Regional Business Forum Thursday 11 May 2017 Serving & - - PowerPoint PPT Presentation

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Regional Business Forum Thursday 11 May 2017 Serving & - - PowerPoint PPT Presentation

Welcome to the EDA Scottish Section Regional Business Forum Thursday 11 May 2017 Serving & representing the UKs electrical wholesale sector Enhancing business performance through: Networking Events Education & Training


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Welcome to the EDA Scottish Section Regional Business Forum

Thursday 11 May 2017

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Serving & representing the UK’s electrical wholesale sector

Enhancing business performance through:

  • Networking Events
  • Education & Training
  • Business Advice & Information
  • Initiatives, Campaigns & Projects
  • Recognition,

Visibility & Exposure

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Welcome & Introductions Glyn Prestwood Commerical Director Edmundson Electrical & EDA Board Member

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Today you’ll hear from

  • 1. Cables & the CPR

Martin Boorman, UK Sales Manager, Prysmian Group

  • 2. EDA Update

Margaret Fitzsimons, EDA Director Simone Fonseca, EDA Education & Training Manager Kristian Van Rensburg, Stearn Electric and Chair of the EDA Scottish Section & EDA Education & Training Award Winner 2017 Anne Vessey, EDA Head of Marketing & Communications Refreshment Break

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Today you’ll hear from

  • 3. Connected Lighting and the Internet of

Things (IoT): Revenue opportunities Craig Allan, New Business Development Implementation Manager – UK, Feilo Sylvania

  • 4. Landlord Safety Checks & 18th Edition Wiring Regulations – what you need to know

Dave Forrester, Head of Technical Services, SELECT Round up and final questions/comments Your feedback

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An estimated 20% of cable products in the supply chain are non-approved, unsafe or counterfeit: what’s the impact

  • n the wholesaler and what difference

will CPR make?

Martin Boorman UK Sales Manager, Prysmian Group

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EDA Update Margaret Fitzsimons EDA Director

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EDA Update

  • Latest changes at the EDA
  • Member Survey 2016
  • Introducing ETIM-UK
  • Education & Training Update
  • Marketing & Communications Update

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Introducing the EDA Team

David Bate ETIM Project Manager Simone Fonseca Education & Training Manager Lucy Marks, Marketing & Events Executive Anne Vessey Head of Marketing & Communications Margaret Fitzsimons EDA Director

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  • Recent growth
  • Jan 2016: 50 new AWEBB members
  • Jan 2017: 73 IBA members
  • >£4.0 Billion Turnover
  • Represents 75 - 80% of market
  • 3 National Chains: CEF, Edmundson Electrical, Rexel UK
  • 4 Buying Groups: ANEW, AWEBB, FEGIME, IBA
  • 8 Independents
  • 1,800 wholesaler branches
  • 25,000 employees

EDA Membership Growth: 229

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Affiliated Membership Growth: 69

8 11 19 23 27 29 32 38 43 45 48 49 54 54 55 59 63 68 69 10 20 30 40 50 60 70 80 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

EDA Affiliate Membership 1999 - May 2017

14 new affiliated members between 2015 & Jan 2017

  • Ansell Lighting
  • Atlantic Heating
  • Aurora Lighting
  • B.E.G.
  • BT Cables
  • Carl Kammerling Intl (CK T
  • ols)
  • Contactum
  • Integral LED
  • Kosnic Ltd
  • Lewden
  • NVC Lighting
  • T

ermination T echnology

  • Triton Showers
  • Wiska UK Ltd

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EDA Board of Management: March 2017

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Dan Poole

Phase Electrical Distributors Ltd

Andrew Johnson

Vice President Lincs Electrical Wholesalers Ltd

Glyn Prestwood

Edmundson Electrical Ltd

Bob Robertson

R & B STAR (Electrical Wholesalers) Ltd

David Schofield

Stearn Electric Co. Ltd

Alan Dunnet

Holland House Electrical Co.

