Self-employment, agency and gig working: (the truth) behind the - - PowerPoint PPT Presentation

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Self-employment, agency and gig working: (the truth) behind the - - PowerPoint PPT Presentation

Self-employment, agency and gig working: (the truth) behind the headlines Julia Kermode, Chief Executive Freelancer & Contractor Services Association 23% of the UK workforce is officially engaged in non- permanent employmentbut this may


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Self-employment, agency and gig working: (the truth) behind the headlines

Julia Kermode, Chief Executive Freelancer & Contractor Services Association

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23% of the UK workforce is officially engaged in non- permanent employment…but this may be the tip of the iceberg

7.3m 23%

Temporary Employees 1.61m Self-Employed (with 0 employees): 4.35m Zero Hours Contract Employees 0.91m Self-employed 2nd jobbers: c.0.45m

Source: FCSA analysis of ONS data

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ON SELF-EMPLOYMENT…

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Self-employment: there are two sides to ever story..

“(The) structural effect of rapidly rising incorporation and self- employment (which) further erodes revenues.” Chancellor “The UK has achieved a record high employment rate, partly supported by the growth in self-employment.” CBI

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..but it is true that self-employment has contributed significantly to recent workforce growth

Source: IFS Green Budget, 2017

“The proportion of people Pensions Committee “The proportion of people who are self-employed has been growing since the early 2000s and has accelerated in recent years. The ONS believes that substantial levels of self- employment are now a structural feature of the UK’s labour market.” House of Commons Work & Pensions Committee

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“There is no question – and Phillip Hammond said this in the Autumn Statement “There is no question – and Phillip Hammond said this in the Autumn Statement – that when self-employment rose that reduces the tax take to the Exchequer.” “There are reasons why that might be a good thing in terms of how those people are working, but it is clear to a certain extent what is actually going on is, people are creating forms of work for themselves, or businesses are creating forms of work, to try to avoid tax.”

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Treasury Select Committee: how big is the threat to the base for income tax and NICs from the changing patterns of working? CBI response..

“Receipts from National Insurance have been steady as a percentage of overall tax revenue.” CBI

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Treasury Select Committee: how big is the threat to the base for income tax and NICs from the changing patterns of working? CBI response..

“As a percentage of GDP, National Insurance receipts have been trending slowly upwards and are expected to increase from 6.1% in 2010-11 to 6.5% in 2021-22” CBI

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Treasury Select Committee: how big is the threat to the base for income tax and NICs from the changing patterns of working? CBI response..

“Income tax receipts have declined due to discretionary decisions by government.” “The growth in self- employment has occurred disproportionately in lower paid professions where income is mostly tax-free regardless of employment status.” actually been in decline.” “This suggests that although sectors associated with high- income “privileged” professions have grown most in percentage terms from a low base (Resolution Foundation suggestion), the income of the average self-employed people is modest and has actually been in decline.”

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To ‘pay less tax’ is rarely cited as the main reason for individuals pursuing self-employment – as evidenced by government’s own research

Source: BIS, Understanding Self-Employment, 2016

should “People should have choices about how they work, but those choices should not be driven primarily by differences in tax treatment” Spring Budget Vs

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The government’s concern is less about today and more about the future….

“While the number of self-employed people has risen, the number of self- employed people saving into a pension has fallen. The propensity of self- employed people to save in a pension has therefore fallen markedly( from 1.1m in 2002/3 to 500k in 2012/13).” House of Commons Work & Pensions Committee “Should self-employed people be required to enrol in a pension?” “Make it available to people who earn less than £10k, and use the technology that facilitates their payment (Platform? Bank?) to deduct it at source.”

Source: Resolution Foundation, The Self-employed and Pensions, 2015

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ON AGENCY WORKING…

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22% of agency spending is within the public sector: a controversial use of public funds?

12% / c. £3.7bn 10% / c.£3bn 78% / c.£23.7bn Non-clinical public sector Clinical public sector Private sector

Source: Crown Commercial Services

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NHS agency working: there are two sides to every story…

  • r
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NHSI efforts to contain agency cost are laudable, but not quite the full picture…

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…as the total contingent labour spend in the NHS = agency + staff bank + directly engaged temporary workers

  • Former agency placements are increasing being filled via internal staff

bank placements

  • The invoice value paid to agencies has been diminished by direct

engagement, resulting in margin only payment / lower apparent spend

Source: Barts NHS Trust, Board Papers ,March 2017

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“Agency working is only the symptom of a much larger, chronic problem around NHS staffing.” “Public education & health sector employees are ‘pushed’ rather than ‘pulled’ into agency working.” National Institute of Economic and Social Research “Public education & health sector employees are ‘pushed’ rather than ‘pulled’ into agency working.” National Institute of Economic and Social Research

