Product Presentation Kit NOVILITY L.I.V.E. Learning in Virtual Environment NOVILITY H.E.L.P. Hospitality Excellence Learning Platform
WHY NOVILITY We provide smart hospitality training to ensure that your team performs at its best and healthiest. OUR PURPOSE & VISION “We stand by We’re in the best business in the world. The business of a warm welcome, surprise, our brand vision a simple smile. This entire world is built on an irreplaceable asset: people. Without them, of building the hospitality simply can’t exist. Hospitality is driven by performance, but it’s most trusted and measured by perfection. Every moment, every detail can make the difference. Between a 4 and technologically a 5 star review. Between a recommendation and a bad ranking. advanced hospitality Refined skills don’t just walk through the door. They’re born from meticulous training. training platform to But personal training costs time and resources. That’s why we use cutting-edge technology to drive the future of redefine it. We’re in the best business in the world, and your business.” we love making it even better. OUR SOLUTIONS Novility H.E.L.P. Novility L.I.V.E. Our one-stop integrated An interactive learning cloud-based platform to tool using motion-tracking monitor and manage your and speech-recognition team’s training through technology intuitive dashboards 2017 Novility B.V. See our products in action or book a free consultation at novility.com
NOVILITY L.I.V.E. Training you can trust. Our interactive learning tool trains your team better and faster, while its motion-tracking capabilities enables you to actively reduce repetitive strain injuries. FEATURES BENEFITS Extensive curriculum for training of SOPs Increased operational efficiency Ergonomics exercises for injury prevention Quicker and more effective onboarding Basic English lessons for enhanced guest interaction Reduced shadowing time and training costs Instant feedback loop for immediate corrective action Reduction of injury-related liability claims Bite-sized learning to enhance knowledge retention Improved employee retention Independent training in ten different languages Heightened guest satisfaction, increasing and counting online review scores Did You Know? The health and safety $14K - $29K is the curriculum has been average compensation created with certified cost per injury and liability associates of the Board case. 70% of injury claims of Certification in are made by housekeeping Professional professionals. 14 days Ergonomics (BCPE). lost on average per housekeeper annually. Source: U.S. Bureau of labor statistics 2017 Novility B.V. See our products in action or book a free consultation at novility.com
NOVILITY H.E.L.P. Training made simple. Your online management portal to leverage deeper insights from your training. MEASURE ANALYZE ACTION MANAGE ACCESS Track employee Analyze results Assign retraining Manage all your See data training activities performance and with customizable and refresher anywhere, anytime: through intuitive progress in unique reporting session to your cloud-based & custom training profiles methods team when secure necessary dashboards FEATURES Unique trainee profiles Custom training curriculum Learning progress overview Performance tracking Dedicated support at your fingertips 2017 Novility B.V. See our products in action or book a free consultation at novility.com
SETUP & INSTALL Plug & play. It’s that easy! NOVILITY L.I.V.E. NOVILITY H.E.L.P. REQUIREMENTS REQUIREMENTS Internet access (>1 Mbit); Cabled/WiFi Internet access (>1 Mbit); Cabled/WiFi 3m x 4m (10’ x 14’) dedicated space for Accessibility from any browser motion-capture USEFUL INFORMATION ADDITIONAL INFORMATION Cloud-based system with no software Full support during setup from a Novility download requirements product specialist Data is anonymized to ensure Our system only requires the use of web ports total confidentiality 80 & 443 on your firewall Information is stored on secure servers with No direct connection to your PMS routine backups 2017 Novility B.V. See our products in action or book a free consultation at novility.com
NOVILITY IN PRACTICE How L.I.V.E. and H.E.L.P. work together to enhance your team’s productivity and performance. Engage your team in interactive Monitor and Healthier and training of SOPs manage all your happier team and Ergonomics training activities exercises in real-time Enhanced guest experience Identify the areas to improve and provide immediate Create customized corrective actions curriculum and assign it to unique Better business trainee profiles performance In preparation for our recent hotel opening, Novility’s training solution helped on-board Anna Konichsheva our employees efficiently and independently, Quality & Training Manager, saving time during shadowing. Rixos Did You Know? 75% of room cleaners The training delivery method is unique, and experience work-related pain. Of these, 54% took the integration of language learning and time off to recover. motion-tracking technology helped improve my team’s communication and encourage Gintare Sinauskaite safer work practices. Director of Housekeeping, Source: University of Center Hotels, Iceland California - San Francisco 2017 Novility B.V. See our products in action or book a free consultation at novility.com
RETURN ON INVESTMENT Rethinking growth. Establishing a brand for the future. THE NOVILITY EFFECT Superior Guest Input Experience Output Increase Revenue Consistent SOP & language skills training Increased financial Ergonomics exercises to performance improve health & safety Improved human Operational Accelerated learning with capital Efficiency smart technology Decrease Costs Did You Know? In our short time using Novility we have had a very positive response from our team members as they have been actively A 1-point increase in engaged in using the system for ergonomics. Novility’s an online review score aggregate leads to: individualized feedback has accurately guided them during their stretching exercises. I have been greatly pleased and 0.89% in ADR impressed with the quality of talent at Novility, as well as their 0.54% in Occupancy responsiveness and excellent follow-up. 1.42% in RevPAR Yana Makhanov Source: Cornell University Assistant Director of Rooms, School of Hotel Administration The Meritage Resort & Spa, USA 2017 Novility B.V. See our products in action or book a free consultation at novility.com
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