SANTA CLARA COUNTY BEHAVIORAL HEALTH SERVICES MOBIL ILE C CRIS - PowerPoint PPT Presentation

SANTA CLARA COUNTY BEHAVIORAL HEALTH SERVICES MOBIL ILE C CRIS RISIS IS RE RESPONSE T TEAM ( (MCRT) Amy Hayes LCSW Bradley Carson MA, ASW Program Manager Psychiatric Social Worker I MCRT and IHOT MCRT

The Mission of the MCRT Program  Th The missi ssion- to provide effective and compassionate crisis intervention to individuals who are experiencing mental illness and crisis, as well as reduce hospitalizations and unnecessary incarcerations whenever it is possible .  MCR CRT’ T’s goal oal- to assist individuals and their families to de-escalate the crisis, connect them safely to mental health services and other appropriate services to reduce risks to self/others, increase public safety, increase outreach and engagement services, and provide necessary resources.

MCRT Services:  Services:  Crisis screening  Crisis assessment  Crisis intervention  Verbal de-escalation  Linkage/referral and resources

MCRT: Who is MCRT?  The Mobile Crisis Response Team (MCRT) consist of culturally competent, trained clinicians in crisis intervention and who utilize best practice approaches to intervene with adult individuals in the community who are experiencing an acute mental health crisis event.  MCRT Clinician’s partner with Law Enforcement agencies within Santa Clara County to deliver compassionate and effective care for those in crisis. Teams of clinicians are staffed throughout Santa Clara County.  Staffing: LCSW, ASW, LMFT, AMFT, Law Enforcement Liaison

MCRT: Hours of Operation  Hours of Operation: Monday – Friday 8AM-8PM  How to access MCRT: 1-800-704-0900.  English: Press Option #1, then Option #2  Spanish: Press Option#2, then Option #2  Vietnamese: Press Option #3, then Option #2  Area Served : Everywhere in Santa Clara County  Available Language s: English, Spanish, Vietnamese. Other languages available through the Language Line.  When to call MCRT : When someone is experiencing a mental health crisis, or when someone may be suicidal and require a psychiatric evaluation for treatment purpose.

What is an: Acute mental health Crisis?  Clients are evaluated for a potential 5150 hold  Based on their current presentation  actively Suicidal or self harming  actively Homicidal or have a plan to harm others  “Gravely Disabled”  Unable to meet their basic needs of Food, Shelter, Clothing, Self care due to their MH  Not oriented to self, place and task, unable to advocate for themselves

Partnering with Law Enforcement  Consulting to help care for vulnerable populations.  Assess and communicate client needs to Law enforcement  Ensuring safety of Clinicians and community and Family members  Collaborate with Law enforcement and County services to meet client’s needs.

Meeting client’s Needs  Connect with Community resources (Sobering center, Crisis stabilization unit, Black bird house)  Major points of service linkage (MHUC, EPS, IHOT)  Coordinating with current MH providers  Non-urgent calls to safety check high utilizers  Crisis negotiations/ hostage negotiations/disaster response

QUESTION & ANSWER  Anyone in your community who is currently underserved?  Can you think of a time your clients could have benefited from MCRT?

Measurable impact  #calls by City  #holds written in 2018  Relevant data to who we are presenting to