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Santander Consumer Bank Nordic Group
May 2020
Presentation Santander Consumer Bank Nordic Group May 2020 Index - - PowerPoint PPT Presentation
v Q1 2020 Investor Presentation Santander Consumer Bank Nordic Group May 2020 Index 1. SCB Nordic Overview Q1 2020 2. Financials Q1 2020 3. Capital and Funding Q1 2020 4. Appendix: Santander Group 5. Appendix: Santander Consumer Finance
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May 2020
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We are one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private and business customers. We work with the best people in an engaged, challenging and passionate organization, which provides great opportunities for professional growth. Santander Consumer Bank AS is a Nordic bank with more than 1,400 colleagues in Sweden, Norway, Denmark and Finland, with a long history in the Nordics, and with global strength through being a part of Banco Santander.
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SCB AS is regulated by the Norwegian FSA
Santander Consumer Finance S.A.
Fitch/Moody’s/S&P A-/A2/A- Santander Consumer Bank AS Fitch/Moody’s A-/A3
Santander Consumer Bank Denmark (Branch) Santander Consumer Finance Finland (Subsidiary) Santander Consumer Bank Sweden (Branch)
Banco Santander S.A.
Fitch/Moody’s/S&P A-/A2/A
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Source: SCB Group Q1 2020 Report and Management Figures 1) Adjusted for IFRS9 transitional rules 2) Compared against PBT Q1 2019 3) Based on year end 2019 figures 4) NII Ratio = Net Interest Income (annualized) / ANEA
Gross Outstanding Loans
NOK Billion People
Employees Core Capital CET11
Per cent Customers3
Million Total Deposit
NOK Billion Net Interest Income Ratio4
per cent Profit Before Tax
NOK Million Partners
5,079
Merchants
+5,500
Car Dealers
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Q1 2020 (vs. Q4 2019)
(+17%) (-140bps) (+11.1%) (-11.4%)2 (-37) (+11bps)
83 322 118 991 127 852 147 9702 162 8022 165 331 193 137
2014 2015 2016 2017 2018 2019 Q1 2020
Source: SCB Annual Reports Reports (2014 – 2019) and Q1 2020 Report 1) Compound Annual Growth Rate 2014 – Q1 2020
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mNOK
CAGR1 17%
mNOK mNOK mNOK mNOK mNOK mNOK
1 321 1 942 3 250 3 9952 4 1342 3 611 709
2014 2015 2016 2017 2018 2019 Q1 2020 mNOK
Source: SCB Annual Reports Reports (2014 – 2019) and Q1 2020 Report 1) Compound Annual Growth Rate 2014 – 2019
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mNOK mNOK mNOK mNOK mNOK
CAGR1 22%
mNOK
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Source: SCB Group Q1 2020 Report (All figures in NOK) Note: NOK 154 million in bargain purchase gain related to the acquisition of Ford Credit has not been credited to any specific country’s PBT
Gross Outstanding
Profit Before Tax
Auto loans: 50.9 Bn Unsecured loans: 9.9 Bn Profit before tax: 224 MM Auto loans: 34.2 .2 Bn Bn Unsecured loans: 8.3 Bn Bn Profit before tax: 147 MM MM Auto loans: 28.3 .3 Bn Bn Unsecured loans: 16.9 .9 Bn Bn Profit before tax: 83 83 MM MM Auto loans: 40.0 .0 Bn Bn Unsecured loans: 4.6 Bn Bn Profit before tax: 98 98 MM MM
Bankia Bank acquired (credit cards) ELCON Finance becomes Santander Consumer Bank AS (SCB) ELCON Finance A leading Norwegian company within equipment leasing, factoring and auto financing Santander Consumer Finance S.A. acquires ELCON Finance Company demerges and auto finance is retained in Norway and Sweden Launch consumer loans Norway Skandiabanken Bilfinans acquired in Denmark (auto finance) Start up auto finance in Finland GE Finland acquired (auto finance, consumer loans) Consumer loans in Sweden (2012) and Denmark (2013) Deposits launched in Norway and Sweden (2013) Deposits launched in Denmark (2014)
SCB merges with GE Money Bank SCB becomes leader within car finance and unsecured loans in the Nordic region
Solidified position in sales finance with the
Elkjøp/Elgiganten, Power and Media Markt
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Forso Nordic AB SCB acquires the captive finance operation of Ford in the Nordics1
1) Forso Nordic AB, the captive finance operation of Ford Motor Company in the Nordics, agreed to an acquisition by Santander Consumer Bank AS in November 2019. Part of the transaction is a long-term agreement on retail and wholesale finance to Ford dealers under the Ford brand. The transaction closed on 28 February 2020.
Michael Hvidsten
CEO
Michael started in GE (first in GE Capital, later in GE Money Bank) in 2000, where he held various key position within risk
joined Santander in 2005 as Nordic Chief Risk Officer, and was appointed Nordic CEO in 2012.
Anders Bruun-Olsen
CFO
Anders has held several senior positions within banking institutions like DNB, Eksportfinans and
Santander in 2011.
