Quality Assurance Framework for Aviation Security Training Briefing - - PowerPoint PPT Presentation

Quality Assurance Framework

for Aviation Security Training

Briefing – November 2018

Welcome

Aims for the day

• Give you confidence in your ability to meet the

requirements

• Give you an overview of the process
• Clarify requirements
• Address frequently asked questions (FAQs)

Background

• Professionalisation project
• Joint venture
• Accreditation
• Consistent standards
• Supportive
• Pilot
• Phased approach
• Transparency
• Regulation

Training provider

• ‘A training provider under this framework is an
• rganisation or independent instructor contracted by a

directed entity (Airport/Airline/Cargo RA/IFS entity) to provide mandatory aviation security training services to its staff. If training is conducted in-house by the directed entity’s own staff, the entity itself is the training

• provider. All certificated instructors are required to be

linked to a registered training provider - if they work as an independent instructor, they must register as their

• wn training provider.’

Phasing

April 2019

• Phase 1 – Ground (Operative and Supervisor)
• Phase 2 – Aviation Security Manager/RFX Instructor

Summer 2019

• Phase 3 – Aircrew

Late 2019

• Phase 4/5 – IFS/Cargo/Airport Supplies

Process

Familiarisation Registration Self assessment External assurance visit Report and risk assessment grading

• Review documentation
• Explore FAQs
• Contact avsec.qa@caa.gsi.gov.uk if any queries not addressed by FAQs
• Conduct informal review against standards to identify areas for

development Between now and April 2019

Familiarisation Registration Self assessment External assurance visit Report and risk assessment grading

• Applies to all training providers, regardless of syllabus delivered
• Register as training provider online by completing web based

registration form eg

• Provider contact details, instructors, syllabuses delivered, proposed

visit date (if phase 1-3), proposed visit location

• Pay annual registration charge online
• Confirmation email from CAA
• Any instructors not linked to a training provider will be removed from

the CIN list on May 1st 1-30 April 2019

Familiarisation Registration Self assessment External assurance visit Report and risk assessment grading

• Complete self assessment report (SAR)
• Identify evidence available to support judgements made on SAR
• Where gaps identified, take action to meet minimum standard
• Minimum expectation is for all training providers to be rated Good.
• Note the areas of the standard designated ‘critical elements’
• Advise CAA if proposed visit dates no longer feasible
• It is recommended that the process is started as early as possible.

Feedback from pilots is that there is a benefit to doing this when developing training for the new syllabus

Final deadline for submission is two weeks before external assurance

visit

Familiarisation Registration Self assessment External assurance visit Report and risk assessment grading

• CAA administrator will initiate liaison between you and the EQA to agree

the date and location of the visit 8 weeks in advance

• Payment to be made
• Where the training provider registers their business at their home, an

external venue should be used (case by case basis)

• EQA will have received confirmation that all trainers have a CIN number
• EQA will have received SAR prior to visit
• Eight weeks prior to proposed visit, the CAA administrator will

commence the process of finalising the visit date

• If visit is cancelled within fourteen days of agreed visit date, there will

be no refund

Familiarisation Registration Self assessment External assurance visit Report and risk assessment grading

• The focus of the visit is to review the evidence against each aspect of the

standard

• EQAs will be CTC cleared
• Evidence can be digital or hard copy
• Whilst the focus is on making judgements, the EQA will additionally

provide advice and guidance verbally to support continuous improvement

• EQAs will make judgements against the standards document and

completing a report form that mirrors the SAR (available on website)

• EQAs will go through the report systematically
• It is at the discretion of the training provider whether to provide any
• refreshments. It is not an expectation.

It is anticipated that the visit will last up to six hours

Familiarisation Registration Self assessment External assurance visit Report and risk assessment grading

• Following the first visit, an assessment grade is awarded
• If the grade is ‘requires improvement’ evidence will need to be submitted

within three months

• In subsequent years, there will be implications for all grades
• High grades will allow more time between visits (up to 24 months)
• Low grades will require more frequent visits (less than 12 months –

additional costs)

• A covering email will be sent, with the report, confirming the status
• The grades will not be made publicly available by the CAA. Training

providers will be allowed to do so. The report, together with the overall assessment grading will be with you within five working days of the visit

Familiarisation Registration Self assessment External assurance visit Report and risk assessment grading Overall rating requires improvement (at least one critical element requires improvement, or more than five other individual aspects) Revisit within 3-6 months Overall rating good (no more than five aspects require improvement and none in critical elements) Revisit within 12 months Overall rating good with outstanding features (no aspects require improvement and at least five aspects are outstanding) Revisit in 18 months Overall rating outstanding (no more than five aspects are good and none in critical elements) Revisit in 24 months

Any questions about the process?

Documentation

Available documents

• Standards specification
• Self assessment form
• External quality assurance form
• Quality guidance manual
• www.caa.co.uk/commercial-industry/security/

Standards

Management and governance structure Assessment and training materials Resources Internal monitoring and self assessment Learner and data management Certification

Quality standards

Management and governance structure Assessment and training materials Resources Internal monitoring and self assessment Learner and data management certification

• Roles and responsibilities of training team
• Documented policies *
• Documented procedures *

Management and governance structure Assessment and training materials Resources Internal monitoring and self assessment Learner and data management certification

• Overview of training programme(s)
• Programme aims and lesson plans *
• Accessibility of training and assessment

materials *

• File management

Management and governance structure Assessment and training materials Resources Internal monitoring and self assessment Learner and data management certification

• Appropriate physical resources for delivery and

assessment

• Sufficient occupationally knowledgeable staff *
• Induction of new and transferring Avsec training

staff ①

• Annual CPD for all relevant training staff *

Management and governance structure Assessment and training materials Resources Internal monitoring and self assessment Learner and data management certification

• Quality assurance strategy *
• Progress check of learners (formative assessment)
• Quality assurance of training and assessment materials *
• Assessment standardisation ①
• Quality assurance of training and assessment decisions *
• Quality assurance of CBT (if used)
• Programme review and evaluation undertaken *

Management and governance structure Assessment and training materials Resources Internal monitoring and self assessment Learner and data management certification

• Documented learner records
• Joining instructions and induction of learners
• Diagnostic assessment *
• Learner tracking
• Records of feedback provided to learners
• Records of assessment problems (if applicable)

Management and governance structure Assessment and training materials Resources Internal monitoring and self assessment Learner and data management certification

• Documented procedure for issuing certificates
• Format of certificates

Any questions about the standards?

Support

• Quality guidance manual
• Additional briefing events in early 2019
• CPD (pilot events)
• The NASP and SeMS – 20 November (Manchester)/ 22 November (London)
• Instructional techniques (MCQ writing) – January 2019
• FAQs
• Website
• Avsec.qa@caa.gsi.gov.uk

Thank you

Safe journey Further queries: avsec.qa@caa.gsi.gov.uk