Product Presentation Kit NOVILITY L.I.V.E. Learning in Virtual - - PDF document

Product Presentation Kit

NOVILITY L.I.V.E.

Learning in Virtual Environment

NOVILITY H.E.L.P.

Hospitality Excellence Learning Platform

See our products in action or book a free consultation at novility.com 2017 Novility B.V.

OUR PURPOSE & VISION OUR SOLUTIONS

WHY NOVILITY

We provide smart hospitality training to ensure that your team performs at its best and healthiest.

Novility L.I.V.E.

An interactive learning tool using motion-tracking and speech-recognition technology

Novility H.E.L.P.

Our one-stop integrated cloud-based platform to monitor and manage your team’s training through intuitive dashboards We’re in the best business in the world. The business of a warm welcome, surprise, a simple smile. This entire world is built on an irreplaceable asset: people. Without them, hospitality simply can’t exist. Hospitality is driven by performance, but it’s measured by perfection. Every moment, every detail can make the difference. Between a 4 and a 5 star review. Between a recommendation and a bad ranking. Refined skills don’t just walk through the door. They’re born from meticulous training. But personal training costs time and resources. That’s why we use cutting-edge technology to redefine it. We’re in the best business in the world, and we love making it even better.

“We stand by

• ur brand vision
• f building the

most trusted and technologically advanced hospitality training platform to drive the future of your business.”

Did You Know?

NOVILITY L.I.V.E.

$14K - $29K is the

average compensation cost per injury and liability

• case. 70% of injury claims

are made by housekeeping

• professionals. 14 days

lost on average per housekeeper annually.

FEATURES

Extensive curriculum for training of SOPs Ergonomics exercises for injury prevention Basic English lessons for enhanced guest interaction Instant feedback loop for immediate corrective action Bite-sized learning to enhance knowledge retention Independent training in ten different languages and counting

BENEFITS

Increased operational efficiency Quicker and more effective onboarding Reduced shadowing time and training costs Reduction of injury-related liability claims Improved employee retention Heightened guest satisfaction, increasing

• nline review scores

Source: U.S. Bureau of labor statistics The health and safety curriculum has been created with certified associates of the Board

• f Certification in

Professional Ergonomics (BCPE).

Training you can trust. Our interactive learning tool trains your team better and faster, while its motion-tracking capabilities enables you to actively reduce repetitive strain injuries.

2017 Novility B.V. See our products in action or book a free consultation at novility.com

NOVILITY H.E.L.P.

Training made simple. Your online management portal to leverage deeper insights from your training.

ACCESS

See data anywhere, anytime: cloud-based & secure

MANAGE

Manage all your training activities through intuitive custom dashboards

MEASURE

Track employee performance and progress in unique training profiles

ACTION

Assign retraining and refresher session to your team when necessary

ANALYZE

Analyze results with customizable reporting methods

Unique trainee profiles Custom training curriculum Learning progress overview Performance tracking Dedicated support at your fingertips

FEATURES

2017 Novility B.V. See our products in action or book a free consultation at novility.com

See our products in action or book a free consultation at novility.com 2017 Novility B.V.

SETUP & INSTALL

Plug & play. It’s that easy!

NOVILITY L.I.V.E. NOVILITY H.E.L.P.

REQUIREMENTS

Internet access (>1 Mbit); Cabled/WiFi Accessibility from any browser

USEFUL INFORMATION

Cloud-based system with no software download requirements Data is anonymized to ensure total confidentiality Information is stored on secure servers with routine backups

REQUIREMENTS

Internet access (>1 Mbit); Cabled/WiFi 3m x 4m (10’ x 14’) dedicated space for motion-capture

ADDITIONAL INFORMATION

Full support during setup from a Novility product specialist Our system only requires the use of web ports 80 & 443 on your firewall No direct connection to your PMS

See our products in action or book a free consultation at novility.com 2017 Novility B.V.

NOVILITY IN PRACTICE

How L.I.V.E. and H.E.L.P. work together to enhance your team’s productivity and performance.

Did You Know?

75% of room cleaners

experience work-related

• pain. Of these, 54% took

time off to recover.

Source: University of California - San Francisco

In preparation for our recent hotel opening, Novility’s training solution helped on-board

• ur employees efficiently and independently,

saving time during shadowing. The training delivery method is unique, and the integration of language learning and motion-tracking technology helped improve my team’s communication and encourage safer work practices.

Gintare Sinauskaite

Director of Housekeeping, Center Hotels, Iceland

Create customized curriculum and assign it to unique trainee profiles Identify the areas to improve and provide immediate corrective actions Healthier and happier team Enhanced guest experience Better business performance Monitor and manage all your training activities in real-time Engage your team in interactive training of SOPs and Ergonomics exercises

Anna Konichsheva

Quality & Training Manager, Rixos

See our products in action or book a free consultation at novility.com 2017 Novility B.V.

RETURN ON INVESTMENT

Did You Know?

A 1-point increase in an online review score aggregate leads to:

Rethinking growth. Establishing a brand for the future.

Input

Consistent SOP & language skills training Ergonomics exercises to improve health & safety Accelerated learning with smart technology

Superior Guest Experience

Increase Revenue

Output

Increased financial performance Improved human capital

Operational Efficiency

Decrease Costs

THE NOVILITY EFFECT

0.89% in ADR 0.54% in Occupancy 1.42% in RevPAR Yana Makhanov

Assistant Director of Rooms, The Meritage Resort & Spa, USA

In our short time using Novility we have had a very positive response from our team members as they have been actively engaged in using the system for ergonomics. Novility’s individualized feedback has accurately guided them during their stretching exercises. I have been greatly pleased and impressed with the quality of talent at Novility, as well as their responsiveness and excellent follow-up.

Source: Cornell University School of Hotel Administration