Knut Øvernes
MD Norway Commercial B2B
Knut has held various business management positions in GE Money Bank and Santander since he started in 1996.
Peter Sjöberg
MD Finland Strategy and M&A
Peter has 20 years experience from banking and financial services. He has held several leadership positions in SCB. Joined Santander in 2010.
Andres Diez
Chief Risk Officer
Andres has held different leadership positions within Risk and Credit. Joined Santander in 2007.
Martin Brage
MD Sweden Commercial B2C
Martin joined GE in 1999. With his long and extensive experience within the financial sector and Santander, he has built up years of experience within auto and unsecured.
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Tina Krogsrud Fjeld
IT & Ops Director
Tina has vast experience within commercial, business development, compliance, group strategy and Non Financial Risk. She joined Santander in 2019.
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Internal environment Inclusive and sustainable growth
Ensuring we have the right culture, skills, governance, digital and business practices Supporting to create new jobs and helping people access finance, supporting the financing
sustainable consumption
Responsible procurement Stakeholder value Risk focus Responsible business practices Strong corporate culture Talented and motivated team
SUSTAINABLE GROWTH INCLUSIVE GROWTH
Creation of a holistic bank culture centered on responsible banking principles
We act in a manner that is in line with the values of Banco Santander: Simple, Personal and Fair.
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Leverage of market position to increase awareness Strong collaboration with dealers, partnerships and local
market leader in the Nordic car and leisure finance, SCB can help not only to build awareness but also drive customer behaviour changes through various initiatives, impacting carbon footprint. These initiatives support Banco Santander’s goal to be carbon neutral already in 2020
in the Nordics, we have the opportunity to shape the future of sustainable mobility at country level
environmental criteria in the development of business, contributing to the economic and social prosperity of people and businesses in a responsible and sustainable way
in which we operates via our lending activity, as well as via donations and partnerships with local
SCB AS: Contributing to value creation in the Nordics
Sustainable Mobility Supporting local communities Strong retail focus Donations & Partnerships
Overview of other highly relevant SDGs for SCB AS
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GOAL 4: Ensure inclusive and equitable quality education and promote lifelong learning
SCB AS is a Gold partner supporting “Right To Play”, an
educates and empowers children to rise above adversity using the power of play GOAL 3: Ensure healthy lives and promote well-being for all
Rynkeby”, a charity cycling team that raise money for children with critical illnesses
“Kræftens Bekæmpelse”, the Danish Cancer Society GOAL 7: Ensure access to affordable, reliable, sustainable and modern energy In 2013 Santander pioneered the All- in-One product suite in Finland, speeding up renewal of one of the
GOAL 13: Combat climate change and its impacts by regulating emissions and promoting developments in renewable energy SCB AS has partnered with CHOOOSE, a global leader in retiring carbon credits and a platform for climate action, battling emissions from big polluters
Through its general business activity and its community work, SCB AS directly contributes to the achievement of UN SDG 3, 4, 7, 13
Auto & Leisure Unsecured Insurance Deposits
Saving products with high interest rates provided to private customers Insurance products related to payment protection, auto, health and travel, offered to private customers Loans, credit cards and sales finance services
Loans and financial services provided to private customers, SMEs and car dealers
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Total Auto and Unsecured
Source: SCB Group Q1 2020 Report and Management Figures
Auto SME
Non Std. Auto
Consumer Loan
Credit Card
Auto Private Persons
Total Unsecured 21% Total Auto 79%
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Position and market share in the Nordics¹
Source: Based on internal calculations by SCB
19%
market share
27%
market share
24%
market share
9%
market share
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Auto Loans & Hire Purchase
Customers
Distribution
dealers and importers
Auto Leasing
Customers
Distribution
Stock & Demo Financing
Customers
dealers Distribution
agreements
dealers
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SHFT
A subscription marketplace for cars, powered by Santander. Cars provided by partner dealerships
eCOMMERCE
Quotation and checkout service connected to OEMs, dealerships and marketplaces
All In-1
Platorm to enable bundling of 3rd party services in one invoice to the customer
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The acquisition represents an exclusive long term strategic partnership agreement (i.e. a White Label Agreement) and presents SCB with new
Source: SCB Management Figures 1) As per closing of the acquisition on 28 February
Million EUR Profit Before Tax
Billion EUR (Retail, Leasing & Wholesale) Outstanding portfolio
Across Nordics Employees1
Average across Nordics Market share
Distribution of Unsecured portfolio¹
Source: SCB Group Q1 2020 Report 1) Gross outstanding loans
9.9 Bn
8.3 Bn
16.9 Bn
4.6 Bn
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Sales finance Credit cards Direct loans
Distribution Online Stores Cross sale Portfolio Management Distribution Online Stores Cross sale Distribution Online Agents Cross sale
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Santander Group
Total assets 1.54 (€ trillion) Branches globally11,902 Headcount 194,948 Customers146 (million) Profit After Tax 1,977 (€ million)1
Santander Consumer Finance Subgroup
Loans 115 (€ billion) European countries15 Headcount 14,760 Customers 19 (million) Profit After Tax 336 (€ million)
Source: Banco Santander and Santander Consumer Finance Q1 2020 Institutional Presentation 1) Provisions overlay of EUR 1,600 million related to COVID-19 and restructuring costs not included.
