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Room Project Adopt a Highway Project "Adopt-A-Highway offers - PowerPoint PPT Presentation

Adopt a Room Project Adopt a Highway Project "Adopt-A-Highway offers Pennsylvania citizens the opportunity to show their pride in our beautiful state by caring for the environment. We all know that a more attractive Pennsylvania is


  1. Adopt a Room Project

  2. Adopt a Highway Project  "Adopt-A-Highway offers Pennsylvania citizens the opportunity to show their pride in our beautiful state by caring for the environment. We all know that a more attractive Pennsylvania is more attractive to our tourists and to businesses." -- Tom Ridge, Governor

  3. The Same is True in Healthcare Environments .  Do Appealing Hospital Rooms Increase Patient Evaluations of Physicians, Nurses, and Hospital Services? - Swan, John E.; Richardson, Lynne D.; Hutton, James D.  Patient- friendly hospital environments: exploring the patients’ perspective  Calbert H. Douglas BSC MSC PhD

  4. This Room Belongs To Me  January 14, 2013- official start date  Two month lead up events Oct- January  Unit meetings  PPC  All staff on 5A were assigned a room  Addition of patient room signs to be laminated and hung on bulletin boards.

  5. Rounds  Introduce yourself to patient and explain that it is our goal to make their stay as pleasant an experience as possible.  Let them know you will be tidying up their room and ask if there is anything they need.  Eyeball the room for dirty linen, overflowing garbage cans, excess garbage (i.e. tray tables etc.) and remove, dispose of it.  While in room, check to see that whiteboard is completed and appropriate.  Thank patient/family for choosing our hospital and floor to provide their care.  Meet with assigned nurse regarding condition of room. If whiteboard needs updated, it is the responsibility of the assigned nurse to make sure it is up to date.

  6. Overall Top Box Scores Inpatient - 5A UPMC St. Margaret Standard Scores Nov '12 Dec '12 Jan '13 Feb '13 Score n Score n Score n Score n Overall 51.0 ▼ 21 43.9 ▼ 22 70.2 ▲ 7 - 0 Admission 60.7 ▼ 15 32.4 ▼ 20 30.0 ▼ 5 - - Room 39.6 ▼ 19 19.4 ▼ 21 37.1 ▲ 7 - - Meals 56.4 ▼ 19 35.6 ▼ 20 66.7 ▲ 7 - - Nurses 55.8 ▼ 19 51.2 ▼ 21 81.0 ▲ 7 - - Tests and Treatments 41.7 ▼ 19 40.2 ▼ 21 75.0 ▲ 7 - - Visitors and Family 56.8 ▼ 19 52.4 ▼ 21 85.7 ▲ 7 - - Physician 66.3 ▼ 19 58.1 ▼ 21 80.0 ▲ 7 - - Discharge 39.3 ▼ 21 54.0 ▲ 22 71.4 ▲ 7 - - Personal Issues 39.8 ▼ 18 36.6 ▼ 21 71.0 ▲ 7 - - 62.3 ▼ 58.5 ▼ 90.5 ▲ Overall Assessment 18 22 7 - - Displayed by Discharged Date As of Feb 18, 2013

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