Prepping for the World of Tomorrow - - PDF document

prepping for the world of tomorrow
SMART_READER_LITE
LIVE PREVIEW

Prepping for the World of Tomorrow - - PDF document

11/14/2019 Prepping for the World of Tomorrow


slide-1
SLIDE 1

11/14/2019 1

Prepping for the World of Tomorrow

  • Three Learning Objectives
  • !

! ! !

  • "

" " " #$$ #$$ #$$ #$$

What is Automation?

$% $% $% $% $& ' ' $& ' ' $& ' ' $& ' '

slide-2
SLIDE 2

11/14/2019 2

How did we get here?

  • (&)

(&) (&) (&) # # # # * * * * Europeans a windmills, w automatical

Automation in the world

60%

$+ $+ $+ $+

  • 11%

$+ $+ $+ $+ $ $ $ $

How Government Processes are Currently Handled

slide-3
SLIDE 3

11/14/2019 3

4.3

, , , ,

($ ($ ($ ($ & & & & '$ '$ '$ '$

1.2

, , , ,

21% 12% 6% 61%

Federal Government Man Hours

& & & &

  • .
  • .
  • .
  • .

/#012 /#012 /#012 /#012 */#3 */#3 */#3 */#3

slide-4
SLIDE 4

11/14/2019 4

69%

10%

9%

5%

4% 3%

State Government Man Hours

/ / / / 10$ 10$ 10$ 10$ +0$ +0$ +0$ +0$ * * * * $# $# $# $# 0$ 0$ 0$ 0$

108

* * * *

( ( ( ( & & & &

  • $

$ $ $ ' ' ' ' & & & &

31%

Local government employees have become increasingly frustrated in their roles

71%

/$ $ /$ $ /$ $ /$ $ 45& 45& 45& 45&

17%

$ $ $ $ & & & &

slide-5
SLIDE 5

11/14/2019 5

40%

/$ /$ /$ /$ $& $& $& $&

  • (

( ( (

  • 6$&

6$& 6$& 6$&

  • 2

2 2 2

  • Local government employees have become increasingly

frustrated in their roles

Benefits of Automation in Government

*$ *$ *$ *$-

  • #

# # # '$$$ '$$$ '$$$ '$$$

slide-6
SLIDE 6

11/14/2019 6

2 $'$ $!7"87$ 2 $'$ $!7"87$ 2 $'$ $!7"87$ 2 $'$ $!7"87$-

  • $

$ $ $

What and How Can You Automate in Government?

  • )

) ) )

  • 1&

1& 1& 1&

  • 1#

1# 1# 1#

  • 2

2 2 2

  • 9(

9( 9( 9(

56%

/$$ $$ /$$ $$ /$$ $$ /$$ $$ & & & &

  • ) $

) $ ) $ ) $ ) ) ) )

  • &'

&' &' &'

  • ()

() () () -

  • $

$ $ $ $0 $0 $0 $0

  • &%) '

&%) ' &%) ' &%) ' $ $ $ $

  • $$

$$ $$ $$-

  • #

# # #

Tax Filing and Payment Automation

slide-7
SLIDE 7

11/14/2019 7

  • : &$

: &$ : &$ : &$

  • :

: : :

  • 9;

9; 9; 9;

  • ()0

()0 ()0 ()0

  • 1<$

1<$ 1<$ 1<$

  • 2$ #

2$ # 2$ # 2$ #

  • (1$

(1$ (1$ (1$

Tax Filing and Payment Automation

  • 1

1 1 1

  • '

' ' ' +< +< +< +<

  • +

+ + + & & & &

  • =$ )

=$ ) =$ ) =$ )

  • 9#&#

9#&# 9#&# 9#&#

>87$ >87$ >87$ >87$

Benefits of Automation in Government

1& 1& 1& 1&

  • *$

*$ *$ *$

  • 1$

1$ 1$ 1$-

  • 1$<$# (1

1$<$# (1 1$<$# (1 1$<$# (1

Benefits of Automation in Government

1# 1# 1# 1#

slide-8
SLIDE 8

11/14/2019 8

Document Processing

  • '/91'$

'/91'$ '/91'$ '/91'$

  • #$

#$ #$ #$

  • $/=%

$/=% $/=% $/=% $$ $$ $$ $$

  • 6&#

6&# 6&# 6&# ) ) ) )

  • 2

2 2 2

  • ?7$

?7$ ?7$ ?7$ #& #& #& #& & & & &

  • # #

# # # # # #

  • 9#

9# 9# 9#

  • '$$

'$$ '$$ '$$

  • #

# # #

  • $%&#$

$%&#$ $%&#$ $%&#$

  • 1 $

1 $ 1 $ 1 $

Benefits of Automation in Government

9( 9( 9( 9(

Benefits of Automation for Local businesses

slide-9
SLIDE 9

11/14/2019 9

52% 17% 22% 9%

!) !) !) !) ?+) ?+) ?+) ?+) @$#)$ @$#)$ @$#)$ @$#)$ !$& !$& !$& !$& On average, a business owner spends 23 hours manually preparing and filing a tax form