4.4 4.4 4.7 5.3 4.9 4.6 4.6
2014 2015 2016 2017 2018 2019 Q1 2020
42 44 50 38 40 44 43
2014 2015 2016 2017 2018 2019 Q1 2020
1.7 1.8 2.7 3.0 2.8 2.2 1.7
2014 2015 2016 2017 2018 2019 Q1 2020
Return on Assets1
Per cent
Net Interest Income Ratio2
Per cent
Cost / Income Ratio3
Per cent
Source: SCB Annual Reports Reports (2014 – 2019) and Q1 2020 Report 1) ROA = PBT (annualized) / ANEA 2) NII Ratio = Net Interest Income (annualized) / ANEA 3) Cost/Income Ratio = OPEX / Gross Margin (OPEX: Total Operating Costs)
Normalised KPI’s as a results of higher growth in the Auto portfolio
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NOK million Q1 2020 Q1 2019 Δ 19/18 Interest income and similar income 2 279 2 110 169 Interest expenses and similar expenses
Net interest income 1 900 1 770 130 Commissions and fees 72 121
Other product and funding related income and cost
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Gross margin 1 882 1 920
Salaries and personnel expenses
Administrative expenses
Depreciations and amortisation
1 Net operating income 1 069 1 150
Other incomes and costs 162 11 151 Total losses on loans, guarantees etc.
Profit before tax 709 800
Income tax
126 Profit after tax 636 602 34
Key changes year-on-year
against NOK
(Danish: “Forsikringsdistributionsdirektivet”) has driven insurance sales lower
increased due to FX exposures in SEK and DKK.
purchase bargain gain of NOK 154 MM NOK from the Forso Nordic acquisition
losses recognized for the newly acquired portfolio in Forso Nordic and that losses in Q1 2019 were unusually low due to specific releases on Auto, making losses in Q1 2020 comparatively high
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Source: SCB Group Q1 2020 Report
NOK million Q1 2020 Q4 2019 Δ 19/18 Deposits with external institutions 10 116 4 034 6 082 Loans to customers (net) 188 407 161 392 27 015 Other financial assets 9 545 11 604
Other assets 5 398 3 911 1 487 Total assets 213 466 180 941 32 525 Debt to credit institutions 48 801 30 174 18 627 Deposits from customers 72 764 65 484 7 280 Debt established by issuing securities 56 539 53 403 3 136 Other liabilities 4 733 4 368 365 Subordinated loan capital 2 566 2 421 145 Total equity 28 062 25 090 2 972 Total liabilities and equity 213 466 180 941 32 525
Source: SCB Group Q1 2020 Report
Key changes year-to-date
placements in the Norwegian and Swedish Central banks, liquidity loan from central bank and cash buffer funded through intragroup loans
increased portfolios in Sweden and Finland as a result stronger SEK, DKK against NOK
been kept as cash buffer through Covid-19 crisis
balance sheet
funded primarily by intragroup loans from the parent Santander Consumer Finance S.A.
market rates, but also due to the weakening of NOK
increased due to stronger SEK, DKK and EUR against NOK
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Favourable product mix and stable customer behaviour
Risk Portfolio - Total (mNOK) 2017 2018 2019 Q1 2020 Current 136 821 92,2 % 150 284 92,5 % 152 639 91,8 % 168 264 92,2 % 5-30 dpd 6 806 4,6 % 7 258 4,5 % 7 090 4,3 % 6 612 3,6 % 31-60 dpd 1 329 0,9 % 1 218 0,7 % 1 495 0,9 % 1 557 0,9 % 61-90 dpd 510 0,3 % 462 0,3 % 672 0,4 % 710 0,4 % NPL 2 912 2,0 % 3 320 2,0 % 4 320 2,6 % 5 391 3,0 % Total 148 378 100,0 % 162 541 100,0 % 166 217 100,0 % 182 534 100,0 % Risk Portfolio - Secured (mNOK) 2017 2018 2019 Q1 2020 Current 106 859 93,9 % 119 752 93,9 % 121 727 93,6 % 134 309 94,0 % 5-30 dpd 4 787 4,2 % 5 389 4,2 % 5 311 4,1 % 5 035 3,5 % 31-60 dpd 753 0,7 % 691 0,5 % 917 0,7 % 1 028 0,7 % 61-90 dpd 231 0,2 % 226 0,2 % 365 0,3 % 401 0,3 % NPL 1 211 1,1 % 1 435 1,1 % 1 710 1,3 % 2 046 1,4 % Total 113 841 100,0 % 127 492 100,0 % 130 029 100,0 % 142 819 100,0 % Risk Portfolio - Unsecured (mNOK) 2017 2018 2019 Q1 20203 Current 29 963 86,8 % 30 532 87,1 % 30 912 85,4 % 33 955 85,5 % 5-30 dpd 2 019 5,8 % 1 869 5,3 % 1 780 4,9 % 1 577 4,0 % 31-60 dpd 576 1,7 % 526 1,5 % 578 1,6 % 529 1,3 % 61-90 dpd 279 0,8 % 237 0,7 % 308 0,9 % 309 0,8 % NPL 1 700 4,9 % 1 885 5,4 % 2 610 7,2 % 3 345 8,4 % Total 34 537 100,0 % 35 049 100,0 % 36 188 100,0 % 39 715 100,0 %
