Ch i l d Ca r e Ser vi ce Ch i l d Ca r e Ser vi ces Ch i l d Ca r e Ser vi ce Ch i l d Ca r e Ser vi ces PROVIDER’S WORKSHOP V W MA RCH 2, 2013
CCA A PORTA L CCA A PORTA L
FORGOT PA SSWORD/ USER ID SCREEN FORGOT PA SSWORD/ USER ID SCREEN Purpose: If you forget your password, you can enter your User ID to verify your login with your security question. General General Information: This screen is opened from the Login Page by clicking Forgot Password? All information on this screen is required. Y ou must enter your User ID and click the submit button. If you have forgotten your User ID, you can call the Provider Helpdesk to get your user ID reset reset.
SECURITY QUESTION SECURITY QUESTION
CCA A PORTA L A TTENDA NCE TA B CCA A PORTA L A TTENDA NCE TA B
A TTENDA NCE REPORT A TTENDA NCE REPORT
TRA NSA CTIONS NO REPORT TRA NSA CTIONS NO REPORT No Report No Report T o View transactions 1) Click on T ransaction tab 2) Input date range and T 2) Input date range and T wist Id Number wist Id Number Example: Child Name 1- 1/ 9/ 13, 1/ 10/ 13 On the transactions date enter 01/ 09/ 2013- 01/ 10/ 2013
NO RECORD NO RECORD
TRA NSA CTIONS-DENIED TRA NSA CTIONS DENIED
CHECK RELEA SE SCHEDULE CHECK RELEA SE SCHEDULE CALENDAR YEAR 2013* CALENDAR YEAR 2013* EFFECTIVE December 01, 2012 PAY PERIOD PAYDAY PAY PERIOD PAYDAY 12/30/12 – 01/12/13 02/01/13 06/02/13 – 06/15/13 07/05/13 01/13/13 – 01/26/13 02/15/13 06/16/13 – 06/29/13 07/19/13 01/27/13 – 02/09/13 03/01/13 06/30/13 – 07/13/13 08/02/13 02/10/13 – 02/23/13 03/15/13 07/14/13 – 07/27/13 08/16/13 02/24/13 – 03/09/13 03/29/13 07/28/13 – 08/10/13 08/30/13 03/10/13 03/10/13 – 03/23/13 03/23/13 04/12/13 04/12/13 08/11/13 08/11/13 – 08/24/13 08/24/13 09/13/13 09/13/13 03/24/13 – 04/06/13 04/26/13 08/25/13 – 09/07/13 09/27/13 04/07/13 – 04/20/13 05/10/13 09/08/13 – 09/21/13 10/11/13 04/21/13 – 05/04/13 05/24/13 09/22/13 – 10/05/13 10/25/13 05/05/13 – 05/18/13 06/07/13 10/06/13 – 10/19/13 11/08/13 05/19/13 – 06/01/13 05/19/13 06/01/13 06/21/13 06/21/13 10/20/13 – 11/02/13 10/20/13 11/02/13 11/22/13 11/22/13
NEW SUPPLEMENTA L FORM NEW SUPPLEMENTA L FORM
SCENA RIO 1 SCENA RIO 1
PA YMENT PROOF PA YMENT PROOF
SCENA RIO 2 SCENA RIO 2
SCENA RIO 3 SCENA RIO 3
SCENA RIO 3 SCENA RIO 3
SCENA RIO 4 SCENA RIO 4
CHILD CA RE A TTENDA NCE A UTOMA TION- IVR DESK A ID Parents dial 1-866-960-6 496. Parents dial 1 866 960 6 496. Check In/ Check Out Parents receiving child care assistance with a home base provider (Licensed child care Licensed child care home, R home, Regist gistered child care ered child care home home, or Re Relative ve) must use the Interactive Voice Response (IVR) system to record attendance. Parents must: Call from the phone listed as the provider’s home phone number with CCA to record attendance Parents can call to report the child’s absence from any phone Parents can call to report the child s absence from any phone.
STEPS TO REPORT A TTENDA NCE FOR THE PRESENT DA Y IVR Y V Parents dial 1-866-960-6496 . Y ou’ve reached the T exas Workforce Commission home based child care attendance automation tracker. For English, press 1. Para Éspañol oprima 2 For English press 1 Para Éspañol oprima 2 Please enter your 16- digit card number T o enter your PIN, press 1. If you have forgotten your PIN, press 2 T T o check in your child in or out of this child care facility, press 1. o check in your child in or out of this child care facility, press 1. T o report an absence, press 2 T o change your PIN, press 3 If this is a current child check-in press 1 If this is a current child check-out press 2 Enter child number for the child your are checking in/ out. Parents can call to report the child’s absence from any phone
STEPS TO ENTER A PREVIOUS STEPS TO ENTER A PREVIOUS CHECK CHECK IN/ IN/ CHECK OUT CHECK OUT CHECK OUT CHECK OUT If this a child check-in for earlier today or a previous day press 3. If this is a child check-out for earlier today or a previous day press 4. Enter the date for the previous day check-in/ out. Please enter a two digit moth and two digit day. Example December 17- 1217 Y ou entered (plays back date you entered) for the date for this check-in/ out. If this is correct press 1 If not press 2. Enter the hour number from 1 to 12. Enter the two digit hour for check in/ out Example 9:1 9:15AM AM- 09 Enter the minute from 1 to 59.-15 For AM, press 1. For PM press 2. Y ou entered (play back time) If this is correct, pres 1. If not, press 2. Enter the child number for the child your checking in/ out. Y ou entered (plays back child number) for this child check in/ out. If this is correct, press 1. If not press2. p p Y ou ha u have suc successfully chec ully checked-i d-in/ out / out y your child. ur child. If you would like to check-in or check –out another child, press 1. If you are finished checking –in/ out your children for today, press 2.
A BSENCES A BSENCES Parents report their child is scheduled to attend but does not due to illness, court ordered visits or other reasons. Parents need to Dial 1-866-960 -9496 Can call to report absences from any phone Parents need to Dial 1 866 960 9496 . Can call to report absences from any phone. Y ou’ve reached the T exas Workforce Commission home based child care attendance automation tracker. For English, press 1. Para Éspañol oprima 2 (Select Language) × Please enter your 16-digit card number y g (Enter the number on front of your ( y × attendance card) T o enter your PIN, press 1 Press 1 × T o check your child in or out of this child Press 2 × care facility press 1, T o report an Absence press 2 T o change your PIN press 3 Enter the child number to report Enter the number for the child who is absent. × an absence. Y Y ou entered <plays back child number entered> t d < l b k hild b t d> P Press 1 1 × If this is correct, press 1. if not, press 2. Enter the two-digit month and two-digit day Enter the month and day for the absence. × Example: checking in for August 5 th , representing the date of absence for this child Enter 0805 Enter 0805
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