Scaling Outreach in Immigrant Communities Revolution English - Our - - PowerPoint PPT Presentation

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Scaling Outreach in Immigrant Communities Revolution English - Our - - PowerPoint PPT Presentation

Scaling Outreach in Immigrant Communities Revolution English - Our Roots Who we are Our roots 2014-15: Labor & immigrant rights organizations came together to engage & mobilize a broad audience of immigrants Interviewed 500


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Scaling Outreach in Immigrant Communities

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2014-15: Labor & immigrant rights organizations came together to engage & mobilize a broad audience of immigrants

  • Interviewed 500 immigrants

across U.S.

  • English is #1 need among
  • immigrants. 80% of those

interviewed said they want to improve their English.

  • Piloted Revolution English at Los

Angeles Trade Tech College and San Francisco Community College

Our roots Who we are Revolution English - Our Roots

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Technology immigrants are already actively using

  • Immigrants are the most active users of

Messenger in the U.S. (49% more active than non-immigrants)

  • 2/3 of smart phone users have FB Messenger

installed.

  • No app to download!

Our roots Who we are

Revolution English - The Messenger Advantage

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How we reach & engage with learners

  • Learners sign up for free daily English

lessons on Messenger from a Facebook, or

  • “Discover” tab in Messenger - often

Facebook’s #1 recommended education bot

  • Every day, students receive engaging

content including flipcards, audio pronunciations, videos, and quizzes via Facebook Messenger

Our roots Who we are Revolution English on Facebook Messenger

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Revolution English on Facebook Messenger

Scalability & High Engagement

  • Over 1 million learners on Revolution English

(more than half are Spanish speakers)

  • 35-40% open rates (compared to 6% universal

email open rates, even less for immigrants)

  • Learners want immigrant & workers rights

content and resources (e.g. Know Your Rights information, DACA renewal, and family separation)

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  • We asked our learners three naturalization

pre-screening questions.

  • 15% of our learners were pre-screened as

eligible for citizenship

  • We estimate that we could make 200-300

referrals per day, to citizenship services. (up to 75,000-110,000 referrals per year) to citizenship services.

Case study I: Citizenship services outreach

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  • Acquired subscribers from English-learning

ad then asked them their occupation

  • Nannies, caregivers and cleaners were sent a

specific message asking them to join NDWA for organizing & leadership development

  • 80% click on cross-promotion

Case study II: Cross promotion with National Domestic Workers Alliance (NDWA)

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1. Educated over 35,000 learners about their rights if stopped by ICE. 2. Asked learners to share information with their friends and family 3. Ran Facebook ads leading to Know Your Rights content

Case study III: Know your rights public education

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  • 2020 Census
  • Public programs
  • Voter registration
  • Wage theft claims
  • Citizenship
  • And more!

The opportunity: drive outreach & participation

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Strategy 1: Targeted & Tested Messages

It’s Viral Messenger is great for viral growth. Sharing is low-friction and seamlessly integrated with Facebook. Over 65% of PushBlack subscribers have signed up because of a friend.

  • Interactive
  • Community-specific
  • Language-specific
  • Trusted messengers
  • Push Notifications
  • 35%-40% open rates
  • Link-outs to enrollment

pages at end of message

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Strategy 2: Action Pushes

It’s Viral Messenger is great for viral growth. Sharing is low-friction and seamlessly integrated with Facebook. Over 65% of PushBlack subscribers have signed up because of a friend.

  • Reminders come at the

end of lessons

  • Pre-tested messages
  • Ask learners to share
  • Link-outs enrollment

pages at end of push

Lesson Example “push”

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Strategy 3: Facebook Ad Campaigns

It’s Viral Messenger is great for viral growth. Sharing is low-friction and seamlessly integrated with Facebook. Over 65% of PushBlack subscribers have signed up because of a friend.

  • New subscribers from ads receive most effective

messages and action pushes

  • Trusted brands and influencers in immigrant

communities delivering education content

  • Drive users to complete enrollment via links from

messages.