Source: SCB Group Risk Department 1) NPL ratio = Non-performing loans / Gross loans 2) Coverage Ratio = Loan Loss Reserves (Write Downs) / NPL 3) The increases in NPL ratio for unsecured is mainly due to the change in write-off policy in Sweden, Denmark and Finland during Oct 2018 and Norway in July 2019. The policy extends the time before contracts get written off from 180 to 720 days past due
NPL ratio1
Coverage ratio2
107.7 113.6 96.9 109.7 93.5 87.9
2015 2016 2017 2018 2019 Q1 2020
2.05 2.01 1.96 2.03 2.60 2.95
2015 2016 2017 2018 2019 Q1 2020
Group CET1-ratio requirement from Dec-2019 to Dec-2020
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Dec-2019
~11.6% Pillar 1 CET1- requirement 4.3% Pillar 2 CET1- requirement
~15.9% Minimum CET1 requirement 4.5% Conservation buffer 2.5% Countercyclical buffer 1.6% Systemic risk buffer 3% ~11.6% Pillar 2 Req. 3.3% Pillar 2 Guidance 1% ~4.3%
Mar-2020
~10.3% Pillar 1 CET1- requirement 4.3% Pillar 2 CET1- requirement
~14.6% Minimum CET1 requirement 4.5% Conservation buffer 2.5% Countercyclical buffer 0.3% Systemic risk buffer 3% ~10.3% Pillar 2 Req. 3.3% Pillar 2 Guidance 1% ~4.3%
Dec-2020
~8.7% Pillar 1 CET1- requirement 4.3% Pillar 2 CET1- requirement
~13.0% Minimum CET1 requirement 4.5% Conservation buffer 2.5% Countercyclical buffer 0.3% Systemic risk buffer 1.4% ~8.7% Pillar 2 Req. 3.3% Pillar 2 Guidance 1% ~4.3%
increase from 3% to 4.5%, the change will enable banks to use the buffer in the jurisdiction where it operates (forecasted year-end 2020 SRB in SW/DK/FI = 0%), thus reducing overall systemic risk buffer for SCB
Source: SCB Group Q1 2020 Report and Management figures
CET1 ratio of 16.7%
Source: SCB Group Q1 2020 Report
the equity is in NOK while risk weighted assets are in EUR, NOK, SEK and DKK. After the regulatory reduction of countercyclical buffer (“CCB”) and NOK strengthening end of March, the Group’s capital position is considered to be strong with 206 bps over the regulatory requirement for CET1.
Credit in February, no dividend payment from 2019 was proposed to the Board and the owner provided an increase in core equity of NOK 2 billion. Capital figures per Q1 2020 therefore include Ford Credit and the NOK 2 billion capital increase.
provided temporary capital relief to banks. The Norwegian FSA reduced the countercyclical buffer in Norway from 2.5% to 1%. For Sweden, Denmark and Finland, the CCB is set at 0%. The result for the Group was a reduction of 1.3% in CCB requirements (from 1.6% to 0.3%) from March 2020.
Phase-in capital ratios evolution SCB Group
Per cent 30
Q1 2020 Developments
15,5 15,7 18,1 16,7 17,5 17,6 20,0 18,2 19,1 19,0 22,0 20,0 12,0 12,0 13,1 12,1
2017 2018 2019 Q1 2020
CET 1 Tier 1 Tier 2 Leverage ratio
Three pillars approach provides funding flexibility
22% 28% 50% 62% 70% 70% 77% 73% 80% 73%
2011 2012 2013 2014 2015 2016 2017 2018 2019 Q1 2020
Self-funding ratio
Source: SCB Group Q1 2020 Report 1) Outstanding amounts/transactions as per Q1 2020
million
Sweden and Denmark
Deposits
including NOK 750 million in Commercial Paper
including SEK 1,380 million in Commercial Paper and SEK 1,000 million in green bonds
transactions
Unsecured
Securitization
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40,8 Bn
23 %
72,8 Bn
41 %
15,8 Bn
9 %
47,7 Bn
27 %
Unsecured Bonds Deposits Securitization Parent Funding
Funding Composition1
NOK billion
Consolidated total balance: NOK 72.8 billion
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Distribution of Deposit portfolio and products
35%
34%
31%
N/A
Source: SCB Group Q1 2020 Report Deposit guarantees: Norway NOK 2 million | Sweden EUR 100,000 | Denmark EUR 100,000 equivalent 1) Weaker NOK against SEK and DKK contributes significantly to the Q1 2020 increase in deposit balance for Sweden and Denmark
Deposit balance development1
NOK billion
14.9 18.6 20.9 22.1 26.5 25,8 14.4 11.9 15.4 15.4 19.8 22,4 8.0 10.5 14.3 17.2 19.2 24,5
2015 2016 2017 2018 2019 Q1 2020
Norway Sweden Denmark
Defining an ambitious Framework, in line with best practices and standards