7.3 3.7 4.7 3.3 2.0 1.2 1.6 0.7 1 2 3 4 5 6 7 8 April-June 2015 July-Sept 2015 Oct-Dec 2015 Jan-March 2016 April-June 2016 July-Sept 2016 Medical & Dental applicants per vacancy Nursing & Midwifery (registered) applicants per vacancy Nursing & Midwifery (registered) shortlist per vacancy Medical & Dental shortlist per vacancy

Source: FCSA analysis

  • f NHS

Digital data

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“There are still as many people as ever on agencies’ books. With the agency cap, the issue of money should, in theory, be taken away. But that still leaves flexibility, choice and work-life balance, all of which tip [employees] in the favour of agencies. If we are to compete, we have to deal with those other aspects.” NHS Employers Roundtable

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Or, you can just ban NHS staff from taking extra agency shifts, as NHS Improvement has done…

“We do not support this agency cap and we were not consulted” Royal College of Nursing

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54% 55% 61% 66% 70% 46% 45% 39% 34% 30%

200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 2010/11 2011/12 2012/13 2013/14 2014/15 Supply Teacher Insurance Direct Agency Maintained schools 2015/16 73% agency + 27% direct

Source: FCSA analysis of DfE data

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Fewer people are training to become teachers, more people are exiting the profession (notably, before retirement) and sickness absence levels are high

Source: DfE

In 2014-15, a total of 2.22 million days were lost to teachers’ sickness absence

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DfE: “We know that an increasing number of teachers want to be able to work flexibly “

8.6%

26.4% 42.0%

13.0%

Male PT teachers Males PT nationally Female PT teachers Females PT nationally Recently published guidance to schools on:

  • Part-time Working
  • Job Sharing
  • Compressed Hours
  • Suppressed Hours

Source: DfE

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“We have real concerns “We have real concerns about the growth in umbrella companies around the UK, which could lead to an avoidance

  • f basic employment rights

and tax obligations.” Frances O’Grady, General Secretary, TUC “What people don't realise is “What people don't realise is that these companies are simply mechanisms whereby workers are stripped of rights they would otherwise have and the taxman loses

  • ut on tax that would
  • therwise be collected."

Jolyon Maugham, QC “It's certainly clear that umbrella companies can be a big con for some workers.” Iain Wright, MP

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  • Key benefits of umbrella employment to the worker:

– Employment rights, including all statutory rights and benefits such as holiday pay, maternity, paternity, sick leave, pension etc. – Employment history whilst working on a contingent, multi-location basis (notably to support access to finance, housing/mortgages, etc.) – Joined up pay from fragmented working – Peace of mind that tax is paid appropriately, with no need to submit an annual self- assessment return to HMRC – Employee/HR support, in the unlikely event that an individual needs HR advice, such as a grievance case, as their employer the umbrella firm will have processes to support them – Ability to claim travel and subsistence expenses subject to status

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ON THE (NEW) GIG ECONOMY…

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The number of people in the UK workforce with a 2nd job has remained broadly static….

Q4 1992: 955k 3.8% of all in employment Q4 1995: 1,302k 5.0% of all in employment Q4 2016: 1,126k 3.5 % of all in employment 200 400 600 800 1,000 1,200 1,400 Total # workers with 2nd job

37% of all those with 2nd jobs were self-employed (with zero employees) in 2014

Source: FCSA analysis of ONS data

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Similarly, the average number of actual hours worked in that 2nd job has remained broadly static…

9.5 9.6 2 4 6 8 10 12 Average actual weekly hours of all workers with 2nd job

Source: FCSA analysis of ONS data

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But ONS data captures a maximum of two jobs…

  • As such, this legacy methodology will not accurately

capture the working practices of people who piece together numerous fragments of work in an attempt to generate a whole wage.

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Engagement practices in the 'Human Cloud’, notably those of the Online Staffing Platforms, are creating challenges for the whole ‘gig economy’

Source: SIA, Global Gig Economy

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Self-employment has become the engagement status of choice for the human cloud platforms (and related platform logistics providers) …..