Dave Huggin

E.D.S. Electrical

Chris Gibson

Rexel UK Ltd

Chris Ashworth

City Electrical Factors Ltd

Simon Barkes

EDA President & Chairman March 2017 - 2019

Margaret Fitzsimons

EDA Director

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Informing the EDA’s short, medium and long-term direction

EDA Board Strategy Day December 2015

Key themes emerged

  • Improved communications
  • Training
  • Digitisation & product data
  • Market intelligence
  • Information & technology hub
  • Greater industry voice
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Background and Methodology

Consultation with long-standing affiliated members to inform questionnaire

  • Internet / multichannel distribution
  • Rationalisation of number of outlets
  • EDI
  • Pricing
  • Wholesaler services / added value
  • Consolidation of supply
  • Loyalty / integrity of trading policy
  • Product data standards - BIM
  • Recruitment and training of staff
  • New Product Technology
  • Marketing / Communications / Social media
  • Shortening Product life cycle / product
  • bsolescence
  • Industry working together
  • Product Quality / importation
  • Shared Sales information
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  • Questionnaire developed with broad categories for launch Summer 2016
  • Unprompted concerns
  • Prompted responses, ranking from Threat (-5 to 0 ) to Opportunity (0 - +5)
  • Technology of Selling
  • Supply Side Issues
  • Sales Side Issues
  • Sales Staff Issues
  • Distributor/Manufacturer Benefits
  • Combination of online and telephone
  • 209 individual responses : 58 Wholesaler organisations : 30 manufacturers

Background and methodology

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Members’ Greatest Business Concerns (wholesalers unprompted)

GROWTH OF ONLINE SALES

  • Growth of competition from on-line sales and erosion of

margin

  • Growth of online sales platforms
  • Internet
  • Internet + unrealistic pricing e.g. extremely low margin

sales

  • Internet pricing
  • Internet Purchasing, DIY Stores targeting Trade
  • Internet Sales
  • Internet selling via Amazon etc.
  • Internet Trade and more suppliers going direct to the End

Users

  • Internet traders
  • Online competition
  • Online pricing and online proliferation
  • Online sales platforms growth like Amazon
  • Online sales platforms like Amazon. They are threat to

every business in the UK. They don't pay tax and allow drop shipping

  • Payment and online pricing
  • New Web Based business coming to market
  • My greatest concern is not having a online sales channel
  • The rise of unrecognised internet retailers
  • Threat from internet retailers/sheds
  • New competitors, ecommerce and non-electrical delivery

methods

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Members’ greatest business concerns (unprompted)

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Technology of Selling

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Building Information Modelling (BIM)

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Key Findings

  • Wholesaler and Manufacturer have similar concerns
  • Developing online sales, supported by EDI, is an opportunity
  • Not acting will make it a serious threat
  • Building Information Modelling (BIM)
  • Need to facilitate understanding
  • Help those who wish to adopt
  • Help demonstrate lifetime value and deliver product data
  • Response strategy for low cost imports demonstrating the benefit of value

required

  • Staff can be an important differentiator

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  • Training & Education
  • Improved Communication
  • Digitisation & Product Data

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ETIM Enhancing digital data and its use in the UK electrical installation supply chain

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Digital Transformation B2B eCommerce (£700bn) is double B2C 89% of B2B research uses Internet 5.5 million new “things” connected to Internet daily 2016 – digital tipping point for sales via mobile devices.

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Digital Transformation – Government ‘encouragement’

McKinsey Global Institute analysis identified construction as least digitised of all industry sectors

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Structured and classified Product Data is key! EDA role to encourage and facilitate digitisation within the wholesale channel

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Flow of Products and Product Data

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UK Data situation - manufacturers

  • Majority of EDA affiliates >1,000 – 10,000 SKUs
  • ‘Containerised’ data
  • 93% of manufacturers see an increased need for digital data
  • ‘Richer’ / more formats / more delivery pools
  • New ‘Data - Cradle to grave strategy’
  • Investment in ‘BIM’ andcentral ‘PIMs’ & ‘DAMs’
  • New Data roles: Chief Data Officer
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74% 21% 5%

Do you think that readily available 'enhanced' product information would be a positive factor in helping your business develop its e- commerce capabilities?