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Use of Proceeds Rationale for issuing Green Bond Following best practice and latest market developments SCB AS Green Bond Framework description Project Evaluation and Selection Management of proceeds Reporting External Review
loan and lease contracts for electric passenger vehicles (EVs only) SCB AS Green Bond Framework:
Low Carbon Transport Standards
EU Green Bond Standard SCB AS intends to:
while playing a role in the transition to a low carbon economy
investors, while fostering the relationship with existing investors
by the Green Bond Working Group (‘GBWG’)
approach
expert consultant Multiconsult
upcoming transaction
SCB AS Green Bond Framework is aligned with ICMA GBP 2018 and Eligibility Criteria comply with the recommendation of the draft Technical Expert Group (TEG) report on the EU Taxonomy
Q1 2020 summary
Source: Bloomberg 1) Outstanding amounts as per Q1 2020
New Issuances Volume New Issuances # Taps # Maturities Outstanding Volume¹ Outstanding bonds/CP’s # Format Issued Tenor
6,250 million 8 FRN
1 (Green)
7,105 million 9 (1 Green) FRN 3,25 year 500 million 1
2,000 million 4 FXD 5 year
NOK SEK EUR
2 FRN
2020
250 million 1
750 million 4 FXD 6 - 6,5 months
NOK
880 million 9
1,380 million 12 FXD 3 – 6 months
SEK
Senior Unsecured Commercial Paper
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Maturity profile Q1 2020 – 2025 for Senior Unsecured and Commercial Paper
Total Maturity
(EUR MM)
124 115 248 111 125 204 145 204 91 500 500 500 500 67 100
2020 2021 2022 2023 2024 2025
DKK EUR SEK NOK
500 500 500 500
2020 2021 2022 2023 2024 2025
1,450 1 350 2 900 1 300
2020 2021 2022 2023 2024 2025
Commercial Paper Senior
2 250 1 605 2,250 1000 1,380
2020 2021 2022 2023 2024 2025
Commercial Paper Senior Green Senior
NOK million SEK million EUR million
Source: Bloomberg, Management Figures (outstanding amounts as per Q1 2020) FX: EURNOK 11.6888 | EURSEK 11.0375 | EURDKK 7.4667
500 750
2020 2021 2022 2023 2024 2025
DKK million Total Maturity (EUR million)
franchise
and strengthening position through acquisitions
unsecured space through new digital offerings and strong partnership
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People le Custo stomers rs Commun uniti ities Shareh rehold lders ... ... resu sult ltin ing in hig igher r inve vest stment t in the community … ... which ich drive ives s profi fita tabil ilit ity y and susta stain inable le growth wth ... … more motivated and engaged emplo loye yees s ... ... make ke our r custo stomers s more re sati tisfi sfied and loya yal l ... To Tota tal l ass ssets ts (EUR billion) 1,540 Cust Customer l r loans s (EUR billion excluding reverse repos) 909 Cust Customer d r deposit sits s + mutu tual l funds s (EUR billion excluding repos) 923 Branch ches 11,9 ,902 Q1’20 Att ttrib ributa table profi rofit t (EUR million) 331 Q1’20 Underlyin rlying att ttrib ributa table profi rofit t (EUR million) 1,977 Market rket capit itali lisati tion (EUR billion; 31-03-20) 37 37 People (headcount) 194,9 ,948 Cust Customers rs (millions) 146 Share reholders rs (millions) 4.0 Comm Communit ities s in in 2019 (million people financially empowered) 2.0 Q1’20 Highli lights ts
Our strategy is built around a virtuous circle based on loyalty
Simple Personal Fair
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Spain; 14% SCF; 12% UK; 8% Portugal; 5% Poland; 2% US; 11% Mexico; 10% Other South America; 2% Argentina; 2% Chile; 5% Brazil; 29%
41% 41% 38% 38% 21% 21%
Europ rope Sout uth Americ erica Nort rth Americ erica
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Contributio ion to Q1’20 underlyin ing attribu buta tabl ble profit1
Customer stomer lo loans ns Customer stomer funds ds
72% 14% 14%
Europ
South h Ameri erica ca North h Ameri erica ca
70% 16% 13%
Europe
South h Ameri erica ca North h Ameri erica ca
Hig igher er exposur
in Europe,
ater r
rtunity unity to grow
in the Ameri ricas cas Well ll-bala balanced nced profit it dis istribution ibution between een Europe
ricas. cas. SCIB and
and WM&I contr tribut ibution: ion: 30%
Mar Mar-20 Group’s contribution3 by regions ns
SGP 1%
