants per group
• 1 facilitator
• Distribute materials

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Problem, Choose Problem, Choose

• Pr

Proble

• blem A

m A ○ Before a child enters into a child welfare system, what technology solutions can help provide preventative care and resources, to mitigate opioid related challenges?

• Pr

Proble

• blem B

m B ○ What technology solutions can help a child welfare worker managing an opioid-related case, find family members, and encourage families to participate in child placement?

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Pe Person, E Empathize

• Imagine how the person in question might encounter the

problem you chose

• Answer Handout questions

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Solution, Ideat Solution, Ideate

• How can we help solve the problem?
• Quickly brainstorm together
• What steps are involved?

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Risk Risk, Identify , Identify

• What part of your solution has the biggest chance of failure?
• How might you change the solution to make it less risky?

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Pro Prototype, Build ype, Build

• 1. Facilitators will distribute supplies
• 2. Build out each step of your solution
• 3. If your screen has a button, create a second screen that shows

what happens after that button is engaged

• 4. If you miss a step, you will have time later to add it during the

test

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Revie view Plan f Plan for Session 2 r Session 2

• Why Session Two Matters

○ Learn how to validate your Prototype ○ Learn where it fails ○ Learn how to fix it ○ Fast!

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Thank Y Thank You! u!

• We will see you after lunch for Session 2!