Yes Don't know No 68% 32%

Do you hold and maintain 'enhanced' or 'enriched' product information

No Yes 35% 65%

If you do not currently trade on-line, do you have you any plans to do so within the next 2 years?

No Yes

UK Data situation - Wholesalers

Product Data for websites or ecommerce sites must be re-input by wholesaler Wholesalers are now investing in ‘PIMs’ an ‘DAMs’ that are ETIM ready 5 – 7% sales through UK wholesaler via internet

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Wholesalers

Data transfer

Manufacturers

Data for websites, catalogues & Ecommerce Formats

1. Look at website 2. Hard Copy 3. .txt 4. .docs 5. PDFs 6. CSV 7. Excel 8. XML

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Inefficient Sale No Sale The Wrong Sale

£ £ £

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What the UK industry needs

1.

  • 1. Single,

gle, Simple, ple, Stan andar dard d for creati ating ng rich data a in the Elect ectric ical al Sup upply ply Chain in

  • 2. Stand

andar ard for transf ansferr erring ing data bet betwee een n sup upply ly chain n partner tners

  • 3. Ind

ndustr ustry commitment mitment to promo mote e and highlight hlight impor

  • rtanc

tance e of data

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Netherlands Germany Belgium Switzerland Spain Sweden Austria/2010 Poland/2010 France/2012 Norway/2014 Denmark/2014 Finland/2015 IDEA/2015 (USA/Canada) Italy/2015

ET ETIM M – a gr growing wing netw etwor

  • rk

k of NFP FP orga ganisation nisations

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UK/2016 Lithuania/2017

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More countries (now 16)

ETIM continues to grow in several directions & dimensions

More Manufacturers & Wholesalers More SKUs per manufacturer More attributes per SKU New sectors

(HVAC, Sanitary, Builders’ Merchanting, Shipbuilding)

New 3D modelling class (BIM) Link to BuildingSmart(BIM)

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Education & Training 2017

Simone Fonseca Education & Training Manager Electrical Distributors’ Association Carmen Daley Account Manager EDA Apprenticeships Plus KristianVan Rensburg Manager, Stearn Chair, EDA Scottish Section

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Education and Training Building a talent pipeline

EMPLOYEES

  • Career development and progression
  • Opportunity to gain a L2/3 City & Guilds professional

qualification

  • Builds expertise and credibility
  • Flexible learning

EMPLOYERS

  • Stay competitive – people are a USP vs online sales
  • Improved performance and productivity
  • Build talent pipeline
  • Improved engagement and motivation
  • Minimal impact to business - distance learning
  • New people in to the industry – raising profile and

awareness 22% of EDA members said online distribution was a threat to their business and 11% said the same for quality of staff

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47 Apprenticeships

  • Attracting new talent to your team
  • Builds a talent pipeline that can grow with your

business

  • Full candidate recruitment service
  • Taking the paperwork off your hands
  • Sourcing the right training provider

Specialist Product Knowledge Programme

  • Develops expertise and credibility
  • City & Guilds accredited
  • Distance learning modules
  • Wide choice of subjects
  • Mix and match to suit your team

Education and Training Building a talent pipeline

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Education and Training Celebrating success

EDA Learner Achievement Awards EDA Investor in Training Awards

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Specialist Product Knowledge Programme Module workbooks

Choose from any of our 10 specialist modules below:

10 Specialist Product Knowledge Programme Modules Fundamentals of Electricity Cables andWiring Accessories Electrical Heating and Ventilation Electrical Industrial Controls Lamps and Lighting Luminaires Renewable Energy Systems Switchgear Distribution and Protection Customer Care Health & Safety

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5 71 71 76 84 112 155 206 223 243 349

100 200 300

Other Electrical Heating and Ventilation Electrical Industrial Components Health & Safety Luminaires Renewable Energy Systems Customer Care Switchgear Distribution and Protection Cables and Wiring Accessories Lamps & Lighting Fundamentals of Electricity