Note: customer loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds SCF excluding SCUK 1. As a % of operating areas, excluding Corporate Centre and Santander Global Platform 2. Uruguay, Peru and Colombia 3. As a percentage of operating areas
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Individuals demand deposits, 39% Individuals time deposits, 10% Individuals mutual funds, 12% Consumer, 4% SMEs, 10% Corporates, 14% SCIB, 11%
Custom
er funds funds
Custo stomer r funds s by busin siness, ss, Mar-20 20 Other individuals, 10% Home mortgages, 36% Consumer, 17% SMEs, 10% Corporates, 13% SCIB, 14%
Loans Loans
Custo stomer r loans s by busin siness, ss, Mar-20 20
Note: customer loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds
Global lobal businesse esses s (SCIB and WM&I) Santa tand nder r Global al Platf tform rm We mainta ntain in a leaders rship hip positio tion in our 10 core markets kets
Top 3 auto auto finan ance 17% 17% Loans 19% 19% Deposit s 18% 18% Loans 16% 16% Deposit s 10% 10% Loans 8% Deposit s 12% 12% Loans 12% 12% Deposit s
Europe pe
3% 3% Loans 3% 3% Deposit s 13% 13% Loans 13% 13% Deposit s
Top 7 in reta tail l auto to lending ing
North th America ica
10% 10% Loans 10% 10% Deposit s 10% 10% Loans 12% 12% Deposit s 18% 18% Loans 17% 17% Deposit s
South th America ica Enabli ling ng greater ter collab aboratio ration across ss the Group p to generate rate higher r revenu nue and efficiencies iciencies
Marke ket t share res
SGP SGP
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Market share data: as at Dec-19 and the US and SCF latest available. The UK: includes London Branch. Poland: including SCF business in
credit notes), financial bills (letras financeiras) and COE (certificates of structured operations)
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Pre-pr provision
bn EPS volat latili ility calc lcula ulated ed usin ing g quart arter erly ly data a from
99 to 20191
Net t profi fit t increa crease se 1999-2019
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
18 23 24 24 24 20 23 24 23 25 26 26
3,03% 3,28% 3,26% 3,25% 3,06% 2,94% 3,04% 2,90% 2,83% 2,97% 2,89% 2,80% 1,02%1,36% 1,40% 1,65% 2,44% 1,69%1,43% 1,25% 1,18% 1,07% 1,00% 1,00%
Cost of credi dit Pre-pr provision
loans ns
Source: Bloomberg, with GAAP criteria. Standard deviation of the quarterly EPS starting from the first available data since Jan-99
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Steady
dy growth th in volumes YoY (loans +7%, deposits +6%). Pick up in March: loans +EUR 26 bn and deposits +EUR 24 bn. New lending exceeded typical monthly levels, driven by corporates and SCIB
Our digital product
cts s and services es have been more importan ant t than ever: strong quarterly increase in our digital custome mer r base (+1.5 mn) and digital sales stood at 43% of the total sales in March. Accesse sses s and transac acti tion
s grew +23% and +22% YoY
The COVID-19 outbreak has caused an unprecedented worldwide
de health crisis. Today’s financial system is more resilient and banks are part of the solution to the current economic situation
We have implemented specific
c measures es for each of our stakeho holder ders s to help protect our employees, customers, shareholders and investors, ensure business continuity and mitigate economic and social costs
Q1’20 underlyi
ying ng attributa utabl ble profit of EUR 1,977 mn (+8% YoY), driven by increased revenue, cost control and stable cost of credit. Delivered a solid underlying ng RoTE of 11.1%
Q1’20 attribu
butab table profit of EUR 331 mn, affected by a provision
y of EUR 1,600 mn r related d to COVID ID-19 19
Credit quality
y maintaine ned d in Q1’20: NPL ratio (3.25%), Coverage ratio (71%) and Cost of credit (1.00%)
Mar-20
20 CET1 ratio: 11.58%. . Continued organic generation and dividend measures reinforced the ratio (+36 bps). However, significantly affected by strong increase in volumes, together with regulatory, corporate transactions and markets impacts
COVID ID-19 19 Growth wth Profitab fitabil ility ity Stren ength gth
Note: Changes in constant euros
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(1) In Q1’20: Provisions overlay EUR 1,600 mn related to COVID-19 and
restructuring costs and others of EUR 46 mn.
