Present ntat atio ion at at CHL HLNet May 24, 2017 Sebastian - - PowerPoint PPT Presentation

Present ntat atio ion at at CHL HLNet May 24, 2017

Sebastian Audette, President, Global Programs, HSO

Doc 8(a) CHLNet Q2’17

2

LISTENING TO STAKEHOLDERS

Patient nts Provid iders Polic icy M Mak akers

“It is no longer sufficient to focus on only providers, institutions or individual episodes of

• care. In fact, it’s dangerous.”
• 1/700 voices we heard in our strategy design process

UNIVERSAL NEEDS Better connect with each other. Listen to all voices. Boil it down to what matters. Make it easier to do the right thing. Link data, decisions & process to better health outcomes. Design systems and solutions for people.

Powerful f for

• rces of
• f

ch chang ange ar are im impact acting ing heal ealth s sys ystems arou

• und

nd the wor

• rld.

OUR CHOICES

Canada & International Process Providers Institutions One-size-fits-all ‘We Know Best’ Global Outcomes Patient Pathways Networks & Systems Local context Co-design

Separating standards setting & accreditation

Accreditation Canada is an independent, not-for-profit

• rganization affiliated with HSO

AC is dedicated to providing high impact, high value assessment programs including certifications and accreditation to Canadian and international clients AC is an HSO Global Program Partner

HSO is an independent, not-for-profit

• rganization that develops world class

standards and innovative assessment programs so people in their own jurisdictions can save and improve lives HSO provides products and services to accreditation bodies, governments, health care organizations, associations & other stakeholders

 Growing library of national and international standards  New assessment manuals so AC can customize the use of its accreditation program to meet local needs  New assessment methods  New surveyor models  New instruments and benchmarking tools  Innovative technology solutions  24-7 customer service  Activation Services  Global Learning  Corporate Support Services This means AC has access to:

TECHNICAL COMMITTEE RECRUITMENT

• TC001 Integrated Health Services
• TC004 Medication Management
• TC006 Indigenous Health
• TC009 Primary Health Care
• TC011 Mental Health and Addictions
• TC012 Care in the Community and Home
• TC018 Technology-Enabled Health
• TC023 Assessment Methodologies

STANDARDS AND ASSESSMENTS

Integrated Health Services Health Service Providers Health Education Condition-Based Journey Organizational Competency Individual Competency

Accreditation or Licensing

Accreditation

Certification and Distinction

Recognition Certification

Peopl ple P Powere red Hea ealth lthTM

TM

(CFCC Standards 2017)

CFCC Standards 2016 Patients as Surveyors 2017

CROSS-BORDER PATIENT PATHWAYS

TECHNOLOGY - [PRO RO]gress ress

1000

1

Work Life Pulse™ - PHYSICIAN ENGAGEMENT

Patients & Families Policy Makers Private Sector Associations Surveyors NGOs

PARTNERS IN CHANGE

…and more

Universities Clinicians

SHARED VALUE

PAT ATIENTS

Partners in standards development Patients as surveyors Patient pathway standards PROMs PRACT CTITIONERS Clinical engagement Relevant standards Reduced duplication Process + outcomes POLICY CY M MAKERS Integrated systems Populations focus Rigour and reliability Value for money

How can we collaborate:  Leadership and/or Management Technical cal Commi mmittee  Organizational and Individual Lead adership ip S Stand andar ards  Organizational Reco cognitio nition  Leading Peopl ple-Ce Cente ntered Care e Organizations

Our r bold bold a ambi mbition: T To u

• unle

leash t h the he po power a and po potential of

• f

pe peopl

• ple a

around t the he worl

• rld who

who sha share ou

• ur

r pa passi ssion f for

• r a

achi hievi ving quality he health se h services s – for al all.