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REINVENTING RETAIL David Rosenberg CEO Prime Automotive Group OVERVIEW: Looking back 10 years Disrupters are on the way Solution and Ideas Financial Changes 2009 vs. 2018 Data Set: Toyota Boston Region 5 New England


  1. REINVENTING RETAIL David Rosenberg CEO Prime Automotive Group

  2. OVERVIEW: • Looking back 10 years • Disrupters are on the way • Solution and Ideas

  3. Financial Changes – 2009 vs. 2018 • Data Set: • Toyota Boston Region • 5 New England States (ME, VT, NH, RI, MA) • 71 Dealers – 100,000 Sales - $1.5mm avg. net profit • 2009 Average Dealer Financial Performance vs 2018

  4. Key Expenses Analysis New Vehicle Dept. (% of GP):* Expense 2009 2018 % Change Sales Comp 21% 33% 57% Supervision Comp 14% 21% 50% F/I Commmissions 6% 16% 166% Clerical Salaries 3% 7% 133% Salaries & Wages 5% 8% 3% TOTALS 49% 85% 73%

  5. Departmental Gross Profit Contribution: Dept. 2009 2018 % Diff New Vehicle 30% 20% -33% Used Vehicle 21% 24% +14% Service 29% 34% +16% Parts 18% 20% +11% Net Adds $579,803 $1,785,566 +207%

  6. GROSS PROFIT CHANGES 2009 vs. 2018 Gross Profit $1,600 $1,488 - 35% +70% $1,200 $1,035 $1,014 $972 $800 - 76% $598 $400 $246 $0 NEW CAR USED CAR F/I 2009 2018

  7. SEISMIC CHANGES COMING

  8. Disruptors/Challenges Carvana • Short Term fair.com Rising shift.com Franchise Failures? Costs Flat or Interest Rate New Gross Margin Shrinking Increases Compression Competitors SAAR “New Teslas”

  9. Seismic Changes … • Mid-Term New Effects of Competition Effects of Cost B.E.V from Social Media Containment Ride Sharing

  10. 10 Seismic Changes … • Long Term Autonomous Ride Sharing BEV – Loss Vehicles fleets make of Fixed Ops effect on up majority of Gross Profit SAAR sales

  11. SOLUTIONS • Car Dealers are Resilient

  12. Potential Solutions • Mature Industry – Low Cost Producer Wins • Utilization of technology to reduce costs • Eliminating cost of sale (F/I Manager) • Economies of Scale • Advertising • Financing • Support Functions

  13. Potential Solutions (cont’d) • New Revenue Models/Cost Savings • Subscription Services • Vertical Integration, i.e. parts distribution, tire distribution, financing • Overcoming Traditional Franchise Facility Models • Small local service shops and showrooms • Centralized Distribution Center • Improved OEM distribution (reduce holding costs)

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