EUR R mn mn
Const nstant ant euros
Euros
Q1’20
% vs. Q1’19 1 832 1 975 2 056 2 007 1 977
Q1'19 Q2 Q3 Q4 Q1'20
Constant EUR mn
Underly lying ng attributable butable profit it
Attrib ributa table le profi fit
Net interest income 8,487
3 Net fee income 2,853
3 Customer revenue 11,340
3 Trading and other income 474 2 Total income 11,814
3 Operating expenses
1 Net operating income 6,237
5 Loan-loss provisions
6 12 Other results
Underlying PBT 3,556
3 Underlying attributable profit 1,977 1 8 Net capital gains and provisions1
— — Attributable profit 331
1,675 1,269 450 2,656 331
Note: Contribution to the SRF (net of tax) recorded in Q2’19 (EUR -162 mn). Contribution to the DGF in Spain (net of tax) in Q4’19 (EUR -160 mn)
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people financially empowered
scholarships granted
people helped through our community programmes Women en
(+2p 2pp p vs. 2018) 18)
credit to microentrepreneurs3 (+73 73% vs. 2018 18)
Santander first green bond issuance Engag gagem ement nt
proud to work for Santander (+1p 1pp p vs 2018 18)
mobilised in Green finance
Dow Jones index2
Leader
Note: figures as of 2019 and changes on a YoY basis (2019 vs. 2018) 1. Dow Jones Sustainability index 2019 2. Microentrepreneurs are already included in the people financially empowered metric
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The best t way to support rt our share areho holde ders rs is to prioritise the health and safety of our employees, help our customers and communities, and ensure a profitable business continuity We are conf nfide dent nt about ut our r stren rengt gths hs and busine ness model el to ease the COVID-19 impact on our business:
ale: e: we maintain a leadership position in our 10 core markets (Top 3 bank in 9 of our 10 core markets)
us: 146 million of customers with a unique personal banking relationship
graph phic and busine ness divers rsifi ficat ation: n: makes us more resilient under adverse circumstances
gital tal trans nsfor
mation: tion: continued execution of our plans to be the best open financial services platform is critical While it is too early to be conclusive about the macro and financial effects of the current health crisis, the pillars ars of our strat ateg egy remain ain uncha hang nged ed:
Our stron
g pre-pr prov
to manage the economic downturn. In addition, we are acti tivat ating ng mana nage gemen ent acti tion
50
Ke Key Figu y Figures es Q1’20
Gross
customer l er loa
ns (EUR billion)
115 115
Custo ustomer de depo posi sits s (EUR billion)
39 39
20 2019 19 Und nderl erlying ng at attribu butable e pro profit (EUR million)
1,470 1,470
Q1’20 Underlying attributable pro profit (EUR million)
336 336
Con
bution
profit1 (%)
12 12
Europea uropean n cou count ntries es (number)
15 15
Marke ket po posi sition
s
Top 3
Custo ustomers (millions)
>19 >19
PoS par partne ners s (thousand)
>130 >130
China Canada
Outstanding as of Mar’20 (%)
Operati rating ng in 17 countri ntries es throug ugh 13 banks s and more than 40 relevan vant t units
SCF Management perimeter, including SC UK. Source: SCF Management Control Mar’20 figures (1) SCF excluding SC UK. As % of Q1’20 SAN underlying attributable profit of operating areas excluding Corporate Centre and Santander Global Platform. Including SC UK, SCF represents 14% in Q1’20
51
75.000 POS partners
Long-sta tand ndin ing g base of Europe pean n captiv ive agreeme ments nts (+110 agreements with more than 15 car and bike manufacturers)
urrent nt volumes mes and better risk quality ty (first option financial provider)
e business ess represe esents ts >60% of total auto PAT, multiplied x3 in the last five years.
formati tion
lizatio tion, n, evolving to a customer centric and analytical business with enhanced propositions, optimized capabilities and lean cost basis
Auto to 75% 75%
Non-Auto 25%
Consu sumer 18% 18%
Auto 75%
Others1 7% Direct 69% Cards 15% Durables 16%
New 51% Used 33% Stock Financ e 16%
SCF Auto portf tfoli lio breakd kdown & key figure res SCF Consume umer r portf tfolio
kdown & key figures res
Management Control Perimeter, including SC UK. Source: SCF Management Control.
Total l SCF outstanding: 115 115 bn bn€ (Mar’20) Total l SCF outstanding: 115 115 bn bn€ (Mar’20)
52
2,19% 9% 1,02% 2% 1,51% 1% 921 921 1 602 602 2 428 428 116 116 107 107* 92 92*
SCF business mix focused on Auto
42,46% 46% 43,78% 78% 48,94% 94%
Profit fit before
(as of 2019, mn€)
ROA (PBT/Ave
/Avera rage Outst tstandin ing as of FY19,%) ,%)
Outst stand nding ng
(as of 2019, , bn bn€) Non- Auto Auto
Effi ficie ciency cy (Cost
st-to to- Inco come as of FY19, %)
Compet petit itor 1 Compet petit itor 2
Source: SCF Management Control Perimeter, including SC UK. BNP Personal Finance and CA Consumer Finance public accounts ('Equity-Method/ Affiliates” reported after gross margin reclassified for comparative purposes with SCF). * Non-Auto business of BNP PF of >40 bn€, not including home loans of c.20 bn and CACF c.27 bn€, figures as of 2018.
53
138 138 113 113 575 575
Compet petit itor 1 Compet petit itor 2 SCF business mix focused on Auto
0,41%
Profit fit before
(as of Q1’20, mn€)
ROA (PBT/Ave
/Avera rage Outst tstandin ing as of Q1’20,%)
Outst stand nding ng
(as of Q1’20, bn bn€) Non- Auto Auto
Effi ficie ciency cy (Cost
st-to to- Inco come as of Q1’20, %) %)
Source: SCF Management Control Perimeter, including SC UK. BNP Personal Finance and CA Consumer Finance public accounts ('Equity-Method/ Affiliates” reported after gross margin reclassified for comparative purposes with SCF). * Non-Auto business of BNP PF of >40 bn€, not including home loans of c.20 bn and CACF c.27 bn€, figures as of 2018.
