Room Project Adopt a Highway Project "Adopt-A-Highway offers - - PowerPoint PPT Presentation

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Room Project Adopt a Highway Project "Adopt-A-Highway offers - - PowerPoint PPT Presentation

Adopt a Room Project Adopt a Highway Project "Adopt-A-Highway offers Pennsylvania citizens the opportunity to show their pride in our beautiful state by caring for the environment. We all know that a more attractive Pennsylvania is


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SLIDE 1

Adopt a Room Project

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SLIDE 2

Adopt a Highway Project

 "Adopt-A-Highway offers Pennsylvania citizens the

  • pportunity to show their pride in our beautiful

state by caring for the environment. We all know that a more attractive Pennsylvania is more attractive to our tourists and to businesses."

  • - Tom Ridge, Governor
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SLIDE 3

The Same is True in Healthcare Environments.

 Do Appealing Hospital Rooms Increase Patient Evaluations of Physicians, Nurses, and Hospital Services?

  • Swan, John E.; Richardson, Lynne D.; Hutton,

James D.

 Patient-friendly hospital environments: exploring the patients’ perspective

Calbert H. Douglas BSC MSC PhD

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SLIDE 4

This Room Belongs To Me

 January 14, 2013- official start date

 Two month lead up events Oct- January

 Unit meetings  PPC

 All staff on 5A were assigned a room  Addition of patient room signs to be laminated and hung

  • n bulletin boards.
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SLIDE 5

Rounds

 Introduce yourself to patient and explain that it is our goal to make their stay as pleasant an experience as possible.  Let them know you will be tidying up their room and ask if there is anything they need.  Eyeball the room for dirty linen, overflowing garbage cans, excess garbage (i.e. tray tables etc.) and remove, dispose of it.  While in room, check to see that whiteboard is completed and appropriate.  Thank patient/family for choosing our hospital and floor to provide their care.  Meet with assigned nurse regarding condition of room. If whiteboard needs updated, it is the responsibility of the assigned nurse to make sure it is up to date.

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SLIDE 6

Overall Top Box Scores Inpatient - 5A

UPMC St. Margaret

Displayed by Discharged Date As of Feb 18, 2013 Standard Scores Nov '12 Dec '12 Jan '13 Feb '13 Score n Score n Score n Score n Overall 51.0 ▼ 21 43.9 ▼ 22 70.2 ▲ 7

  • Admission

60.7 ▼ 15 32.4 ▼ 20 30.0 ▼ 5

  • Room

39.6 ▼ 19 19.4 ▼ 21 37.1 ▲ 7

  • Meals

56.4 ▼ 19 35.6 ▼ 20 66.7 ▲ 7

  • Nurses

55.8 ▼ 19 51.2 ▼ 21 81.0 ▲ 7

  • Tests and Treatments

41.7 ▼ 19 40.2 ▼ 21 75.0 ▲ 7

  • Visitors and Family

56.8 ▼ 19 52.4 ▼ 21 85.7 ▲ 7

  • Physician

66.3 ▼ 19 58.1 ▼ 21 80.0 ▲ 7

  • Discharge

39.3 ▼ 21 54.0 ▲ 22 71.4 ▲ 7

  • Personal Issues

39.8 ▼ 18 36.6 ▼ 21 71.0 ▲ 7

  • Overall Assessment

62.3 ▼ 18 58.5 ▼ 22 90.5 ▲ 7