Re-Open S martly with Confidence Jeri Denniston Small Business - - PowerPoint PPT Presentation

Re-Open S

martly

with Confidence

Jeri Denniston Small Business Development Center At Yavapai College

Enable safe re-opening in small gatherings

Re-Open S

martly with Confidence

GOAL

_____________

Target Date

Businesses make money S taff / Customer S afety expectations are met New safety procedures are established

If this Then this Then this If this

Customers feel safe coming to shop

Economy improves

If this Then this

S taff feel safe coming back to work

and

Customers come to shop Customers shop

S

• urce: S

trategic Project Management Made S imple, by Terry S chmidt, founder of ManagementPro.com

Enable safe re-opening in small gatherings

Re-Open S

martly with Confidence

GOAL

_____________

Target Date

Businesses make money S taff / Customer S afety expectations are met New safety procedures are established

If this Then this Then this If this

Customers feel safe coming to shop

If this Then this

S taff feel safe coming back to work

and

Customers come to shop Customers shop Revenue increases ____% within 3 months of reopening Expenses are ____% lower than prior to reopening Net profit margin increases by _____% ____%

• f customers return within the first month

____%

• f customers continue to shop after three months

____%

• f customer satisfaction goals are met within 3 months
• f reopening as evidenced by customer survey

____%

• f staff return to work immediately

____%

• f staff feel safe as evidenced by employee survey

100%

• f staff practice safety procedures daily

100%

• f staff understand why the new procedures are in place

S UCCES S MEAS URES

Economy improves

• Tax revenue increases ____%

within 3 months

• f reopening
• Cities and Towns are able to re-hire staff they

had to furlough or lay off

• All services are maintained

HIGHER OBJECTIVE