115 115 110* 110* 91* 91* 42,96% 48,84% 53,10% 1,99% 0,60%
54
Contribution to Q1’20 underlying attributable profit 1
Spain; 14%
SCF; ; 12% 12% 2
UK; 8% Portugal; 5% Poland; 2% US; 11% Mexico; 10% Other South America; 2% Argentina; 2% Chile; 5% Brazil; 29%
41% 41% 38% 38% 21% 21%
Europ rope Sout uth Americ erica Nort rth Americ erica
(1) As % of Q1’20 SAN underlying attributable profit of operating areas excluding Corporate Centre and Santander Global Platform. (2) SCF excluding SC UK. Including SC UK, SCF represents 14% in Q1’20.
55
4,56% 4,56% 6,26% 6,26% 4,09% 4,57% 4,57% 2,34% 2,34% 2,12% 2,12% 2,11%2,19%
Cost of Risk (LLPs over ANEAS %) NPL Ratio
1,73% 1,73% 2,53% 2,53% 0,33% 0,33% 0,39% 0,46% 0,46% 0,65% 0,65% 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 1Q'20
SCF Key risk metri rics cs
Management Control Perimeter, including SC UK.
isk k KP KPIs better er than sector tor averag erage
pacity to bala lance nce adve verse se econ
ycles les across geographies
w cos
isk, despite important increase in SCF’s loan portfolio
ptation of risk management for the growing dig igita ital l business while being involved in the ecos
ystem em pla latfor
56
Reta tail il Deposit sits 29% 29% Non Retail l Deposit sits 4% 4% Secu cured red fundin ing 12% 12% ECB 10% 10% Inte terba rbank 18% 18% ECPs s & Pagares res 8% 8% MTNs & other r M/L Term Unsc. c. 18% 18% T2 & T3 2% 2% As of Mar’20
SCF’s funding structure (%)
Management Control Perimeter, including SC UK.
ivers ersific ificat ation ion of funding sources
issuances uances in in a all ll coun untries ries
iver ersi sifica ication ion of deposits posits: different initiatives to develop retail deposits
long-term erm fin inance nce vs short term
57
Sound nd capital pital ratio
isks, ks, mar arket kets s and d regu gulat latory
quireme ments nts
results in steady ady capit pital al gener nerat ation ion
SCF S.A. Legal Perimeter
SCF CET1 1 Fully lly-Lo Load aded ed Ratio tio (%)
Dec'14 Dec'15 Dec'16 Dec'17 Dec'18 Dec'19 Mar'20
10,64 12,18 11,88 12,04 12,28 12,54 12,62 12,62
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Present
ent in 15 European
ntries ies
Monol
iner businesses nesses with c. 130, 0,000 000 point nt of sale e partner ners
‐ Auto (c. 75,000 POS): Long-standing base of European captive agreements (>110) with several OEMs ‐ Non-Aut Auto (c. 55,000 PoS): Agreements with main retailers chains, model evolution based on digitalisation
More than
n 19 million ion custom tomers ers and more 19 million ion existing ting loan n contra racts ts in 2019 Top Employ loyer er Europe
2020
(SC Austria, SC Belgium, SC Germany, SC Italy, SC Netherlands, SC Poland)
Best Place ce to to Work
(Denmark)
STRATEGI ATEGIC PRIORITIES ORITIES Prov Provide ide bes best service rvice to to ou
auto to pa partne rtners, rs, OEM EMs and and car dea deale lers, rs, via ia di digi gital tal pro roje jects ts to to suppo upport rt
dealers rs &brands brands with with thei their trans transfor formation mation plans ns Reinfor force our
ition ion in in cons nsumer umer financ ance and and e-com
ital busines iness model el conv nver erging ging on
ne and and off
ine payments ents and and financ ncing ing to to supp ppor
hant partners ners Simpli plificati fication,
talisat ation ion & transform
ation
projec ects ts to to maxim imise ise efficienc iency and and customer
experi erienc ence
SCF
Management Control Perimeter, including SC UK.
59
Consumer Finance’s first green bond issuance
financed Q1 2020 Our green
n financ nce e offer r includes:
financing of electric vehicles, electric chargers, solar panels, green heating systems… 3-year agreement with Technical University of Munich for a research project that will investigate the future
e of mobili lity ty and how a greener attitude will
affect car ownership and finance. Women
Engagement t
proud to work for Santander
Plans in place in all 16 units to improve
Global al Engagem gagement ent Survey rvey results
and share best practices.
Gender er diversi ersity ty considered in talent
succession plans to improve Women In Senior Positions metric in the 2020–2025 period.
scholarships granted in Germany
people helped through our community programmes
Note: figures as of 2019 (1) Santander Universities is only present in Santander Consumer Germany
Our purpose is to help people and business prosper. Our culture is based on believing that everything we do should be:
Nordics