Public Partnerships EVV Solution Electronic Visit Verification - - PowerPoint PPT Presentation

Public Partnerships’ EVV Solution

Electronic Visit Verification Capabilities Applied Self-Direction Conference April 30, 2019

GARY S - TN

I can approve their time by simply reviewing the time sheet for accuracy and checking one box and it's all approved for the whole pay period.

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• Clean. Simple. Easy.

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The fact that I can deal with PPL and only PPL, is extremely important. As you know, with the multilayered governmental departments and organizations with which I must deal, it would be extremely difficult if anyone other than the FMS were handling the EVV.

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www.publicpartnerships.com

Agenda

• Who we are
• PPL’s Technology
• Tailored Technology for Your Communities
• Electronic Visit Verification Demo
• Featured Highlights & Stakeholder Resources
• Summary

Goal: Ensuring You Succeed in Your Mission

www.publicpartnerships.com

PPL – Largest US Provider of Financial Mgmt & Support Services

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• Founded 1999 as privately held subsidiary of Public Consulting

Group, Inc.

• Headquartered in Boston, MA
• Offices in Glen Allen, VA; Nashville, TN; Phoenix, AZ;

Morgantown, WV; Denver, CO and SeaTac & Olympia, WA; Kirksville, MO; Harrisburg, PA; Medford, MA; Newark, Folsom, & Princeton, NJ, Fort Lauderdale, FL.

• Largest provider in U.S. of financial

management and support services for Participant Self-Direction National presence

• 50+ government and 22 MCO clients
• Operations in 21 States
• Contracted to serve 100,000 participants
• 150,000 direct care workers hired by

participants annually

• Over $2B in payroll and services transacted

annually

• Handle 280,000 customer service calls per

month

• Serve all Medicaid waiver groups and veterans

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FMS Industry

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Our Nearest Competitor Public Partnerships is the largest FMS

States operated

21

Members helped

115K

Workers paid

140K $2.7BN

Payroll & services paid for annually States operated

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Members helped

26K

Workers paid

37K $313M

Payroll & services paid for annually

Key Strength:

Ability to Manage Scale & Complexity To Be Simple For You & Your Members

FACT

• - August 2018

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Tailored Technology For Your Communities

Tailored Technology

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EVV & Self-Direction

Important to Your Members

Seamless FMS Integration Value control and flexibility Simple to use No scheduling constraints

Important to You

21st Century Cures Act compliant Help to mitigate fraud, waste and abuse Real time visit line of sight Vendor with self-direction knowledge and experience

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Why it is important that members who are directing their care use a different EVV system from people receiving care through a provider agency?

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Importance of EVV Integration with FMS for Self-Directed Programs

• Added Stress
• Unpaid workers
• Disruption in care
• Additional costs
• Hidden costs

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Our Goal:

Be Your Preferred EVV Vendor for the Growing Self-Direction Population

1) Seamless Integration

• Reduced anxiety of your

Members/their Workers

• Already comfortable with the

technology

• Robust program business rules

2) Tailor-made User Experience

• Single point-of contact
• Easy to use

3) Less Risk

• Reduced errors
• Compliant

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PPL’s System Design

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EVV Mobile App EVV Web Portal State/MCO Eligibility & Service Authorizations Internal Databases & Rules Engine Time Capture Submission

(837 file)

www.publicpartnerships.com

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Hassle

Complex

More Work

More People To Deal With

I Just Want To Be Cared For

I Just Want To Get Paid

Stress

PPL’s EVV Demo

Demo Agenda

Worker Login

1. Clock in to begin service delivery

a) View location details b) Record service activities & notes c) Clock out & submit

2. Manual time entry & adjustments 3. Offline mode 4. Help/Support

Member Login

• 1. Review & approve/reject submitted entries

EVV Management Screens EVV Standard Reports

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EVV Stakeholder Resources

PPL’s EVV Solution Stakeholder Resources

EVV Materials

• FAQs
• General Quick Guide
• Member User Guide
• Worker User Guide
• EVV Introduction Letters

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PPL’s EVV Solution Stakeholder Resources, cont.

EVV Training

• Instructional Videos
• Member Training
• Worker Training
• Care Coordinator/Case Manager

Training

• PPL Customer Service Training

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Time4Care Facts

Time4Care EVV

Time4Care EVV is live.. Time4Care EVV rolling out soon…

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Appendix – Time4Care™ Usage

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8,235 8,694 8,809 9,115 23,519 31,107 27,709 29,547 5,000 10,000 15,000 20,000 25,000 30,000 35,000 October January February March

Time4Care™ Monthly Mobile Usage

# of Providers # of Timesheets Submitted

Since October, 880 more providers are using the Time4Care™ mobile app. 7,588 more timesheets were submitted on Time4Care™ in January than October. Currently, Time4Care™ has 20,000 active users per month.

Summary

PPL is Uniquely Positioned among EVV vendors

• National leader – largest and most experienced FMS in the country
• Our EVV solution is exclusively designed for Self Direction
• EVV must work for Self-Directed Members
• Seamlessly integrated with our FMS payroll controls, business rules, and

processes

• User experience with technology does not change
• One-stop shop for members & their workers

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Contact us for a full demo of our Time4 EVV

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Kristin Byrd

• Sr. Account Director – EVV SME

nkbyrd@pcgus.com (615) 983-5314

www.publicconsultinggroup.com