Radio Frequency Identification (RFID) Implementation Efforts at - - PowerPoint PPT Presentation

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Radio Frequency Identification (RFID) Implementation Efforts at - - PowerPoint PPT Presentation

Radio Frequency Identification (RFID) Implementation Efforts at Four Firms: Integrating Lessons Learned and RFID-specific Survey Pedro M. Reyes Alfred P. Sloan Foundation Industry Studies, 2007 Background Literature review


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Alfred P. Sloan Foundation Industry Studies, 2007

Radio Frequency Identification (RFID) Implementation Efforts at Four Firms: Integrating Lessons Learned and RFID-specific Survey

Pedro M. Reyes

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  • Background
  • Literature review
  • Methodology
  • Case studies
  • Survey
  • Discussion
  • Conclusion
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Background

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  • Information technologies affects on supply

chain management

  • Today’s management speak
  • RFID technology
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Literature Review

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  • RFID has been flying below the business-

innovation and best practice radar.

  • RFID as a new direction for supply chain

management theory and practice.

  • RFID not a new technology, but new spark

for improving supply chain performance.

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Contributing factors for RFID adoption

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Methodology

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Approach used in this study

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  • Objectives

– Identify and compare how firms approach RFID implementation

  • Literature review

– TAM and similar theories

  • Field studies (case studies)

– Semi-structured interviews of senior-level management

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Case Studies

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Four cases

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  • Reactive implementation simply to comply

with a trading partner’s request.

  • Tactical approach seeking to improve

efficiencies to specific processes within the company.

  • Strategic implementation that involves

using RFID across the entire supply chain.

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Case 1

  • Health care industry
  • Tactical implementation
  • Patient flow (WIP) & turning beds
  • Improve productivity
  • Future plans for integrating insurance and

billing

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Case 2

  • Health care industry
  • Tactical implementation
  • Seek to improve asset utilization
  • Transfer realized “time savings” into

patient care

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Case 3

  • Distribution
  • Reactive implementation (slap & ship)
  • Not expecting any benefits
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Case 4

  • Manufacturing & distribution
  • Strategic implementation
  • CRM & SRM
  • Reduce replenishment cycle time
  • Reduce labor costs
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Survey

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Survey logic

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The current status of companies’ adoption plans for RFID tags

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Initial use of RFID tags

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Planned use of RFID tags

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Perceived rankings of channel members benefiting from RFID tags

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Realized improvements

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Reasons for not planning to implement RFID

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Discussion & Managerial Implications

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  • The fallacy of first-mover advantage

– 1 – 2 – 1 ½ ?

  • The fallacy of in-store inventory uses

– Silver bullet? – Management practice?

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Conclusions