Scaling Outreach in Immigrant Communities Revolution English - Our - - PowerPoint PPT Presentation
Scaling Outreach in Immigrant Communities Revolution English - Our - - PowerPoint PPT Presentation
Scaling Outreach in Immigrant Communities Revolution English - Our Roots Who we are Our roots 2014-15: Labor & immigrant rights organizations came together to engage & mobilize a broad audience of immigrants Interviewed 500
2014-15: Labor & immigrant rights organizations came together to engage & mobilize a broad audience of immigrants
- Interviewed 500 immigrants
across U.S.
- English is #1 need among
- immigrants. 80% of those
interviewed said they want to improve their English.
- Piloted Revolution English at Los
Angeles Trade Tech College and San Francisco Community College
Our roots Who we are Revolution English - Our Roots
Technology immigrants are already actively using
- Immigrants are the most active users of
Messenger in the U.S. (49% more active than non-immigrants)
- 2/3 of smart phone users have FB Messenger
installed.
- No app to download!
Our roots Who we are
Revolution English - The Messenger Advantage
How we reach & engage with learners
- Learners sign up for free daily English
lessons on Messenger from a Facebook, or
- “Discover” tab in Messenger - often
Facebook’s #1 recommended education bot
- Every day, students receive engaging
content including flipcards, audio pronunciations, videos, and quizzes via Facebook Messenger
Our roots Who we are Revolution English on Facebook Messenger
Revolution English on Facebook Messenger
Scalability & High Engagement
- Over 1 million learners on Revolution English
(more than half are Spanish speakers)
- 35-40% open rates (compared to 6% universal
email open rates, even less for immigrants)
- Learners want immigrant & workers rights
content and resources (e.g. Know Your Rights information, DACA renewal, and family separation)
- We asked our learners three naturalization
pre-screening questions.
- 15% of our learners were pre-screened as
eligible for citizenship
- We estimate that we could make 200-300
referrals per day, to citizenship services. (up to 75,000-110,000 referrals per year) to citizenship services.
Case study I: Citizenship services outreach
- Acquired subscribers from English-learning
ad then asked them their occupation
- Nannies, caregivers and cleaners were sent a
specific message asking them to join NDWA for organizing & leadership development
- 80% click on cross-promotion
Case study II: Cross promotion with National Domestic Workers Alliance (NDWA)
1. Educated over 35,000 learners about their rights if stopped by ICE. 2. Asked learners to share information with their friends and family 3. Ran Facebook ads leading to Know Your Rights content
Case study III: Know your rights public education
- 2020 Census
- Public programs
- Voter registration
- Wage theft claims
- Citizenship
- And more!
The opportunity: drive outreach & participation
Strategy 1: Targeted & Tested Messages
It’s Viral Messenger is great for viral growth. Sharing is low-friction and seamlessly integrated with Facebook. Over 65% of PushBlack subscribers have signed up because of a friend.
- Interactive
- Community-specific
- Language-specific
- Trusted messengers
- Push Notifications
- 35%-40% open rates
- Link-outs to enrollment
pages at end of message
Strategy 2: Action Pushes
It’s Viral Messenger is great for viral growth. Sharing is low-friction and seamlessly integrated with Facebook. Over 65% of PushBlack subscribers have signed up because of a friend.
- Reminders come at the
end of lessons
- Pre-tested messages
- Ask learners to share
- Link-outs enrollment
pages at end of push
Lesson Example “push”
Strategy 3: Facebook Ad Campaigns
It’s Viral Messenger is great for viral growth. Sharing is low-friction and seamlessly integrated with Facebook. Over 65% of PushBlack subscribers have signed up because of a friend.
- New subscribers from ads receive most effective
messages and action pushes
- Trusted brands and influencers in immigrant
communities delivering education content
- Drive users to complete enrollment via links from
messages.