SLIDE 1
Q4 2019 Restated Q4 2018 Change % 2019 Restated 2018 Change % Revenue and profitability Revenue, EUR million 774.9 683.4 13.4 3,097.7 2,836.1 9.2 Comparable operating result, EUR million 31.2 26.5 17.5 162.8 218.4
- 25.4
Comparable operating result, % of revenue 4.0 3.9 0.1 %-p 5.3 7.7
- 2.4 %-p
Operating result, EUR million 34.7 73.1
- 52.5
160.0 256.3
- 37.6
Comparable EBITDA, % of revenue 15.6 15.2 0.3 %-p 15.8 18.1
- 2.3 %-p
Earnings per share (EPS), EUR 0.17 0.24
- 29.5
0.49 0.70
- 30.3
Unit revenue per available seat kilometre (RASK), cents/ASK 6.69 6.53 2.5 6.56 6.69
- 1.9
RASK at constant currency, cents/ASK 6.65 6.53 1.8 6.53 6.69
- 2.4
Unit revenue per revenue passenger kilometre (yield), cents/RPK 6.73 6.59 2.1 6.44 6.48
- 0.7
Unit cost per available seat kilometre (CASK), cents/ASK 6.42 6.27 2.3 6.22 6.18 0.7 CASK excluding fuel, cents/ASK 4.94 4.88 1.1 4.76 4.81
- 0.9
CASK excluding fuel at constant currency, cents/ASK 4.95 4.88 1.3 4.75 4.81
- 1.2
Capital structure Equity ratio, % 24.9 23.3 1.6 %-p Gearing, % 64.3 76.9
- 12.7 %-p
Interest-bearing net debt, EUR million 621.0 706.7
- 12.1
Interest-bearing net debt / Comparable EBITDA, LTM 1.3 1.4
- 0.1 %-p
Gross capital expenditure, EUR million 80.7 252.4
- 68.0
443.8 474.0
- 6.4
Return on capital employed (ROCE), LTM, % 6.3 9.3
- 3.1 %-p
Growth and traffic Passengers, 1,000 3,504 3,155 11.0 14,650 13,281 10.3 Ancillary revenue, EUR million 44.6 39.2 13.6 176.2 160.8 9.5 Ancillary revenue per passenger (PAX) 12.72 12.42 2.3 12.03 12.11
- 0.7
Flights, number 32,301 31,089 3.9 131,186 125,848 4.2 Available seat kilometres (ASK), million 11,587 10,473 10.6 47,188 42,386 11.3 Revenue passenger kilometres (RPK), million 9,151 8,055 13.6 38,534 34,660 11.2 Passenger load factor (PLF), % 79.0 76.9 2.1 %-p 81.7 81.8
- 0.1 %-p
Fuel consumption, tonnes 275,324 254,193 8.3 1,132,219 1,031,125 9.8 CO2 emissions, tonnes/ASK 0.0748 0.0765
- 2.1
0.0756 0.0766
- 1.4
CO2 emissions, tonnes/RTK 0.7872 0.7991
- 1.5
0.7853 0.7917
- 0.8
Customer Experience Net Promoter Score * 41 45
- 9.8
38 47
- 17.7
Arrival punctuality, % 83.2 78.9 4.4 %-p 79.3 79.7
- 0.4 %-p
People Experience Average number of employees 6,772 6,422 5.4 6,771 6,360 6.5 WeTogether@Finnair Personnel Experience overall grade 3.66 3.77
- 2.9
3.66 3.77
- 2.9
Absences due to illness, % 4.58 3.89 0.69 %-p 4.62 4.24 0.38 %-p LTIF (Lost-time injury frequency) 6.2 10.6
- 41.5
9.6 11.7
- 17.9
Attrition rate, LTM, % 3.8 3.3 0.5 %-p Transformation Share of digital direct ticket sales, % ** 27.6 25.0 2.6 %-p 25.9 23.9 2.0 %-p Share of digital direct ancillary sales, % ** 47.8 56.2
- 8.4 %-p
50.1 55.1
- 5.0 %-p