Service And Delivery BERNARD LORD Chief Executive Officer, Medavie - - PowerPoint PPT Presentation

▶

Feb 05, 2023 129 likes •296 views

Reshaping Healthcare Service And Delivery BERNARD LORD Chief Executive Officer, Medavie This presentation contains proprietary information belonging to Medavie and is not intended for distribution. | MEDAVIE RESHAPING HEALTHCARE SERVICE AND

SLIDE 1

Reshaping Healthcare Service And Delivery

BERNARD LORD Chief Executive Officer, Medavie

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 2

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

| $3.8+ BILLION

Annual claims administered

2.9+ MILLION COVERED

Providing health benefits to nearly 1 in 12 Canadians

2.4+ MILLION SERVED

Managing EMS services for nearly 1 in 15 Canadians

6,400+ PROFESSIONALS

Employed and managed

NATIONAL

Serving clients from coast-to-coast with operations in most provinces

1 MILLION+

Annual medical contacts with patients

Who We Are

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 3

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

To improve the wellbeing of f Canadians A leading health solutions partner Caring A Accountable R Responsive In Innovative C Community-minded

OUR MISSION OUR VISION WE EXCEL BY LIVING OUR VALUES

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 4

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

The Case for Change

In 2016-2O17,

4,800,000 people

reported that they did not have a regular health care provider 15.8% OF CANADIANS

11%

Year-over-year EMERGENCY DEPARTMENT WAIT TIMES INCREASED:

17%

In five years

Source: Statistics Canada, Primary Health Care Providers: https://www150.statcan.gc.ca/n1/pub/82-625-x/2017001/article/54863-eng.htm Canadian Institute for Health Information (CIHI), “Emergency department wait times in Canada continuing to rise”: https://www.cihi.ca/en/emergency-department-wait-times-in-canada-continuing-to-rise

9 out of 10

Left within 7.8 hours MOST PEOPLE DID NOT NEED TO BE ADMITTED:

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 5

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

Source: Statistics Canada, Census of Population, 1851 to 2016. Statistics Canada, Population Projections for Canada (2013 to 2063), Provinces and Territories (2013 to 2038), 91-520-X, for the data from 2017 to 2036. https://www12.statcan.gc.ca/census-recensement/2016/dp-pd/pyramid/pyramid.cfm?type=1&geo1=01

We Are Growing Older

Population Growth ONTARIO 18.2% 13.3% 60.7% 56.8% 2003-2018 2018-2033 (Forecast) 18.2% 13.9% 60.5% 54.0% 2003-2018 2018-2033 (Forecast) CANADA Total 65+ Total 65+ Total 65+ Total 65+

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 6

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

Source: Medavie Blue Cross claims data

We Are Living with More Chronic Illnesses

Medavie Blue Cross Chronic Illness Claim Trends

2 4 6 8 10 12 14 16 18

0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64

10 20 30 40 50 60 70

2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48 50 52 54 56 58 60 62 64

DIABETES CARDIOVASCULAR Incidents per 100 members Age Age

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 7

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

We Are Spending More

2018 Ontario 10.9% of GDP 2018 Canadian Average 11.3% of GDP %

Source: National Health Expenditure Database, 1975 to 2018, Canadian Institute for Health Information.

% % 8 10 12 1998 2003 2008 2013 2018 f $0 $2,000 $4,000 $6,000 $8,000 1998 2003 2008 2013 2018 f 2018 Ontario $6,538 2018 Canadian Average $6,839 HEALTH EXPENDITURE PER CAPITA (CURRENT DOLLARS) HEALTH EXPENDITURE AS PERCENTAGE OF GDP

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 8

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

We Are Spending More

Total Health Expenditures (Millions of Current Dollars)

Source: National Health Expenditure Database, 1975 to 2018, Canadian Institute for Health Information.

2018 Ontario $94,326 2018 Canada $253,478 $0 $25,000 $50,000 $75,000 $100,000 $125,000 $150,000 $175,000 $200,000 $225,000 $250,000 $275,000 1998 2003 2008 2013 2018 f

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 9

Paramedics Improving Patient Outcomes

Highly trained paramedics are reducing hospital admissions by delivering education and in-home care to patients who need it most.

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

| In Chatham-Kent, Ontario:

50%

reduction in Emergency Department visits for targeted complex patients. Across Nova Scotia:

80%

f patient needs addressed in

the home without requiring hospital visitation. COMMUNITY PARAMEDICINE PROGRAM RESULTS

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 10

Mobile Integrative Health

A mobile primary health centre that improves access to care and reduces the risk of emergency visits for people who are geographically, socially, economically

r culturally isolated.

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

4,500+

patients/year

40%+

f patients return

Staffed by nurse practitioners, community paramedics, and a facilitator.

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 11

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

Integrated, Collaborative Systems

Multiple previously independent ambulance

perations integrated into single, coordinated,

province-wide health services.

911 811

TeleHealth

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 12

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

A New Model for Primary Care Delivery

Bringing together New Brunswick’s primary health care providers into a single, collaborative system focused on providing quality, ongoing patient care

utside the hospital.

811

TeleHealth

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 13

Analyzing Trends and Opportunities

The information we learn from managing health benefits and programs can be used to identify the pain points in our system and implement solutions.

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

$907 $1,676 $974

Without Diabetes With Diabetes ANNUAL BENEFITS COST PER CLAIMANT (2018 Average) All Other Drugs and Benefits Diabetes Equipment and Supplies

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 14

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

Digital Health

Enabling better access to health information, self-service tools and education resources reduces Hallway Health Care, improves patient outcomes, and helps Canadians live better. To be updated for Ontario

Clinic Scheduler

Appointments

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 15

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY

Working Together

We all need to be part of the solution and coming together for an open dialogue to gain better insights from the Province will help to further define what collaboration could look like.

This presentation contains proprietary information belonging to Medavie and is not intended for distribution.

SLIDE 16

Thank You

MEDAVIE RESHAPING HEALTHCARE SERVICE AND DELIVERY