50,000 SELF- EMPLOYED couriers + 4,500 PERM COVER drivers 40% have other income streams 33% < 4 hrs per day, 25% 4-6 hrs, 42% 6+

  • hrs. 25% just work

Sat/Sun Average 5 hrs per day 50,000 SELF- EMPLOYED couriers + 4,500 PERM COVER drivers 40% have other income streams 33% < 4 hrs per day, 25% 4-6 hrs, 42% 6+

  • hrs. 25% just work

Sat/Sun Average 5 hrs per day c.40,000 SELF- EMPLOYED drivers 25% have other income streams 25% < 10 hrs, 40% 10- 40 hrs, 25% >40hrs Average 30 hrs per week c.40,000 SELF- EMPLOYED drivers 25% have other income streams 25% < 10 hrs, 40% 10- 40 hrs, 25% >40hrs Average 30 hrs per week 15,000 SELF-EMPLOYED riders 85% have other income streams 60% work < 25 hrs per week Average 15 hrs per week 15,000 SELF-EMPLOYED riders 85% have other income streams 60% work < 25 hrs per week Average 15 hrs per week 19,000 perm + 20,000 seasonal SELF- EMPLOYED flex workers 60% have other income streams Average 2-4 hrs per day 19,000 perm + 20,000 seasonal SELF- EMPLOYED flex workers 60% have other income streams Average 2-4 hrs per day

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…and the entire gig economy (i.e. all forms of non- permanent employment) is now paying the price of scrutiny of the practices of a few

CHANGE

Work & Pensions Committee: Self- Employment & the Gig Economy Work & Pensions Committee: Self- Employment & the Gig Economy

BIES Strategy Committee: Legal & Tax Issues in Employment & Gig Economy BIES Strategy Committee: Legal & Tax Issues in Employment & Gig Economy Taylor Review of Modern Employment Working Practices Taylor Review of Modern Employment Working Practices

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THE GENERAL DIRECTION OF TRAVEL TOWARDS (LEGISLATIVE) CHANGE…

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The Spring Budget applied new rules for the self-employed across the whole gig economy, courtesy of Think Tank lobbying…..and then withdrew them…

  • Rise in Class 4 NICs from 9% to 10% in April 2018 (legislation delayed

until the Autumn, then abandoned)

  • A further rise in Class 4 NICS from 10% to 11% in April 2019 (legislation

delayed until the Autumn, then abandoned)

  • A reduction in the (recently diminished) tax-free allowance for Dividend

income from £5k to £2k in April 2018

  • The government will review the potential to extend maternity/paternity

rights to the self-employed.

“There will be no increase in NICs rates in this parliament.” Philip Hammond, Chancellor

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Spring Budget sentiment: “The difference in National Insurance Contributions is no longer justified by the difference in benefits entitlement”

“An address the disparities in this “An employee earning £32,000 will incur between him and his employer £6,170 of National Insurance Contributions. A self-employed person earning the equivalent amount will pay just £2,300 – significantly less than half as much. Historically, the differences in NICs between those in employment and the self-employed reflected differences in state pensions and contributory welfare benefits. But with the introduction of the new state pension, these differences have been very substantially

  • reduced. The most significant remaining area of difference is in relation to parental

benefits, and I can announce today that we will consult in the summer on options to address the disparities in this area.” Spring Budget

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Spring Budget sentiment : “Since 2016, SE workers now build up the same entitlement to the state pension as employees, a big pension boost to the self-employed”

You will need to have paid 35+ years of NICs in order to receive the state pension, and many self-employed people are not going be in this position - particularly the low earners that are exempt from NICS - therefore it is far from a level playing field. Furthermore, self- employed workers are not part of the new auto- enrolment model, so they cannot access the tax relief that is afforded to employees and funded by NICs under the new scheme. Remaining variances: 12 months) Remaining variances: * Statutory Maternity/Paternity/ Adoption / Shared Parental Pay

  • Contribution-based Job Seeker’s

Allowance * Universal Credit payment (NB: monitors SE profits monthly & adjusts UC accordingly + assumes SE will be making c.£12k profit (Minimum Income Floor (MIF)) after 12 months) OBR says ‘savings’ from the new UC MIF initiative = £1.5bn OBR says ‘savings’ from the new UC MIF initiative = £1.5bn

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But even if the SE were provided with access to Statutory Parental Pay, it would NOT be of equal benefit, as the demographics of the SE differ widely from Employees

Females = 47%

  • f total

workforce Females = 49%

  • f employed

workforce Females = 33%

  • f self-employed

workforce Females Working PT 47% of female employed workforce works PT 42% of total female workforce works PT 51% of female self- employed workforce works PT 27% of total workforce works PT Just 1% of men are

  • pting to

take paid parental leave 72% all employees (M&F) = 16- 49 56% SE (M&F) = 16-49

Source: FCSA analysis of ONS data and My Family Care / Women’s Business Council

Who takes parental leave? Of childbearing age

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The REAL NICs differential relates to the current absence of Employers’ NICs payments. From next week, however, new rules will impact the net pay of many public sector workers

For limited company contractors now classed as inside IR35, Crown Commercial Services For limited company contractors now classed as inside IR35, the agency will be expected to run a “deemed PAYE" scheme, deducting employer’s NI, employee’s NI, and tax from payments received from Trusts before remitting the remainder to the limited company…For the sake of clarity, the existing capped rates set out in the NHS Improvement Agency Rules (and therefore the charge rates on CCS approved frameworks) for limited company contractors and umbrella company workers are deemed to be inclusive of all pay and tax elements; no rate increases for limited company contractors are intended as a result of the changes in IR35 legislation. Crown Commercial Services FAQ: Will you be BBC remain neutral. FAQ: Will you be increasing rates to cover these additional costs? The BBC is committed to providing value for money to our licence fee payers and we are in a new Charter period for funding. We have to ensure that the overall costs to the BBC remain neutral.