Pass 31% Credit 25% Distinction 44%

Specialist Product Knowledge Programme Programme Success

59 members (39%)

74%

Submission rate

95%

Success rate

1,595

Modules ordered

1,591

Modules due back

343 branches (20%) 2 affiliates (3%)

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Specialist Product Knowledge Programme Here’s what the managers have to say…

Rob Sheppard, Group Manager, Torquay Group, City Electrical Factors Ruth Thornell, Facilities Manager, Templegate Electrical Supplies, Bristol (Fegime UK) When I first joined, I interviewed every member of staff and noticed that whilst they were happy in their jobs, there wasn’t a clear development path to help them acquire new skills to progress up the career ladder. The EDA’s Specialist Product Knowledge Programme was the answer. Bradley Raphael, Profit Centre Manager, Edmundson Electrical, Rugby I have some smart cookies who understand how important it is to learn the product to give you a good standing in the industry. If you want to progress, the way to do that is to build your knowledge. Mark Lambert, CEO, AWEBB EDA Ambassador AWEBB has its own member stock facility and so my team need thorough product knowledge in order to deliver an excellent service to members. The Specialist Product Knowledge Programme has provided this. We give all members of the team the opportunity to do the product knowledge modules. When you employ intelligent people you need to keep them interested and motivated. It’s an investment, but it’s

  • ne that’s certainly paid off for us
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EDA Apprenticeship Programme Our partnership with EDA Apprenticeships Plus

  • In partnership with EDA for six years
  • Management of the Training Provision on behalf of members and Associates
  • A single point solution for Apprentice recruitment and employment

– Recruitment of apprentice – HR and payroll – Funding of training – Angela Divine, new Account Manager for Scotland

  • Active lobbyist:

– Trailblazer – Apprenticeship Levy – Higher Level Apprenticeships

  • Independent of any College or Training Provider.

John Henry Director Angela Divine Account Manager - Scotland Carmen Daley Account Manager Michelle McCutcheon Account Manager Louise Sugars Account Manager

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Education and Training EDA Apprenticeship Programme in Scotland

85

Expressions of Interest

66

Branch starts

61

Apprentices recruited

133

Completed apprenticeship

60%

Offered position

  • r further

apprenticeship

£4.53 £4.53

The average hourly wage for apprentices in the electrical wholesale industry is 33% more than the national minimum wage for apprentices (£3.40 in 2016)

2 6 52

10 20 30 40 50 60

Customer Service Business Administration Warehouse & Storage

40 branches engaged in apprenticeship programme 165 branches in Scotland

24%

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EDA Apprenticeship Programme Delivering the Modern Apprenticeship

Microcom Training is our training provider in Scotland who deliver the apprentice’s training and assessment.

  • T

wo levels of Modern Apprenticeship:

  • SVQ Level 2 – includes SQCF Level 5
  • SVQ Level 3 – includes SQCF Level 6/7
  • Each framework includes:

– A relevant SVQ – Core Skills – Industry Specific Training

  • Entry Requirements (dependent on qualification)
  • Apprentices must:

– Be aged16+ – Not have studied degree level or higher in any field – Not have studied in a similar area at the same level (can upskill only if have studied in the area previously and role must support that qualification) – Lived in the UK/EU for 3 years + – Hold 3 National 4 Certificates Modern Apprenticeship Frameworks Accounting Level 2 Level 3 Business Administration Level 3 Customer Service Level 3 Distribution,Warehousing & Storage Level 2 IT Level 2 Management Level 3 Digital Marketing Level 3

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EDA Apprenticeship Programme Taking on an apprentice

Funding for training Aged 16-19

  • Training is fully funded

Aged 20-24

  • Training is part funded
  • Employer pays £500-600

Aged 25+

  • No funding for training available
  • Employer pays full training cost

How much will it cost? Recommended salary £180 - £210 a week Management fee 10% of salary Training costs where not funded (see funding table) EDA Apprenticeships Plus will help you:

  • Choose the right framework
  • Choose the right level of qualification
  • Manage performance and training

