Presentation for Dundee City Council Implementing an intranet-based - - PowerPoint PPT Presentation

Presentation for Dundee City Council

Implementing an intranet-based Corporate GIS within the confines of a local authority East Lothian Council: A case study

Why Corporate GIS? Council data mostly spatial in nature Understand spatial context of service provision Provide extra dimension to business data Data Warehousing enables a council implementation of ‘Big Data’

Return on Investment (ROI) - 2009

• Measure annual rate of return on investment (IRR)
• Rate of return ( – determines whether to invest in project)

What is it?

• Corporate GIS not a ‘like-for-like’ replacement
• New I.T. initiatives must show savings greater than capital / maintenance
• Concept of GIS not well understood by CMT
• Clear definition of savings (only £ quantifiable items)

Why?

• Efficiency (e.g. reduction in time spent looking for information)
• Cash (e.g. existing desktop licences)
• Avoidance (e.g. avoid building infrastructure in the wrong place)

Savings Categories

• Interviews
• Agree basic scenarios for cashable savings, efficiency improvements and expenditure avoidance.
• Standard ROI reporting techniques (e.g. NPV, IRR) for projected system costs

How?

Altering working practices Improve understanding of business data Decision Support for targeting resources Business Process Integration Move GIS beyond its traditional setting Working practices and flows made more efficient Achieve operational and strategic savings (ROI) Training and Technical Support Available and Accessible Systems Achieve GIS version of BIG DATA Promote GIS capabilities

What are we trying to achieve? Success Factor Objectives

Implementation Controls

Project Management Methods Team Management Continuous Consultation

• Prince2
• Task Basis
• Aims & Objectives;
• Difficulties /

Obstacles;

• Harmonising Effort.
• Refinement of

Requirements;

• Iterative and

Evolutionary delivery.

East Lothian unitary authority Implementation Environment 2 members of staff Existing wide-range of responsibilities Cutting Staff / Redundancies Reducing budgets Organisational reviews pending Changing senior managerial structure

Project Commencement & Procurement Joint procurement effort started in 2009 After eight long months: lone procurement Ambitious requirements – ‘Biggest Bang for our Buck’

User and business needs obtained

• Interviews
• Business System documentation
• Questionnaires
• Final user needs specifications and I.T. requirements

COTS = reduce development time, increase ROI yield

Business Data Architecture Corporate GIS

Social Services Libraries Estates CRM Environmental Health Housing & Anti-Social Behaviour Transportation – Asset Management Planning / Building Standards Education LLPG

Perception of GIS

GIS – the

data ‘glue’

Operational Strategic Tactical

GIS Strategic Plan – how does it fit?

Strategic Plans

Council Strategy Strategic Partnership Programmes Sports Development Sustainable Development Single Outcome Agreements Carers’ Strategy Early Intervention and Early Years

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ALL

Determine how strategy fits with

• ther Corporate /

Council Plans Obtain corporate level patronage Cabinet level adoption and management team ‘buy-in’ (CMT / BoD).

Prior to Implementation of a Strategic Plan

Governance Structures & Activity

Corporate GIS user group Corporate GIS Governance Group Regular Heads of Service updates

Obstacles Lack of UPRN integration for some business systems No overall governance of project / no adopted strategic plan Business systems have been ‘siloed’ Middle management reluctance to ‘engage’ Staff reductions – inc. Project Executive & Senior User Low staff morale New priorities

Putting it ‘back on track’ Ensure Strategic Plan is adopted Sell benefits to Directors / Heads of Service Agree new time-scales for implementation ROI – value in assigning staff time Obtain a new ‘champion’ at executive level Adopt standard project management recovery techniques

QUESTIONS