Manual Tax-Filing Process for Business Owner

  • /'&!A $$0#)$

/'&!A $$0#)$ /'&!A $$0#)$ /'&!A $$0#)$

  • B87$$0#) $)'

B87$$0#) $)' B87$$0#) $)' B87$$0#) $)' $ $ $ $

  • /'&>@ $0)$

/'&>@ $0)$ /'&>@ $0)$ /'&>@ $0)$

  • A"A7$0) $)'

A"A7$0) $)' A"A7$0) $)' A"A7$0) $)' $ $ $ $

  • C>?7$0) $<%$ &

C>?7$0) $<%$ & C>?7$0) $<%$ & C>?7$0) $<%$ &

  • "C>7$0) $$)&

"C>7$0) $$)& "C>7$0) $$)& "C>7$0) $$)&

  • "C7$0) $ $$)

"C7$0) $ $$) "C7$0) $ $$) "C7$0) $ $$)

Benefits of Automation for Local Businesses

0,;0*) 0,;0*) 0,;0*) 0,;0*)

  • 9$

9$ 9$ 9$

  • () $

() $ () $ () $

  • 9$#

9$# 9$# 9$#-

  • :$$&

:$$& :$$& :$$&

  • 2#$#$'

2#$#$' 2#$#$' 2#$#$'

  • $#?

$#? $#? $#?-

  • C7

C7 C7 C7

  • ###3

###3 ###3 ###3

Benefits of Automation for Local Businesses

) ) ) )

slide-10
SLIDE 10

11/14/2019 10

Citizen Report Dept. Notified Problem Fixed Office Updates Report Auto Notification to Citizen

Benefits of Automation for Residents

  • #

# # #

  • 1$$$$

1$$$$ 1$$$$ 1$$$$

  • #

# # #

  • # $

# $ # $ # $

  • ,

, , ,

  • &

& & &

  • ,

, , ,

  • ($$ #

($$ # ($$ # ($$ #

  • */

*/ */ */

  • *$$$

*$$$ *$$$ *$$$

Benefits of Automation for Residents

9( 9( 9( 9(

  • D&

D& D& D&

  • 0&&

0&& 0&& 0&&

  • D

D D D

  • 9##!?0A$'

9##!?0A$' 9##!?0A$' 9##!?0A$'

  • 9

9 9 9

  • *#

*# *# *#

  • #

# # #

  • 9$

9$ 9$ 9$

  • ()&

()& ()& ()&

  • :$$ &

:$$ & :$$ & :$$ &

Benefits of Automation for Residents

/, /, /, /,

slide-11
SLIDE 11

11/14/2019 11

  • 9$##

9$## 9$## 9$##

  • 9&

9& 9& 9&

  • 1$

1$ 1$ 1$

  • :

: : :

  • 1#

1# 1# 1#

  • 1$

1$ 1$ 1$

  • 9#'

9#' 9#' 9#'

Benefits of Automation for Residents

1# 1# 1# 1#

  • 2

2 2 2-

  • ' $

' $ ' $ ' $-

  • #3

#3 #3 #3

  • $$ $''

$$ $'' $$ $'' $$ $''

Improved Experience for Everyone

$ #& $ #& $ #& $ #&

  • $$#

$$# $$# $$#

  • ,

, , , , , , ,

  • #$%

#$% #$% #$%

  • #

# # # 1# 1# 1# 1# )'#' )'#' )'#' )'#'

  • $$$%

$$$% $$$% $$$%

  • Overcoming Potential Pitfalls

( #& ( #& ( #& ( #&

  • =$

=$ =$ =$ 9$ 9$ 9$ 9$

  • ;& & ' '

;& & ' ' ;& & ' ' ;& & ' ' ) $&$(=(1$ ) $&$(=(1$ ) $&$(=(1$ ) $&$(=(1$ ' $' ' $' ' $' ' $'

slide-12
SLIDE 12

11/14/2019 12

  • ;3+E&#

;3+E&# ;3+E&# ;3+E&# & & & &

Overcoming Potential Pitfalls

2$$ 2$$ 2$$ 2$$

  • $ )

$ ) $ ) $ ) $' $ $' $ $' $ $' $

  • )

) ) )

  • 1&

1& 1& 1&

  • 2

2 2 2

Summary of Automation

'#' '#' '#' '#'

  • 1#

1# 1# 1#

  • 9(

9( 9( 9(

  • ,/

,/ ,/ ,/ ) $ ) $ ) $ ) $

  • 1

1 1 1

Questions?