Training an apprentice Apprenticeship lasts 15 months Range of SVQ Level 2 and 3 Frameworks Post apprenticeship Apprentice starts a new apprenticeship framework Offer apprentice full-time role EDA Apprenticeships Plus retains apprentice for up to a further 12 months and can begin the Specialist Product Knowledge Programme. Apprentice is employed and managed by EDA Apprenticeships Plus and placed in your business Apprentice can be referred by employer Apprentice can be recruited by EDA Apprenticeships Plus EDA Apprenticeship Plus will determine eligibility of candidate to become an apprentice The EDA Apprenticeship Programme is managed by EDA Apprenticeships Plus Recruiting an apprentice

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Kristian Van Rensburg Manager, Stearn Chair EDA Scottish Section EDA Investor in Training Award Winner 2017

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EDA Apprenticeship Programme It’s worked for Stearn, Glasgow and could work for you

  • Creating mutually beneficial opportunities
  • 9 apprentices since May 2012
  • 3 in permanent roles, 2 live apprenticeships
  • Adding value to the Stearn business
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EDA are building a lifelong learning and development framework to help people and businesses succeed and make electrical wholesaling/distribution an industry of choice. Education and Training Get involved and find out more Contact the Education and Training team on: 020 3141 7350 I training@eda.org.uk I www.eda.org.uk

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Helping you get the most out of your EDA membership Anne Vessey Head of Marketing & Communications

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Your EDA Membership

4 x Regional Business Forums Annual Events and Education & Training Awards Visibility and information via digital channels & press Taking Stock Quarterly Newsletter Annual Printed Publications T elephone business support via Croner – HR, Legal, H&S, Tax

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Helping you to get the most out of your membership

  • 4 x Regional Business Forums
  • Renfrew
  • Bristol, June
  • NEC Birmingham, September
  • Lux Live, ExCeL London, November
  • Annual Events & Awards, March 2018
  • EDA Annual Dinner
  • EDA Education & Training Awards
  • Managers x 12
  • Apprentices and Employees x 12

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  • Annual Printed Publications
  • Bigger than ever
  • Key Contacts Directory
  • 342 page who’s who
  • Senior contacts in industry
  • Yearbook - essential information
  • 196 pages of branch listings
  • Manufacturers and products
  • ECA contractor members (2,661)
  • LIA members (257)
  • EDA members (2,947)

Helping you to get the most out of your membership

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Taking Stock – EDA’s quarterly newsletter

  • Affiliate members can

showcase products and services for FREE

  • Case studies and good news

stories

  • Mailed to Principal Contact
  • Distributed with Electrical

Wholesaler magazine – 3,300

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Taking Stock e-xtra Coming to an inbox near you

  • Digital news in brief
  • Quick links to help you get

the information you need

  • Sign up to events
  • Launched in April 2017
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Member benefit (wholesalers): expert help at the end of the phone

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Coming up

  • A better on-line experience for you
  • Commissioned 2 new websites
  • ETIM-UK site, May/June 2017
  • Main EDA site, early autumn 2017

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  • SELECT Awards 2017
  • EDA Scottish Section Apprentice of the Year
  • Outstanding apprentice working/training in a wholesale

branch in Scotland

  • £500 cash prize
  • Sponsored by EDA Apprenticeships Plus

New Apprenticeship Award for Scotland’s wholesalers

“We are delighted that the EDA is becoming involved in our annual awards event. “EDA members undertake an important role in the electrical supply chain and it will be great to recognise their members’ commitment to apprentice training.” Newell McGuinness MD at SELECT

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68 @EDA_UK Electrical Distributors’ Association ElectricalDA EDA_UK

www.eda.org.uk

Visibility and Information

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Connected Lighting: How the Internet

  • f

Things (IoT) is creating revenue

  • pportunities for the wholesaler

Craig Allan New Business Development Manager – UK Feilo Sylvania

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Landlord Safety Checks & 18th Edition Wiring Regulations: What wholesalers need to know Dave Forrester Head of T echnical Services, SELECT

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Q&A Your feedback Your badges