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“There is no question that the growth of self- employment and incorporation is having a significant impact

  • n our revenues.”

He is concerned about businesses which “impose the expectations and

  • bligations of employees

but, by defining workers as self-employed, deny them their due rights”. The need for greater ‘Employee (Workforce?) Voice’ Equal ways of taxing labour. ‘Payroll Tax’? Making self-employment legitimate rather than a ‘grey economy.’ Shift responsibility for determining employment status to the employer, providing transparent, written particulars of engagement (incl. supply chain involved) ‘Worker’ status is useful, but needs a name change

Taylor: “I am being ambitious…I hope it might be seen as a turning point; the moment when public policy explicitly recognises that it is not just the quantity of work that matters but also its quality”

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BEIS: ”We don't have much time. We need to get on top of this situation rapidly”

Employers are trying to slot workers into the "least burdensome category” (between employees, workers & Self-Employed) Self-Employment in low- paid work is not deemed to be a positive choice for workers by contributors. Simplify employment status by removing Worker classification, levelling ‘worker’ entitlements up to those of ‘employees.’ Downgrading = a social policy (& EU law) issue Address the issue of the true freelancer, sourced for their personal skills who, therein, cannot meet the right of substitution clause. Suggested new two tier classification of Sole Trader and Freelancer. Suggestions of a general minimum floor of workers rights, regardless of employment status (probably including Auto-Enrolment), reducing the incentive to flip between models Burden of responsibility should be on the hiring

  • rganisation to ensure

that all in supply chain are appropriately engaged and rewarded.

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DWP: ”It’s a neat business model if you can get away with it”

Extensively exploring the work profile of those who work through on-line staffing platforms The key push is to extend Auto-Enrolment to the Self- Employed All remaining self- employed workers could be given greater benefits than they currently receive “Make it available to people who earn less than £10k, and use the technology that facilitates their payment (Platform? Bank? Agency?) to deduct it at source, and possible pay an employers’ contribution on top.” Trying to progress a stance that there are 2 types of SE working via human cloud * Those working regularly and close to full-time (should be employees) * Ad hoc workers likely to be piecing together multiple incomes Platform companies would be happy to give more but say current laws governing SE prohibit them from doing so, as it would compromise SE status

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Whilst 15% being outside Auto-Enrolment is troubling for the government, it may have little success by way

  • f opt-in if it extends it..

a) Because the majority of SE won’t have the disposable income b) Many SE already have other retirement funding plans in place

Source: Wealth & Assets Survey, Wave 3

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The FCSA’s message to government

“It would be foolhardy to make any further decisions around self- employment without understanding the full nuances of your self- employed workforce – and UK plc.’s current and future needs. Make self-employment like employment, but without the benefits, and self-employed will seek and/or challenge for employed status. The cost impact for UK plc. of such a move is in the region of 40%. This, coupled with the likely intensification of skills shortages due to Brexit, will cause many to consider offshoring jobs.”

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THE IMPLICATIONS FOR RECRUITERS..

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For the median recruiter, both YOY revenues and NFI are diminishing

11.8% 7.5% 4.2% 2.6%

  • 2.0%
  • 6.2%
  • 5.7%
  • 5.2%
  • 8.0%
  • 6.0%
  • 4.0%
  • 2.0%

0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016

NFI versus last year %

14.4% 8.0% 3.4%

  • 3.3%
  • 4.5%
  • 6.3%
  • 2.7%
  • 4.3%
  • 10.0%
  • 5.0%

0.0% 5.0% 10.0% 15.0% 20.0% Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016

Turnover versus last year %

Source: Recruitment Industry Benchmarking

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Facilitating access to an employed flexible workforce may be the industry’s future

With current political attitudes towards the facilitation and engagement of flexible workers, the recruitment industry may also need to consider this as a core element of the its own future.

Uber is one of the Gig Economy companies best placed to adapt if forced to treat its drivers like employees.” Arun Sandararajan, Professor at New York University

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Thank You

  • @JuliaKermode
  • @FCSA_org
  • julia.kermode@fcsa.org.uk