RedI RI S NOC 2 TF-NOC Meeting ana.medina@rediris.es Ljubjana - - PowerPoint PPT Presentation

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RedI RI S NOC 2 TF-NOC Meeting ana.medina@rediris.es Ljubjana - - PowerPoint PPT Presentation

Dec 03, 2022 353 likes •542 views

RedI RI S NOC 2 TF-NOC Meeting ana.medina@rediris.es Ljubjana February 15th Ljubjana, February 15th 1 Network Infrastructure RedIRIS10 22 PoPs 22 PoPs More than 400 institutions connected Leased Circuits 10GE

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SLIDE 1

RedI RI S NOC

2º TF-NOC Meeting ana.medina@rediris.es

Ljubjana February 15th

1

Ljubjana, February 15th

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SLIDE 2

Network Infrastructure

  • RedIRIS10

 22 PoPs  22 PoPs  More than 400 institutions connected

  • Leased Circuits

 10GE backbone  SDH circuits: STM-16,STM-4 ,  Providers:

  • T-Systems (Orange)
  • Telefónica
  • Telefónica

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SLIDE 3

RedIRIS10 Topology

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SLIDE 4

RedIRIS10: Global IP Connections

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SLIDE 5

RedIRIS10: Hardware

  • L3 equipment: Juniper Routers

– National Node: T320, MX-480 y MX-960 , y – 10GE Nodes: M320 – Others: M120, M40e, M20 y M10i

  • L2 core equipment: Giga-Switches
  • 10GE nodes: NORTEL MERS 8610
  • Access level:

– EX-3200 & EX-4200 3 00 & 00 – Cisco 7500 & Catalyst 2960

5

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SLIDE 6

Network Services

1 C ti it d l t k IPV4/ 6 1.- Connectivity dual stack IPV4/ v6

  • Research and academic intranet
  • Global IP connectivity

2.- DNSv4/ v6 3.- Multicast IPv4/ v6

  • Opera Oberta Project

4.- IPv4/ v6 addresses delegation (LIR) 5 NTP IPv4/ v6 (Network Time Protocol) 5.- NTP IPv4/ v6 (Network Time Protocol) 6.- VPNL2 (MPLS Circuits):

  • National Emergency Network (RENEM)

g y ( )

  • Supercomputing Spanish Network (RES)

6

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SLIDE 7

Network Services II

7.- Eduroam 8.- Lightpaths

  • eDEISA Project: 10GE BSC-CERN
  • LHC Project: 10GE PIC-CERN

9 E2E Monitoring 9.- E2E Monitoring

  • GN3 JRA1
  • Spanish Tier1 & Tiers2

Spanish Tier1 & Tiers2

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SLIDE 8

Monitoring tools

Centralized management – Centralized management

  • Traps, alarms, SNMP events, syslog, etc

– MRTG (Multi Router Traffic Grapher)

  • Open source based on SNMP queries
  • Graphics: traffic, temperature, CPU

– Nagios Nagios

  • Out of band network

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SLIDE 9

Real time monitoring tools

W eather Map – W eather Map

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SLIDE 10

Real time monitoring tools

Looking Glass – Looking Glass

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SLIDE 11

NOC Structure

  • Level 1 (outsourced but hosted in RedIRIS

Offices)

  • Network Operators
  • Basic Network monitoring

First level operation

  • First level operation
  • Helpdesk to institutions ( 08:00 to 18:30 working days)
  • Outsourced Service: out of hours
  • Level 2
  • Network Engineers
  • Engineering, planning and management
  • Second level troubleshooting/configuration support
  • Working days: 08:00 to 18:30

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Working days: 08:00 to 18:30

  • Involved in national/ european projects
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SLIDE 12

Front end

C t

  • Customers
  • Regional Networks
  • Campus Networks / Universities
  • Campus Networks / Universities
  • Research Public Organisms
  • Technologic/Research Centers

Technologic/Research Centers

  • Tools
  • Public traffic stats
  • Access on-line to network tickets
  • Mail-lists
  • IRIS-IP
  • IRIS-Tickets

12

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SLIDE 13

Ticketing tool

Request Tracker System (RT)

  • Request Tracker System (RT):
  • Open Source: Best Practical
  • Workflow based on different queues and priorities

Workflow based on different queues and priorities

  • Customized for RedIRIS-NOC

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SLIDE 14

Inter-NOC communication

Customers/ Providers/ others NOCs

  • Customers/ Providers/ others NOCs
  • Centralized on RT-NOC (Request tracker System)
  • iris-nd@rediris es
  • iris nd@rediris.es
  • Others general enquiries
  • noc@rediris.es
  • Communication with other groups in

R dIRIS RedIRIS

  • RT customized by group
  • Computer Security Incident Response Team (CSIRT):
  • Computer Security Incident Response Team (CSIRT):

cert@rediris.es

  • Systems Administrator: sysadmin@rediris.es

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SLIDE 15

Internal Documentation

  • Restricted access
  • Restricted access
  • Intranet

 Operation Manuals  Procedures: Troubleshooting  relations with vendors  Maps: xfig, visio, etc.  Statistics  Inventory  Inventory

  • Wiki
  • BSCW (Basic Support for Cooperative Work)

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  • Web application
  • Institutions Database
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SLIDE 16

Public Documentation

  • http://www.rediris.es

ttp // ed s es  Services description Usage requirements Access to service  Tools

  • Looking glass

W th

  • Weathermap

 More info

  • Traffic statistics

 Network Maps

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SLIDE 17

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Edificio Bronce, Plaza Manuel Gómez Moreno s/ n 28020 Madrid. España Tel.: 91 212 76 20 / 25, Fax: 91 212 76 35

w w w .red.es