SLIDE 1 Alfred P. Sloan Foundation Industry Studies, 2007
Radio Frequency Identification (RFID) Implementation Efforts at Four Firms: Integrating Lessons Learned and RFID-specific Survey
Pedro M. Reyes
SLIDE 2
- Background
- Literature review
- Methodology
- Case studies
- Survey
- Discussion
- Conclusion
SLIDE 3
Background
SLIDE 4
- Information technologies affects on supply
chain management
- Today’s management speak
- RFID technology
SLIDE 5
Literature Review
SLIDE 6
- RFID has been flying below the business-
innovation and best practice radar.
- RFID as a new direction for supply chain
management theory and practice.
- RFID not a new technology, but new spark
for improving supply chain performance.
SLIDE 7
Contributing factors for RFID adoption
SLIDE 8
Methodology
SLIDE 9
Approach used in this study
SLIDE 10
– Identify and compare how firms approach RFID implementation
– TAM and similar theories
- Field studies (case studies)
– Semi-structured interviews of senior-level management
SLIDE 11
Case Studies
SLIDE 12
Four cases
SLIDE 13
- Reactive implementation simply to comply
with a trading partner’s request.
- Tactical approach seeking to improve
efficiencies to specific processes within the company.
- Strategic implementation that involves
using RFID across the entire supply chain.
SLIDE 14 Case 1
- Health care industry
- Tactical implementation
- Patient flow (WIP) & turning beds
- Improve productivity
- Future plans for integrating insurance and
billing
SLIDE 15 Case 2
- Health care industry
- Tactical implementation
- Seek to improve asset utilization
- Transfer realized “time savings” into
patient care
SLIDE 16 Case 3
- Distribution
- Reactive implementation (slap & ship)
- Not expecting any benefits
SLIDE 17 Case 4
- Manufacturing & distribution
- Strategic implementation
- CRM & SRM
- Reduce replenishment cycle time
- Reduce labor costs
SLIDE 18
Survey
SLIDE 19
Survey logic
SLIDE 20
The current status of companies’ adoption plans for RFID tags
SLIDE 21
Initial use of RFID tags
SLIDE 22
Planned use of RFID tags
SLIDE 23
Perceived rankings of channel members benefiting from RFID tags
SLIDE 24
Realized improvements
SLIDE 25
Reasons for not planning to implement RFID
SLIDE 26
Discussion & Managerial Implications
SLIDE 27
- The fallacy of first-mover advantage
– 1 – 2 – 1 ½ ?
- The fallacy of in-store inventory uses
– Silver bullet? – Management practice?
SLIDE 28
Conclusions